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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239694 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239694 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600553 Views

79 replies

3 likes

  • 600553 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493001 Views

581 replies

42 likes

Account
Free
  • 493001 Views
  • 581 replies
  • 42 likes

Android in car 4.2.1

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are connecting. I have tried to install from my pc throu...

Newbie

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are c...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Samsung smart tv

Why won't it let me login? I've logged in on 4 other devices without problems. Keeps saying something wrong with either username or password. Have re-typed many, many times.

Casual Listener

Why won't it let me login? I've logged in on 4 other devices without problems. Keeps saying something wrong with either username or password. Have re-typed many, many times.

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Unable to delete cache

Hi everyone! I have this really nagging problem which I'm unable to fix without fetching an adapter for my microSD-card. The problem is that I'm unable to delete spotifys cache. And (probably somehow related) according to my filemanager, spotifys fol...

Regular

Hi everyone! I have this really nagging problem which I'm unable to fix without fetching an adapter for my microSD-card. The problem is that I'm unable to delete spotifys cache. And (probably somehow...

Rekcah

Regular

4494 Views

10 replies

1 likes

  • 4494 Views
  • 10 replies
  • 1 likes

App keeps logging out

Hi,I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues using the app. But two days later, when I opened the app, ...

Regular

Hi, I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues ...

Joe

Community Legend

1658 Views

5 replies

0 likes

  • 1658 Views
  • 5 replies
  • 0 likes

Offline tracks not showing

The problem is, suddenly all my downloaded offline songs disappeared, so I can't listen to them while not being online. The strange thing is it still takes up space at my SD card, so they were not deleted, the app just "forgets" them somehow. This is...

Casual Listener

The problem is, suddenly all my downloaded offline songs disappeared, so I can't listen to them while not being online. The strange thing is it still takes up space at my SD card, so they were not de...

Drix

Regular

966 Views

2 replies

2 likes

  • 966 Views
  • 2 replies
  • 2 likes

Android 7 upgrade - No media info on Bluetooth

After upgrading my Sony Xperia Z5 to Android 7.0The music info stopped appearing on my car stereo via Bluetooth. I'm not even able to skip songs with the steering wheel controls.Any one else having this same issue?

Casual Listener

After upgrading my Sony Xperia Z5 to Android 7.0 The music info stopped appearing on my car stereo via Bluetooth. I'm not even able to skip songs with the steering wheel controls. Any one else havi...

3quilibrium

Regular

3163 Views

16 replies

1 likes

  • 3163 Views
  • 16 replies
  • 1 likes

Add support for Google ChromeCas

No recibo la última actualización de spotify del diseño

Newbie

No recibo la última actualización de spotify del diseño

ferdybossy

Casual Listener

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

apagar histórico de reprodução das músicas

Não consigo apagar o histórico de reprodução das músicas e playlists executadas. Já vi outros usuarios perguntando mas nao acho a resposta. Apaguei no app do desktop mas no app do android continua. É chato ficar aquele monte de coisa ali sendo que vc...

Visitor

Não consigo apagar o histórico de reprodução das músicas e playlists executadas. Já vi outros usuarios perguntando mas nao acho a resposta. Apaguei no app do desktop mas no app do android continua. É...

19285 Views

0 replies

7 likes

  • 19285 Views
  • 0 replies
  • 7 likes

Autoplay sometime doesn't work

Unlike a lot of other users I like the Autoplay feature (where Spotify starts the album radio after the album finishes) but often it doesn't start automatically. This is the same on both the Android and Mac versions (and I'm on the latest version for...

Roadie

Unlike a lot of other users I like the Autoplay feature (where Spotify starts the album radio after the album finishes) but often it doesn't start automatically. This is the same on both the Android ...

707 Views

0 replies

1 likes

  • 707 Views
  • 0 replies
  • 1 likes

Spotify Auto-Plays Randomly

Android Spotify App version 8.4.9.271 armV7 The app turns itself on and starts playing the last playlist I was listening to. This happens a couple times a day, and I cant find any sort of cause. When I close the app and stop the song, it will restart...

Newbie

Android  Spotify App version 8.4.9.271 armV7   The app turns itself on and starts playing the last playlist I was listening to. This happens a couple times a day, and I cant find any sor...

Joe

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Blocco di spotify

Salve sono settimane ormai che non riesco ad ascoltare musica con spotify.Questo perche continua ad impallarsi rimanendo bloccato su un determinato spot pubblicitario.Dopo questo non va avanti.Ho gia provato a spegnere e riaccendere il dispositivo, a...

Newbie

Salve sono settimane ormai che non riesco ad ascoltare musica con spotify. Questo perche continua ad impallarsi rimanendo bloccato su un determinato spot pubblicitario. Dopo questo non va avanti. ...

troglofox

Newbie

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

SD Card Music

I transferred music from my old phone to it's SD Card. But now on my new phone I can't access any music. I don't want to redownload every song since I have 300 songs. Can someone help me?Thanks,

Casual Listener

I transferred music from my old phone to it's SD Card. But now on my new phone I can't access any music. I don't want to redownload every song since I have 300 songs. Can someone help me? Thanks,

Hannah_97

Casual Listener

1655 Views

6 replies

0 likes

  • 1655 Views
  • 6 replies
  • 0 likes

Playlists have disappeared

Hi folks, my premium membership cancelled because I missed one payment. Had to reset password last night and all my playlists have disappeared!! I have renewed my premium subscription and message states that it will automatically renew on 24/08/17. I...

Visitor

Hi folks, my premium membership cancelled because I missed one payment. Had to reset password last night and all my playlists have disappeared!! I have renewed my premium subscription and message sta...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

taking 2 minutes to log in on spotify. just giving me the no connection error before that time.

I have wifi on, other programs run just fine. From time to time spotify also dumps the downloaded music and forgets my designated folder for it. This has cost me about 60 euro's because i would go over my internet bundle without realising it. I liste...

Newbie

I have wifi on, other programs run just fine. From time to time spotify also dumps the downloaded music and forgets my designated folder for it. This has cost me about 60 euro's because i would go ov...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Shutting down when in split mode on Android

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pretty quick. I have signed onto my Spotify on someone...

Casual Listener

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pre...

Joe

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Spotify keeps shutting down in split screen on Android

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pretty quick. I have signed onto my Spotify on someone...

Casual Listener

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pre...

Joe

Community Legend

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Family account doesnt show on the app

I created a new account and i started the 7 day premium trial. Just after that I accepted an invitation to enter a family plan and on the webpage it seems to have worked properly. Meanwhile on the phone it says that my account is a free account in th...

Newbie

I created a new account and i started the 7 day premium trial. Just after that I accepted an invitation to enter a family plan and on the webpage it seems to have worked properly. Meanwhile on the ph...

Joe

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reproducción aleatoria

He organizado mis canciones mediante listas y carpetas. Si quiero escuchar una carpeta que contiene varias listas, voy arriba y escojo todas Las canciones, las filtro por el nombre de la canción Para organizarlas y al escuchar suenan todas en orden."...

Visitor

He organizado mis canciones mediante listas y carpetas. Si quiero escuchar una carpeta que contiene varias listas, voy arriba y escojo todas Las canciones, las filtro por el nombre de la canción Para...

efuen

Newbie

8934 Views

3 replies

0 likes

  • 8934 Views
  • 3 replies
  • 0 likes

Song will play but no sound will come out

I am using a Nook HD+ and this just started today, but the song will play but no sound will come out? Not sure what is going on but it just started.

Newbie

I am using a Nook HD+ and this just started today, but the song will play but no sound will come out? Not sure what is going on but it just started.

aroha_arisa

Newbie

2976 Views

12 replies

1 likes

  • 2976 Views
  • 12 replies
  • 1 likes

SD Card Storage

I've looked but haven't been able to find help on the following.Spotify offers me the option to save my music to my SD card however when I transfer my music to my SD card using this option it seems to default back to the internal storage and need to ...

Newbie

I've looked but haven't been able to find help on the following. Spotify offers me the option to save my music to my SD card however when I transfer my music to my SD card using this option it seems...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes