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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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playing spotify on Samsung s8 via airplay receiver and bmw car

hi there,I had an iphone 6 and recently upgraded to samsung s8. on the iphone i could easily play music at home via airply to my stereo and in the car as it was integrated.now..im having issues connecting to my stereo as airply doesnt work with samsu...

Newbie

hi there, I had an iphone 6 and recently upgraded to samsung s8. on the iphone i could easily play music at home via airply to my stereo and in the car as it was integrated. now..im having issues c...

1003 Views

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Imported music never shows on my songs list

Hi, I've been having trouble with the Android importing feature for a while now. I have a few local folks for songs that aren't available on the app, and I've tried to import them several times, but they never show up on my "imported music" list. I g...

Casual Listener

Hi, I've been having trouble with the Android importing feature for a while now. I have a few local folks for songs that aren't available on the app, and I've tried to import them several times, but ...

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Superuser Contribution Spotify "undownloads" songs from time to time

I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?

Newbie

I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?

ZullyB

Roadie

351 Views

1 replies

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My saved music always gone and need redownload

Everytime i saved my music on my storage, it's only there for a week and i need to redownload the music again.But it can last more if i changes my storage to save the music to internal. And I always need to redownload, it's annoying..I used premium a...

Casual Listener

Everytime i saved my music on my storage, it's only there for a week and i need to redownload the music again. But it can last more if i changes my storage to save the music to internal. And I alway...

conniezz

Casual Listener

580 Views

2 replies

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Solved!! Spotify on Moto G5 (Plus)

I come back to Android Premium few days ago with a Moto G5 Plus mainly to use again the Connect feature on my Marantz Avr.I've a 64 GB SD Card formatted and mounted as 'internal device'. The main memory is a 32 GB. So I've now more than 90 GB total. ...

Music Fan

I come back to Android Premium few days ago with a Moto G5 Plus mainly to use again the Connect feature on my Marantz Avr. I've a 64 GB SD Card formatted and mounted as 'internal device'. The main m...

Hamiltonian

Casual Listener

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Superuser Contribution Low volume on Android app

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native music app. Is there a fix for this? I find it disappoi...

Newbie

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native mus...

StuFLX

Newbie

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Superuser Contribution Ever going to fix Android Equalizer issue?

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android no matter what device you use (tested on 5 differe...

Regular

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android...

Jeremy

Spotify Legend

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Can't play anything

For some reason I hit shuffle play on my songs or playlists and it keeps saying "looks like you discovered a premium feature" but that doesn't make sense I'm just trying to listen to a playlist like any person on Spotify?

Newbie

For some reason I hit shuffle play on my songs or playlists and it keeps saying "looks like you discovered a premium feature" but that doesn't make sense I'm just trying to listen to a playlist like ...

PainBlanc

Newbie

404 Views

1 replies

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Removed Spotify App which had 6gb of data - Now that space is still not available

Hi, My Spotify App had 6gb of downloaded music on my phone - so in attempt to free up that space, I deleted the Spotify App. However, this has not freed up any space, and now I can't find any way to delete the 6gb worth of files from my phone. I then...

Newbie

Hi,   My Spotify App had 6gb of downloaded music on my phone - so in attempt to free up that space, I deleted the Spotify App.   However, this has not freed up any space, and now I can'...

Joe

Community Legend

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1 replies

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How do I load the Spotify app on an Android phone without enabling in app purchases?

I have Spotify Premium for Family. I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases. Are my kids out of luck, or is there another way to load the app...

Newbie

I have Spotify Premium for Family.  I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases.  A...

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Looking for a song

Was listening to Release Radar & heard a song I wanted to share but didn't have a chance to at the time & didn't save it. Half hour later opened Spotify again & Release Radar had changed. Is there a way to find out what songs I've recently listened t...

Newbie

Was listening to Release Radar & heard a song I wanted to share but didn't have a chance to at the time & didn't save it. Half hour later opened Spotify again & Release Radar had changed....

MattSuda

Spotify Star

281 Views

1 replies

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Superuser Contribution Control of spotify in the notification bar

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know how fix it, if anyone can help me, that's will be ...

Casual Listener

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know...

Raulsparza24

Casual Listener

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2 replies

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Superuser Contribution No funcionan la función de letras Android

Tengo una tablet Samsung Galaxy Tab 7.0 y no me funciona la función de letras, tengo la última versión de Spotify y no va. A mi hermano sí. ¿Qué puedo hacer?

Newbie

Tengo una tablet Samsung Galaxy Tab 7.0 y no me funciona la función de letras, tengo la última versión de Spotify y no va. A mi hermano sí. ¿Qué puedo hacer?

ZullyB

Roadie

335 Views

1 replies

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Music thats not on spotify

Hey spotifySo I have been seeking certain soundtracks on the spotify app but they just are not available so I was just wondering if it would be possible to download all the pokemon movies soundtracks onto spotify at all

Casual Listener

Hey spotify So I have been seeking certain soundtracks on the spotify app but they just are not available so I was just wondering if it would be possible to download all the pokemon movies soundtrac...

MattSuda

Spotify Star

333 Views

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Songs are downloaded, but artists aren't in library

I have 2K or more songs downloaded from the past year or so that I've had Spotify Premium. With an update months ago, they all disappeared. Then they came back. I re-downloaded them and now, only certain artists are in my library under Artists. No ma...

Newbie

I have 2K or more songs downloaded from the past year or so that I've had Spotify Premium. With an update months ago, they all disappeared. Then they came back. I re-downloaded them and now, only cer...

295 Views

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Solved!! Estalos no som

Olá, notei estalos no som, para todoas as musicas, mas não é sempre que acontece. O que pode ser? Já troquei o fone e o problema continua. Toquei musicas fora do spotify e o problema não aparece, é somente nele

Regular

Olá, notei estalos no som, para todoas as musicas, mas não é sempre que acontece. O que pode ser? Já troquei o fone e o problema continua. Toquei musicas fora do spotify e o problema não aparece, é s...

JessicaPasquim

Newbie

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14 replies

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Solved!! Cant login

Everytime I try to login it says "Enjoying your trip? To listen abroad for more than 14 days tell us where you are at spotify.com.". I cannot change my current location due to it being fixated to Austria even though I currently live in Bosnia and Her...

Newbie

Everytime I try to login it says "Enjoying your trip? To listen abroad for more than 14 days tell us where you are at spotify.com.". I cannot change my current location due to it being fixated to Aus...

lubos

Roadie

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Playlists and Queues

With my playlists (500+ songs each) when I select one and scroll down even half way and pick a song my queue stays the same and the next song is always the song at the top of the list and my queue only plays the same 30 songs and not the full 500. Ev...

Newbie

With my playlists (500+ songs each) when I select one and scroll down even half way and pick a song my queue stays the same and the next song is always the song at the top of the list and my queue on...

247 Views

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Music stops playing about 15 minutes later

Hello, I got a serious problem with spotify for android. After about 15 minutes, the music stops with no reason and I don't know what to do to fix it. Does anybody got any idea to help me ?

Casual Listener

Hello,   I got a serious problem with spotify for android. After about 15 minutes, the music stops with no reason and I don't know what to do to fix it. Does anybody got any idea to help me ?

stancornelis

Newbie

525 Views

1 replies

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