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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237926 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237926 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598812 Views

79 replies

3 likes

  • 598812 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491294 Views

581 replies

42 likes

Account
Free
  • 491294 Views
  • 581 replies
  • 42 likes

Almacenamiento sd

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya noComo hago para que me aparezca?

Newbie

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya no Como hago para que me aparezca?

322 Views

0 replies

0 likes

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Songs caught

I'm having locking in the beginning of the songs on my new cell phone, what can it be?

Casual Listener

I'm having locking in the beginning of the songs on my new cell phone, what can it be?    

383 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Add to Playlist not generating name

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options button on an album and "add to playlist", it would give ...

Music Fan

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options butto...

YanKin

Newbie

3566 Views

7 replies

4 likes

  • 3566 Views
  • 7 replies
  • 4 likes

All songs in library suddenly gone

Hi,My whole library was empty on the morning of 7:th of april. Playlists were gone too.I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing. It must have happened the 6:th of april - the playlis...

Newbie

Hi, My whole library was empty on the morning of 7:th of april. Playlists were gone too. I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Spotify se cierra en samsung

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si son capaces de cerrar la app sin que pare la repro...

Newbie

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Rearranging the homepage order?

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to my daily mixes and recently played. Is there a way ...

Newbie

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to ...

835 Views

0 replies

2 likes

  • 835 Views
  • 0 replies
  • 2 likes

Unable to log in via Gear Fit2 Pro, AND NO SOUND coming from Spotify app.

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts.I managed to get it to work for about 4 minutes, but when I paired my bluetooth headset to actually listen, no sound was coming from the ...

Newbie

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts. I managed to get it to work for about 4 minutes, but when I paired my bluetooth he...

jsmithy

Newbie

2851 Views

5 replies

0 likes

  • 2851 Views
  • 5 replies
  • 0 likes

Trying to Link Spotify to OK Google

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me. I have deleted and reinstalled the App, and also tried it wi...

Newbie

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me.   ...

491 Views

0 replies

0 likes

  • 491 Views
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S8 firestick on AVR Receiver, apps keeps turning off

so i use Spotify premium on my Denon AVR 1713 via a firestick attached to hdmi.I then start my music on the phone (S8) and connect to the stick, music starts playing on the receiver. then after some time 10-15minutes the app on the phone turns off an...

Regular

so i use Spotify premium on my Denon AVR 1713 via a firestick attached to hdmi. I then start my music on the phone (S8) and connect to the stick, music starts playing on the receiver.   then ...

750 Views

0 replies

0 likes

app crashing
problem
  • 750 Views
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Shuffle not working free account android

For the past month or so, shuffle is not working. I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads. I'm fine with this, its how I've been using spotify for...

Casual Listener

For the past month or so, shuffle is not working.  I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads...

652 Views

0 replies

0 likes

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it alway says "the song is not available" after google assistant finds it

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like the image below.despite that it says it is not ava...

Newbie

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like...

422 Views

0 replies

0 likes

  • 422 Views
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Superuser Contribution Problemas com a conexão

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa

Newbie

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa 

SergioDavid

Roadie

579 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Shows: We're not able to play this video in your current location

Hi, I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error: We're not able to play this video in your current location! It is really strange, I am able to play songs a...

Newbie

Hi,   I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error:   We're not able to play this video in y...

chronos280

Newbie

12121 Views

14 replies

18 likes

  • 12121 Views
  • 14 replies
  • 18 likes

Superuser Contribution Download Shut Down

Hey. So there are bunch of albums I cant download. I will search an album, click download, and the app just shuts down. I thought I had too many downloads maybe but that wasnt it, because I uninstalled and reinstalled the app, which deleted everythin...

Newbie

Hey.   So there are bunch of albums I cant download.  I will search an album, click download, and the app just shuts down.   I thought I had too many downloads maybe but that wasnt...

SergioDavid

Roadie

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
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Memory issue

I can't download my music on SD card, there isn't any option on setting. How can resolve.

Newbie

I can't download my music on SD card, there isn't any option on setting. How can resolve.

360 Views

0 replies

0 likes

  • 360 Views
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Do you still have to shuffle if you get Premium?

If you have premium, do you still have to shuffle, or will it play songs in order?

Newbie

If you have premium, do you still have to shuffle, or will it play songs in order?

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Premium member but some songs grayed out

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play. Those same songs on my mac work just fine. I'm not on a trial version, I'm a paying customer, I've tried uninstalling and reinstallin...

Casual Listener

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play.  Those same songs on my mac work just fine.  I'm not on a trial version,...

mbeuving

Casual Listener

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Spotify app won't let me log in even though my password is correct, and I can log in online.

Can anyone help me, I tried deleting the app and reinstalling many times, I've left a bad review on the app store, and I have asked Spotify and they have replied asking me to go here? Anyone?

Newbie

Can anyone help me, I tried deleting the app and reinstalling many times, I've left a bad review on the app store, and I have asked Spotify and they have replied asking me to go here? Anyone?

SergioDavid

Roadie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution New layout looks unpleasant

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout] Yesterday, I reinstalled the app on my phone and the entire layout had changed to thi...

Newbie

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout]    Yesterday, I reinst...

SergioDavid

Roadie

1037 Views

1 replies

0 likes

  • 1037 Views
  • 1 replies
  • 0 likes

Missing browse and radio tabs

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it?

Newbie

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it? 

486 Views

0 replies

0 likes

  • 486 Views
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  • 0 likes