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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397280 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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I downloaded a playlist I created and of 80 songs only 5 (at most) are playable. How can I fix this?

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it contains at least 80 songs. How can I fix this problem?

Visitor

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it cont...

251 Views

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Can't open context menu because I'm "offline"

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual feature, I am obviously not offline since the song I am ...

Casual Listener

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual featu...

mnsc

Gig Goer

674 Views

2 replies

1 likes

bug
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Spotify takes a long time to load on startup

Hi guys,Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them.It supposedly isn't connected to the internet, but I'm in my wifi network at home.After loading the podcast section again and again, turning off Spoti...

Casual Listener

Hi guys, Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them. It supposedly isn't connected to the internet, but I'm in my wifi network at home. After loa...

568 Views

0 replies

1 likes

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Autoswitch SD card => internal + redownloading playlists

Hi,I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still on there, Spotify doesn't recognise anything and redo...

Newbie

Hi, I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still ...

235 Views

0 replies

0 likes

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Superuser Contribution my playlist is fine on my pc but on my phone each song in the fplaylist is coming up as a playlist w

The playlists on my pc are fine but on my samsung phone each song is it's own playlist.How do I recify this?

Casual Listener

The playlists on my pc are fine but on my samsung phone each song is it's own playlist. How do I recify this?

kcabej

Casual Listener

435 Views

2 replies

0 likes

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No Voice to Text / Mic Button on Keyboard

OS: Android 7.0Phone: LG V20Carrier: SprintSpotify Version: 8.4.4.810 armV7When typing in the search field of Spotify, the Google Keyboard's microphone disappears. This is an access ability failure and an unacceptable omission. This issue has been re...

Visitor

OS: Android 7.0 Phone: LG V20 Carrier: Sprint Spotify Version: 8.4.4.810 armV7 When typing in the search field of Spotify, the Google Keyboard's microphone disappears. This is an access ability...

błażejpuchalski

Newbie

507 Views

1 replies

0 likes

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No puedo importar música de mi sd

En mi android no me aparece la opción de importar. Qué puedo hacer para agregar mis archivos locales?

Newbie

En mi android no me aparece la opción de importar. Qué puedo hacer para agregar mis archivos locales?

939 Views

0 replies

3 likes

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Trouble with offline listening and new phone

2 questions here:1. I just got the Galaxy S8 and its telling me im not allowed to play all of the albums i have downloaded when i switch to "offline mode"2. i didnt realize that you had to log into your account once every 30 days to keep your subscri...

Newbie

2 questions here: 1. I just got the Galaxy S8 and its telling me im not allowed to play all of the albums i have downloaded when i switch to "offline mode" 2. i didnt realize that you had to log in...

Joe

Community Legend

275 Views

1 replies

0 likes

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Solved!! Songs not playing in order

I have 250 songs in my playlist. It plays song 1-225 in order but then it starts over from 1 again. THAT means I have to physically press play on every song from 225-250. All songs are dowloaded and shuffle is NOT on.Huawei P9

Casual Listener

I have 250 songs in my playlist. It plays song 1-225 in order but then it starts over from 1 again. THAT means I have to physically press play on every song from 225-250. All songs are dowloaded and ...

Ram_k

Casual Listener

638 Views

1 replies

0 likes

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Solved!! Thumbs Up is adding songs to the wrong playlist

So I created a new playlist today, and before that was pretty much exclusively using one playlist. I created a radio station off of the new playlist to find some new stuff to add to it, and now, every time I thumbs up a song on the radio station, it'...

Casual Listener

So I created a new playlist today, and before that was pretty much exclusively using one playlist.  I created a radio station off of the new playlist to find some new stuff to add to it, and now...

Joe

Community Legend

1203 Views

3 replies

0 likes

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Can't delete app data/reach offline songs in my SD card (Android 6)

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size). They are stored in my SD card. I tried deleting ...

Regular

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size...

liootas

Regular

3461 Views

8 replies

0 likes

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Disable shuffle when playing albums via Android Auto

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit. When I play an album, I like to listen to the songs in the order in which they appear on the album, but Andr...

Newbie

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit.  When I play an album, I like to listen to the songs...

1131 Views

0 replies

10 likes

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Trouble with Juli 3 Update

Hi, yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and android asks to kill the non responding app. Something is wrong ...

Regular

Hi,   yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and andr...

Shiro

Regular

402 Views

2 replies

0 likes

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Downloaded songs keep getting removed

Hi guys,I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happened at least 5 times to me now.Thanks in advance,Glynn

Newbie

Hi guys, I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happ...

295 Views

0 replies

0 likes

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Solved!! Crashing right after playing any song or even just opening radio tab

Hey, since yesterday i can not use the app anymore.It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home screen. Opening it again displays a dark screen for a second...

Casual Listener

Hey, since yesterday i can not use the app anymore. It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home scree...

Teslatradeup

Regular

3172 Views

3 replies

0 likes

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Local Files and Android

Hi,Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I copied them onto my phone storage (android). I was abl...

Newbie

Hi, Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I...

Joe

Community Legend

683 Views

1 replies

0 likes

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Horrible update

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Newbie

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Joe

Community Legend

506 Views

2 replies

0 likes

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Unknown User

Hello, I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to. Today when listening to one of my playlists the songs started changin...

Newbie

Hello,    I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to.&nbs...

Joe

Community Legend

326 Views

1 replies

0 likes

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[Android] Equalizador Áudio FX

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que faço emparelhamento.

Newbie

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que fa...

826 Views

0 replies

1 likes

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Weird behaviour, unknown sources from spotify connect plays songs on my account

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen to (currently its Chris Brown or Gloria Prince) and...

Newbie

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen ...

322 Views

0 replies

0 likes

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