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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Expec

Visitor

408490 Views

553 replies

37 likes

Account
Free
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8876 Views

0 replies

7 likes

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Add songs

Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network.How can I listen to the songs I added when im not at home ?Thx for repply, Vincent.

Regular

Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network. How can I listen to the songs I added when im no...

Vincentosin

Regular

1340 Views

10 replies

0 likes

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  • 10 replies
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How do i change playlist name on mobile

Is it possible to change playlist name on phone

Music Fan

Is it possible to change playlist name on phone

nessknowsbest

Casual Listener

3519 Views

4 replies

0 likes

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Tracks Skipping/Pausing on Android

Hey all, I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when you go over that huge bump in your old car. Not skipping whole t...

Music Fan

Hey all,   I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when yo...

gunner609

Newbie

23180 Views

40 replies

2 likes

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Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...

Newbie

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...

Punkygirl

Newbie

82143 Views

13 replies

14 likes

Android 5.0.2
application
Buffering
galaxy s5
loading
Mobile
Playlists
Samsung
samsung galaxy s5
slow
  • 82143 Views
  • 13 replies
  • 14 likes

Strange problem..

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in norwegian), song gets paused and spotify starts to...

Newbie

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in...

358 Views

0 replies

0 likes

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Re: Shuts down after hit play!

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing.. after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for download.. but i had no issues with this before the latest 2 ...

Casual Listener

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing..  after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for dow...

MissSPG

Casual Listener

385 Views

2 replies

0 likes

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syncing to facebook

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Casual Listener

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Joe

Community Legend

665 Views

3 replies

0 likes

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Spotify pauses downloaded songs on Huawei android

Device:Huawei Y6 IIOperating System Version:Android 5.1Spotify Version:8.4.7.1108Account:PremiumDescription:Some downloaded songs pause automatically. The songs that pause automatically are always the same and they pause on the same spot in the song....

Casual Listener

Device: Huawei Y6 II Operating System Version: Android 5.1 Spotify Version: 8.4.7.1108 Account: Premium Description: Some downloaded songs pause automatically. The songs that pause automatic...

iPoerk

Casual Listener

911 Views

2 replies

0 likes

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Spotify keeps pausing at random intervals. At the moment its pausing every 30 seconds or so.

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Newbie

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Joe

Community Legend

604 Views

1 replies

0 likes

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Solved!! appli windows vs android

Hi,Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet.Avec Android, je suis obligé de choisir la playlist dans le dossier...

Casual Listener

Hi, Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet. Avec Android...

mamastem

Casual Listener

648 Views

2 replies

0 likes

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Cómo ver las letras en 2017 para un Moto g 4 plus ?

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

Newbie

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

258 Views

0 replies

0 likes

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Playlist bei Neustart bei zuletzt gespielten Titel starten

Hallo,gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?

Newbie

Hallo, gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?  

359 Views

0 replies

0 likes

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Spotify Songs Not Downloading

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get my songs to download?

Casual Listener

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get ...

Joe

Community Legend

305 Views

1 replies

0 likes

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Spotify for Family lets only one family member access and play their playlists

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

Newbie

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

210 Views

0 replies

0 likes

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Reprodução

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

Newbie

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

MarceloJRS

Newbie

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
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showing unfollowed artist

hi!somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songsi tried following and unfollowing but it seems like it wont go awayany suggestions on what i might be doing wrong would be gre...

Music Fan

hi! somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songs i tried following and unfollowing but it seems like it wont go away an...

Lifeloverr

Music Fan

693 Views

5 replies

0 likes

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Spotify App Wont Play/Sync My Local Files From Laptop

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not downloaded apparently.) I've tried redownloading them, d...

Visitor

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not ...

Joe

Community Legend

333 Views

1 replies

0 likes

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  • 1 replies
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Por que no puedo seleccionar canciones wn mi cwlular pero en mi tablet si

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar por que pasa y como solucionarlo?

Newbie

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar ...

user-removed

Not applicable

9470 Views

2 replies

0 likes

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Clear Library

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another way of doing this besides removing them one by one? O...

Casual Listener

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another wa...

craneman511

Casual Listener

31060 Views

4 replies

0 likes

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