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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

398909 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8566 Views

0 replies

7 likes

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Can't Download Songs

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet. -Shaleah

Newbie

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet.  -Shale...

jsannn

Community Legend

454 Views

1 replies

0 likes

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See music on phone but won't play and doesn't appear on Windows App

In particular the artist Jason Cruz and Howl, album Good Man's Ruin. It shows on my phone the entire album greyed out and won't play. When I go to search for it on the windows program it doesn't even show the artist. Did someone forget to pay the bil...

Casual Listener

In particular the artist Jason Cruz and Howl, album Good Man's Ruin. It shows on my phone the entire album greyed out and won't play. When I go to search for it on the windows program it doesn't...

mr_Kane

Casual Listener

595 Views

2 replies

0 likes

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The song "Tem Café" is not playing

There's this song from Gaab and MC Hariel named "Tem Café" that will not play. I have no problems playing other songs in my account but this one. I tried on my Android phone and also with the web player at play.spotify.com and the song will not play....

Visitor

There's this song from Gaab and MC Hariel named "Tem Café" that will not play. I have no problems playing other songs in my account but this one. I tried on my Android phone and also with the web pla...

Bittencourt

Spotify Star

400 Views

1 replies

0 likes

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  • 1 replies
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Chromecast on my spotify.

Ok so, I don't have a Chromecast but it wants to link to my account, how do I stop this?

Newbie

Ok so, I don't have a Chromecast but it wants to link to my account, how do I stop this?

319 Views

0 replies

0 likes

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Superuser Contribution Spotify app closinf

When i click on the green button to download an album on spotify the app just closes this is just happening with albums what arent already in my library app is on a samsung s8 tryed a re install startes doing it after recent update

Casual Listener

When i click on the green button to download an album on spotify the app just closes this is just happening with albums what arent already in my library app is on a samsung s8 tryed a re install star...

Jferg859

Newbie

1011 Views

3 replies

0 likes

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Superuser Contribution Music keeps cutting out

I have Moto E LTE on Android Lollipop 5.0.2. When I exit the app to web surf. 10 minutes after browsing the Spotify app stops

Casual Listener

I have Moto E LTE on Android Lollipop 5.0.2. When I exit the app to web surf. 10 minutes after browsing the Spotify app stops 😕

ufontko

Regular

5047 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Notification

Android phone samsung galaxy s8+. Does anyone know what the orange "1" sign means on my spotify sign? No idea what it means

Newbie

Android phone samsung galaxy s8+. Does anyone know what the orange "1" sign means on my spotify sign? No idea what it means

392 Views

0 replies

0 likes

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Shuffle Not Working

For whatever reason, my playlist isn't playing in shuffle -- only in order. When I tap on where it says to play in shuffle, it displays a popup that says, "This icon means the playlist is available in shuffle." If I go to home, it displays the shuffl...

Casual Listener

For whatever reason, my playlist isn't playing in shuffle -- only in order. When I tap on where it says to play in shuffle, it displays a popup that says, "This icon means the playlist is available i...

jeffhpc1

Gig Goer

1672 Views

5 replies

6 likes

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Bluetooth controls not working after troubleshooting

I have a Samsung Galaxy S7 edge and after the most recent Spotify update, my bluetooth controls (play/pause, skip, previous song) have stopped working effectively. Right now, I have to start playing a song, close the app, reopen it, and then the cont...

Newbie

I have a Samsung Galaxy S7 edge and after the most recent Spotify update, my bluetooth controls (play/pause, skip, previous song) have stopped working effectively. Right now, I have to start playing ...

Joseph456

Casual Listener

668 Views

2 replies

0 likes

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Playlist shuffle doesn't do a good job

So basically ever since the new Android visual update my massive playlist doesn't seem to shuffle my music properly. So I'm stuck listening to the same songs every time I want to use my playlist and it's insanely annoying.

Casual Listener

So basically ever since the new Android visual update my massive playlist doesn't seem to shuffle my music properly. So I'm stuck listening to the same songs every time I want to use my playlist and ...

paulieg6

Newbie

723 Views

3 replies

2 likes

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Solved!! Bug automatic quality

Hello.I have a premium account.I have a problem with the application, after setting the high quality from time to time, the setting returns to the "automatic quality" setting.How to make the setting remain the highest quality? Miui 9 Global BetaSpoti...

Casual Listener

Hello. I have a premium account. I have a problem with the application, after setting the high quality from time to time, the setting returns to the "automatic quality" setting. How to make the se...

majmaj

Casual Listener

1026 Views

3 replies

0 likes

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Superuser Contribution Se me borran las canciones

Hola tengo el servicio premiun uso un android y he notado algo que me ha molestado bastante.Cuando desactivo momentaneamente la opcion "descargados" que esta en mi lista de guardados estan cancion que previamente descargue para uso offline se borran ...

Newbie

Hola tengo el servicio premiun uso un android y he notado algo que me ha molestado bastante. Cuando desactivo momentaneamente la opcion "descargados" que esta en mi lista de guardados estan cancion ...

Francisco8A

Newbie

12945 Views

21 replies

2 likes

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  • 2 likes

Equaliser android

Hi everyone, so I've been looking all over Spotify looking for the eq, as far as I know, Spotify has always had one, but now it's like it's been removed or something? Can anyone help out? Thanks

Casual Listener

Hi everyone, so I've been looking all over Spotify looking for the eq, as far as I know, Spotify has always had one, but now it's like it's been removed or something? Can anyone help out? Thanks

494 Views

0 replies

0 likes

Spotify eq
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Solved!! Album won't play on chromecast

Hi, Been having this issue for some time now. The album "NORI" by artist "Ronnie Flex" won't play on Chromecast. Friends are having the exact same issue on older Chromecast devices. I own a Chromecast Ultra myself.

Casual Listener

Hi,   Been having this issue for some time now. The album "NORI" by artist "Ronnie Flex" won't play on Chromecast. Friends are having the exact same issue on older Chromecast devices. I own a ...

Xeon2o3

Casual Listener

638 Views

1 replies

0 likes

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Link para música não abre no app Android

Quando acesso qualquer link de música para o Spotify, seja via Shazam, WhatsApp, etc... O app Android me exibe essa mensagem de que a música não existe, mas se eu pesquisar, ela existe sim!

Casual Listener

Quando acesso qualquer link de música para o Spotify, seja via Shazam, WhatsApp, etc... O app Android me exibe essa mensagem de que a música não existe, mas se eu pesquisar, ela existe sim!

1854 Views

0 replies

1 likes

Android
doesn't
existe
Music
Música
não
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Superuser Contribution Reproduccion se detiene luego de 4 segundos iniciado el tema

Buenas tardes. Les consulto porque hace un tiempo tengo problemas en reproducciones de temas aleatoriamente. Luego de iniciar el tema, a los 4 segundos se detiene. Esto no pasa con todos los temas, es algo aleatorio, pero muy seguido.

Casual Listener

Buenas tardes.   Les consulto porque hace un tiempo tengo problemas en reproducciones de temas aleatoriamente.   Luego de iniciar el tema, a los 4 segundos se detiene.   Esto no ...

Bebible

Casual Listener

5095 Views

4 replies

0 likes

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Superuser Contribution Mi musica se detiene

Hola, quisiera saber cómo solucionar esto.Pasa cuando selecciono una canción y bloqueo mi celular. La canción se detiene e incluso el teclado del patrón y el reproductor de spotify comienzan a parpadear.He intentado cerrar sesión, desinstalar la apli...

Casual Listener

Hola, quisiera saber cómo solucionar esto. Pasa cuando selecciono una canción y bloqueo mi celular. La canción se detiene e incluso el teclado del patrón y el reproductor de spotify comienzan a parp...

Bebible

Casual Listener

1370 Views

4 replies

0 likes

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Onkyo DP X1A with Woo Audio WA7 DAC

Hello, I would really appreciate some help.I have been trying for months to connect the onkyo to the Woo audio amp via the micro usb port. I have tried different cables with OTG capabilities. I can see that the onkyo is seeing the Woo Audio amp as th...

Casual Listener

Hello, I would really appreciate some help. I have been trying for months to connect the onkyo to the Woo audio amp via the micro usb port. I have tried different cables with OTG capabilities. I can...

ET888

Casual Listener

760 Views

1 replies

0 likes

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My music literally just disappeared, i accessed with the correct account.

I was listening to my favorite music as always on Spotify, then I closed the app, and use my typical social apps, and then try to open spotify again, it asked me to sign in again, so i did it but when I signed in, I almlst go crazy, all my music is g...

Visitor

I was listening to my favorite music as always on Spotify, then I closed the app, and use my typical social apps, and then try to open spotify again, it asked me to sign in again, so i did it but whe...

339 Views

0 replies

0 likes

  • 339 Views
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  • 0 likes