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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When I select any song, it will play for about a second. After that, the app will crash and force close.Spotify version: 8.4.9.249Device: OnePlus 3Android version: 7.1.1I have also seen other reports that the same issue has been occurring to them too...
When I select any song, it will play for about a second. After that, the app will crash and force close. Spotify version: 8.4.9.249 Device: OnePlus 3 Android version: 7.1.1 I have also seen o...
Regular
542 Views
3 replies
0 likes
Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't access to the albums and playlists I have downoladed. When I try, it ju...
Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't...
276 Views
0 replies
0 likes
Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of SD card didn't help. Premium subscription is active.Any help will be appreciated.
Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of SD card didn't help. Premium subscription is active. ...
Community Legend
762 Views
5 replies
0 likes
Hello,I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything again?Thanks.
Hello, I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything agai...
244 Views
0 replies
0 likes
Hi all.I'd like to know how Spotify play a downloaded song.I mean, it seems that even when a song has been downloaded, and I'm in Online mode, Spotify tries to stream it from the network, as well.So it happens that the song interrupts when the signal...
Hi all. I'd like to know how Spotify play a downloaded song. I mean, it seems that even when a song has been downloaded, and I'm in Online mode, Spotify tries to stream it from the network, as well...
Roadie
382 Views
1 replies
0 likes
If I delete an album that I've download, I still have the data on my galaxy S6 so it takes memory even when I don't want anymore a song ! A solution exept delete all the data of my app ?
If I delete an album that I've download, I still have the data on my galaxy S6 so it takes memory even when I don't want anymore a song ! A solution exept delete all the data of my app ?
Roadie
348 Views
1 replies
0 likes
Sorry for my english but i'm italian....I have the premium mode for my samsung galaxy s7 but i can't download my playlist or any playlist or songI have disintall the applticationI clear the chaceI DON'T KNOW HOW I CAN DOWNLOAD AND I'M ANGRY BECAUSE I...
Sorry for my english but i'm italian.... I have the premium mode for my samsung galaxy s7 but i can't download my playlist or any playlist or song I have disintall the appltication I clear the cha...
Roadie
402 Views
1 replies
0 likes
Hi. I've had this problem forever. I've downloaded my songs list at least a dozen times, but whenever I go offline, I can't play the music. When I got back, spotify says I need to download the same music, but it takes much less time. I've tried unins...
Hi. I've had this problem forever. I've downloaded my songs list at least a dozen times, but whenever I go offline, I can't play the music. When I got back, spotify says I need to download the same m...
Roadie
349 Views
1 replies
0 likes
Anytime I plug in my headphones or get into my car, the Spotify app automatically turns on. I do not wish to have this feature and want to shut it off. How do I do so?Currently using a Samsung Galaxy Edge 7 with the most current OS. I have tried dele...
Anytime I plug in my headphones or get into my car, the Spotify app automatically turns on. I do not wish to have this feature and want to shut it off. How do I do so? Currently using a Samsung Ga...
Roadie
622 Views
1 replies
0 likes
I need your help!!I have entered the pin on the gift card on the Internet and my account has 10 Euros more. But Spotify Premium doesn´t works. Why? Thank you for your help
I need your help!! I have entered the pin on the gift card on the Internet and my account has 10 Euros more. But Spotify Premium doesn´t works. Why? Thank you for your help
Roadie
289 Views
1 replies
0 likes
when I use shuffle for my playlist on my android instead of playing all of the songs shuffled it just shuffles about 1/3 of them and plays those over and over again without ever adding the rest to the queue. It doesn't do this on my pc though.
when I use shuffle for my playlist on my android instead of playing all of the songs shuffled it just shuffles about 1/3 of them and plays those over and over again without ever adding the rest to th...
Roadie
323 Views
1 replies
0 likes
Hello spotify i have an idea can spotify have not radiostations all over the world and the old radio feature delete for a new feature Of Real Radio StationsGreetings Bartieboy234
Hello spotify i have an idea can spotify have not radiostations all over the world and the old radio feature delete for a new feature Of Real Radio Stations Greetings Bartieboy234
173 Views
0 replies
0 likes
After the last update i cant listen to music,not only using spotyfi but the whole divece with headphones. I don't know what to do.
After the last update i cant listen to music,not only using spotyfi but the whole divece with headphones. I don't know what to do.
213 Views
0 replies
0 likes
I always download all my music ONLY ON MY SMARTPHONE to listen it offline and I want to know WHY it was entirely removed FOR THE THIRD TIME.I received a warning about something that I have 3 downloads or accounts on my own account but I'M THE ONLY WH...
I always download all my music ONLY ON MY SMARTPHONE to listen it offline and I want to know WHY it was entirely removed FOR THE THIRD TIME. I received a warning about something that I have 3 downlo...
Casual Listener
375 Views
2 replies
0 likes
I've lost all my saved songs on my phone. Is there any way to get it all back without individually saving each artist/song again?
I've lost all my saved songs on my phone. Is there any way to get it all back without individually saving each artist/song again?
266 Views
0 replies
0 likes
Latest Android update doesn't work due to crash with 100% reproducibility.I'm using Samsung Galaxy S7
Latest Android update doesn't work due to crash with 100% reproducibility. I'm using Samsung Galaxy S7
Community Legend
1436 Views
8 replies
0 likes
hi spotify, why do you do this, even tho we have the same address? it is so annoying, i cant re-invite them, nor is it easy to get in touch with you guys. do you need me to send bills or our identity cards to you as proof of address? geez, if you hav...
hi spotify, why do you do this, even tho we have the same address? it is so annoying, i cant re-invite them, nor is it easy to get in touch with you guys. do you need me to send bills or our...
Newbie
537 Views
1 replies
2 likes
Please Help,I am unable to use Spotify when I am using the data on my phone (Moto G5). When I connect the device to my home network however it works fine. I am at a total loss as I have tried the following:-1. Checked all my phone settings to see if ...
Please Help, I am unable to use Spotify when I am using the data on my phone (Moto G5). When I connect the device to my home network however it works fine. I am at a total loss as I have tried the f...
Community Legend
743 Views
1 replies
0 likes
Put a local song into my spotify playlist (.mp3 file) but afterwards renamed the file. Now in spotify I have an empty song and when I go to remove it I am presented with no options. To try remove this I cleared all spotify data and now return and fin...
Put a local song into my spotify playlist (.mp3 file) but afterwards renamed the file. Now in spotify I have an empty song and when I go to remove it I am presented with no options. To try remove thi...
Community Legend
1069 Views
9 replies
0 likes
When using the latest release (8.4.9. 249 armV7) on 7/3/17 spotify will not play songs, you click a song and then spotify goes black and goes to main home screen for Android 7 Galaxy S7 Edge
When using the latest release (8.4.9. 249 armV7) on 7/3/17 spotify will not play songs, you click a song and then spotify goes black and goes to main home screen for Android 7 Galaxy S7 Edge
Regular
991 Views
4 replies
2 likes
