Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14936 Views
  • 55 replies
  • 18 likes
  • 14936 Views
  • 55 replies
  • 18 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864727 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864727 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23399 Views
  • 3 replies
  • 0 likes
  • 23399 Views
  • 3 replies
  • 0 likes

Spotify plays audio from saved video files when using tasker

I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...

  • Newbie
  • I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list.   Below is ...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Offline playlist get unsynched (undownloaded)

So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't be listened to offline and unsynces(undownloads, w...

  • Newbie
  • So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't...
  • tvshirley44
  • Casual Listener
  • 2409 Views
  • 2 replies
  • 2 likes
  • 2409 Views
  • 2 replies
  • 2 likes

Solved!! Wont play my downloaded songs

It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone

  • Newbie
  • It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
  • AndyUrie
  • Casual Listener
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Missing downloaded songs after software update

I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same problem twice, first on desktop, second on my andro...

  • Newbie
  • I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same ...
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes

Language setting on Spotify differs from Android

My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?

  • Newbie
  • My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
  • Joe
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Samsung Galaxy A5 spotify starts playing automatically

For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.

  • Newbie
  • For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Spotify on Samsung S8 not updating track on lock screen

HeyI have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc.2) Then if I go into the phone to change a track in the Spotify app, it disconnects...

  • Newbie
  • Hey I have two new issues on the Samsun S8   1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc. 2) Then if I go int...
  • richf90
  • Newbie
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Play all playlist from a folder

Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in what version did you remove it so I can downgrade to ...

  • Music Fan
  • Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in wh...
  • Hugol0l
  • Music Fan
  • 346 Views
  • 2 replies
  • 1 likes
  • 346 Views
  • 2 replies
  • 1 likes

Solved!! Spotify does not rocognize my sd card

Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.

  • Newbie
  • Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
  • MattSuda
  • Spotify Star
  • 5745 Views
  • 1 replies
  • 0 likes
  • 5745 Views
  • 1 replies
  • 0 likes

My spotify won't play songs

It keeps saying I need premium in order to shuffle play. **bleep**?

  • Newbie
  • It keeps saying I need premium in order to shuffle play. **bleep**?
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Artist Page Shuffle omits old albums, plays Popular 10 too often

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....

  • Regular
  • I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it?   I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Stop Playing music of last album of Drake(?)

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spotify frozen. Im premium, in my computer the same with...

  • Newbie
  • Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spoti...
  • 192 Views
  • 0 replies
  • 1 likes
  • 192 Views
  • 0 replies
  • 1 likes

Not working

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

  • Newbie
  • When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Shuffle Trouble

Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down the list bit maybe one out of three times. Anything I ca...

  • Newbie
  • Not sure if this is due to the size of my playlist (Current 2,773)  It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Superuser Contribution Deleted songs

Spotify deleted 400 of my 500 songs in 'songs'How can I get back my songs without search for everyone new?Please help. Thx.

  • Newbie
  • Spotify deleted 400 of my 500 songs in 'songs' How can I get back my songs without search for everyone new? Please help.   Thx.
  • Sophia
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Picture on Profile

I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wallpaper.

  • Casual Listener
  • I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wall...
  • CryticalAce
  • Community Legend
  • 284 Views
  • 3 replies
  • 0 likes
  • 284 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android 7.1.1 Recommended Song list refreshes when I add song

Hello guysI have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think that I just discovered a bug. Can anyone help me?

  • Casual Listener
  • Hello guys I have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think th...
  • Sophia
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Musicas com Estalos

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca.Aconteceu isso depois que atualizou para última versão.Alguem com solução??

  • Regular
  • Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca. Aconteceu isso depois que atualizou para última versão. Alguem com solução??
  • 335 Views
  • 0 replies
  • 1 likes
  • 335 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlists/albums don't play the songs on the playlist/album selected.

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre completely. I have uninstalled and reinstalled the app, re...

  • Newbie
  • When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre complet...
  • Sophia
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updated App now.not connect at all

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

  • Casual Listener
  • I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!
  • Graybar80
  • Casual Listener
  • 225 Views
  • 4 replies
  • 0 likes
  • 225 Views
  • 4 replies
  • 0 likes