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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239589 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239589 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600489 Views

79 replies

3 likes

  • 600489 Views
  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492918 Views

581 replies

42 likes

Account
Free
  • 492918 Views
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  • 42 likes

[All Platforms] Daily mixes no longer update, play artists I dislike, stick on one song etc

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists it's based off in a week. I currently have 6, I lis...

Casual Listener

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists ...

Emintomusic

Casual Listener

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Some premium features disappeared from phone

Hello, It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the app did not help. Features lost:1. Some setting dissapeared...

Casual Listener

Hello,  It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the a...

Alonbo

Casual Listener

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
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Music skipping and stopping

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and sometimes it will play for a little bit then stop again...

Casual Listener

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and some...

Dreamer13

Casual Listener

941 Views

4 replies

0 likes

  • 941 Views
  • 4 replies
  • 0 likes

DSEE HX HIRES and Spotify Works?

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat 7.1 with HIRES headphones. Thanks!

Visitor

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat...

user-removed

Not applicable

14130 Views

2 replies

1 likes

sony hires dsee hx spotify sound
  • 14130 Views
  • 2 replies
  • 1 likes

Error logging in

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I don't have a lot of internet on holiday. Just to ad...

Casual Listener

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I ...

327 Views

0 replies

0 likes

  • 327 Views
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3 Monate Premium

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Newbie

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Maxim

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Huawei P8 - Spotify crashes frequently when browsing webpages, taking phone calls + other activities

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

Casual Listener

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

dougal-cam95

Casual Listener

722 Views

2 replies

0 likes

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Superuser Contribution No skips

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour?Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a playlist and hitting "shuffle".Please help.

Newbie

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour? Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a pl...

Maria_B

Moderator

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Music wont play at all.

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

Newbie

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

273 Views

0 replies

0 likes

  • 273 Views
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My Spotify app on my samsung phone doesn't recognize my samsung smart tv

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no problems with recognizing my tv.Because i log in with ...

Newbie

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no pro...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Spotify Mirrorlink issue - Android

Hello,Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone.I have the same issue as mentioned on following posts:https://community.spotify.com/t5/Android/MirrorLink-RockScout-on...

Newbie

Hello, Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone. I have the same issue as mentioned on following posts: https...

Piepke82

Newbie

5647 Views

1 replies

5 likes

  • 5647 Views
  • 1 replies
  • 5 likes

No Equalizer on LG G3 (Premium Member)

Hi... Had a Samsung Galaxy S4 - EQUALIZER option showed and worked fine. Switched to LG G3 - EQUALIZER no longer present. I have seen earlier posts referring to the same issue and some mention of LG "blocking some functions". I just got done with LG ...

Music Fan

Hi...   Had a Samsung Galaxy S4 - EQUALIZER option showed and worked fine.     Switched to LG G3 - EQUALIZER no longer present.   I have seen earlier posts referring t...

tmdepue

Newbie

16753 Views

14 replies

1 likes

  • 16753 Views
  • 14 replies
  • 1 likes

Ich kann meine premium vorteile nicht richtig nutzen

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte.Ich kann aber nicht zum vorherigen track schalten und auch nicht mitten in den titel rei...

Newbie

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte. Ich kann aber nicht zum vorherigen ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Can't play downloaded songs

Hello guys.I'm having a strange problem with my Spotify.I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop).The download icon is green, and apparently everything is correct, but...

Casual Listener

Hello guys. I'm having a strange problem with my Spotify. I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop). The dow...

345 Views

0 replies

0 likes

  • 345 Views
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Can't login and Premium dont work

Yesterday I bought Spotify Premium again, I downloaded some songs and this worked fantastic. But after I go outside and turned on offline mode it starts to getting worst. After 1 song it stops playing and it says I don't have premium. So I tried to l...

Casual Listener

Yesterday I bought Spotify Premium again, I downloaded some songs and this worked fantastic. But after I go outside and turned on offline mode it starts to getting worst. After 1 song it stops playin...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
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Solved!! Complaint

I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way through, some songs dont play at all. Its says they...

Newbie

I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way ...

Nadia12314

Newbie

1054 Views

2 replies

0 likes

  • 1054 Views
  • 2 replies
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Offline data gone

Dear spotify.Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service.Not only you dont have any real solution for this you not even provide profesional costumer ca...

Casual Listener

Dear spotify. Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service. Not only you dont have any real solut...

rachmandania

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Spotify Android TV - Segundo Plano

Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ¿Me podrían orientar por favor? Gracias!

Newbie

Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ...

1132 Views

0 replies

3 likes

  • 1132 Views
  • 0 replies
  • 3 likes