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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 21550 Views
  • 57 replies
  • 22 likes
  • 21550 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 867800 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 867800 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24206 Views
  • 4 replies
  • 0 likes
  • 24206 Views
  • 4 replies
  • 0 likes

I can´t play my Daily Mix.

Hi, When I press on a song, the app doesn't do anything. I can play my playlist without a problem.

  • Casual Listener
  • Hi,   When I press on a song, the app doesn't do anything. I can play my playlist without a problem. 
  • 549 Views
  • 0 replies
  • 2 likes
  • 549 Views
  • 0 replies
  • 2 likes

No Equalizer on Android!

Hi, Following problem and although I have a new Huawei Y330 displayed with Android 4.2.2, but in the settings is to me no equalizer. How So? And what I can possibly do so I have one? Thanks for Help

  • Visitor
  • Hi,    Following problem and although I have a new Huawei Y330 displayed with Android 4.2.2, but in the settings is to me no equalizer. How So? And what I can possibly do so I have one? ...
  • jmorris5181
  • Newbie
  • 10252 Views
  • 2 replies
  • 2 likes
  • 10252 Views
  • 2 replies
  • 2 likes

Premium isn´t applying in my device (android)

Recently a purchased a gift card and renovated my premium account. I did this in my computer, and it worked perfectly. But in my phone (android) it´s still a normal basic account. I tried logging out, and closing the app but it still doesn´t work. HE...

  • Newbie
  • Recently a purchased a gift card and renovated my premium account. I did this in my computer, and it worked perfectly. But in my phone (android) it´s still a normal basic account. I tried logging out...
  • Robert_W
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Playlist Offline

I have the premium version. I'm down my playlist, but when I'm offline it appears as unavailable. What to do?

  • Newbie
  • I have the premium version. I'm down my playlist, but when I'm offline it appears as unavailable. What to do?
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

When suggest. to view ad for 30min free music, it doesn't start the ad and just hangs itself up.

The ad in the title spells "Learn more". Other ads work fine.I'm on android Galaxy S8. Problem is network independent (GSM, WIFI work and home)It's not enough to kill the app. I need to force the stoppage of the spotify app in the app window)

  • Newbie
  • The ad in the title spells "Learn more". Other ads work fine. I'm on android Galaxy S8.  Problem is network independent (GSM, WIFI work and home) It's not enough to kill the app. I need to fo...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Turned off phone, now all songs need to be downloaded again?

Is there any way around this? All the files are still safely stored on my SD card, why is there no option to check for files similar to what steam has? There's a reason why I use offline mode.

  • Casual Listener
  • Is there any way around this? All the files are still safely stored on my SD card, why is there no option to check for files similar to what steam has? There's a reason why I use offline mode.
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Songs cut out during playback

Hi All, I was wondering if someone could help me please? When I'm playing my music, it cuts out during the songs, kind of like when you'd play a cd in a stereo and walk too heavy on the floor. This happens anywhere between 2 and 12 times in a song. I...

  • Casual Listener
  • Hi All,    I was wondering if someone could help me please?  When I'm playing my music, it cuts out during the songs, kind of like when you'd play a cd in a stereo and walk too heavy ...
  • Joe
  • Community Legend
  • 1040 Views
  • 3 replies
  • 0 likes
  • 1040 Views
  • 3 replies
  • 0 likes

Android Auto - Navigating to Albums takes you to what is currently playing

I have just installed a Kenwood DMX 7017 DABs head unit with Android Auto in my car. When navigating Spotify, I go to Your library and the click on Albums, but it just takes you to the what is playing screen and not to albums. It's fine to go to Play...

  • Newbie
  • I have just installed a Kenwood DMX 7017 DABs head unit with Android Auto in my car. When navigating Spotify, I go to Your library and the click on Albums, but it just takes you to the what is playin...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Spotify won't play offline.

I have the premium Android version and whenever I go offline it keeps trying to play undownloaded songs, so it it playing nothing.I have logged out and back in and wiped, uninstalled and reinstalled the app and it makes no difference.It is pointless ...

  • Casual Listener
  • I have the premium Android version and whenever I go offline it keeps trying to play undownloaded songs, so it it playing nothing. I have logged out and back in and wiped, uninstalled and reinstalle...
  • Spotifyannoyed
  • Casual Listener
  • 314 Views
  • 4 replies
  • 0 likes
  • 314 Views
  • 4 replies
  • 0 likes

premium doesn't work on new phone

Hi, I just got a new phone (Huawei P8 Lite 2017) and my premium account won't work on it. I can log in to my account but it tells me that I'm not a premium user even though I am. I tried to log out and log in again but it still tells me I'm not a pre...

  • Newbie
  • Hi,   I just got a new phone (Huawei P8 Lite 2017) and my premium account won't work on it. I can log in to my account but it tells me that I'm not a premium user even though I am.  I tr...
  • jnorris170
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Welcome mix

How do I remove an artist from my welcome mix?

  • Newbie
  • How do I remove an artist from my welcome mix?
  • 1564 Views
  • 0 replies
  • 0 likes
  • 1564 Views
  • 0 replies
  • 0 likes

Downloaded music tab is missing on Android

Hi there, On my girlfriend's iphone under artists there is a tab with 'downloaded files' (pl: pobrane pliki) in her library. It's cool and necessary feature that is missing on my android's device. Any way to force it to show up? It would make trips w...

  • Regular
  • Hi there,  On my girlfriend's iphone under artists there is a tab with 'downloaded files' (pl: pobrane pliki) in her library. It's cool and necessary feature that is missing on my android's dev...
  • CryticalAce
  • Community Legend
  • 572 Views
  • 6 replies
  • 0 likes
  • 572 Views
  • 6 replies
  • 0 likes

Spotify app becomes unresponsive when switching to other apps

The app works great, until I start doing other things on my phone. If I start using another app, and then return to the Spotify app, it becomes unresponsive (can't pause music, change music, etc), but the music continues to play. I've tried doing a c...

  • Newbie
  • The app works great, until I start doing other things on my phone. If I start using another app, and then return to the Spotify app, it becomes unresponsive (can't pause music, change music, etc...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S8 - Keeps Asking "You Are Listening on..."

On my Samsung Galaxy S8+ it keeps asking me when I open the app "You are listening on" Galaxy S8+ and then gives a green "Continue" button or writing below "LISTEN ON THIS PHONE". I've signed out of all instances of Spotify using the web login and I'...

  • Visitor
  • On my Samsung Galaxy S8+ it keeps asking me when I open the app "You are listening on" Galaxy S8+ and then gives a green "Continue" button or writing below "LISTEN ON THIS PHONE".  I've signed o...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Reproduce en mi auto sin permiso

Tengo un iphone y cada vez que se conecta al Bluetooth del auto, arranca la aplicacion de spotify aunque este cerrada. Que debo hacer?

  • Newbie
  • Tengo un iphone y cada vez que se conecta al Bluetooth del auto, arranca la aplicacion de spotify aunque este cerrada. Que debo hacer?
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Not all music visible

Hi,For example the mobile app doesn't show Ben Howard - Every Kingdom, but I can play it if i look for it...Maybe I'm missing out on a lot of music because of this, what's the reason?ThanksJan

  • Casual Listener
  • Hi, For example the mobile app doesn't show Ben Howard - Every Kingdom, but I can play it if i look for it... Maybe I'm missing out on a lot of music because of this, what's the reason? Than...
  • itu_
  • Community Legend
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

Spotify Stops Playing Randomly Android

Spotify Premium stops playing randomly in the middle of songs. I have tried clean installing the app multiple times, but nothing works. Very frustrating.

  • Casual Listener
  • Spotify Premium stops playing randomly in the middle of songs.  I have tried clean installing the app multiple times, but nothing works.  Very frustrating.
  • starcat70
  • Casual Listener
  • 445 Views
  • 2 replies
  • 1 likes
  • 445 Views
  • 2 replies
  • 1 likes

Downloaded songs always delete from SD card

Hello, I am new to this forum. So I have a lot of music that I have been saving on my Galaxy S5 (android version 6.0.1) for a while now, but it got to the point where I don't have enough space to download any more. Easy solution; I bought a 128gb SD ...

  • Newbie
  • Hello, I am new to this forum.   So I have a lot of music that I have been saving on my Galaxy S5 (android version 6.0.1) for a while now, but it got to the point where I don't have enough spa...
  • 2070 Views
  • 0 replies
  • 0 likes
  • 2070 Views
  • 0 replies
  • 0 likes

cant reach to downloaded songs on the external storage card

Hello, I am using samsung s4. A few days ago I chosed the external disk as the new song downloading place. Because the phone has no more space. But now I can not listen to songs when I'm offline. The phone or spotify programme does not recognized son...

  • Casual Listener
  • Hello, I am using samsung s4. A few days ago I chosed the external disk as the new song downloading place. Because the phone has no more space. But now I can not listen to songs when I'm offline...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Solved!! Music player doesn't show up on lockscreen ( Huawei P9 )

Since an update on the Huawei P9, the music player from Spotify doesn't show up anymore. Does anyone else has this too?

  • Casual Listener
  • Since an update on the Huawei P9, the music player from Spotify doesn't show up anymore. Does anyone else has this too?
  • Spotiefie
  • Casual Listener
  • 12801 Views
  • 3 replies
  • 0 likes
  • 12801 Views
  • 3 replies
  • 0 likes