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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115328 Views

27 replies

4 likes

  • 115328 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231794 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231794 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591361 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485766 Views

580 replies

42 likes

Account
Free
  • 485766 Views
  • 580 replies
  • 42 likes

3 Monate Premium

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Newbie

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Maxim

Spotify Star

512 Views

1 replies

0 likes

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  • 1 replies
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Huawei P8 - Spotify crashes frequently when browsing webpages, taking phone calls + other activities

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

Casual Listener

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

dougal-cam95

Casual Listener

716 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution No skips

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour?Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a playlist and hitting "shuffle".Please help.

Newbie

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour? Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a pl...

Maria_B

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Music wont play at all.

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

Newbie

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

267 Views

0 replies

0 likes

  • 267 Views
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My Spotify app on my samsung phone doesn't recognize my samsung smart tv

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no problems with recognizing my tv.Because i log in with ...

Newbie

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no pro...

Joe

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Spotify Mirrorlink issue - Android

Hello,Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone.I have the same issue as mentioned on following posts:https://community.spotify.com/t5/Android/MirrorLink-RockScout-on...

Newbie

Hello, Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone. I have the same issue as mentioned on following posts: https...

Piepke82

Newbie

5633 Views

1 replies

5 likes

  • 5633 Views
  • 1 replies
  • 5 likes

No Equalizer on LG G3 (Premium Member)

Hi... Had a Samsung Galaxy S4 - EQUALIZER option showed and worked fine. Switched to LG G3 - EQUALIZER no longer present. I have seen earlier posts referring to the same issue and some mention of LG "blocking some functions". I just got done with LG ...

Music Fan

Hi...   Had a Samsung Galaxy S4 - EQUALIZER option showed and worked fine.     Switched to LG G3 - EQUALIZER no longer present.   I have seen earlier posts referring t...

tmdepue

Newbie

16738 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

Ich kann meine premium vorteile nicht richtig nutzen

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte.Ich kann aber nicht zum vorherigen track schalten und auch nicht mitten in den titel rei...

Newbie

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte. Ich kann aber nicht zum vorherigen ...

444 Views

0 replies

0 likes

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  • 0 likes

Can't play downloaded songs

Hello guys.I'm having a strange problem with my Spotify.I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop).The download icon is green, and apparently everything is correct, but...

Casual Listener

Hello guys. I'm having a strange problem with my Spotify. I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop). The dow...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
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Can't login and Premium dont work

Yesterday I bought Spotify Premium again, I downloaded some songs and this worked fantastic. But after I go outside and turned on offline mode it starts to getting worst. After 1 song it stops playing and it says I don't have premium. So I tried to l...

Casual Listener

Yesterday I bought Spotify Premium again, I downloaded some songs and this worked fantastic. But after I go outside and turned on offline mode it starts to getting worst. After 1 song it stops playin...

305 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Complaint

I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way through, some songs dont play at all. Its says they...

Newbie

I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way ...

Nadia12314

Newbie

1034 Views

2 replies

0 likes

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  • 2 replies
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Offline data gone

Dear spotify.Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service.Not only you dont have any real solution for this you not even provide profesional costumer ca...

Casual Listener

Dear spotify. Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service. Not only you dont have any real solut...

rachmandania

Casual Listener

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Spotify Android TV - Segundo Plano

Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ¿Me podrían orientar por favor? Gracias!

Newbie

Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ...

1126 Views

0 replies

3 likes

  • 1126 Views
  • 0 replies
  • 3 likes

Crowdfunding advertisements

I like the idea of paying for the service, so that artists receive some reimbursement for their investment, and some food on the table. But, I know that $15 is valuable to many people, so they are choosing to tolerate advertisements instead, that the...

Casual Listener

I like the idea of paying for the service, so that artists receive some reimbursement for their investment, and some food on the table. But, I know that $15 is valuable to many people, so they are ch...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Cancel a download list...

Dear Spotify, I love your app so much, barely everything is well designed for music lovers. But there's one thing that make me very angry : THE DOWNLOAD LIST. I don't have 150gb data per month, and I see you coming with "huehue just turn off wifi boy...

Casual Listener

Dear Spotify,   I love your app so much, barely everything is well designed for music lovers. But there's one thing that make me very angry : THE DOWNLOAD LIST.   I don't have 150g...

Srygor

Casual Listener

1240 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Downloads gone HELP

At home i downloaded a bunch of songs to play offline during my holliday. A out 15gb, all had green arrows beside them. Tonight ik tried to play them offline but a lot them were not available. After turning my phone (moto g5 plus) off and on all down...

Newbie

At home i downloaded a bunch of songs to play offline during my holliday. A out 15gb, all had green arrows beside them. Tonight ik tried to play them offline but a lot them were not available. After ...

Maria_B

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tarjeta SD

Spotify ya no detecta mi tarjeta SD, desde hace un par de días, otras aplicaciones como Netflix si la ven, pero Spotify ya no me deja descargar en la SD, la opción almacenamiento desapareció de la configuración

Newbie

Spotify ya no detecta mi tarjeta SD, desde hace un par de días, otras aplicaciones como Netflix si la ven, pero Spotify ya no me deja descargar en la SD, la opción almacenamiento desapareció de la co...

Maria_B

Moderator

1198 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Android Behind the lyrics

My behind the lyrics isn't working even on the songs that I know have it? I have the option to turnn it off and on but nothing ever happens. Can anyone help me with this?

Casual Listener

My behind the lyrics isn't working even on the songs that I know have it? I have the option to turnn it off and on but nothing ever happens. Can anyone help me with this?

bford215

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Stopping in the middle of a song?

Hello, I just wanted to say my spotfiy is stopping and kinda glitching in the middle of a track?Why is happening? And cha i fix it?

Casual Listener

Hello, I just wanted to say my spotfiy is stopping and kinda glitching in the middle of a track? Why is happening? And cha i fix it?

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes