Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107319 Views

26 replies

3 likes

  • 107319 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217203 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217203 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571238 Views

79 replies

3 likes

  • 571238 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470684 Views

577 replies

40 likes

Account
Free
  • 470684 Views
  • 577 replies
  • 40 likes

I want to REARRANGE TRACKS INSIDE PLAYLIST on Android

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I do the radio, the albums, recommeded stations and p...

Newbie

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I ...

Mikimoto

Gig Goer

1303 Views

3 replies

2 likes

  • 1303 Views
  • 3 replies
  • 2 likes

Can't browse podcast categories

When i try to browse podcasts i can see nothing but the "all podcasts" sectioni have tried scrolling down to see if there is another section under the "all podcasts", but i scrolled for like 3 minutes and the list keeps going on:(ps: there are no but...

Newbie

When i try to browse podcasts i can see nothing but the "all podcasts" section i have tried scrolling down to see if there is another section under the "all podcasts", but i scrolled for like 3 minu...

607 Views

0 replies

0 likes

  • 607 Views
  • 0 replies
  • 0 likes

Se cierra

Hola amigos ojala ustedes me puedan ayudar, la cosa es que tengo spotify premium y funciona bien dentro de la aplicacion, pero apenas salgo de esta y comienzo a navegar por facebook incluso mensajes por whatsapp y de pronto la musica deja de reproduc...

Newbie

Hola amigos ojala ustedes me puedan ayudar, la cosa es que tengo spotify premium y funciona bien dentro de la aplicacion, pero apenas salgo de esta y comienzo a navegar por facebook incluso mens...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

No me reproduce canciones offline

Aún cuando descargo las canciones y guardo los artistas al momento de reproducir sin conexión simplemente no reproduce nada y las carátulas de los discos tampoco aparecen como si no tuviese la canción.¿Alguien sabe a que se debe? Estoy bastante moles...

Newbie

Aún cuando descargo las canciones y guardo los artistas al momento de reproducir sin conexión simplemente no reproduce nada y las carátulas de los discos tampoco aparecen como si no tuviese la canció...

766 Views

0 replies

6 likes

  • 766 Views
  • 0 replies
  • 6 likes

Ringtones and Notification Stopped Working After Installing Spotify

I installed Spotify on my Microsoft Surface Pro 3 and my Nexus 5 phone and lost all sounds on my Nexus 5. MY phone calls, text messages, and calendar notification do not work at all. I have checked all my setting over and over with no luck; I only ge...

Newbie

I installed Spotify on my Microsoft Surface Pro 3 and my Nexus 5 phone and lost all sounds on my Nexus 5.  MY phone calls, text messages, and calendar notification do not work at all.  I ha...

Joe

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Spotify won't download songs, help!

Hi, so spotify won't download songs to my phone anymore. It says on top of my playlists: Go to settings to download using cellular. I dont understand becuase i'm connected to internet via a stable WiFi connection, I'm not in offline mode and download...

Newbie

Hi, so spotify won't download songs to my phone anymore. It says on top of my playlists: Go to settings to download using cellular.  I dont understand becuase i'm connected to internet via a st...

Joe

Community Legend

25172 Views

3 replies

2 likes

  • 25172 Views
  • 3 replies
  • 2 likes

Solved!! Amazon stick shows up double

Hello I have the issue that my Amazon stick and one of my friends ,that I used long time ago at his place, show up in the app. Since then I changed phones but his Amazon stick shows up in my castable possibilities (attachment first one is mine that I...

Regular

Hello I have the issue that my Amazon stick and one of my friends ,that I used long time ago at his place, show up in the app. Since then I changed phones but his Amazon stick shows up in my castable...

Joe

Community Legend

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes

Spotify keeps crashing randomly

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable latelyMy Asus Zenfone 2 Laser Z00ED, Android 5.0.2 LRX22G.WW software version. I tried reinstalling, re...

Casual Listener

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable lately My Asus Zenfone 2 Laser Z00ED, Android 5.0.2...

javierf55

Casual Listener

1451 Views

3 replies

0 likes

  • 1451 Views
  • 3 replies
  • 0 likes

What happened to the app

Yesterday there were 3 tabs on the bottom, but now there are 5 and I can't look at the daily mix playlists and my followed artists. Why is this?

Casual Listener

Yesterday there were 3 tabs on the bottom, but now there are 5 and I can't look at the daily mix playlists and my followed artists. Why is this?

5jfsfw5ri0lo7mw

Casual Listener

1404 Views

6 replies

0 likes

  • 1404 Views
  • 6 replies
  • 0 likes

Solved!! "Unfortunately,Spotify Has Stopped"

Hi all. I have a Galaxy S4 and Spotify Premium has worked on it for ages. All of a sudden, it stopped working. When I tap on the app, the screen is black and for one quick second, the green Spotify logo is on the top left. Then it goes away and is re...

Newbie

Hi all.  I have a Galaxy S4 and Spotify Premium has worked on it for ages.  All of a sudden, it stopped working.  When I tap on the app, the screen is black and for one quick second, t...

gianharapan

Newbie

43930 Views

47 replies

7 likes

  • 43930 Views
  • 47 replies
  • 7 likes

Spotify Premium Downloads deleted

Hi,I recently got Spotify Premium and downloaded some songs, about 800. I use Spotify on 2 devices, my PC and my mobile. And now, the second time this happened, first time yesterday, all my songs I downloaded are still saved in my library, but they a...

Casual Listener

Hi, I recently got Spotify Premium and downloaded some songs, about 800. I use Spotify on 2 devices, my PC and my mobile. And now, the second time this happened, first time yesterday, all my songs I...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
  • 0 likes

Denon AVR-X3000 no longer connects with Spotify

I had my Denon AVR-X3000 for over 2 years now and it's flawlessly connected through the amp with Spotify. I upgraded the Denon firmware about a month ago. Over the course of the past two weeks I've had to log in multiple times through the Denon app a...

Newbie

I had my Denon AVR-X3000 for over 2 years now and it's flawlessly connected through the amp with Spotify.   I upgraded the Denon firmware about a month ago. Over the course of the past two wee...

upsouthsurfer

Regular

1547 Views

3 replies

0 likes

  • 1547 Views
  • 3 replies
  • 0 likes

Data Usage - Mobile vs WI-FI

Hello, I have a question about Data usage, I noticed something at Data usage like Mobile Data on Background is 789 MB and on the WI-FI the background is 33.75 MBWhy Background takes so much on Mobile Data?I know that I use a little bit of mobile data...

Music Fan

Hello, I have a question about Data usage, I noticed something at Data usage like Mobile Data on Background is 789 MB and on the WI-FI the background is 33.75 MB Why Background takes so much on Mobi...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

S8 problem with notification when play music in top bar

Spotify users good morning, I have a problem when a play music, in top bar doesnt show the band/music in my S8. See the link of my test in two cell phone S4 working and S8 doesnt work.Its in in portuguese audio, but you can understand whats happens i...

Casual Listener

Spotify users good morning,   I have a problem when a play music, in top bar doesnt show the band/music in my S8.  See the link of my test in two cell phone S4 working and S8 doesnt work....

agentmyke

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Solved!! Can't unlink facebook account from Spotify.

I've followed the steps suggested:Logged in to spotify using facebook on PCGo to settingsGo to SocialThere is no option there to disconnect from facebook.It's a free spotify account that is linked to my Facebook, but I have a premium account that I w...

Newbie

I've followed the steps suggested: Logged in to spotify using facebook on PC Go to settings Go to Social There is no option there to disconnect from facebook. It's a free spotify account that ...

Joe

Community Legend

2030 Views

1 replies

0 likes

  • 2030 Views
  • 1 replies
  • 0 likes

Spotify App akzeptiert mein Premium Nicht

Die spotify App akzeptiert mein Premium Account nicht.Obwohl ich mir gestern wieder einen weiteren Monat spotify gegönnt habe, kann ich nicht meine Musik hören wie ich will. Laut Email habe ich eine Bestätigung für das bezahlte Abo, kann aber die Lie...

Newbie

Die spotify App akzeptiert mein Premium Account nicht. Obwohl ich mir gestern wieder einen weiteren Monat spotify gegönnt habe, kann ich nicht meine Musik hören wie ich will. Laut Email habe ich ein...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Premium spotify not reflecting

Hello! I upgraded to spotify premium but my account still shows free. I had tried to log-out,delete and reinstall the app several times but to no avail. Kindly help me on this. Thanks!

Casual Listener

Hello! I upgraded to spotify premium but my account still shows free. I had tried to log-out,delete and reinstall the app several times but to no avail. Kindly help me on this. Thanks!

nsarahman

Newbie

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

J rock

Porque no puedo escuchar openings de anime y pop japones en spotify? Busco las canciones y me aparecen pero no reproducen T_T

Newbie

Porque no puedo escuchar openings de anime y pop japones en spotify? Busco las canciones y me aparecen pero no reproducen T_T

Tuputamadrecule

Newbie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Music won't un-download

So I've hit the download limit of 3,333 songs on my phone, and I've begun to remove some songs from my downloaded music to allow for more, however I've hit a problem with doing this. When I put the slider to the left on an album, changing an album fr...

Casual Listener

So I've hit the download limit of 3,333 songs on my phone, and I've begun to remove some songs from my downloaded music to allow for more, however I've hit a problem with doing this.   When I ...

kiana_rod

Newbie

1178 Views

1 replies

0 likes

  • 1178 Views
  • 1 replies
  • 0 likes

Spotify missing buttons

My spotify is missing buttons on the bottom bar. On the bottom bar it only shows your mixes, home, and search. My wifes spotify shows Home, Browse, Search, Radio, and your library. How can I fix this? I have deleted app and reinstalled folling the in...

Casual Listener

My spotify is missing buttons on the bottom bar.  On the bottom bar it only shows your mixes, home, and search.  My wifes spotify shows Home, Browse, Search, Radio, and your library.  ...

Hasparat

Newbie

3559 Views

6 replies

0 likes

  • 3559 Views
  • 6 replies
  • 0 likes