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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111116 Views

26 replies

3 likes

  • 111116 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223608 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223608 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580752 Views

79 replies

3 likes

  • 580752 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478191 Views

577 replies

40 likes

Account
Free
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  • 577 replies
  • 40 likes

Spotify App akzeptiert mein Premium Nicht

Die spotify App akzeptiert mein Premium Account nicht.Obwohl ich mir gestern wieder einen weiteren Monat spotify gegönnt habe, kann ich nicht meine Musik hören wie ich will. Laut Email habe ich eine Bestätigung für das bezahlte Abo, kann aber die Lie...

Newbie

Die spotify App akzeptiert mein Premium Account nicht. Obwohl ich mir gestern wieder einen weiteren Monat spotify gegönnt habe, kann ich nicht meine Musik hören wie ich will. Laut Email habe ich ein...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Premium spotify not reflecting

Hello! I upgraded to spotify premium but my account still shows free. I had tried to log-out,delete and reinstall the app several times but to no avail. Kindly help me on this. Thanks!

Casual Listener

Hello! I upgraded to spotify premium but my account still shows free. I had tried to log-out,delete and reinstall the app several times but to no avail. Kindly help me on this. Thanks!

nsarahman

Newbie

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

J rock

Porque no puedo escuchar openings de anime y pop japones en spotify? Busco las canciones y me aparecen pero no reproducen T_T

Newbie

Porque no puedo escuchar openings de anime y pop japones en spotify? Busco las canciones y me aparecen pero no reproducen T_T

Tuputamadrecule

Newbie

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Music won't un-download

So I've hit the download limit of 3,333 songs on my phone, and I've begun to remove some songs from my downloaded music to allow for more, however I've hit a problem with doing this. When I put the slider to the left on an album, changing an album fr...

Casual Listener

So I've hit the download limit of 3,333 songs on my phone, and I've begun to remove some songs from my downloaded music to allow for more, however I've hit a problem with doing this.   When I ...

kiana_rod

Newbie

1182 Views

1 replies

0 likes

  • 1182 Views
  • 1 replies
  • 0 likes

Spotify missing buttons

My spotify is missing buttons on the bottom bar. On the bottom bar it only shows your mixes, home, and search. My wifes spotify shows Home, Browse, Search, Radio, and your library. How can I fix this? I have deleted app and reinstalled folling the in...

Casual Listener

My spotify is missing buttons on the bottom bar.  On the bottom bar it only shows your mixes, home, and search.  My wifes spotify shows Home, Browse, Search, Radio, and your library.  ...

Hasparat

Newbie

3586 Views

6 replies

0 likes

  • 3586 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Player stopping after 4 seconds of music!

I update to "8.4.9.271 armV7" and the player now stops after reaching 4 seconds of any music! Play and pause won't work, so I have to open the app, drag to the begining of the music and then it will work, until the next music come...

Casual Listener

I update to  "8.4.9.271 armV7" and the player now stops after reaching 4 seconds of any music! Play and pause won't work, so I have to open the app, drag to the begining of the music and then it...

Maria_B

Moderator

3027 Views

1 replies

0 likes

  • 3027 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se actualiza mi Spotify en Android

Buenas tardes, Me han formateado el movil, y cuando he metido el Spotify me he encontrado que no tengo ni una Playlist que yo tenia. los gracioso es que si lo busco en el buscador, me aparece y me deja añadirlo como "Seguir". Desde el ordenador si lo...

Newbie

Buenas tardes,   Me han formateado el movil, y cuando he metido el Spotify me he encontrado que no tengo ni una Playlist que yo tenia. los gracioso es que si lo busco en el buscador, me aparec...

Maria_B

Moderator

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe

Why can't I subscribe to Spotify Premium even though I have enough balance in my prepaid account? It just says I have inssuficient funds on my account

Newbie

Why can't I subscribe to Spotify Premium even though I have enough balance in my prepaid account? It just says I have inssuficient funds on my account

Maria_B

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! SD card unexpectedly removed

Ok, I have tried time and time again to figure this out and I honestly have gone absolutely crazy. Furthermore, I am going on a roadtrip in a few days and it is imperative that I have my offline music with me. I have an HTC One M8 (Verizon). It has 3...

Casual Listener

Ok, I have tried time and time again to figure this out and I honestly have gone absolutely crazy. Furthermore, I am going on a roadtrip in a few days and it is imperative that I have my offline musi...

Vader2004

Casual Listener

2534 Views

4 replies

0 likes

  • 2534 Views
  • 4 replies
  • 0 likes

Superuser Contribution The music sometimes lag or delay for a few seconds on my phone

While I'm connected to a wifi and listening to music on my phone, the music is always discontinuous, delay for seconds and play for seconds. I really think this is the problem of the speed of the wifi but there isn't any problem when I play on my com...

Newbie

While I'm connected to a wifi and listening to music on my phone, the music is always discontinuous, delay for seconds and play for seconds. I really think this is the problem of the speed of th...

Maria_B

Moderator

5414 Views

1 replies

1 likes

  • 5414 Views
  • 1 replies
  • 1 likes

Superuser Contribution No SD Card Data

I checked today and all the songs I had downloaded are not stored anymore. I look in settings and see that the option to change storage location is not even greyed out, it's completely gone. I check the SD card, and it says 8.0 GB used, when I try to...

Newbie

I checked today and all the songs I had downloaded are not stored anymore. I look in settings and see that the option to change storage location is not even greyed out, it's completely gone. I check ...

Maria_B

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost offline files again... Recovery functionality needed!

Hi, read same problem many time but the topic are marked as solved. I use offline files a lot and got a huge amount of playlist. I store my files on the external memory because of the amount of data. Every now and then the mobil crashed directly in s...

Newbie

Hi,   read same problem many time but the topic are marked as solved.   I use offline files a lot and got a huge amount of playlist. I store my files on the external memory because of t...

Maria_B

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Chromecast found just rarely after devices update

Since the last update my Chromecast is found just rarely.I've to restart Spotify and Chromecast to get it working again. Even if they were connected.All other apps with the API from Google find it instantly

Casual Listener

Since the last update my Chromecast is found just rarely. I've to restart Spotify and Chromecast to get it working again. Even if they were connected. All other apps with the API from Google find i...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify deleting my offline musics..

Hello. I m using Spotify premium like 2 years. But some times its deleting my downloaded music. For last time im camping like 8 days but first day at my vacation it did it again. And ofc i cant download 800 music without wi-fi or mobile data. I can s...

Casual Listener

Hello. I m using Spotify premium like 2 years. But some times its deleting my downloaded music. For last time im camping like 8 days but first day at my vacation it did it again. And ofc i cant downl...

Maria_B

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Solved!! How do I find T.I.'s been album Poison?

How do I find T.I.'s been album Poison? I can't seem to find it...

Casual Listener

How do I find T.I.'s been album Poison? I can't seem to find it...

Jay_Bee

Newbie

5288 Views

2 replies

1 likes

album
Help
how to
T.I.
  • 5288 Views
  • 2 replies
  • 1 likes

spotify causes galaxy s7 to crash randomly

hi everyone, I have been using spotify for the last few years and never ran into major problems but now I have found that my samsung galaxy s7 crashes randomly.My phone's screen will just go black, vibrate and then it shows the galaxy s7 logo and it ...

Newbie

hi everyone,  I have been using spotify for the last few years and never ran into major problems but now I have found that my samsung galaxy s7 crashes randomly. My phone's screen will just go...

Guillotine20

Newbie

913 Views

1 replies

3 likes

  • 913 Views
  • 1 replies
  • 3 likes

Music Stops After Each Track

I have to push play after each song. This has never happened to me before. How do I fix it?

Newbie

I have to push play after each song. This has never happened to me before. How do I fix it?

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Help...lost all playlist...

Not sure what I did, but here goes...my wife noticed her playlists weren't showing up when she logged onto other devices. Her tablet could only be accessed from her tablet. When she would log in onto another device there were 2 playlists made by spot...

Casual Listener

Not sure what I did, but here goes...my wife noticed her playlists weren't showing up when she logged onto other devices.  Her tablet could only be accessed from her tablet.  When she would...

jramse99

Casual Listener

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Cannot find song

I'm compiling a rock covers playlist, but some songs I have as mp3 I cannot find on Spotify. Foo Fighters band on the run (which a google search says is there), evanesense heartshaped box & audioslave seven nation army. Any ideas where I can get thes...

Casual Listener

I'm compiling a rock covers playlist, but some songs I have as mp3 I cannot find on Spotify. Foo Fighters band on the run (which a google search says is there), evanesense heartshaped box & audio...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Sonido molesto al reproducir en el auto.

Cuando reproduzco Spotify en mi auto (Renault Captur) comienza a emitir un sonido extraño, como de corto circuito o inducción, ocurre que conecto otros dispositivos y no hay problema, también reprouzco la música que está guardada en mi teléfono y no ...

Newbie

Cuando reproduzco Spotify en mi auto (Renault Captur) comienza a emitir un sonido extraño, como de corto circuito o inducción, ocurre que conecto otros dispositivos y no hay problema, también reprouz...

Exlink

Newbie

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes