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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376416 Views

541 replies

34 likes

Account
Free
  • 376416 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

  • 7568 Views
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  • 7 likes

Track skips a couple seconds ahead once the power button is pressed.

This happens every single time. The act of pressing the power button, or even the screen turning on from a notification causes the track on spotify to skip ahead a second or two. I tried reinstalling entirely, tried on different networks, different p...

Casual Listener

This happens every single time. The act of pressing the power button, or even the screen turning on from a notification causes the track on spotify to skip ahead a second or two. I tried reinstalling...

765 Views

0 replies

3 likes

  • 765 Views
  • 0 replies
  • 3 likes

Chromecast No longer?

I can no longer play Spotify from my Android phone to my TV with Chromecast. Spotify says I need to download their app on my smart TV, but I can't find the app on my TV. It's a Philips Smart TV. Is there a new update/version of the Android app that m...

Newbie

I can no longer play Spotify from my Android phone to my TV with Chromecast. Spotify says I need to download their app on my smart TV, but I can't find the app on my TV. It's a Philips Smart TV. Is t...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

How to I set Spotify to stay on repeat?

When I put Spotify on repeat it automatically turns it off if I change songs or move through a playlist, how do i set it to stay on repeat?

Newbie

When I put Spotify on repeat it automatically turns it off if I change songs or move through a playlist, how  do i set it  to stay on repeat?

TheRepeatBadger

Newbie

587 Views

1 replies

1 likes

  • 587 Views
  • 1 replies
  • 1 likes

Image de playlist

Bonjour ! J'ai un problème :Lorsque je change l'image d'une playlist, elle est bien changée sur mon PC, mais pas sur mon téléphone (Samsung Galaxy S7). Que faire ?

Casual Listener

Bonjour ! J'ai un problème : Lorsque je change l'image d'une playlist, elle est bien changée sur mon PC, mais pas sur mon téléphone (Samsung Galaxy S7). Que faire ?

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Playlist Cover

Hello ! I have a problem : When I change a playlist cover, it changed well on my computer, but on my phone (Samsung Galaxy S7) it didn't change. What can I do ?

Casual Listener

Hello ! I have a problem :    When I change a playlist cover, it changed well on my computer, but on my phone (Samsung Galaxy S7) it didn't change. What can I do ?

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
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Spotify acting up on Samsung S7

It's been a couple of days my Spotify started acting up. Each time I try listening to music, it stops and restarts when it wants, sometimes even the sound goes up or down, when I'm listening to a playlist, it stops from the middle of a song and then ...

Newbie

 It's been a couple of days my Spotify started acting up. Each time I try listening to music, it stops and restarts when it wants, sometimes even the sound goes up or down, when I'm listening to...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Se detiene la musica en un samsung s8. Como lo soluciono ?

Tengo Premium y se detiene la musica cada dos o tres canciones. Tengo un tel samsung s8. Como lo soluciono ?

Newbie

Tengo Premium y se detiene la musica cada dos o tres canciones. Tengo un tel samsung s8. Como lo soluciono ?

Charly14

Newbie

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Autoplay doesnt work even when enabled

I listen while at work and hate having to keep switching stations when the current playlist is finished. I need autoplay to work. Autoplay is enabled and I have the most current version of spotify.

Newbie

I listen while at work and hate having to keep switching stations when the current playlist is finished. I need autoplay to work. Autoplay is enabled and I have the most current version of spotify.&n...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Grey songs on Android, not on Mac

Hi, many many songs in several playlistst are grey on my Android but white on the desktop app. So I CAN play them form the desktop but CAN NOT play them from the phone. Deleted the app and installed again, reset the Cache and Data but nothing solves ...

Casual Listener

Hi, many many songs in several playlistst are grey on my Android but white on the desktop app. So I CAN play them form the desktop but CAN NOT play them from the phone. Deleted the app and installed ...

fpd5

Casual Listener

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
  • 0 likes

[Android][Subscription] People using lucky patcher to get premium free

I know some people who use lucky patcher to get premium for free. I feel this is unfair to the people who pay for premium. Please solve this.

Casual Listener

I know some people who use lucky patcher to get premium for free. I feel this is unfair to the people who pay for premium. Please solve this.

adam_jordan09

Newbie

27271 Views

10 replies

1 likes

Android
Subscription
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  • 10 replies
  • 1 likes

Android 8.0 (Oreo) - No controls on lockscreen

I just got my Mi A1 (Android one - stock Android) and it's running on the latest version of Android 8.0 (Oreo). However, Spotify controls won't show on lockscreen and this is really annoying...unlocking my phone every time I want to skip a song. When...

Casual Listener

I just got my Mi A1 (Android one - stock Android) and it's running on the latest version of Android 8.0 (Oreo). However, Spotify controls won't show on lockscreen and this is really annoying...unlock...

mixsiak

Newbie

12876 Views

2 replies

0 likes

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  • 2 replies
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Can't Download Songs

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet. -Shaleah

Newbie

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet.  -Shale...

jsannn

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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See music on phone but won't play and doesn't appear on Windows App

In particular the artist Jason Cruz and Howl, album Good Man's Ruin. It shows on my phone the entire album greyed out and won't play. When I go to search for it on the windows program it doesn't even show the artist. Did someone forget to pay the bil...

Casual Listener

In particular the artist Jason Cruz and Howl, album Good Man's Ruin. It shows on my phone the entire album greyed out and won't play. When I go to search for it on the windows program it doesn't...

mr_Kane

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
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The song "Tem Café" is not playing

There's this song from Gaab and MC Hariel named "Tem Café" that will not play. I have no problems playing other songs in my account but this one. I tried on my Android phone and also with the web player at play.spotify.com and the song will not play....

Visitor

There's this song from Gaab and MC Hariel named "Tem Café" that will not play. I have no problems playing other songs in my account but this one. I tried on my Android phone and also with the web pla...

Bittencourt

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Chromecast on my spotify.

Ok so, I don't have a Chromecast but it wants to link to my account, how do I stop this?

Newbie

Ok so, I don't have a Chromecast but it wants to link to my account, how do I stop this?

306 Views

0 replies

0 likes

  • 306 Views
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Superuser Contribution Spotify app closinf

When i click on the green button to download an album on spotify the app just closes this is just happening with albums what arent already in my library app is on a samsung s8 tryed a re install startes doing it after recent update

Casual Listener

When i click on the green button to download an album on spotify the app just closes this is just happening with albums what arent already in my library app is on a samsung s8 tryed a re install star...

Jferg859

Newbie

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music keeps cutting out

I have Moto E LTE on Android Lollipop 5.0.2. When I exit the app to web surf. 10 minutes after browsing the Spotify app stops

Casual Listener

I have Moto E LTE on Android Lollipop 5.0.2. When I exit the app to web surf. 10 minutes after browsing the Spotify app stops 😕

ufontko

Regular

4898 Views

12 replies

1 likes

  • 4898 Views
  • 12 replies
  • 1 likes

Notification

Android phone samsung galaxy s8+. Does anyone know what the orange "1" sign means on my spotify sign? No idea what it means

Newbie

Android phone samsung galaxy s8+. Does anyone know what the orange "1" sign means on my spotify sign? No idea what it means

378 Views

0 replies

0 likes

  • 378 Views
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Shuffle Not Working

For whatever reason, my playlist isn't playing in shuffle -- only in order. When I tap on where it says to play in shuffle, it displays a popup that says, "This icon means the playlist is available in shuffle." If I go to home, it displays the shuffl...

Casual Listener

For whatever reason, my playlist isn't playing in shuffle -- only in order. When I tap on where it says to play in shuffle, it displays a popup that says, "This icon means the playlist is available i...

jeffhpc1

Gig Goer

1572 Views

5 replies

6 likes

  • 1572 Views
  • 5 replies
  • 6 likes