Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387206 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I can't download music, but I have Spotify Premium
I can't download music, but I have Spotify Premium
Community Legend
413 Views
1 replies
0 likes
Why do I have to make a new profile when I get a new phone? I now have 3! Why?
Why do I have to make a new profile when I get a new phone? I now have 3! Why?
Community Legend
331 Views
1 replies
0 likes
My spotify just doesn't work. When i press play nothing happens. Anyone knows why?I don't have premium
My spotify just doesn't work. When i press play nothing happens. Anyone knows why? I don't have premium
Community Legend
521 Views
3 replies
0 likes
Tengo varias preguntas. Las enumerare.1.cuanto pesa cada cancion que descargo de por ej:4 minutos en calidad normal.2.si la descargo donde se almacena? En la memoria externa o en la del telefono.3.si desinstalo spotify (por error) las playlist que te...
Tengo varias preguntas. Las enumerare. 1.cuanto pesa cada cancion que descargo de por ej:4 minutos en calidad normal. 2.si la descargo donde se almacena? En la memoria externa o en la del telefono....
Newbie
1376 Views
1 replies
1 likes
Hi,I just listened to Pink Floyd - The Wall, in which several tracks are linked together without silence, just as a live album.Chromecast Audio puts some gap (silence) between those tracks, and its not good for the listener.It does not happen if I li...
Hi, I just listened to Pink Floyd - The Wall, in which several tracks are linked together without silence, just as a live album. Chromecast Audio puts some gap (silence) between those tracks, and i...
Community Legend
1460 Views
1 replies
3 likes
Even if I change to offline mode, all albums and palylists are shown, even the ones that are not downloaded. In other words, there isn't an easy way of getting a clear picture of what I have downloaded in my phone. Or is there? Many thanks,
Even if I change to offline mode, all albums and palylists are shown, even the ones that are not downloaded. In other words, there isn't an easy way of getting a clear picture of what I have...
Community Legend
500 Views
1 replies
0 likes
Hey, my playlists button is missing on my Android mobile device after making new account and logging in. The button at the bottom right of the screen that lets me view all my playlists is what i'm talking about. Right now I only have my mixes, home a...
Hey, my playlists button is missing on my Android mobile device after making new account and logging in. The button at the bottom right of the screen that lets me view all my playlists is wh...
Newbie
1310 Views
8 replies
0 likes
So, i found a post about this and solutions didnt work, then i hit the reply buttom but nothing happens and thats why I'm creating a new postBasically, ive been premium for the last couple weeks and am sick of it.. In just such phew days, Spotify has...
So, i found a post about this and solutions didnt work, then i hit the reply buttom but nothing happens and thats why I'm creating a new post Basically, ive been premium for the last couple weeks ...
Community Legend
426 Views
2 replies
0 likes
Hello Friends,i am a premium user and have a multimedia in my car (Eonon) that have android operating system. When I try to change the place where the offline music is stored, pops up a windows to confirm the location but the button "continue" or "OK...
Hello Friends, i am a premium user and have a multimedia in my car (Eonon) that have android operating system. When I try to change the place where the offline music is stored, pops up a windows to ...
Casual Listener
354 Views
1 replies
0 likes
I have local files that i imprted from say itunes into spotify, and on my iphone it worked fine, was able to sync it almost 100% no problem, but i switched phones recently to a S8+, and now for the life of me i cannot download said local files to be ...
I have local files that i imprted from say itunes into spotify, and on my iphone it worked fine, was able to sync it almost 100% no problem, but i switched phones recently to a S8+, and now for the l...
Community Legend
711 Views
5 replies
0 likes
Hi, I am about to install a 128GB micro sd card in my Android 7.0 phone.It asks me do I want to install it as either "Portable Storage" or "Internal Storage". The manufacturer advised me to get a UHS-I card, which I did, so it should be fast enough t...
Hi, I am about to install a 128GB micro sd card in my Android 7.0 phone. It asks me do I want to install it as either "Portable Storage" or "Internal Storage". The manufacturer adv...
Community Legend
8472 Views
1 replies
0 likes
I, uhh, so.. everytime I try and start my new 30 day free trial, I log intoy PayPal and hit the sucure login thing, that's all good.. but.. when It comes to the 'agree and continue' page, I hit 'Agree and Continue' then it just takes me back to choos...
I, uhh, so.. everytime I try and start my new 30 day free trial, I log intoy PayPal and hit the sucure login thing, that's all good.. but.. when It comes to the 'agree and continue' page, I hit 'Agre...
442 Views
0 replies
0 likes
Frage mich wo der Equalizer geblieben ist auf dem HTC u11 finde ich ihn einfach nicht
Frage mich wo der Equalizer geblieben ist auf dem HTC u11 finde ich ihn einfach nicht
917 Views
0 replies
1 likes
wanted to Download my new playlist, but it wasnt possible. few days ago i downloaded some playlist from Spotify, so i deleted them. why cant i still not download my playlist? do i have to remove those songs from my device? where do i find them?(sorry...
wanted to Download my new playlist, but it wasnt possible. few days ago i downloaded some playlist from Spotify, so i deleted them. why cant i still not download my playlist? do i have to remove thos...
Community Legend
375 Views
1 replies
0 likes
So a few days ago i downloaded 27GB worth of albums from Spotify to my 128GB SDCard on my phone. Today, the downloaded indicator shows as no longer downloaded (the slide button to download) and the downloaded icon is no longer there and can no longer...
So a few days ago i downloaded 27GB worth of albums from Spotify to my 128GB SDCard on my phone. Today, the downloaded indicator shows as no longer downloaded (the slide button to download) ...
Community Legend
489 Views
5 replies
0 likes
DescriptionThe play from search Android feature fails to start playing music in the Spotify Android app during the following scenario:Phone screen is off (or locked)Spotify is not the last app to be showing on the screen.Something performs android.me...
Description The play from search Android feature fails to start playing music in the Spotify Android app during the following scenario: Phone screen is off (or locked) Spotify is not the last app...
Newbie
1112 Views
1 replies
3 likes
Hi there! Since yesterday two Android phones (LG G4 with Android 6 + Motorola Z Play with Android 7) are a no go for download music. I try in two WiFi spots+4G. Download starts on first song and then die there. I tried different play lists and all I ...
Hi there! Since yesterday two Android phones (LG G4 with Android 6 + Motorola Z Play with Android 7) are a no go for download music. I try in two WiFi spots+4G. Download starts on first song and then...
Community Legend
427 Views
3 replies
0 likes
Here are some solutions and topics for this case but, hope I tried everything, on my lock screen there are always no controls after alls trying and reading of possible solutions I think too the problem has to be connected with the Android Version (mi...
Here are some solutions and topics for this case but, hope I tried everything, on my lock screen there are always no controls after alls trying and reading of possible solutions 😞 I think too the pr...
Community Legend
532 Views
1 replies
0 likes
Spotify for Windows works just fine. I have no complaints about that whatsoever.But the Android app still has a bunch of odd behaviours for what should be simple things. I don't expect all the advanced settings or features for an app vs. the desktop ...
Spotify for Windows works just fine. I have no complaints about that whatsoever. But the Android app still has a bunch of odd behaviours for what should be simple things. I don't expect all the adva...
Community Legend
354 Views
1 replies
0 likes
After several hours, my longest ad break (without skipping songs) has been 15 minutes. Please change your guys enjoy the next 30 minutes to something a little more honest. People don't like buying services from liars. Me especially.
After several hours, my longest ad break (without skipping songs) has been 15 minutes. Please change your guys enjoy the next 30 minutes to something a little more honest. People don't like buying se...
Casual Listener
481 Views
2 replies
1 likes
