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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397246 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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Solved!! Tablet

No puedo transferir la musica de mi tablet en spotify a la micro sd no me da la opcion para hacerlo que puedo hacer? y yo para para ser premiumI can't transfer my music on my tablet in spotify because its not avaliable the option what can i do???? i ...

Casual Listener

No puedo transferir la musica de mi tablet en spotify a la micro sd no me da la opcion para hacerlo que puedo hacer? y yo para para ser premium I can't transfer my music on my tablet in spotify beca...

Joe

Community Legend

797 Views

5 replies

0 likes

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Changing playlist order on Fire tablet

Hey, I've always used Spotify on either my phone, iPad or Mac but have recently got a fire tablet but so far I can't see a way of editing the order of a playlist I've created. Is this feature missing or just hidden away somewhere?

Newbie

Hey,   I've always used Spotify on either my phone, iPad or Mac but have recently got a fire tablet but so far I can't see a way of editing the order of a playlist I've created. Is this featur...

Joe

Community Legend

376 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution SD CARD ISSUE

I can't save my songs to my sd card.There is no storage option in settings.

Casual Listener

I can't save my songs to my sd card.There is no storage option in settings.

JJ_76

Newbie

653 Views

3 replies

0 likes

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Unfollowed artists are still in my library.

I've unfollowed a few artists, yet they remain in my library. I've had this problem on all my devices. I've refollowed and unfollowed, made sure that there weren't any of their songs saved, and even cleared the cache multiple times.Any idea how to fi...

Visitor

I've unfollowed a few artists, yet they remain in my library. I've had this problem on all my devices. I've refollowed and unfollowed, made sure that there weren't any of their songs saved, and even ...

217 Views

0 replies

0 likes

  • 217 Views
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Offline songs refuse to play

I recently bought a new smart phone primarily for having a small device to download my playlists on. So I install the app and start downloading my playlists, which takes a while as i have around 3000 tracks. I finish downloading but find when use off...

Newbie

I recently bought a new smart phone primarily for having a small device to download my playlists on. So I install the app and start downloading my playlists, which takes a while as i have around 3000...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Re-Downloading

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing a re-download of all the albums every time I fire ...

Newbie

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing...

PaulMac

Roadie

395 Views

1 replies

0 likes

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Snapchat recently added the ability to include links in snaps. They do not work with Spotify.

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them. Snapchat's new hotlinking system would help with ...

Regular

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them...

nicolaiful

Regular

25080 Views

2 replies

0 likes

compatibility
hotlinking
Issues
Playlists
Snapchat
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lost tracks from playlist

Hi I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened? Thanks

Newbie

Hi   I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened?   Thanks

332 Views

0 replies

0 likes

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Dowloaded Songs don't stay downloaded

Hi Everybody, i have got the following problem on my HTC Desire Device (Android). When I mark a playlist as offline available, the tracks will be downloaded during I am connected via WiFi. But since 1 or 2 weeks, after opening the app, all downloaded...

Casual Listener

Hi Everybody,    i have got the following problem on my HTC Desire Device (Android).    When I mark a playlist as offline available, the tracks will be downloaded during I...

Dominguite

Casual Listener

1074 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Downloaded songs keep disappearing

Hello,since a few weeks the app has been upsetting me quite a bit.Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometimes just a few albums but, for example, yesterday (note ...

Regular

Hello, since a few weeks the app has been upsetting me quite a bit. Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometim...

AxCYeR

Regular

1284 Views

4 replies

0 likes

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Daily Mix doesn't update /refresh

Hi all, I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlist as this time last week. Is there something im missing? I'm...

Newbie

Hi all,   I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlis...

McZwick

Regular

2789 Views

2 replies

4 likes

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All my playlists disapeared!

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, and I'll have to live off of my downloaded playlist...

Newbie

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, ...

290 Views

0 replies

0 likes

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Superuser Contribution My premium account stopped working

Hi,I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last payment was 25th June 2017?Now spotify says i have to buy a n...

Casual Listener

Hi, I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last paymen...

tChoop

Newbie

497 Views

3 replies

0 likes

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Permanently changing track order

Hello,I'm a sports entertainer and do every day activities with my music.Therefore I have the premium account wich I really like.The only thing I find very annoying is the way we have to change the song order..I have my playlists for different kinds ...

Casual Listener

Hello, I'm a sports entertainer and do every day activities with my music. Therefore I have the premium account wich I really like. The only thing I find very annoying is the way we have to change...

shaf-4

Roadie

515 Views

3 replies

0 likes

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  • 3 replies
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Import music option is doing nothing?

I found the import music option in the spotify app a few days ago.I marked all my music files and clicked on import.The music is not showing up in the import music option anymore but i still can`t play my own music with the spotify app. So why is the...

Casual Listener

I found the import music option in the spotify app a few days ago. I marked all my music files and clicked on import. The music is not  showing up in the import music option anymore but i stil...

241 Views

0 replies

0 likes

  • 241 Views
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Someone elses Spotify on my mobile phone

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify on my phone or even use my Spotify account at all....

Newbie

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify...

245 Views

0 replies

0 likes

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Galaxy S4 - Downloaded songs no longer available offline

Similar issue to what many others have posted.18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and are no longer available.The songs are still there in...

Roadie

Similar issue to what many others have posted. 18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and...

263 Views

0 replies

0 likes

  • 263 Views
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No puedo ingresar en el cel a Spotify...

Hola.. En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce.. que puedo hacer?? cuando doy click en la opcion (olvide mi password) escribo el correo y me sale una ven...

Casual Listener

Hola..     En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce..  que puedo hacer?? cuando doy c...

331 Views

0 replies

0 likes

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OK Google doesn't play song

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it.Same thing happens with any song or artist.

Newbie

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it. Same thing happens with any song or...

Kinesico

Casual Listener

791 Views

1 replies

0 likes

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