Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110631 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222730 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579532 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477344 Views
577 replies
40 likes
Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is in landscape has changed. The playlist UI shows th...
Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is...
1844 Views
0 replies
0 likes
Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo la aplicación y descargar nuevamente mis playlists...
Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo...
461 Views
0 replies
1 likes
Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert back to Auto everytime I change the equaliser setti...
Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert ...
Not applicable
745 Views
1 replies
2 likes
Has anyone received this message?I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the app and re-downloaded, and yet it continously stops p...
Has anyone received this message? I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the ...
556 Views
0 replies
0 likes
Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and logged out for all unit. The problem is still there...
Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and ...
Newbie
2114 Views
3 replies
0 likes
A few days ago I noticed in my Android had sorted my playlists while ignoring articles in song names, but yesterday this happened again and it came back to taking articles in song names to sort it when sorting by title. This does not happen on Deskto...
A few days ago I noticed in my Android had sorted my playlists while ignoring articles in song names, but yesterday this happened again and it came back to taking articles in song names to sort it wh...
366 Views
0 replies
0 likes
On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me that I'm offline, what I'm not. I'm connected to a ne...
On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me th...
Regular
1205 Views
7 replies
0 likes
Hey all, I'm using Spotify on an everyday basis for almost a month, following artists, saving songs for my library and liking songs on radios, yet, I still don't get the cool daily mix feature. My app is up to date and I have tried to restart it of c...
Hey all, I'm using Spotify on an everyday basis for almost a month, following artists, saving songs for my library and liking songs on radios, yet, I still don't get the cool daily mix feature...
Roadie
546 Views
1 replies
0 likes
How do you clear your download queue? I somehow got 476 songs in my download queue and I don't want to download them.
How do you clear your download queue? I somehow got 476 songs in my download queue and I don't want to download them.
1413 Views
0 replies
1 likes
For some reason, it just doesn't accept the password. I've changed it multiple times thinking maybe a character was throwing off the Spotify app, but it doesn't seem to matter what my password is. Spotify just tells me it was the wrong password every...
For some reason, it just doesn't accept the password. I've changed it multiple times thinking maybe a character was throwing off the Spotify app, but it doesn't seem to matter what my password is. Sp...
328 Views
0 replies
1 likes
Hello, So I now have the Spotify version 8.4.48.497 and I cannot find my music library. If I open the webplayer or the app on my laptop it's there. but on the mobile app I cannot seem to find them and I really would like to have them on my phone. Any...
Hello, So I now have the Spotify version 8.4.48.497 and I cannot find my music library. If I open the webplayer or the app on my laptop it's there. but on the mobile app I cannot seem to fin...
361 Views
0 replies
0 likes
It is so frustrating!! Despite paying for family plan and being logged properly, non of us can listen to one whole album without hearing annoying "suggested" songs. How do you turn off this thing!!!!Frustrated family ready to cancel premium plan...
It is so frustrating!! Despite paying for family plan and being logged properly, non of us can listen to one whole album without hearing annoying "suggested" songs. How do you turn off this thing!!!!...
Newbie
402 Views
1 replies
0 likes
I can't seem to log in to my account. I've tried resetting my password and when I log in it doesn't say that I have the wrong password, it just won't log in. Please help!
I can't seem to log in to my account. I've tried resetting my password and when I log in it doesn't say that I have the wrong password, it just won't log in. Please help!
332 Views
0 replies
0 likes
I'm trying to make a collaborative playlist with my friends. Not only am I not able to view her playlist unless she shares the link, even if it's set to public, but I'm not able to add any songs to it. I've had Spotify for two days and I've been maki...
I'm trying to make a collaborative playlist with my friends. Not only am I not able to view her playlist unless she shares the link, even if it's set to public, but I'm not able to add any s...
410 Views
0 replies
0 likes
So I have been using the Spotify Radio functionality for the past few days, and have discovered a really frustrating bug. The root cause is that the songs that are being played, some of the songs lose my rating, coincidentally asking me to "Like" or ...
So I have been using the Spotify Radio functionality for the past few days, and have discovered a really frustrating bug. The root cause is that the songs that are being played, some of the ...
Newbie
2193 Views
4 replies
0 likes
So this has only started happening today so not sure if caused by an update from Spotify or Google... I can "cast" music to my Google home from the spotify app no problem (press play then select Google home speaker as device). Works fine. However, if...
So this has only started happening today so not sure if caused by an update from Spotify or Google... I can "cast" music to my Google home from the spotify app no problem (press play then se...
Newbie
930 Views
2 replies
0 likes
I created a playlist with about a hundred songs. Thing is, every time I play it on my mobile (shuffle play), the same songs get played, in the same order.Is this a limitation of the free version? I didn't see this documented anywhere...
I created a playlist with about a hundred songs. Thing is, every time I play it on my mobile (shuffle play), the same songs get played, in the same order. Is this a limitation of the free version? I...
914 Views
0 replies
1 likes
Ever since I installed the latest update (on 2/9/18), my android app will not let me see the full list of podcast episodes.This is only happening with larger podcasts (think 300+ episodes), where I can only see a small portion of their content (thing...
Ever since I installed the latest update (on 2/9/18), my android app will not let me see the full list of podcast episodes. This is only happening with larger podcasts (think 300+ episodes), where I...
Not applicable
1918 Views
1 replies
1 likes
I recently bought a fire stick to listen to Spotify etc through my tv as my Apple TV did not allow me to download the Spotify app. When I play my playlist I have to from my phone to shuffle etc which I don’t mind but when one song finishes the next s...
I recently bought a fire stick to listen to Spotify etc through my tv as my Apple TV did not allow me to download the Spotify app. When I play my playlist I have to from my phone to shuffle etc which...
Newbie
2021 Views
2 replies
2 likes
Keep saying offline mode and I can't find out how to get it out of offline mode to play music
Keep saying offline mode and I can't find out how to get it out of offline mode to play music
Newbie
1241 Views
1 replies
1 likes
