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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118192 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237957 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598856 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491334 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Download offline songs using mobile data doesn't work

The title is obvious... When I used another mobile data provider (my friend's simcard) it worked, but when I used my own mobile data I usually use it didn't work. I've reinstalled the app couple times, I've turned it on in setting and in the playlist...

Newbie

The title is obvious... When I used another mobile data provider (my friend's simcard) it worked, but when I used my own mobile data I usually use it didn't work. I've reinstalled the app couple time...

389 Views

0 replies

0 likes

  • 389 Views
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Playlists disappeared

All of my playlists seem to have disappeared and lots of random albums on my recently listened to, I have tried logging out and in again and they are still not there. Any ideas?

Newbie

All of my playlists seem to have disappeared and lots of random albums on my recently listened to, I have tried logging out and in again and they are still not there. Any ideas? 

462 Views

0 replies

0 likes

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music stops playing after song ends

Whenever im listenting to music using data, the music will stop ubruptly as soon as the song ends. it wil start playing again when when I skip the track, this happens on both radio and playlist feature. I should clarify the song does not stop while i...

Casual Listener

Whenever im listenting to music using data, the music will stop ubruptly as soon as the song ends. it wil start playing again when when I skip the track, this happens on both radio and playlist featu...

Psychophrenes

Casual Listener

1066 Views

1 replies

1 likes

music stops
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Solved!! Bluetooth and Lock Screen media controls not working

So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play... My device and version are as follows:Device: Samsung S8+ (SM-G955W)Spotify Version: 8.4.38.621 armV7I found a few fixes bu...

Casual Listener

So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play...    My device and version are as follows: Device: Samsung ...

lenzy1

Casual Listener

37057 Views

10 replies

10 likes

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  • 10 replies
  • 10 likes

Bluetooth play/pause button not working with latest update

V8.4.4.810Samsung Note 4Android 6.0.1I listen to music over my car's Bluetooth and my car has a single play/pause button. That button is expected to pause the music if it's playing and play the music if it's currently paused. In my other apps this is...

Newbie

V8.4.4.810 Samsung Note 4 Android 6.0.1 I listen to music over my car's Bluetooth and my car has a single play/pause button. That button is expected to pause the music if it's playing and play t...

lenzy1

Casual Listener

1974 Views

1 replies

1 likes

  • 1974 Views
  • 1 replies
  • 1 likes

Bluetooth headset play/pause buttons doesn't work

I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoying. Most of other media apps I got doesn't have this pro...

Casual Listener

I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoyi...

lenzy1

Casual Listener

63218 Views

18 replies

6 likes

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  • 18 replies
  • 6 likes

Downloaded music

I had issue with my Spotify I have it now solved but for the ten time I lost all my music I downloaded I'm a premium subscriber for a long time. Can anyone help as to why I keep losing my downloaded music cost me an arm and a leg every time in data I...

Casual Listener

 I had issue with my Spotify I have it now solved but for the ten time I lost all my music I downloaded I'm a premium subscriber for a long time. Can anyone help as to why I keep losing my downl...

448 Views

0 replies

0 likes

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Spotify on samsung gear fit 2

I cannot log on. The login always fails. I tried disconnecting all devices I tried every combination of bluetooth and wlan. Nothing works and I'm frustrated beyond belief. In Germany you cannot set device passwords so that's out of question too. Can ...

Regular

I cannot log on. The login always fails. I tried disconnecting all devices I tried every combination of bluetooth and wlan. Nothing works and I'm frustrated beyond belief. In Germany you cannot set d...

403 Views

0 replies

0 likes

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My Spotify on android phone

My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can do that so can anyone help me to get back on my Sp...

Casual Listener

My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can...

416 Views

0 replies

0 likes

  • 416 Views
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Unknown device taking control of my spotify and changing my lists

When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears within a half hour.I've tried the sign out of every...

Newbie

When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears ...

393 Views

0 replies

0 likes

  • 393 Views
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Shuffle/Loop replaced with Like/Dislike

I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to loop just so i can loop the songs elsewhere. Can any...

Casual Listener

I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to l...

654 Views

0 replies

2 likes

  • 654 Views
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  • 2 likes

PIERDO TODAS MIS DESCARGAS Y SE CIERRA MI SESIÓN INESPERADAMENTE.

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar uno o dos dias escuchando por bluetooth en el auto en...

Visitor

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar un...

blackcatone

Newbie

13307 Views

10 replies

11 likes

  • 13307 Views
  • 10 replies
  • 11 likes

spotify works on mobile data connection,but doesnt on wifi connection

i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the mobile data connection, it did login. why is this h...

Newbie

i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the ...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
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Unable to play videos at all

Unable to play videos at all even after changing country and/or using a VPN

Newbie

Unable to play videos at all even after changing country and/or using a VPN

472 Views

0 replies

0 likes

  • 472 Views
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Useless download

My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else

Newbie

My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else 

382 Views

0 replies

0 likes

  • 382 Views
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Spotify deleting downloaded music

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had deleted everything before loading the SD card into my S9+...

Newbie

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had delete...

768 Views

0 replies

0 likes

  • 768 Views
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Tu configuración actual está establecida en modo offline

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

Newbie

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

2765 Views

0 replies

6 likes

  • 2765 Views
  • 0 replies
  • 6 likes

Playlist name

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I liked It better when the Name of the Playlist was J...

Newbie

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I ...

1083 Views

0 replies

0 likes

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Superuser Contribution Have to log out everytime.

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. Then I have to log in everytime I open the app..Huh? T...

Newbie

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. The...

SergioDavid

Roadie

558 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Downloads

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

Newbie

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

SergioDavid

Roadie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes