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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Re-Downloading

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing a re-download of all the albums every time I fire ...

Newbie

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing...

PaulMac

Roadie

369 Views

1 replies

0 likes

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Snapchat recently added the ability to include links in snaps. They do not work with Spotify.

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them. Snapchat's new hotlinking system would help with ...

Regular

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them...

nicolaiful

Regular

25030 Views

2 replies

0 likes

compatibility
hotlinking
Issues
Playlists
Snapchat
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lost tracks from playlist

Hi I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened? Thanks

Newbie

Hi   I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened?   Thanks

323 Views

0 replies

0 likes

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Dowloaded Songs don't stay downloaded

Hi Everybody, i have got the following problem on my HTC Desire Device (Android). When I mark a playlist as offline available, the tracks will be downloaded during I am connected via WiFi. But since 1 or 2 weeks, after opening the app, all downloaded...

Casual Listener

Hi Everybody,    i have got the following problem on my HTC Desire Device (Android).    When I mark a playlist as offline available, the tracks will be downloaded during I...

Dominguite

Casual Listener

1045 Views

6 replies

1 likes

  • 1045 Views
  • 6 replies
  • 1 likes

Downloaded songs keep disappearing

Hello,since a few weeks the app has been upsetting me quite a bit.Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometimes just a few albums but, for example, yesterday (note ...

Regular

Hello, since a few weeks the app has been upsetting me quite a bit. Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometim...

AxCYeR

Regular

1254 Views

4 replies

0 likes

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  • 4 replies
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Daily Mix doesn't update /refresh

Hi all, I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlist as this time last week. Is there something im missing? I'm...

Newbie

Hi all,   I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlis...

McZwick

Regular

2752 Views

2 replies

4 likes

  • 2752 Views
  • 2 replies
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All my playlists disapeared!

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, and I'll have to live off of my downloaded playlist...

Newbie

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, ...

276 Views

0 replies

0 likes

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Superuser Contribution My premium account stopped working

Hi,I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last payment was 25th June 2017?Now spotify says i have to buy a n...

Casual Listener

Hi, I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last paymen...

tChoop

Newbie

478 Views

3 replies

0 likes

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  • 3 replies
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Permanently changing track order

Hello,I'm a sports entertainer and do every day activities with my music.Therefore I have the premium account wich I really like.The only thing I find very annoying is the way we have to change the song order..I have my playlists for different kinds ...

Casual Listener

Hello, I'm a sports entertainer and do every day activities with my music. Therefore I have the premium account wich I really like. The only thing I find very annoying is the way we have to change...

shaf-4

Roadie

478 Views

3 replies

0 likes

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  • 3 replies
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Import music option is doing nothing?

I found the import music option in the spotify app a few days ago.I marked all my music files and clicked on import.The music is not showing up in the import music option anymore but i still can`t play my own music with the spotify app. So why is the...

Casual Listener

I found the import music option in the spotify app a few days ago. I marked all my music files and clicked on import. The music is not  showing up in the import music option anymore but i stil...

231 Views

0 replies

0 likes

  • 231 Views
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Someone elses Spotify on my mobile phone

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify on my phone or even use my Spotify account at all....

Newbie

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify...

238 Views

0 replies

0 likes

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Galaxy S4 - Downloaded songs no longer available offline

Similar issue to what many others have posted.18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and are no longer available.The songs are still there in...

Roadie

Similar issue to what many others have posted. 18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and...

257 Views

0 replies

0 likes

  • 257 Views
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No puedo ingresar en el cel a Spotify...

Hola.. En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce.. que puedo hacer?? cuando doy click en la opcion (olvide mi password) escribo el correo y me sale una ven...

Casual Listener

Hola..     En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce..  que puedo hacer?? cuando doy c...

324 Views

0 replies

0 likes

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OK Google doesn't play song

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it.Same thing happens with any song or artist.

Newbie

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it. Same thing happens with any song or...

Kinesico

Casual Listener

782 Views

1 replies

0 likes

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  • 1 replies
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I downloaded a playlist I created and of 80 songs only 5 (at most) are playable. How can I fix this?

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it contains at least 80 songs. How can I fix this problem?

Visitor

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it cont...

242 Views

0 replies

0 likes

  • 242 Views
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Can't open context menu because I'm "offline"

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual feature, I am obviously not offline since the song I am ...

Casual Listener

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual featu...

mnsc

Gig Goer

648 Views

2 replies

1 likes

bug
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  • 2 replies
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Spotify takes a long time to load on startup

Hi guys,Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them.It supposedly isn't connected to the internet, but I'm in my wifi network at home.After loading the podcast section again and again, turning off Spoti...

Casual Listener

Hi guys, Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them. It supposedly isn't connected to the internet, but I'm in my wifi network at home. After loa...

555 Views

0 replies

1 likes

  • 555 Views
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Autoswitch SD card => internal + redownloading playlists

Hi,I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still on there, Spotify doesn't recognise anything and redo...

Newbie

Hi, I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still ...

224 Views

0 replies

0 likes

  • 224 Views
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Superuser Contribution my playlist is fine on my pc but on my phone each song in the fplaylist is coming up as a playlist w

The playlists on my pc are fine but on my samsung phone each song is it's own playlist.How do I recify this?

Casual Listener

The playlists on my pc are fine but on my samsung phone each song is it's own playlist. How do I recify this?

kcabej

Casual Listener

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes