Bluetooth headset play/pause buttons doesn't work

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Bluetooth headset play/pause buttons doesn't work

tonyal
Casual Listener

I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoying. Most of other media apps I got doesn't have this problem. What is wrong with Spotify? Even when I receive a call and answers it via the headset remote the call will be connected but Spotify keeps playing too. So I have to unlock my phone, go to the Spotify app and press pause on the Android phone. 

(Spotify version 6.5.0.1816 armV7)

18 Replies

Re: Bluetooth headset play/pause buttons doesn't work

FolkTaliesin
Newbie

I'm getting this exact same issue. If your issue is like mine, I've found that the spotify notification disappears from the top. I expect the pause works through access to the notification. If I close the app and restart it, the notification appears again and all pause functions work fine. But after twenty minutes or so of listening, the notification has disappeared, and pause (through headphones, widget, receiving phone calls) stops working. Completely baffled. I have restrated the phone. I have tried giving the app priority notifications, I have made sure Greenify is not killing the app, I've made sure Spotify has Contacts, Storage and Telephone permissions in the application manager. Not sure what else I can do.

Re: Bluetooth headset play/pause buttons doesn't work

ekafallet
Newbie

I gave up on Spotify due to this issue and started using Google Play Music instead. That worked perfectly fine with no issues at all so there is nothing wrong with my gear. Next day I accidentally opened Spotify and noticed that it actually worked too! After 2-3h it stopped :(  Same thing as before. They must do something totally wrong since all of the other music players I've tested is working as expected.
So you're probably right FolkTalisin, killing the Spotify app and reopen it may work for an hour or two.

Re: Bluetooth headset play/pause buttons doesn't work

tonyal
Casual Listener

Erh, yes I'm have two accounts. tonyal and ekafallet both belongs to me :)

Re: Bluetooth headset play/pause buttons doesn't work

tonyal
Casual Listener

Now it's working. I had the issue for two days. The 3rd day it worked!?. I've not noticed the play/pause issue since then and have been able to use the app for more than a week now. There is always a glitch when sending pause and play command the first time after Spotify app startup.and/or headphones startup. The app doesn't get the commands or is doing a double-command.

 

Has been testing both PC app and Android app with positive results.
Getting "This song is not available" if I pause, turn off the head phones and the wait for half an hour or so. Have to close and restart app to unlock that issue.
Same thing with the PC application. But that one is a lot harder to "reset" if you have connected your PC app to the Android app. You have to:
1. close the PC app
2. close the Android app if opened
3. start the Android app (now it's working on Android)
4. start the PC application. (now it's working on PC)

 

Generally the PC-to-Android connection is troublesome.

Re: Bluetooth headset play/pause buttons doesn't work

I_am_registered
Casual Listener

I'm sorry but this isn't exactly a solution is it. I don't know who marked this as a solution but having to restart the app/headset every 15 min does not qualify as that. If anyone from Spotify is listening please fix this. Extremely frustrating when none of my headsets can pause the effin music. And no its not my device, no its not the headset. It's this app. 

Re: Bluetooth headset play/pause buttons doesn't work

sebbe1985
Newbie

Why is this marked as a solution? It still doesnt work! I'm having the same problem with several bluetooth headsets. After some time the play/pause functionality stops working. It starts working again if I restart the phone/spotify app.

 

We need a solution to this asap!

Re: Bluetooth headset play/pause buttons doesn't work

benburr24
Newbie

Just bought the Jaybird Run headphones. Had the same issue with the Play/Pause feature not working when connected to my iPhone X. I was able to get the feature to work by closing other open apps. I’m no expert on Bluetooth connectivity but I assume the headphones may have been confused with an open YouTube window or perhaps a video player in my web browser and not know which service to “Play/Pause” when the button was pushed (even though Spotify is clearly the active music source). Try closing other other open apps and see if that solves it. 

Re: Bluetooth headset play/pause buttons doesn't work

I_am_registered
Casual Listener
I always have the other apps closed, no use sadly.

Re: Bluetooth headset play/pause buttons doesn't work

banico
Newbie

I Just got the sony headphones they are great but I have the same issues ... I cant change the track on spotify??? can anyone help `

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