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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410588 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8965 Views

0 replies

7 likes

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Solved!! Thumbs Up is adding songs to the wrong playlist

So I created a new playlist today, and before that was pretty much exclusively using one playlist. I created a radio station off of the new playlist to find some new stuff to add to it, and now, every time I thumbs up a song on the radio station, it'...

Casual Listener

So I created a new playlist today, and before that was pretty much exclusively using one playlist.  I created a radio station off of the new playlist to find some new stuff to add to it, and now...

Joe

Community Legend

1207 Views

3 replies

0 likes

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Can't delete app data/reach offline songs in my SD card (Android 6)

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size). They are stored in my SD card. I tried deleting ...

Regular

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size...

liootas

Regular

3485 Views

8 replies

0 likes

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Disable shuffle when playing albums via Android Auto

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit. When I play an album, I like to listen to the songs in the order in which they appear on the album, but Andr...

Newbie

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit.  When I play an album, I like to listen to the songs...

1141 Views

0 replies

10 likes

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Trouble with Juli 3 Update

Hi, yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and android asks to kill the non responding app. Something is wrong ...

Regular

Hi,   yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and andr...

Shiro

Regular

416 Views

2 replies

0 likes

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Downloaded songs keep getting removed

Hi guys,I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happened at least 5 times to me now.Thanks in advance,Glynn

Newbie

Hi guys, I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happ...

302 Views

0 replies

0 likes

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Solved!! Crashing right after playing any song or even just opening radio tab

Hey, since yesterday i can not use the app anymore.It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home screen. Opening it again displays a dark screen for a second...

Casual Listener

Hey, since yesterday i can not use the app anymore. It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home scree...

Teslatradeup

Regular

3179 Views

3 replies

0 likes

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Local Files and Android

Hi,Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I copied them onto my phone storage (android). I was abl...

Newbie

Hi, Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I...

Joe

Community Legend

694 Views

1 replies

0 likes

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Horrible update

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Newbie

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Joe

Community Legend

517 Views

2 replies

0 likes

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Unknown User

Hello, I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to. Today when listening to one of my playlists the songs started changin...

Newbie

Hello,    I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to.&nbs...

Joe

Community Legend

331 Views

1 replies

0 likes

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[Android] Equalizador Áudio FX

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que faço emparelhamento.

Newbie

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que fa...

829 Views

0 replies

1 likes

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Weird behaviour, unknown sources from spotify connect plays songs on my account

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen to (currently its Chris Brown or Gloria Prince) and...

Newbie

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen ...

325 Views

0 replies

0 likes

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Shuffle play wont let me play songs

Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off since you need premium and when i press the shuffle...

Casual Listener

Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off ...

Joe

Community Legend

277 Views

1 replies

0 likes

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reporting a playlist

hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have any options to do so. is there anyway i can?

Newbie

hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have an...

Joe

Community Legend

367 Views

1 replies

0 likes

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Beta forum acces

I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum.Thanks

Newbie

I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum. Thanks

523 Views

0 replies

0 likes

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Spotify Update breaks ford sync applink

My phone updated to spotify 8.4.5.1092 yesterday and I can no longer use it in my car with Ford Sync, is this going to be fixed or do I need to try and roll back to an earlier version?

Casual Listener

My phone updated to spotify 8.4.5.1092 yesterday and I can no longer use it in my car with Ford Sync, is this going to be fixed or do I need to try and roll back to an earlier version?

Jaso3333

Newbie

661 Views

1 replies

4 likes

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Notifications?

How come I don't get push notifications anymore when an artist I follow releases new music?

Casual Listener

How come I don't get push notifications anymore when an artist I follow releases new music?

justinewin_

Roadie

425 Views

1 replies

0 likes

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Spotify crashes on latest Android version

When I select any song, it will play for about a second. After that, the app will crash and force close.Spotify version: 8.4.9.249Device: OnePlus 3Android version: 7.1.1I have also seen other reports that the same issue has been occurring to them too...

Regular

When I select any song, it will play for about a second. After that, the app will crash and force close. Spotify version: 8.4.9.249 Device: OnePlus 3 Android version: 7.1.1 I have also seen o...

VincentJoshuaET

Regular

689 Views

3 replies

0 likes

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Spotify unable to find my downloaded music

Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't access to the albums and playlists I have downoladed. When I try, it ju...

Newbie

Hi   This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual.  The problem is that sometime, I can't...

326 Views

0 replies

0 likes

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Solved!! Spotify won't donload songs

Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of SD card didn't help. Premium subscription is active.Any help will be appreciated.

Casual Listener

Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of  SD card didn't help. Premium subscription is active. ...

Joe

Community Legend

992 Views

5 replies

0 likes

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Previously downloaded songs got "undownloaded"

Hello,I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything again?Thanks.

Casual Listener

Hello, I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything agai...

300 Views

0 replies

0 likes

  • 300 Views
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