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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118771 Views

27 replies

4 likes

  • 118771 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239564 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600426 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492898 Views

581 replies

42 likes

Account
Free
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Suggested Songs on a Premium Account

Hi Guys! I used to have a Family Account for a while and switched back to a normal Premium Subscription a few days ago. It seemed to have worked because i am (still) able to save songs to hear them offline. But when listening to some Albums, these an...

Newbie

Hi Guys!   I used to have a Family Account for a while and switched back to a normal Premium Subscription a few days ago. It seemed to have worked because i am (still) able to save songs to he...

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Tarkuzlive

Señores de SPOTIFY..Por favor necesito saber, él porque se me borro todo lo guardado en mi lista!!Es la segunda vez que me pasa, ( tuve que reiniciar el teléfono) cargar de vuelta todo!! Y

Newbie

Señores de SPOTIFY.. Por favor necesito saber, él porque se me borro todo lo guardado en mi lista!! Es la segunda vez que me pasa, ( tuve que reiniciar el teléfono) cargar de vuelta todo!! Y

386 Views

0 replies

0 likes

  • 386 Views
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  • 0 likes

Unotelly dns unblocker

I have been a Spotify premium user for about a year, using android devices at home.I use a dns unblocker on my router and have had no problems until the last few days.Now I cannot connect on android when the router is configured to unblocker.As soon ...

Casual Listener

I have been a Spotify premium user for about a year, using android devices at home. I use a dns unblocker on my router and have had no problems until the last few days. Now I cannot connect on andr...

tony102123

Casual Listener

681 Views

2 replies

0 likes

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Saving a song or album to My Library takes me offline

It started about a month ago, anytime I save or remove a song from My Library the app goes offline, awywhere from 10 seconds to two or three minutes making the app unusable. Even trying to open the drop down menu on a song or album won't work (aka ad...

Regular

It started about a month ago, anytime I save or remove a song from My Library the app goes offline, awywhere from 10 seconds to two or three minutes making the app unusable. Even trying to open the d...

Joe

Community Legend

748 Views

5 replies

0 likes

  • 748 Views
  • 5 replies
  • 0 likes

Chromecast from Android, phone stuck on song

When I try to play a playlist, the display on my phone (S7e) gets stuck on first song - I can control song selection on chromecast, but the phone doesn't update to the playing song, and only shows first song when I began cast. Any suggestions?

Newbie

When I try to play a playlist, the display on my phone (S7e) gets stuck on first song - I can control song selection on chromecast, but the phone doesn't update to the playing song, and only shows fi...

410 Views

0 replies

0 likes

  • 410 Views
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Im tired of this!

This is probably the 5th time in 4 months this has happened. I open spotify and a song plays for all of a minute and stops. So i put spotify in offline mode so it doesnt try to stream the song, and i have no songs downloaded anymore. I go back online...

Newbie

This is probably the 5th time in 4 months this has happened. I open spotify and a song plays for all of a minute and stops. So i put spotify in offline mode so it doesnt try to stream the song, and i...

renannobile

Casual Listener

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

Cant use some options

I cant click the button "previous" or "shuffle" in my cellphone even tho I have a premium account. On my computer everything works, does someone have the same problem??

Newbie

I cant click the button "previous" or "shuffle" in my cellphone even tho I have a premium account. On my computer everything works, does someone have the same problem??

itu_

Community Legend

530 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Premium Account Problem /Mobile

I have upgraded to family premium account and i have all of the premium features to desktop (windows OS) but i can only use offline listening mode on my phone(android). I can't jump anywhere and i can't skip music as playing song on my android phone....

Newbie

I have upgraded to family premium account and i have all of the premium features to desktop (windows OS) but i can only use offline listening mode on my phone(android). I can't jump anywhere and...

Joe

Community Legend

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Just bought spotify 9.99 premium how do i activate?

I just bought Spotify Premium and saw that one of the perks was that you could skip as many songs as you want so after adding in my credit card information I thought I was good to go!But then I tried to skip a song and it won't let me it just tells m...

Newbie

I just bought Spotify Premium and saw that one of the perks was that you could skip as many songs as you want so after adding in my credit card information I thought I was good to go! But then I t...

Joe

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Horrible User Experience: Removal of Downloaded Content

I apparently exceeded my 3 device limit on downloads. I recently got a new phone and turned on downloads. At the time, I was connected to the internet (phone and/or wireless). It downloaded all songs. I started listening to them. About 30 mins into t...

Music Fan

I apparently exceeded my 3 device limit on downloads.  I recently got a new phone and turned on downloads.  At the time, I was connected to the internet (phone and/or wireless).  It do...

Joe

Community Legend

653 Views

1 replies

0 likes

badux
  • 653 Views
  • 1 replies
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NE baisse PAS automatiquement le volume avec des fichiers locaux lors d'une instruction du GPS

Bonjour J'utilise Spotify avec Waze sur mon téléphone. J'ai remarqué un bug. Normalement, lorsque Spotify diffuse de la musique et que Waze diffuse une instruction vocale, le volume de la musique est automatique baissé durant l'instruction afin de re...

Newbie

Bonjour   J'utilise Spotify avec Waze sur mon téléphone. J'ai remarqué un bug.   Normalement, lorsque Spotify diffuse de la musique et que Waze diffuse une instruction vocale, le v...

2175 Views

0 replies

0 likes

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Superuser Contribution Spotify hace que mi celular se reinicie sólo

Tengo spotify Premium en mi Samsung galaxy ace 4 y luego de usar la app mi teléfono se reinicia Ya reinstale la app y hasta reinicie de fábrica el celular

Newbie

Tengo spotify Premium en mi Samsung galaxy ace 4 y luego de usar la app mi teléfono se reinicia Ya reinstale la app y hasta reinicie de fábrica el celular

HernanCortes

Newbie

9990 Views

6 replies

6 likes

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  • 6 replies
  • 6 likes

I want to REARRANGE TRACKS INSIDE PLAYLIST on Android

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I do the radio, the albums, recommeded stations and p...

Newbie

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I ...

Mikimoto

Gig Goer

1322 Views

3 replies

2 likes

  • 1322 Views
  • 3 replies
  • 2 likes

Can't browse podcast categories

When i try to browse podcasts i can see nothing but the "all podcasts" sectioni have tried scrolling down to see if there is another section under the "all podcasts", but i scrolled for like 3 minutes and the list keeps going on:(ps: there are no but...

Newbie

When i try to browse podcasts i can see nothing but the "all podcasts" section i have tried scrolling down to see if there is another section under the "all podcasts", but i scrolled for like 3 minu...

618 Views

0 replies

0 likes

  • 618 Views
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Se cierra

Hola amigos ojala ustedes me puedan ayudar, la cosa es que tengo spotify premium y funciona bien dentro de la aplicacion, pero apenas salgo de esta y comienzo a navegar por facebook incluso mensajes por whatsapp y de pronto la musica deja de reproduc...

Newbie

Hola amigos ojala ustedes me puedan ayudar, la cosa es que tengo spotify premium y funciona bien dentro de la aplicacion, pero apenas salgo de esta y comienzo a navegar por facebook incluso mens...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

No me reproduce canciones offline

Aún cuando descargo las canciones y guardo los artistas al momento de reproducir sin conexión simplemente no reproduce nada y las carátulas de los discos tampoco aparecen como si no tuviese la canción.¿Alguien sabe a que se debe? Estoy bastante moles...

Newbie

Aún cuando descargo las canciones y guardo los artistas al momento de reproducir sin conexión simplemente no reproduce nada y las carátulas de los discos tampoco aparecen como si no tuviese la canció...

782 Views

0 replies

6 likes

  • 782 Views
  • 0 replies
  • 6 likes

Ringtones and Notification Stopped Working After Installing Spotify

I installed Spotify on my Microsoft Surface Pro 3 and my Nexus 5 phone and lost all sounds on my Nexus 5. MY phone calls, text messages, and calendar notification do not work at all. I have checked all my setting over and over with no luck; I only ge...

Newbie

I installed Spotify on my Microsoft Surface Pro 3 and my Nexus 5 phone and lost all sounds on my Nexus 5.  MY phone calls, text messages, and calendar notification do not work at all.  I ha...

Joe

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Spotify won't download songs, help!

Hi, so spotify won't download songs to my phone anymore. It says on top of my playlists: Go to settings to download using cellular. I dont understand becuase i'm connected to internet via a stable WiFi connection, I'm not in offline mode and download...

Newbie

Hi, so spotify won't download songs to my phone anymore. It says on top of my playlists: Go to settings to download using cellular.  I dont understand becuase i'm connected to internet via a st...

Joe

Community Legend

25205 Views

3 replies

2 likes

  • 25205 Views
  • 3 replies
  • 2 likes

Solved!! Amazon stick shows up double

Hello I have the issue that my Amazon stick and one of my friends ,that I used long time ago at his place, show up in the app. Since then I changed phones but his Amazon stick shows up in my castable possibilities (attachment first one is mine that I...

Regular

Hello I have the issue that my Amazon stick and one of my friends ,that I used long time ago at his place, show up in the app. Since then I changed phones but his Amazon stick shows up in my castable...

Joe

Community Legend

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Spotify keeps crashing randomly

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable latelyMy Asus Zenfone 2 Laser Z00ED, Android 5.0.2 LRX22G.WW software version. I tried reinstalling, re...

Casual Listener

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable lately My Asus Zenfone 2 Laser Z00ED, Android 5.0.2...

javierf55

Casual Listener

1482 Views

3 replies

0 likes

  • 1482 Views
  • 3 replies
  • 0 likes