Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375900 Views

541 replies

34 likes

Account
Free
  • 375900 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Playlists button missing on Android mobile device after making new account and logging in

Hey, my playlists button is missing on my Android mobile device after making new account and logging in. The button at the bottom right of the screen that lets me view all my playlists is what i'm talking about. Right now I only have my mixes, home a...

Visitor

Hey, my playlists button is missing on my Android mobile device after making new account and logging in.   The button at the bottom right of the screen that lets me view all my playlists is wh...

spoonman17

Newbie

1252 Views

8 replies

0 likes

  • 1252 Views
  • 8 replies
  • 0 likes

Spotify auto-deletes my playlists

So, i found a post about this and solutions didnt work, then i hit the reply buttom but nothing happens and thats why I'm creating a new postBasically, ive been premium for the last couple weeks and am sick of it.. In just such phew days, Spotify has...

Casual Listener

So, i found a post about this and solutions didnt work, then i hit the reply buttom but nothing happens and thats why I'm creating a new post Basically, ive been premium for the last couple weeks ...

Joe

Community Legend

410 Views

2 replies

0 likes

  • 410 Views
  • 2 replies
  • 0 likes

Can't change offline directory in my android multimidia system. "Ok" button don't show.

Hello Friends,i am a premium user and have a multimedia in my car (Eonon) that have android operating system. When I try to change the place where the offline music is stored, pops up a windows to confirm the location but the button "continue" or "OK...

Casual Listener

Hello Friends, i am a premium user and have a multimedia in my car (Eonon) that have android operating system. When I try to change the place where the offline music is stored, pops up a windows to ...

bhbsb

Casual Listener

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

cant download local files from computer to use on my Galaxy S8+

I have local files that i imprted from say itunes into spotify, and on my iphone it worked fine, was able to sync it almost 100% no problem, but i switched phones recently to a S8+, and now for the life of me i cannot download said local files to be ...

Casual Listener

I have local files that i imprted from say itunes into spotify, and on my iphone it worked fine, was able to sync it almost 100% no problem, but i switched phones recently to a S8+, and now for the l...

Joe

Community Legend

695 Views

5 replies

0 likes

  • 695 Views
  • 5 replies
  • 0 likes

Solved!! SD Card - Is "Internal Storage" or "Portable Storage" best for Spotify?

Hi, I am about to install a 128GB micro sd card in my Android 7.0 phone.It asks me do I want to install it as either "Portable Storage" or "Internal Storage". The manufacturer advised me to get a UHS-I card, which I did, so it should be fast enough t...

Casual Listener

Hi,   I am about to install a 128GB micro sd card in my Android 7.0 phone. It asks me do I want to install it as either "Portable Storage" or "Internal Storage".   The manufacturer adv...

Joe

Community Legend

8421 Views

1 replies

0 likes

  • 8421 Views
  • 1 replies
  • 0 likes

Troyble with 30 Day Free Premium Trial

I, uhh, so.. everytime I try and start my new 30 day free trial, I log intoy PayPal and hit the sucure login thing, that's all good.. but.. when It comes to the 'agree and continue' page, I hit 'Agree and Continue' then it just takes me back to choos...

Newbie

I, uhh, so.. everytime I try and start my new 30 day free trial, I log intoy PayPal and hit the sucure login thing, that's all good.. but.. when It comes to the 'agree and continue' page, I hit 'Agre...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

can't download playlist bc. "not enough storage"

wanted to Download my new playlist, but it wasnt possible. few days ago i downloaded some playlist from Spotify, so i deleted them. why cant i still not download my playlist? do i have to remove those songs from my device? where do i find them?(sorry...

Visitor

wanted to Download my new playlist, but it wasnt possible. few days ago i downloaded some playlist from Spotify, so i deleted them. why cant i still not download my playlist? do i have to remove thos...

Joe

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Albums' Donwloaded Icons Gone But 27GB Files Still There

So a few days ago i downloaded 27GB worth of albums from Spotify to my 128GB SDCard on my phone. Today, the downloaded indicator shows as no longer downloaded (the slide button to download) and the downloaded icon is no longer there and can no longer...

Casual Listener

So a few days ago i downloaded 27GB worth of albums from Spotify to my 128GB SDCard on my phone.   Today, the downloaded indicator shows as no longer downloaded (the slide button to download) ...

Joe

Community Legend

482 Views

5 replies

0 likes

  • 482 Views
  • 5 replies
  • 0 likes

Play from search fails to start playlist if phone screen is off

DescriptionThe play from search Android feature fails to start playing music in the Spotify Android app during the following scenario:Phone screen is off (or locked)Spotify is not the last app to be showing on the screen.Something performs android.me...

Newbie

Description The play from search Android feature fails to start playing music in the Spotify Android app during the following scenario: Phone screen is off (or locked) Spotify is not the last app...

Skyforger33

Newbie

1103 Views

1 replies

3 likes

  • 1103 Views
  • 1 replies
  • 3 likes

Can't download Songs since yesterday

Hi there! Since yesterday two Android phones (LG G4 with Android 6 + Motorola Z Play with Android 7) are a no go for download music. I try in two WiFi spots+4G. Download starts on first song and then die there. I tried different play lists and all I ...

Regular

Hi there! Since yesterday two Android phones (LG G4 with Android 6 + Motorola Z Play with Android 7) are a no go for download music. I try in two WiFi spots+4G. Download starts on first song and then...

Joe

Community Legend

421 Views

3 replies

0 likes

  • 421 Views
  • 3 replies
  • 0 likes

Solved!! Hiding Controls on lockscreen

Here are some solutions and topics for this case but, hope I tried everything, on my lock screen there are always no controls after alls trying and reading of possible solutions I think too the problem has to be connected with the Android Version (mi...

Newbie

Here are some solutions and topics for this case but, hope I tried everything, on my lock screen there are always no controls after alls trying and reading of possible solutions 😞 I think too the pr...

Joe

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Unable to start playlist sequentially from a given song

Spotify for Windows works just fine. I have no complaints about that whatsoever.But the Android app still has a bunch of odd behaviours for what should be simple things. I don't expect all the advanced settings or features for an app vs. the desktop ...

Casual Listener

Spotify for Windows works just fine. I have no complaints about that whatsoever. But the Android app still has a bunch of odd behaviours for what should be simple things. I don't expect all the adva...

Joe

Community Legend

338 Views

1 replies

0 likes

Android
  • 338 Views
  • 1 replies
  • 0 likes

Bored so I timed ads

After several hours, my longest ad break (without skipping songs) has been 15 minutes. Please change your guys enjoy the next 30 minutes to something a little more honest. People don't like buying services from liars. Me especially.

Newbie

After several hours, my longest ad break (without skipping songs) has been 15 minutes. Please change your guys enjoy the next 30 minutes to something a little more honest. People don't like buying se...

Ntensegirl

Casual Listener

460 Views

2 replies

1 likes

  • 460 Views
  • 2 replies
  • 1 likes

App se reinicia y no puedo utilizarla

Hola. Tengo un problema que me está volviendo loco: Desde hace varios meses cuando dejo de utilizar la app por un lapso de horas y quiero utilizarla de nuevo, al momento de abrirla se pone algo lenta y cuando comienzo a reproducir una canción a los 5...

Visitor

Hola. Tengo un problema que me está volviendo loco: Desde hace varios meses cuando dejo de utilizar la app por un lapso de horas y quiero utilizarla de nuevo, al momento de abrirla se pone algo lenta...

1213 Views

0 replies

0 likes

Android
  • 1213 Views
  • 0 replies
  • 0 likes

Add EQ for Android

I can't find the EQ in the Spotify Android version. Is there even integrated EQ in Spotify Android? I think not, but there must be. So could you please add the EQ to the Android version of Spotify?

Casual Listener

I can't find the EQ in the Spotify Android version. Is there even integrated EQ in Spotify Android? I think not, but there must be. So could you please add the EQ to the Android version of Spotify?

shaf-4

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

3 moth premium

I Buy the 3 month offer for 10€, but After 1 month i Dont have premium

Newbie

I Buy the 3 month offer for 10€, but After 1 month i Dont have premium

Jacob

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Cant log into my trail premium

Cant log in ive tried using facebook to log in that doesn't work then when I try and login with email it says that I'm using my Facebook credentials that still won't take them anybody please help thanks.

Newbie

Cant log in ive tried using facebook to log in that doesn't work then when I try and login with email it says that I'm using my Facebook credentials that still won't take them anybody please help tha...

Joe

Community Legend

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes