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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Galaxy s5 lows failing

Songs like Rabetao - Mc Lan, have high quality lows, but my device, when playing it in spotify fails, it does a weird sound of fail instead of the low, its not a p2 cable problem, because even on bluetooth or speakers it fails and its not a phone pro...

Casual Listener

Songs like Rabetao - Mc Lan, have high quality lows, but my device, when playing it in spotify fails, it does a weird sound of fail instead of the low, its not a p2 cable problem, because even on blu...

Italo05

Casual Listener

266 Views

1 replies

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Solved!! Samsung Galaxy s8

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a few hours out of it. Wondering if it's a compatibilit...

Regular

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a fe...

Whoateyou

Newbie

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29 replies

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Superuser Contribution Deleted songs

Spotify deleted 400 of my 500 songs in 'songs'How can I get back my songs without search for everyone new?Please help. Thx.

Newbie

Spotify deleted 400 of my 500 songs in 'songs' How can I get back my songs without search for everyone new? Please help.   Thx.

user-removed

Not applicable

334 Views

1 replies

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Problème de téléchargement

Bonjour je suis abonné à Spotify Prenium, et j'écoute ma musique principalement sur un Samsung Galaxy Trend 2 Lite. J'ai telecharger plusieurs album mais une fois le téléchargement de l'album terminé, je n'arrive pas à ecouter de titre . Il m'indique...

Newbie

Bonjour je suis abonné à Spotify Prenium, et j'écoute ma musique principalement sur un Samsung Galaxy Trend 2 Lite. J'ai telecharger plusieurs album mais une fois le téléchargement de l'album terminé...

598 Views

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Music spontaneously plays from phone

Hello! Recently when I've been listening to music on my desktop with my phone nearby, spotify will seemingly randomly switch to playing music from my phone instead of my desktop. How can I fix this problem?

Casual Listener

Hello!   Recently when I've been listening to music on my desktop with my phone nearby, spotify will seemingly randomly switch to playing music from my phone instead of my desktop. How can I f...

Joe

Community Legend

860 Views

1 replies

0 likes

audio bug
connected devices
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Loss of Downloaded tracks when phone shuts down

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. It gets really frustrating and stressful if I'm out/t...

Casual Listener

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. &...

459 Views

0 replies

0 likes

Download bug
SD-card
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Downloaded tracks undownload every time phone turns off

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. It gets really frustrating and stressful if I'm out/t...

Casual Listener

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. &...

347 Views

0 replies

0 likes

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Spotify schaltet automatisch auf Handy um

Ich habe das Problem, dass ich am PC oder am Tablet (IOs) mit Spotify höre und urplötzlich, OHNE dass ich irgendwas drücke oder mache, spielt die Musik auf meinem Handy weiter und hört am PC auf.Und das, obwohl das Handy mit ausgeschaltetem Bildschir...

Casual Listener

Ich habe das Problem, dass ich am PC oder am Tablet (IOs) mit Spotify höre und urplötzlich, OHNE dass ich irgendwas drücke oder mache, spielt die Musik auf meinem Handy weiter und hört am PC auf. Un...

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Long loading time in different networks and missing songs in offline mode

I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something. Lately, Spotify is taking forever to load, no matte...

Casual Listener

I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539 I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something...

Joe

Community Legend

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2 replies

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Superuser Contribution Buen día tengo un problema

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la música que se supone ya estaba descargada, resulta...

Newbie

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la...

user-removed

Not applicable

450 Views

1 replies

0 likes

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Larger covers when using the App

Hi everybody, my children love to listen to the children audiobooks. Unfortunately it not so easy for them to choose an audiobook on their own, as the album covers/pictures are comparatively small when we are using the app on the phone or the tablet....

Newbie

Hi everybody,   my children love to listen to the children audiobooks. Unfortunately it not so easy for them to choose an audiobook on their own, as the album covers/pictures are comparatively...

MartinStoichkov

Community Legend

344 Views

1 replies

0 likes

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Solved!! My Spotify is useless

Ok my Spotify simply does not play anything I want, if I try to play some new Playlist or something it simply does not do it. Please check the pics, but if a want to play something that I already played before or some suggestions work fine. Please he...

Casual Listener

Ok my Spotify simply does not play anything I want, if I try to play some new Playlist or something it simply does not do it. Please check the pics, but if a want to play something that I already pla...

MattSuda

Spotify Star

1272 Views

4 replies

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Playlists missing on Galaxy S6

All of my playlists are missing on my phone. I can access them fine on my computer but they dont appear on my android. I've tried reinstalling, setting to offline mode and clearing the cache but I can't get them to appear.

Casual Listener

All of my playlists are missing on my phone. I can access them fine on my computer but they dont appear on my android. I've tried reinstalling, setting to offline mode and clearing the cache but I ca...

johnsmosby

Casual Listener

358 Views

2 replies

0 likes

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Unable to sync playlist or get online with spotify

Android and win10Premium accountWas working fine, syncing fine between devices, playlists from computer would show up on phone. Recently started using offline mode. Today added a new playlist on the computer. Did not sync to android. Playlist did not...

Newbie

Android and win10 Premium account Was working fine, syncing fine between devices, playlists from computer would show up on phone. Recently started using offline mode.   Today added a new pla...

302 Views

0 replies

0 likes

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Discover Content Gone

I was trying to find my Discover Weekly playlist under the discovery column in the browse tab on my android, but the only content that populated was several sleep playlists I had listened to before and the words "Night Night!" above the row of sleep ...

Newbie

I was trying to find my Discover Weekly playlist under the discovery column in the browse tab on my android, but the only content that populated was several sleep playlists I had listened to before a...

mzantsi

Newbie

319 Views

1 replies

2 likes

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Solved!! No puedo descargar mis playlist en mi Micro SD de mi celular android porque ya no?!!

Desabilitaron las opción de descargar directo a la memoria micro SD...Para así no ocupar la memoria interna del equipo... Porfavor ayúdenme

Newbie

Desabilitaron las opción de descargar directo a la memoria micro SD...Para así no ocupar la memoria interna del equipo... Porfavor ayúdenme

MattSuda

Spotify Star

2030 Views

2 replies

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Spotify shuts down after 2-3 songs

The spotify app has been shutting down completely after 2-3 songs on my phone (lg aristo). This has only been happening for the last few days, but it's both annoying and worrying. Does anyone have any suggestions?Thank you in advance!

Casual Listener

The spotify app has been shutting down completely after 2-3 songs on my phone (lg aristo). This has only been happening for the last few days, but it's both annoying and worrying. Does anyone have an...

Olysim

Casual Listener

452 Views

2 replies

1 likes

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Extreme Data Usage Samsung Galaxy Sky

Please Help...I've used Spotify for 3yrs now no problem...I used to play full albums on weekends all month with 3gb data plan,never had problem...Bought a Samsung Galaxy Sky(Straight Talk,all Android phones i had were Straight Talk)with 5gb data plan...

Casual Listener

Please Help...I've used Spotify for 3yrs now no problem...I used to play full albums on weekends all month with 3gb data plan,never had problem...Bought a Samsung Galaxy Sky(Straight Talk,all Android...

238 Views

0 replies

0 likes

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music on my androide gets paused

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!

Casual Listener

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!&nbs...

Joe

Community Legend

858 Views

9 replies

0 likes

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