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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387646 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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cant listen to album

hi, im trying to listen to a Nightwish's album named Dark Passion Play, and only 1 song is working.. the rest of the album i see the songs and everything but can not listen to them..

Newbie

hi, im trying to listen to a Nightwish's album named Dark Passion Play, and only 1 song is working.. the rest of the album i see the songs and everything but can not listen to them..

Archcraig

Newbie

477 Views

1 replies

0 likes

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Mobile App - Play, Pause, and Skip Using Headphone/Headset with Controls.

Hi I've got a Samsung galaxy s8, Spotify doesn't seem to recognise my headphones Sennhiesser momentum s v1 it plays music fine but so I can't skip tracks or pause them, I had the s6 before which was ok. Any help would be great.

Newbie

Hi I've got a Samsung galaxy s8, Spotify doesn't seem to recognise my headphones Sennhiesser momentum s v1 it  plays  music fine but so I can't skip tracks or pause them, I had the s6 befor...

370 Views

0 replies

1 likes

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Not Offline - Android - Cant search (FIXED)

This is happening for no reason. I am online - no resctrictions on my phone. - uninstalled, cleared cache, re-installed, changed password, desktop version works, all "fixes" on the forum tried and failed. Cant search artist, albums, or songs. Cant se...

Casual Listener

This is happening for no reason. I am online - no resctrictions on my phone. - uninstalled, cleared cache, re-installed, changed password, desktop version works, all "fixes" on the forum tried and fa...

aramisk

Casual Listener

483 Views

1 replies

0 likes

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  • 1 replies
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Android: Spotify stops playback

Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it actually cancels it. So if I unlock the screen and start pl...

Casual Listener

Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it act...

Halfway_Crook

Casual Listener

738 Views

2 replies

0 likes

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Solved!! No option storage in settings

Hi:My android smartphone is a LG X150, with Android 5.0.2. I´ve a microSD card 4 GB. I'm premium user. I try change the device storage to SD card, but the option Storage in settings menu is disappeared.I have reinstalled the apps, clear cache, data, ...

Casual Listener

Hi: My android smartphone is a LG X150, with Android 5.0.2. I´ve a microSD card 4 GB. I'm premium user. I try change the device storage to SD card, but the option Storage in settings menu is disappe...

patbeppo

Newbie

69085 Views

15 replies

2 likes

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  • 15 replies
  • 2 likes

[Android] Downloaded Music Will Not Play

I have Spotify Premium Student for listening to music offline and I have my entire library of about 700 songs downloaded and stored on my SD card. However, when I try to play any of my downloaded music offline, it will load but not play if I am not o...

Casual Listener

I have Spotify Premium Student for listening to music offline and I have my entire library of about 700 songs downloaded and stored on my SD card. However, when I try to play any of my downloaded mus...

698 Views

0 replies

0 likes

Android
Android 6.0.1 playback issues
Offline availability not working
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Chromecast Audio - Skipping tracks breaks the connection.

I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to latest versions....

Casual Listener

I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worri...

solaratmidnight

Newbie

1154 Views

5 replies

1 likes

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Track skips a couple seconds ahead once the power button is pressed.

This happens every single time. The act of pressing the power button, or even the screen turning on from a notification causes the track on spotify to skip ahead a second or two. I tried reinstalling entirely, tried on different networks, different p...

Casual Listener

This happens every single time. The act of pressing the power button, or even the screen turning on from a notification causes the track on spotify to skip ahead a second or two. I tried reinstalling...

774 Views

0 replies

3 likes

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Chromecast No longer?

I can no longer play Spotify from my Android phone to my TV with Chromecast. Spotify says I need to download their app on my smart TV, but I can't find the app on my TV. It's a Philips Smart TV. Is there a new update/version of the Android app that m...

Newbie

I can no longer play Spotify from my Android phone to my TV with Chromecast. Spotify says I need to download their app on my smart TV, but I can't find the app on my TV. It's a Philips Smart TV. Is t...

505 Views

0 replies

0 likes

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How to I set Spotify to stay on repeat?

When I put Spotify on repeat it automatically turns it off if I change songs or move through a playlist, how do i set it to stay on repeat?

Newbie

When I put Spotify on repeat it automatically turns it off if I change songs or move through a playlist, how  do i set it  to stay on repeat?

TheRepeatBadger

Newbie

602 Views

1 replies

1 likes

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Image de playlist

Bonjour ! J'ai un problème :Lorsque je change l'image d'une playlist, elle est bien changée sur mon PC, mais pas sur mon téléphone (Samsung Galaxy S7). Que faire ?

Casual Listener

Bonjour ! J'ai un problème : Lorsque je change l'image d'une playlist, elle est bien changée sur mon PC, mais pas sur mon téléphone (Samsung Galaxy S7). Que faire ?

328 Views

0 replies

0 likes

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Playlist Cover

Hello ! I have a problem : When I change a playlist cover, it changed well on my computer, but on my phone (Samsung Galaxy S7) it didn't change. What can I do ?

Casual Listener

Hello ! I have a problem :    When I change a playlist cover, it changed well on my computer, but on my phone (Samsung Galaxy S7) it didn't change. What can I do ?

367 Views

0 replies

0 likes

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Spotify acting up on Samsung S7

It's been a couple of days my Spotify started acting up. Each time I try listening to music, it stops and restarts when it wants, sometimes even the sound goes up or down, when I'm listening to a playlist, it stops from the middle of a song and then ...

Newbie

 It's been a couple of days my Spotify started acting up. Each time I try listening to music, it stops and restarts when it wants, sometimes even the sound goes up or down, when I'm listening to...

468 Views

0 replies

0 likes

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Se detiene la musica en un samsung s8. Como lo soluciono ?

Tengo Premium y se detiene la musica cada dos o tres canciones. Tengo un tel samsung s8. Como lo soluciono ?

Newbie

Tengo Premium y se detiene la musica cada dos o tres canciones. Tengo un tel samsung s8. Como lo soluciono ?

Charly14

Newbie

899 Views

1 replies

0 likes

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Autoplay doesnt work even when enabled

I listen while at work and hate having to keep switching stations when the current playlist is finished. I need autoplay to work. Autoplay is enabled and I have the most current version of spotify.

Newbie

I listen while at work and hate having to keep switching stations when the current playlist is finished. I need autoplay to work. Autoplay is enabled and I have the most current version of spotify.&n...

398 Views

0 replies

0 likes

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Grey songs on Android, not on Mac

Hi, many many songs in several playlistst are grey on my Android but white on the desktop app. So I CAN play them form the desktop but CAN NOT play them from the phone. Deleted the app and installed again, reset the Cache and Data but nothing solves ...

Casual Listener

Hi, many many songs in several playlistst are grey on my Android but white on the desktop app. So I CAN play them form the desktop but CAN NOT play them from the phone. Deleted the app and installed ...

fpd5

Casual Listener

929 Views

2 replies

0 likes

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[Android][Subscription] People using lucky patcher to get premium free

I know some people who use lucky patcher to get premium for free. I feel this is unfair to the people who pay for premium. Please solve this.

Casual Listener

I know some people who use lucky patcher to get premium for free. I feel this is unfair to the people who pay for premium. Please solve this.

adam_jordan09

Newbie

27436 Views

10 replies

1 likes

Android
Subscription
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Android 8.0 (Oreo) - No controls on lockscreen

I just got my Mi A1 (Android one - stock Android) and it's running on the latest version of Android 8.0 (Oreo). However, Spotify controls won't show on lockscreen and this is really annoying...unlocking my phone every time I want to skip a song. When...

Casual Listener

I just got my Mi A1 (Android one - stock Android) and it's running on the latest version of Android 8.0 (Oreo). However, Spotify controls won't show on lockscreen and this is really annoying...unlock...

mixsiak

Newbie

12898 Views

2 replies

0 likes

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Can't Download Songs

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet. -Shaleah

Newbie

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet.  -Shale...

jsannn

Community Legend

448 Views

1 replies

0 likes

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See music on phone but won't play and doesn't appear on Windows App

In particular the artist Jason Cruz and Howl, album Good Man's Ruin. It shows on my phone the entire album greyed out and won't play. When I go to search for it on the windows program it doesn't even show the artist. Did someone forget to pay the bil...

Casual Listener

In particular the artist Jason Cruz and Howl, album Good Man's Ruin. It shows on my phone the entire album greyed out and won't play. When I go to search for it on the windows program it doesn't...

mr_Kane

Casual Listener

580 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes