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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111109 Views

26 replies

3 likes

  • 111109 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223604 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223604 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580747 Views

79 replies

3 likes

  • 580747 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478183 Views

577 replies

40 likes

Account
Free
  • 478183 Views
  • 577 replies
  • 40 likes

Samsung S7 Edge Digital pinging noise via Bluetooth in car

So I Have been using spottify via bluetooth in my car for quite a while now. It was working perfectly untill probably 2 or 3 updates ago for the phones software. Now when it connects it might play for a few seconds or not at all, then all that comes ...

Casual Listener

So I Have been using spottify via bluetooth in my car for quite a while now. It was working perfectly untill probably 2 or 3 updates ago for the phones software.   Now when it connects it migh...

duzktilldwn

Casual Listener

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Problemas na reproduracao de musicas

Sou premium. Toda vez que eu minimizo, o aplicativo pausa a música. Além disso, as músicas ficam indisponíveis para tocar quando eu seleciono.

Casual Listener

Sou premium. Toda vez que eu minimizo, o aplicativo pausa a música. Além disso, as músicas ficam indisponíveis para tocar quando eu seleciono.

renato_perigo

Newbie

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Problem with download

My Spotify download the music and after I switch to offline mode his don`t play the sound.

Newbie

My Spotify download the music and after I switch to offline mode his don`t play the sound.

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
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Superuser Contribution Auto updating downloaded playlists

Is there an option in settings to have Spotify auto update newly added tracks to downloaded playlists? Right now it looks like Spotify has to be open in the foreground on my Google Pixel in order to add newly added tracks to downloaded playlists. I h...

Casual Listener

Is there an option in settings to have Spotify auto update newly added tracks to downloaded playlists? Right now it looks like Spotify has to be open in the foreground on my Google Pixel in order to ...

rogermoucheron

Newbie

3479 Views

2 replies

2 likes

  • 3479 Views
  • 2 replies
  • 2 likes

Superuser Contribution Tengo 2 suscripciones

Hola en un mail tengo dos suscripciones y quiero dar de baja una ¿cómo puedo hacerle?

Newbie

Hola en un mail tengo dos suscripciones y quiero dar de baja una ¿cómo puedo hacerle?

Maria_B

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Deletes My Downloaded Songs

Spotify freezing and deleting my downloaded songs at randomly times.It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or just quit the app, when I re-open app it seems there's n...

Newbie

Spotify freezing and deleting my downloaded songs at randomly times. It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or jus...

Maria_B

Moderator

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't follow another's playlist. (I follow, but i can't see them)

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) this playlist is it in my profile. The problem is when...

Newbie

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) thi...

Maria_B

Moderator

1599 Views

1 replies

0 likes

  • 1599 Views
  • 1 replies
  • 0 likes

Superuser Contribution My library songs gone

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is downloaded is suddenly empty. even though it's sti...

Casual Listener

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is...

Maria_B

Moderator

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waking me up!

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I have a galaxy s6. I am So close to cancelling Spoti...

Newbie

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I ...

Maria_B

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged into 2 devices with facebook

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

Newbie

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

Maria_B

Moderator

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes

How do I remove a song from "next on shuffle"

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remove it from the shuffle. Now it seems like I can high...

Newbie

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remov...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Multiple Issues (Problems from 2013 and 15 occurring)

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now and I can say that it has served me well.Anyway.I'm u...

Newbie

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now an...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Spotify and chromecast audio

Hi Guys, I'm using spotify with chromecast audio and it does not work ok,the music crashes, interrupts and sometimes stops and no more backlosing the connection with chromecast audio.It has problems both on the galaxy s7 edge and on the tab S.Other p...

Newbie

Hi  Guys,   I'm using spotify with chromecast audio and it does not work ok, the music crashes, interrupts and sometimes stops and no more back losing the connection with chromecast aud...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Spotify works perfectly

So you might ask why I am posting under the help section?Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes.Playing clash of clans will do the same as long as I am interactive with it.My question is, what sch...

Casual Listener

So you might ask why I am posting under the help section? Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes. Playing clash of clans will do the same as ...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Chromecasts don't appear in device list anymore

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list. This used to be fixed by force stopping the app, but that didn't work, and neither did restarting my phone. My phone is a Galaxy S8+ on Android 7...

Casual Listener

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list.   This used to be fixed by force stopping the app, but that didn't work, and neither di...

deanylev

Casual Listener

749 Views

4 replies

0 likes

  • 749 Views
  • 4 replies
  • 0 likes

Solved!! Can't put local files from my Spotify playlist onto my android (Galaxy S5) phone. Please Help.

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone." I'm assuming this means create your playlists (including local files...

Newbie

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone."  ...

klinkpc

Newbie

1038 Views

3 replies

0 likes

  • 1038 Views
  • 3 replies
  • 0 likes

why cant I use the microphone to search for music?

why is it no longer possible to search using te microphone on your keyboard?just cancelled my subscription today because of that..

Regular

why is it no longer possible to search using te microphone on your keyboard? just cancelled my subscription today because of that..

ashtar11

Regular

1860 Views

2 replies

1 likes

  • 1860 Views
  • 2 replies
  • 1 likes

Artist information in App (Android,...)

Hey, how can I see the artists information on my phone(android) using the spotify app?Would be nice to read about the interprets when I'm not at the PC. Thanks

Casual Listener

Hey,   how can I see the artists information on my phone(android) using the spotify app? Would be nice to read about the interprets when I'm not at the PC.   Thanks 🙂

Joe

Community Legend

1962 Views

3 replies

1 likes

  • 1962 Views
  • 3 replies
  • 1 likes

I can't login

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Casual Listener

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Joe

Community Legend

455 Views

3 replies

0 likes

  • 455 Views
  • 3 replies
  • 0 likes

Media player remote keys no longer working for navigation

Hey,I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update. Only "remote" mouse works which is extremely inconvenient as I still can n...

Newbie

Hey, I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update.   Only "remote...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes