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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387646 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Spotify keeps pausing at random intervals. At the moment its pausing every 30 seconds or so.

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Newbie

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Joe

Community Legend

592 Views

1 replies

0 likes

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  • 1 replies
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Solved!! appli windows vs android

Hi,Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet.Avec Android, je suis obligé de choisir la playlist dans le dossier...

Casual Listener

Hi, Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet. Avec Android...

mamastem

Casual Listener

602 Views

2 replies

0 likes

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Cómo ver las letras en 2017 para un Moto g 4 plus ?

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

Newbie

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

249 Views

0 replies

0 likes

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Playlist bei Neustart bei zuletzt gespielten Titel starten

Hallo,gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?

Newbie

Hallo, gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?  

347 Views

0 replies

0 likes

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Spotify Songs Not Downloading

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get my songs to download?

Casual Listener

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get ...

Joe

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Spotify for Family lets only one family member access and play their playlists

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

Newbie

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

201 Views

0 replies

0 likes

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Reprodução

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

Newbie

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

MarceloJRS

Newbie

308 Views

1 replies

0 likes

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  • 1 replies
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showing unfollowed artist

hi!somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songsi tried following and unfollowing but it seems like it wont go awayany suggestions on what i might be doing wrong would be gre...

Music Fan

hi! somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songs i tried following and unfollowing but it seems like it wont go away an...

Lifeloverr

Music Fan

657 Views

5 replies

0 likes

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Spotify App Wont Play/Sync My Local Files From Laptop

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not downloaded apparently.) I've tried redownloading them, d...

Visitor

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not ...

Joe

Community Legend

320 Views

1 replies

0 likes

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  • 1 replies
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Por que no puedo seleccionar canciones wn mi cwlular pero en mi tablet si

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar por que pasa y como solucionarlo?

Newbie

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar ...

Helen1977

Newbie

9395 Views

2 replies

0 likes

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Clear Library

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another way of doing this besides removing them one by one? O...

Casual Listener

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another wa...

craneman511

Casual Listener

30959 Views

4 replies

0 likes

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Problems with storage - spotify takes up far too much data (Swedish transcript with sony support)

My Sony Xperia Z3 said that the internal storage was full (is around 12gb). It said also that spotify took up 25gb storage. Have a 128gb sd-card with 70gb free. If I look at the app info it says that only 50mb is taken on the internal storage by spot...

Gig Goer

My Sony Xperia Z3 said that the internal storage was full (is around 12gb). It said also that spotify took up 25gb storage. Have a 128gb sd-card with 70gb free. If I look at the app info it says...

flunknewstead

Gig Goer

2840 Views

2 replies

1 likes

Android App
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Problems deleting songs from my favorite songs

Hello,I imported some songs from my phone to my favorite songs and now they got deleted. The problem is that the songs are still in my favorite list but I can't delete it from there because the file doesn't exist any more and I don't know how to get ...

Newbie

Hello, I imported some songs from my phone to my favorite songs and now they got deleted. The problem is that the songs are still in my favorite list but I can't delete it from there because the fil...

303 Views

0 replies

0 likes

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Text messages delayed on phone

I've searched and searched and cant find anything related to my issue. My previous phone (LG G5) was having bad issues with texts dissapearing or being delayed. I got so fed up with it, i upgraded to an LG G6. Now im getting the same text messages is...

Visitor

I've searched and searched and cant find anything related to my issue.   My previous phone (LG G5) was having bad issues with texts dissapearing or being delayed.  I got so fed up with it...

551 Views

0 replies

0 likes

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Solved!! Disappeared Downloads

Good evening! I need your help with one thing. Every time I download músic on spotify, on my android device, they simply desappear. I just don't know what to do anymore, please, help me!

Visitor

Good evening!   I need your help with one thing. Every time I download músic on spotify, on my android device, they simply desappear. I just don't know what to do anymore, please, help me! 😕

hotnspicyyyyyy

Roadie

929 Views

1 replies

0 likes

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Spotify Connect Not working with echo dot when connected via mobile hotspot

I have an echo dot on my car, it is connected with the internet via mobile hotspot from my android Device. I can't control the music on echo dot via Spotify app on the android Device that is serving the hotspot. "Available devices" isn't shown in Spo...

Newbie

I have an echo dot on my car, it is connected with the internet via mobile hotspot from my android Device. I can't control the music on echo dot via Spotify app on the android Device that is serving ...

1324 Views

0 replies

0 likes

available devices
Car
Echo Dot
hotspot
Mobile
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Solved!! Won't play on mobile, but only on desktop

Username– fi*********@gmail.comOr 1216415695I tried about everything I could between uninstalling and re installing the app. Updating payment options.. Etc. It says I have a premium subscription, but yet won't play any mobile songs. Very frustrated h...

Newbie

Username– fi*********@gmail.com Or 1216415695 I tried about everything I could between uninstalling and re installing the app. Updating payment options.. Etc. It says I have a premium subscriptio...

user-removed

Not applicable

24481 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Solved!! Spotify app crashing

If i run spotify on background it always crash in like 1 min ,tryed reinstall app,factory reset phone and tryed to change the battery settings from app all not helped

Casual Listener

If i run spotify on background it always crash in like 1 min ,tryed reinstall app,factory reset phone and tryed to change the battery settings from app all not helped 😞

Stein89

Casual Listener

714 Views

2 replies

0 likes

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  • 2 replies
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Removing offline music doesn't clear space

How can I free up space to continue saving offline songs to SD card? When I delete a cartain song, it does not save another on the queu. Thanks

Newbie

How can I free up space to continue saving offline songs to SD card? When I delete a cartain song, it does not save another on the queu. Thanks

Joe

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes