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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107505 Views

26 replies

3 likes

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  • 26 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217473 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571681 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470903 Views

577 replies

40 likes

Account
Free
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How long to play a track before it is countedas listened to?

This is a technical question about how Spotify counts a track as having been listened to.I read that in order for Spotify to pay an artists for 1 streaming of track, it has to play for at least 30 seconds...But how long do I have to listen to a track...

Music Fan

This is a technical question about how Spotify counts a track as having been listened to. I read that in order for Spotify to pay an artists for 1 streaming of track, it has to play for at least 30 ...

505 Views

0 replies

0 likes

  • 505 Views
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Can't play offline songs and doesn't go to the next song

Hi, I have a Samsung S4, android version 4.4.2 and since last update spotify doesn't play offline songs and won't play the next song automatically. I tried re-installing it but didn't work.Any solution?

Newbie

Hi, I have a Samsung S4, android version 4.4.2 and since last update spotify doesn't play offline songs and won't play the next song automatically. I tried re-installing it but didn't work. Any solu...

257 Views

0 replies

0 likes

  • 257 Views
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Spotify closes while using other apps

This has become such an annoyance to me lately. I tried just shrugging it off and thinking it will stop but it's getting ridiculous. I enjoy using Spotify but this is really making it hard to continue with Spotify. Literally every single time I use o...

Newbie

This has become such an annoyance to me lately. I tried just shrugging it off and thinking it will stop but it's getting ridiculous. I enjoy using Spotify but this is really making it hard to continu...

277 Views

0 replies

0 likes

  • 277 Views
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visualizzare canzoni nella barra notifice

Salve, vorrei capire perché quando ascolto musica su Spotify non posso fare anche altro, cioè quando vado nella home o in qualche altra app la musica si stacca perché non partono le notifiche della canzone in corso nella barra Delle notifiche

Newbie

Salve, vorrei capire perché quando ascolto musica su Spotify non posso fare anche altro, cioè quando vado nella home o in qualche altra app la musica si stacca perché non partono le notifiche della c...

748 Views

0 replies

0 likes

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spotify familiar premium não funciona

Olá, efetuei o pagamento ontem do spotify premium família, mas ao tentar adicionar músicas em fila para tocar depois ele diz que isso é um recurso do premium me perguntando se quero fazer upgrade. Além disso, não consigo passar um pouco pra frente a ...

Newbie

Olá, efetuei o pagamento ontem do spotify premium família, mas ao tentar adicionar músicas em fila para tocar depois ele diz que isso é um recurso do premium me perguntando se quero fazer upgrade. &...

Carvalho

Newbie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Store on sd card

I would like to move the app to my SD card, which has more than enough storage, but that option doesn't seem to be available, even though I can do it with other apps. Alternatively, I would like to store downloaded music on the SD card, but I couldn'...

Regular

I would like to move the app to my SD card, which has more than enough storage, but that option doesn't seem to be available, even though I can do it with other apps. Alternatively, I would like to s...

atreotb

Regular

715 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Mobile data went nuts

Spotify used 3GB of my mobile data in 2 days. I was not listening to anything and my settings are set to download only via wi-fi. Does anyone know what is going on??

Newbie

Spotify used 3GB of my mobile data in 2 days. I was not listening to anything and my settings are set to download only via wi-fi. Does anyone know what is going on??

354 Views

0 replies

0 likes

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Speichern auf SD nicht mehr möglich und Alben werden gelöscht

Aloha @LL,seit heute gibt es bei mir unter den Optionen nicht mehr die möglichkeit auszuwählen wo ich die Datein hinspeichern möchte. Und was mich auch tierisch nervt ist das ich mindestens 2mal im Monat alle Playlisten und Alben neu runterladen muss...

Newbie

Aloha @LL, seit heute gibt es bei mir unter den Optionen nicht mehr die möglichkeit auszuwählen wo ich die Datein hinspeichern möchte.  Und was mich auch tierisch nervt ist das ich mindestens ...

703 Views

0 replies

2 likes

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Cant download favourites

Spotify is super slow so I uninstalled, rebooted, and reinstalled spotify. Now I get an error downloading playlists.

Regular

Spotify is super slow so I uninstalled, rebooted, and reinstalled spotify. Now I get an error downloading playlists.

301 Views

0 replies

0 likes

  • 301 Views
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Skip not working with premium

I just purchased premium and every time I try to skip it gives me a pop up that says "get premium" even though I already have it. I've logged out and then logged back in and even restarted my phone. Please help!

Casual Listener

I just purchased premium and every time I try to skip it gives me a pop up that says "get premium" even though I already have it. I've logged out and then logged back in and even restarted my phone. ...

female_carcass

Casual Listener

837 Views

2 replies

0 likes

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  • 2 replies
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Dieser Song ist nicht verfügbar, Problemlösungen funktionieren nicht.

Hi ich habe das problem dass 2 von 3 liedern die ich bei spotify suche nicht verfügbar sind, unter anderem bekannte lieder wie von 257ers oder Hanybal aber auch die ganze Viral Hits playlist existiert zwar aber die songs darin sind für mich bicht ver...

Casual Listener

Hi ich habe das problem dass 2 von 3 liedern die ich bei spotify suche nicht verfügbar sind, unter anderem bekannte lieder wie von 257ers oder Hanybal aber auch die ganze Viral Hits playlist existier...

Anton9

Newbie

37895 Views

5 replies

7 likes

  • 37895 Views
  • 5 replies
  • 7 likes

Deleted Songs

Hi, I have spotify premium and have many songs downloaded. However the past week, my downloaded songs only stay on my device for around 1 day and then all of a sudden, they go shaded and won't let me play them offline? Any tips?

Newbie

Hi,   I have spotify premium and have many songs downloaded. However the past week, my downloaded songs only stay on my device for around 1 day and then all of a sudden, they go shaded and won...

349 Views

0 replies

0 likes

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Sync local files on mobile? (without PC)

Hi all,This might be seems a redundant questions but i really looked keenly for an answer and couldn't find any. I saw all previous answers which depends on adding your local music to your PC (make a playlist) then playing then through the same wifi ...

Newbie

Hi all, This might be seems a redundant questions but i really looked keenly for an answer and couldn't find any. I saw all previous answers which depends on adding your local music to your PC (ma...

1439 Views

0 replies

3 likes

  • 1439 Views
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  • 3 likes

Musik auf Android radio übertragen

Hallo, ich habe ein Auto radio mit Android 5.1 aber leider kein internet, jetzt meine drage ist es möglich eine playlist auf meinem handy auf eine externe sd herunter zu landen und dann die sd ins auto radio und dann in der spotify app den Speicher o...

Newbie

Hallo, ich habe ein Auto radio mit Android 5.1 aber leider kein internet, jetzt meine drage ist es möglich eine playlist auf meinem handy auf eine externe sd herunter zu landen und dann die sd ins au...

373 Views

0 replies

0 likes

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Solved!! Last.fm username/password error

I've seen other threads on this problem but none with a solution that works for me. I've only just started using last.fm and after scrobbling four songs, Spotify now gives me a username/password error for last.fm....I've turned scrobbling off and on,...

Casual Listener

I've seen other threads on this problem but none with a solution that works for me. I've only just started using last.fm and after scrobbling four songs, Spotify now gives me a username/password erro...

cbqrr

Newbie

1011 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Se borran canciones

Esto me viene pasando muy seguido de hace como 3 semanas, no logro entender por qué, tengo suficiente espacio libre (2.30GB) y no excedo la cantidad de dispositivos con la sesión abierta (3) y principalmente es que al descargar las canciones y quitar...

Newbie

Esto me viene pasando muy seguido de hace como 3 semanas, no logro entender por qué, tengo suficiente espacio libre (2.30GB) y no excedo la cantidad de dispositivos con la sesión abierta (3) y princi...

Maria_B

Moderator

1034 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Saving to SD card not an option

I have a Moto G4, and am unable to save downloaded songs to my SD card. Very annoying as it uses about 7 GB of my phone's storage!! Any help would be great

Newbie

I have a Moto G4, and am unable to save downloaded songs to my SD card. Very annoying as it uses about 7 GB of my phone's storage!! Any help would be great

Joe

Community Legend

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes

ACCOUNT HACKED - Need help

Hi - Need someone's help from Spotify ASAP. I received an email this morning that my email address associated with my Spotify Premium account has been changed. I now can't get into my account since the email and pw was changed. I have created a new a...

Casual Listener

Hi - Need someone's help from Spotify ASAP. I received an email this morning that my email address associated with my Spotify Premium account has been changed. I now can't get into my account since t...

imran7

Casual Listener

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
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new phone and my playlists did not transfer

playlist did not transfer to my new phone and says i do not have premium, I went to my account on my decktop and it says i do have premium but cannot get it on my phone and all my music is gone. i now have a samsung galaxy S8

Newbie

playlist did not transfer to my new phone and says i do not have premium,  I went to my account on my decktop and it says i do have premium but cannot get it on my phone and all my music is gone...

Joe

Community Legend

2048 Views

1 replies

0 likes

  • 2048 Views
  • 1 replies
  • 0 likes

Sound distortion

I have a new phone and now spotify Sounds awful. It's really distorted, what should I do?

Visitor

I have a new phone and now spotify Sounds awful. It's really distorted, what should I do?

459 Views

0 replies

0 likes

  • 459 Views
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