Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201829 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201829 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546198 Views

78 replies

3 likes

  • 546198 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454087 Views

571 replies

38 likes

Account
Free
  • 454087 Views
  • 571 replies
  • 38 likes

Solved!! Premium online on Android, track order in a reeeally long playlist acting weird (shuffle off)

I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed it at once, but on my phone the order is acting weird - ...

Newbie

I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed ...

hughbetcha86

Gig Goer

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

No puede elegir lugar de almacenamiento

Tengo un Huawei GW, y seleccioné como almacenamiento principal la memoria externa. Ahora, cuando descargo música en Spotify, no aparece la opción para elegir el lugar de almacenamiento. Debería suponer que va a almacenar lo descargado en la memoria e...

Newbie

Tengo un Huawei GW, y seleccioné como almacenamiento principal la memoria externa. Ahora, cuando descargo música en Spotify, no aparece la opción para elegir el lugar de almacenamiento. Debería supon...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

App is downloading even if download is set to off

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time that I change between WiFi and 4G doesn't seem like a...

Newbie

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time th...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Solved!! How do I stop automatically downloading all saved songs onto phone

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my phone, but whenever I open the app on my phone it a...

Newbie

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my ...

kylu

Newbie

118286 Views

9 replies

1 likes

  • 118286 Views
  • 9 replies
  • 1 likes

offline play queue

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've never had this problem before. Could any of you guys help?

Newbie

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've ne...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

REPORTING MOD VERSION STILL WORKING

I want to report a mod version of spotify still working. 

Casual Listener

I want to report a mod version of spotify still working.  

Zalvo

Casual Listener

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! SD card destroyed

Was just testing the last update and used the function to transfer my music to the SD.The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.Now my phone won't detect my SD card neither my comp...

Casual Listener

Was just testing the last update and used the function to transfer my music to the SD. The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions...

DryyIce

Newbie

8649 Views

9 replies

5 likes

sd card
  • 8649 Views
  • 9 replies
  • 5 likes

[Android wear/WearOS] Connection problems with Huawei Watch 2

Hi all.I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed".I've tried everything, clear cache, unistall the application, reset the watch, but the...

Newbie

Hi all. I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed". I've tried everything, clear ca...

dimemil

Newbie

1393 Views

1 replies

0 likes

  • 1393 Views
  • 1 replies
  • 0 likes

Unable to play in Malaysia

Google Play store says not available in your country. I stay in Malaysia.

Newbie

Google Play store says not available in your country. I stay in Malaysia. 

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Galaxy s8

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a few hours out of it. Wondering if it's a compatibilit...

Regular

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a fe...

Whoateyou

Newbie

45765 Views

29 replies

0 likes

  • 45765 Views
  • 29 replies
  • 0 likes

Modo de reproduçao

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Newbie

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Bittencourt

Spotify Star

1020 Views

1 replies

0 likes

  • 1020 Views
  • 1 replies
  • 0 likes

Removing multiple songs from songs list or playlists

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

Casual Listener

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

pokerbucs1981

Casual Listener

3527 Views

2 replies

1 likes

  • 3527 Views
  • 2 replies
  • 1 likes

Superuser Contribution Störung

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden. Dann höre ich wideder und mitten im lied geht spotify wieder auf störung

Newbie

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden.  Dann höre ich wideder und mitten im lied geht spotify wieder auf stör...

JulianA_Bogota

Roadie

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de naviguer sur l'app...

Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement !Quand je me connecte sur l'accueil j'ai ce message qui s'affiche :"Désolé, une erreur s'est produite."Je ne peux lancer aucun titre dans ma bibliothèque...

Newbie

 Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement ! Quand je me connecte sur l'accueil j'ai ce message qui s'affiche : "Désolé, une erreur s'est...

JulianA_Bogota

Roadie

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se para la música sola

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actualicé y nda sucede. Todo igual. Tengo spotify premiu...

Newbie

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actua...

JulianA_Bogota

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

User interface change?

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is in landscape has changed. The playlist UI shows th...

Newbie

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is...

1810 Views

0 replies

0 likes

  • 1810 Views
  • 0 replies
  • 0 likes

Siempre que pongo la calidad en extrema está se revierte despues de unos minutos

Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo la aplicación y descargar nuevamente mis playlists...

Newbie

Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo...

440 Views

0 replies

1 likes

  • 440 Views
  • 0 replies
  • 1 likes

Music Quality Always Reverts Back to Auto

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert back to Auto everytime I change the equaliser setti...

Newbie

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert ...

user-removed

Not applicable

707 Views

1 replies

2 likes

  • 707 Views
  • 1 replies
  • 2 likes

Playback Paused - Your account is in use somewhere else.

Has anyone received this message?I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the app and re-downloaded, and yet it continously stops p...

Newbie

Has anyone received this message? I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the ...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stopped because account is used by another unit

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and logged out for all unit. The problem is still there...

Casual Listener

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and ...

docl

Newbie

2082 Views

3 replies

0 likes

  • 2082 Views
  • 3 replies
  • 0 likes