Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375449 Views

541 replies

34 likes

Account
Free
  • 375449 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Solved!! Spotify Connect from android device

My phone is running Android 8. I have the latest Spotify app installed. I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x). In my home network I have a Teac NT-503 connected wired, and a Marantz 6012 on Wifi. From...

Music Fan

My phone is running Android 8. I have the latest Spotify app installed.   I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x).   In my home network I...

inflatablemouse

Music Fan

2039 Views

1 replies

0 likes

Android
  • 2039 Views
  • 1 replies
  • 0 likes

Paguei mas não está liberado meu Spotify Premium

Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo a **bleep** ou terei medidas cabíveis contra.

Newbie

 Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo ...

Bittencourt

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

local files sync to android TV app

I use Spotify on my mac Desktop, Android Phone and Android TV. I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app ! Is it possible ? If not it could be a must have feature. Thanks

Casual Listener

I use Spotify on my mac Desktop, Android Phone and Android TV.   I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app !   Is it possible ? If not ...

Tupay

Newbie

949 Views

1 replies

6 likes

  • 949 Views
  • 1 replies
  • 6 likes

Music gone missing!

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

Newbie

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

05fu8q4l6au341l

Newbie

1754 Views

3 replies

2 likes

  • 1754 Views
  • 3 replies
  • 2 likes

Skipping, pausing and stuttering

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X). Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or as if I'm listening to a scratched CD. Following advice seen i...

Newbie

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X).   Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or ...

rse78

Regular

26679 Views

21 replies

4 likes

  • 26679 Views
  • 21 replies
  • 4 likes

Spotify premium geht auf neuen handy nicht

Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .

Casual Listener

Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .

Domi94

Newbie

45274 Views

10 replies

2 likes

  • 45274 Views
  • 10 replies
  • 2 likes

Loop/Repeat Discover Playlist

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover. How can I set the Discover playlist to loop? I can set other playlists to loop OK, but listening to Discover the controls have disappeared!

Newbie

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover.   How can I set the Discover playlist to loop? I can set other playlists to loop OK, bu...

Redalert

Regular

1694 Views

1 replies

1 likes

  • 1694 Views
  • 1 replies
  • 1 likes

Run -genre disappeared

Hi!For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly. It was one of the few very, very useful things on Sporify and I really, really wish you bring ...

Casual Listener

Hi! For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly.   It was one of the few very, very...

AudraRobson

Newbie

6333 Views

24 replies

34 likes

BPM
run
Running
Running mode is gone
  • 6333 Views
  • 24 replies
  • 34 likes

App crashes on download switch for some albums

Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick the switch the app crashes. I tried reinstalling, c...

Casual Listener

Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Solved!! [Account] Songs from previous weeks

[EN] How do I access songs from the previous week's "News of the Week" playlist? [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?

Newbie

[EN] How do I access songs from the previous week's "News of the Week" playlist?   [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?

Bethany_Dawn

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Solved!! Spotify icon gone from notification bar

Hi!I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disa...

Casual Listener

Hi! I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and go...

Hmzy

Newbie

179617 Views

17 replies

3 likes

  • 179617 Views
  • 17 replies
  • 3 likes

Samsung Note 8 problem!

Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this.I watched prime video downloaded videos on my way to work in the mornings (about 40 mins)When I close prime videos and open Spotify it just show...

Newbie

Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this. I watched prime video downloaded videos on my way to work in the mornings (about 40 mins) ...

939 Views

0 replies

0 likes

  • 939 Views
  • 0 replies
  • 0 likes

No puedo iniciar sesion en la app

Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar. Intente con mi cuenta de fb y si pude, entonces ce...

Newbie

Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar....

Gyo92

Newbie

6427 Views

4 replies

6 likes

  • 6427 Views
  • 4 replies
  • 6 likes

Spotify Android app isn't working

For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding.I uninstalled the app and reinstalled it. No luck. Then logged into my account on another android phone. No...

Regular

For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding. I uninstalled the app and reinstalled it. No luck. The...

Jonathan3206

Casual Listener

13043 Views

14 replies

0 likes

  • 13043 Views
  • 14 replies
  • 0 likes

Why can't I play music on shuffle on android without upgrading

I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade. How do I sort this out?Also I downloaded a lot of music when I upgraded to premium and now it won't let me pla...

Casual Listener

I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade.  How do I sort this out? Also I downloaded a lot of m...

Whittyb

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Pocast saving spot

My spotify lately has not been saving my spot when i get off of spotify it starts over is there something I can do

Newbie

My spotify lately has not been saving my spot when i get off of spotify it starts over is there something I can do

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Play MP3 from mobile local files, not using desktop PC sync.

Hi,I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer.I have my own remixes in my mobile.I don't have a desktop computer (honestly, who needs one nowadays?), but all solutions i have...

Casual Listener

Hi, I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer. I have my own remixes in my mobile. I don't have a desktop computer...

vaneskabispo

Casual Listener

1722 Views

2 replies

0 likes

  • 1722 Views
  • 2 replies
  • 0 likes

Problema para reproducir en Huawei P8 Lite

Hola tengo un huawei P8 Lite, desde que la aplicacion no pude cambiar la cancion en pantalla bloqueada. Pero hace apenas un mes tengo otro problema, porque cuando estoy escuchando musica y bloqueo la pantalla de la musica se detiene. Segui las indica...

Newbie

Hola tengo un huawei P8 Lite, desde que la aplicacion no pude cambiar la cancion en pantalla bloqueada.  Pero hace apenas un mes tengo otro problema, porque cuando estoy escuchando musica y bloq...

saramb2000

Casual Listener

1523 Views

3 replies

0 likes

  • 1523 Views
  • 3 replies
  • 0 likes

Connection and performance issues

Hi, Is there a way you guys can improve on the performance of the app? It really sucks out all the juice of my phone when I start it, even on my chromebook it takes years to load and half the time it says that i'm offline. Plus images don't ever load...

Newbie

Hi, Is there a way you guys can improve on the performance of the app? It really sucks out all the juice of my phone when I start it, even on my chromebook it takes years to load and half the time it...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Spotify Audio cuts out during workout on Gear S3

I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. If I start a workout using the inbuilt Samsung Health p...

Regular

I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. &nb...

MonkeyMagik

Regular

2754 Views

4 replies

6 likes

  • 2754 Views
  • 4 replies
  • 6 likes