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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Downloading to play offline

Why is it that I have attempted to download all my songs 3 x now and then i go to play them in offline mode and they arent downloaded please ?Making me cranky and untrusting in continuing.....

Newbie

Why is it that I have attempted to download all my songs 3 x now and then i go to play them in offline mode and they arent downloaded please ? Making me cranky and untrusting in continuing.....

Joe

Community Legend

303 Views

1 replies

0 likes

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Superuser Contribution Galaxy S7 & S7 Edge not sending song information via Bluetooth to Car headunit

I have a galaxy s7 edge and in my car, spotify will not send any song information besides the time elapsed to my cars headunit. I had an LG G4 and it sent the info to my car via spotify, and any other music app on my S7 sends all the info to my head ...

Regular

I have a galaxy s7 edge and in my car, spotify will not send any song information besides the time elapsed to my cars headunit. I had an LG G4 and it sent the info to my car via spotify, and any othe...

Rdedera

Casual Listener

1916 Views

9 replies

0 likes

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I have a nexus 6p been using Spotify for a good several years as premium, download issues randomly.

So today on my way home, I started having a notification of 0 out of 13 downloaded with it saying waiting to download. Was downloading on lte. So got home, connected to WiFi and it still wasn't downloading. So I cleared data and cache files and start...

Newbie

So today on my way home, I started having a notification of 0 out of 13 downloaded with it saying waiting to download. Was downloading on lte. So got home, connected to WiFi and it still wasn't downl...

376 Views

0 replies

0 likes

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Solved!! Musicas com som estalando

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa de som, já que a mesma música toca perfeitamente p...

Casual Listener

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa...

Bittencourt

Spotify Star

15977 Views

33 replies

3 likes

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  • 3 likes

Deleat a downloaded song

I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the check thing on the name of the song, but I can list...

Newbie

I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the ...

Joe

Community Legend

593 Views

2 replies

0 likes

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Spotify Android App Queue: Where is it? How to view? Change since latest app update.

I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see the Play Queue anymore. I have a Samsung Galaxy S6...

Regular

I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see...

kgx

Newbie

68125 Views

13 replies

5 likes

Android
Android App Queue
New Version Change
queue
Spotify Android App Queue
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Different Songs

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the songs are here so it's not the biggest deal it jus...

Casual Listener

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the...

feelikeastrangr

Community Legend

1824 Views

3 replies

0 likes

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Solved!! Family share

My Spotify premium us on my iPad. I wanted it on my android phone so I invited myself using my Gmail account. It worked great for about a month. Now I'm getting emails saying it can't verify I live at the same address even though I put in the exact s...

Newbie

My Spotify premium us on my iPad. I wanted it on my android phone so I invited myself using my Gmail account.  It worked great for about a month. Now I'm getting emails saying it can't verify I ...

Robert_W

Community Legend

564 Views

2 replies

0 likes

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Old erased local files still showing up in playlists?

I have multiple playlists on Spotify that include local files not in the Spotify library. I downloaded these local files onto my phone in a playlist. I have now gone through my library and erased many songs on my computer and in the playlists but the...

Casual Listener

  I have multiple playlists on Spotify that include local files not in the Spotify library. I downloaded these local files onto my phone in a playlist. I have now gone through my library and er...

Joe

Community Legend

2160 Views

3 replies

0 likes

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Random songs have been removed from my library

Several hundred songs have disappeared from my saved music library. They appear to be removed randomly. As I was listening this morning at about 3am EST, I noticed that my music was not playing in the correct order anymore (as I was playing recently ...

Newbie

Several hundred songs have disappeared from my saved music library. They appear to be removed randomly. As I was listening this morning at about 3am EST, I noticed that my music was not playing in th...

EthanS1

Community Legend

664 Views

1 replies

0 likes

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Spotify doesnt work, keeps "loading"

Since last summer the Spotify app has NOT ONCE ran properly. Every time I start this app it just loads forever. I can, after 5 minutes, maybe start a downloaded playlist. But never anything else. I can't do any searches.The app is updated each and ev...

Newbie

Since last summer the Spotify app has NOT ONCE ran properly. Every time I start this app it just loads forever. I can, after 5 minutes, maybe start a downloaded playlist. But never anything else. I c...

308 Views

0 replies

0 likes

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Superuser Contribution Songs autoplayed and altern on its own

So I have an Android mobile. Been listening to many of my songs without any problems until yesterday.I was playing one song and then out of nowhere ANOTHER started playing! My mobile was locked and in my bag.I went to play the song I wanted again and...

Casual Listener

So I have an Android mobile. Been listening to many of my songs without any problems until yesterday. I was playing one song and then out of nowhere ANOTHER started playing! My mobile was locked and...

MaryS

Roadie

333 Views

1 replies

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Solved!!Superuser Contribution Spotify auto-opens on Samsung S8 (not playing music)

Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is inactive on my desk. I never listen to Spotify on d...

Casual Listener

Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is ...

Katerina

Spotify Legend

30127 Views

20 replies

3 likes

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Solved!! In thailand

Heya im in thailand åt the moment and my iphone died so i had to buy a new thai One.. My only problem now is that i cant download spotify on it.. So i cant use my premium accunt.. Dö anyone know how i can listen to Music without the app?

Casual Listener

Heya im in thailand åt the moment and my iphone died so i had to buy a new thai One.. My only problem now is that i cant download spotify on it.. So i cant use my premium accunt.. Dö anyone know how ...

MattSuda

Spotify Star

1506 Views

3 replies

0 likes

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All of my downloads have been deleted from my device

Hello Spotify. In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the device, but the song remained saved in the library. Today, my entire l...

Regular

Hello Spotify.    In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the devi...

251 Views

0 replies

0 likes

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Randomly deleting downloaded songs

I've got my SD Card set as storage for my songs and it's more than enough space left. Still my downloaded songs are getting randomly deleted. Do you guys have any suggestions what to do?

Newbie

I've got my SD Card set as storage for my songs and it's more than enough space left. Still my downloaded songs are getting randomly deleted. Do you guys have any suggestions what to do? 🙂

488 Views

0 replies

1 likes

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Solved!! Cannot get stereo audio in Android App

I have premium and everything downloaded in High quality but I get both audio tracks in both ears. A month or two back, the audio switched to stereo out of the blue and then back after a few days. I'm really not sure what's going on but would love a ...

Casual Listener

I have premium and everything downloaded in High quality but I get both audio tracks in both ears. A month or two back, the audio switched to stereo out of the blue and then back after a few days. I'...

cephalicmarble

Visitor

8467 Views

6 replies

0 likes

Audio Effects
audio problem
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Push notifications

Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do? Thanks.

Newbie

Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do...

MattSuda

Spotify Star

546 Views

1 replies

0 likes

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Saving Music to SD Card

So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?

Newbie

So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?

Joe

Community Legend

340 Views

1 replies

0 likes

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