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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 35987 Views
  • 64 replies
  • 25 likes
  • 35987 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 874116 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 874116 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25574 Views
  • 3 replies
  • 0 likes
  • 25574 Views
  • 3 replies
  • 0 likes

Android App - Cannot scroll to "Login" Button (╯°□°)╯︵ ┻━┻

Problem: Cannot scroll screen down past "Facebook or New" buttons to loginType: Android Spotify appDevice: Android 4.xDescription: Problem started after the most recent update, I was forced to re-login but the spash screen only allows to scroll left ...

  • Newbie
  • Problem: Cannot scroll screen down past "Facebook or New" buttons to login Type: Android Spotify app Device: Android 4.x Description: Problem started after the most recent update, I was forced to ...
  • osornios
  • Spotify Star
  • 740 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 740 Views
  • 1 replies
  • 0 likes

Playlist keeps "forgetting" songs but not really.

My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results.Then i turn online mode back on and search again and sure enough, there...

  • Newbie
  • My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results. Then i turn onli...
  • 327 Views
  • 0 replies
  • 1 likes
  • 327 Views
  • 0 replies
  • 1 likes

Disable shuffle for album play

I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and select the first song for me to be able to listen to ...

  • Newbie
  • I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and se...
  • 345 Views
  • 0 replies
  • 1 likes
  • 345 Views
  • 0 replies
  • 1 likes

Superuser Contribution 5 skips an hour?

I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?

  • Newbie
  • I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?
  • Maria_B
  • Moderator
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes

Mini Cooper steering Music control does not work !?

Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next song is via radio seek buttons on the center console....

  • Newbie
  • Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next so...
  • user-removed
  • Not applicable
  • 1576 Views
  • 1 replies
  • 14 likes
  • 1576 Views
  • 1 replies
  • 14 likes

Solved!! Ford Sync applink help

Hello all,I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app open but nothing is working.Thanks in advance for any hel...

  • Casual Listener
  • Hello all, I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app op...
  • DukesDad
  • Newbie
  • 93122 Views
  • 20 replies
  • 1 likes
  • sync ford focus applink
  • 93122 Views
  • 20 replies
  • 1 likes

Superuser Contribution Skipping

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

  • Casual Listener
  • Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10
  • Maria_B
  • Moderator
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see the buttons

I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.

  • Newbie
  • I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.
  • Maria_B
  • Moderator
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Un salto al ayer borrar playlist

Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.

  • Newbie
  • Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.
  • ChuchiB
  • Newbie
  • 1201 Views
  • 2 replies
  • 1 likes
  • un salto al ayer android delete borrar
  • 1201 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't keep login data

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

  • Casual Listener
  • I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.
  • linkbowser12
  • Regular
  • 12264 Views
  • 7 replies
  • 1 likes
  • 12264 Views
  • 7 replies
  • 1 likes

Superuser Contribution unable to log in

hi I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect". Any idea what to do? Thank you Radek

  • Casual Listener
  • hi   I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect".   Any idea what to d...
  • kotelnik
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it st

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop

  • Newbie
  • Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop
  • WolfPack4
  • Newbie
  • 732 Views
  • 1 replies
  • 0 likes
  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mala ejecutación de canciones.

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en eso, es muy molesto, ya que de no ser solucionado ...

  • Newbie
  • Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en...
  • Maria_B
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Solved!! iOS SDK integration

Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this. Thanks, Jesse

  • Casual Listener
  • Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this.   Thanks,  Jesse
  • JesseShortt
  • Casual Listener
  • 698 Views
  • 3 replies
  • 0 likes
  • integration
    iOS
    SDK
  • 698 Views
  • 3 replies
  • 0 likes

Long loading time in different networks and missing songs in offline mode

I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something. Lately, Spotify is taking forever to load, no matte...

  • Casual Listener
  • I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539 I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something...
  • Joe
  • Community Legend
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help Please

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont come out on developer options ??? How can i fix this

  • Casual Listener
  • Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont co...
  • aaronbalderas
  • Newbie
  • 429 Views
  • 4 replies
  • 0 likes
  • 429 Views
  • 4 replies
  • 0 likes

Spotify app playing only a handful of songs

Hi everyone,Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would be greatly appreciated.

  • Casual Listener
  • Hi everyone, Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would ...
  • Coman664
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Solved!! 4g tim problem

Nonostante sia connesso in 4g mi da sempre offline. Come faccio?Despite being connected to 4g I have always been offline. How can I do?

  • Casual Listener
  • Nonostante sia connesso in 4g mi da sempre offline. Come faccio? Despite being connected to 4g I have always been offline. How can I do?
  • Pinorizzo98
  • Casual Listener
  • 1548 Views
  • 4 replies
  • 3 likes
  • 1548 Views
  • 4 replies
  • 3 likes

Who added this song to the playlist?

Hey folks On desktop I can see who added a song to a playlist. How do I see this on Android please? We have a couple of hundred song playlist with 10 or so collaborators and it'd be nice to see who added what. Thanks

  • Regular
  • Hey folks   On desktop I can see who added a song to a playlist.   How do I see this on Android please?   We have a couple of hundred song playlist with 10 or so collaborators an...
  • whamer99
  • Regular
  • 979 Views
  • 4 replies
  • 0 likes
  • Playlists
  • 979 Views
  • 4 replies
  • 0 likes

Moving (and irritating) track info ticker

Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was instantly replaced? The movement in the corner of y...

  • Casual Listener
  • Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was ...
  • Lucas1234
  • Casual Listener
  • 551 Views
  • 4 replies
  • 1 likes
  • 551 Views
  • 4 replies
  • 1 likes