Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194165 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535376 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438708 Views
565 replies
37 likes
I am getting a smartwatch and I am mostly going to be using it for working out. I would very much like to use spotify on the watch connected with a bluetooth headset so I do not need to carry my phone around everywhere at the gym. Is there a way to u...
I am getting a smartwatch and I am mostly going to be using it for working out. I would very much like to use spotify on the watch connected with a bluetooth headset so I do not need to carry my phon...
Newbie
214598 Views
18 replies
13 likes
Hey there, before i updated the app, everything was fine. Since then my phone can´t open the app any longer. the app goes down and the phone says ´spotify doesn´t answer´ or something like that- is there any help? thanks!
Hey there, before i updated the app, everything was fine. Since then my phone can´t open the app any longer. the app goes down and the phone says ´spotify doesn´t answer´ or something l...
Newbie
821 Views
2 replies
0 likes
Ich habe das Problem das ich den Spotify Player nicht auf meinem Sperrbildschirm sehen kann würde gern wissen ob es an spotify liegt oder an meinem neuen Handy(Huawei P8 Lite) weil bei meinem vorherigen (Vodafone Smart Prime 6) war er auf dem Sperrbi...
Ich habe das Problem das ich den Spotify Player nicht auf meinem Sperrbildschirm sehen kann würde gern wissen ob es an spotify liegt oder an meinem neuen Handy(Huawei P8 Lite) weil bei meinem vorheri...
Newbie
114596 Views
6 replies
3 likes
My phone is running Android 8. I have the latest Spotify app installed. I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x). In my home network I have a Teac NT-503 connected wired, and a Marantz 6012 on Wifi. From...
My phone is running Android 8. I have the latest Spotify app installed. I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x). In my home network I...
Music Fan
2160 Views
1 replies
0 likes
Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo a **bleep** ou terei medidas cabíveis contra.
Contratei o plano do estudante, porém paguei e não consigo usar. Minha conta está como se ainda estivesse free, já veio cobrando na fatura do cartão do mês passado e nessa também virá. Aguardo ...
Spotify Star
398 Views
1 replies
0 likes
I use Spotify on my mac Desktop, Android Phone and Android TV. I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app ! Is it possible ? If not it could be a must have feature. Thanks
I use Spotify on my mac Desktop, Android Phone and Android TV. I can sync my (desktop) local files to my phone, but I can't sync them to my Android TV app ! Is it possible ? If not ...
Newbie
1043 Views
1 replies
6 likes
Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!
Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!
Newbie
1934 Views
3 replies
2 likes
I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X). Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or as if I'm listening to a scratched CD. Following advice seen i...
I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X). Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or ...
Regular
27391 Views
21 replies
4 likes
Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .
Hallo habe ein Problem habe ein neues Handy und habe mich ganz normal angemeldet bei spotify und bin jetzt in der free Version. Spotify bucht aber trotzdem das Geld ab .
Newbie
46398 Views
10 replies
2 likes
I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover. How can I set the Discover playlist to loop? I can set other playlists to loop OK, but listening to Discover the controls have disappeared!
I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover. How can I set the Discover playlist to loop? I can set other playlists to loop OK, bu...
Regular
1777 Views
1 replies
1 likes
Hi!For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly. It was one of the few very, very useful things on Sporify and I really, really wish you bring ...
Hi! For my disappointment I couldn't find the "Run" in the genres anymore. The one where you can put/change your own bpm and the music responds accordingly. It was one of the few very, very...
Newbie
7147 Views
24 replies
34 likes
Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick the switch the app crashes. I tried reinstalling, c...
Spotify premium user here (family account), using stock Oneplus 5 with latest app and ROM version. Since a couple of days downloading albums is not working for all albums any more. Everytime I flick ...
439 Views
0 replies
0 likes
[EN] How do I access songs from the previous week's "News of the Week" playlist? [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?
[EN] How do I access songs from the previous week's "News of the Week" playlist? [BR] Como acessar as músicas da semana anterior da playlist "Novidades da Semana"?
Community Legend
721 Views
1 replies
0 likes
Hi!I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disa...
Hi! I'm using spotify version 0.7.4.610.gd7332b3 on Xperia V with Android 4.1.2. Since the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and go...
Newbie
180708 Views
17 replies
3 likes
Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this.I watched prime video downloaded videos on my way to work in the mornings (about 40 mins)When I close prime videos and open Spotify it just show...
Hey there! Hopefully someone can shed light on this as I've got no where else to turn! My problem is this. I watched prime video downloaded videos on my way to work in the mornings (about 40 mins) ...
971 Views
0 replies
0 likes
Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar. Intente con mi cuenta de fb y si pude, entonces ce...
Ayer se me cerro sesion de la nada en mi cuenta de spotify y trata de ingresar de nuevo y me sale que mi nombre de usuario/contrase?a son invalidos. Reestableci mi contrase?a y tampoco pude ingresar....
Newbie
6618 Views
4 replies
6 likes
For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding.I uninstalled the app and reinstalled it. No luck. Then logged into my account on another android phone. No...
For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding. I uninstalled the app and reinstalled it. No luck. The...
Casual Listener
13341 Views
14 replies
0 likes
I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade. How do I sort this out?Also I downloaded a lot of music when I upgraded to premium and now it won't let me pla...
I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade. How do I sort this out? Also I downloaded a lot of m...
Casual Listener
648 Views
2 replies
0 likes
My spotify lately has not been saving my spot when i get off of spotify it starts over is there something I can do
My spotify lately has not been saving my spot when i get off of spotify it starts over is there something I can do
372 Views
0 replies
0 likes
Hi,I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer.I have my own remixes in my mobile.I don't have a desktop computer (honestly, who needs one nowadays?), but all solutions i have...
Hi, I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer. I have my own remixes in my mobile. I don't have a desktop computer...
Casual Listener
1794 Views
2 replies
0 likes
