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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196225 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196225 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538043 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444200 Views

565 replies

37 likes

Account
Free
  • 444200 Views
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  • 37 likes

Solved!! Premium Account Problem /Mobile

I have upgraded to family premium account and i have all of the premium features to desktop (windows OS) but i can only use offline listening mode on my phone(android). I can't jump anywhere and i can't skip music as playing song on my android phone....

Newbie

I have upgraded to family premium account and i have all of the premium features to desktop (windows OS) but i can only use offline listening mode on my phone(android). I can't jump anywhere and...

Joe

Community Legend

733 Views

1 replies

0 likes

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  • 1 replies
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Just bought spotify 9.99 premium how do i activate?

I just bought Spotify Premium and saw that one of the perks was that you could skip as many songs as you want so after adding in my credit card information I thought I was good to go!But then I tried to skip a song and it won't let me it just tells m...

Newbie

I just bought Spotify Premium and saw that one of the perks was that you could skip as many songs as you want so after adding in my credit card information I thought I was good to go! But then I t...

Joe

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Horrible User Experience: Removal of Downloaded Content

I apparently exceeded my 3 device limit on downloads. I recently got a new phone and turned on downloads. At the time, I was connected to the internet (phone and/or wireless). It downloaded all songs. I started listening to them. About 30 mins into t...

Music Fan

I apparently exceeded my 3 device limit on downloads.  I recently got a new phone and turned on downloads.  At the time, I was connected to the internet (phone and/or wireless).  It do...

Joe

Community Legend

608 Views

1 replies

0 likes

badux
  • 608 Views
  • 1 replies
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NE baisse PAS automatiquement le volume avec des fichiers locaux lors d'une instruction du GPS

Bonjour J'utilise Spotify avec Waze sur mon téléphone. J'ai remarqué un bug. Normalement, lorsque Spotify diffuse de la musique et que Waze diffuse une instruction vocale, le volume de la musique est automatique baissé durant l'instruction afin de re...

Newbie

Bonjour   J'utilise Spotify avec Waze sur mon téléphone. J'ai remarqué un bug.   Normalement, lorsque Spotify diffuse de la musique et que Waze diffuse une instruction vocale, le v...

2122 Views

0 replies

0 likes

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Superuser Contribution Spotify hace que mi celular se reinicie sólo

Tengo spotify Premium en mi Samsung galaxy ace 4 y luego de usar la app mi teléfono se reinicia Ya reinstale la app y hasta reinicie de fábrica el celular

Newbie

Tengo spotify Premium en mi Samsung galaxy ace 4 y luego de usar la app mi teléfono se reinicia Ya reinstale la app y hasta reinicie de fábrica el celular

HernanCortes

Newbie

9726 Views

6 replies

6 likes

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  • 6 replies
  • 6 likes

I want to REARRANGE TRACKS INSIDE PLAYLIST on Android

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I do the radio, the albums, recommeded stations and p...

Newbie

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I ...

Mikimoto

Gig Goer

1224 Views

3 replies

2 likes

  • 1224 Views
  • 3 replies
  • 2 likes

Can't browse podcast categories

When i try to browse podcasts i can see nothing but the "all podcasts" sectioni have tried scrolling down to see if there is another section under the "all podcasts", but i scrolled for like 3 minutes and the list keeps going on:(ps: there are no but...

Newbie

When i try to browse podcasts i can see nothing but the "all podcasts" section i have tried scrolling down to see if there is another section under the "all podcasts", but i scrolled for like 3 minu...

584 Views

0 replies

0 likes

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Se cierra

Hola amigos ojala ustedes me puedan ayudar, la cosa es que tengo spotify premium y funciona bien dentro de la aplicacion, pero apenas salgo de esta y comienzo a navegar por facebook incluso mensajes por whatsapp y de pronto la musica deja de reproduc...

Newbie

Hola amigos ojala ustedes me puedan ayudar, la cosa es que tengo spotify premium y funciona bien dentro de la aplicacion, pero apenas salgo de esta y comienzo a navegar por facebook incluso mens...

340 Views

0 replies

0 likes

  • 340 Views
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No me reproduce canciones offline

Aún cuando descargo las canciones y guardo los artistas al momento de reproducir sin conexión simplemente no reproduce nada y las carátulas de los discos tampoco aparecen como si no tuviese la canción.¿Alguien sabe a que se debe? Estoy bastante moles...

Newbie

Aún cuando descargo las canciones y guardo los artistas al momento de reproducir sin conexión simplemente no reproduce nada y las carátulas de los discos tampoco aparecen como si no tuviese la canció...

740 Views

0 replies

6 likes

  • 740 Views
  • 0 replies
  • 6 likes

Ringtones and Notification Stopped Working After Installing Spotify

I installed Spotify on my Microsoft Surface Pro 3 and my Nexus 5 phone and lost all sounds on my Nexus 5. MY phone calls, text messages, and calendar notification do not work at all. I have checked all my setting over and over with no luck; I only ge...

Newbie

I installed Spotify on my Microsoft Surface Pro 3 and my Nexus 5 phone and lost all sounds on my Nexus 5.  MY phone calls, text messages, and calendar notification do not work at all.  I ha...

Joe

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Spotify won't download songs, help!

Hi, so spotify won't download songs to my phone anymore. It says on top of my playlists: Go to settings to download using cellular. I dont understand becuase i'm connected to internet via a stable WiFi connection, I'm not in offline mode and download...

Newbie

Hi, so spotify won't download songs to my phone anymore. It says on top of my playlists: Go to settings to download using cellular.  I dont understand becuase i'm connected to internet via a st...

Joe

Community Legend

25055 Views

3 replies

2 likes

  • 25055 Views
  • 3 replies
  • 2 likes

Solved!! Amazon stick shows up double

Hello I have the issue that my Amazon stick and one of my friends ,that I used long time ago at his place, show up in the app. Since then I changed phones but his Amazon stick shows up in my castable possibilities (attachment first one is mine that I...

Regular

Hello I have the issue that my Amazon stick and one of my friends ,that I used long time ago at his place, show up in the app. Since then I changed phones but his Amazon stick shows up in my castable...

Joe

Community Legend

697 Views

3 replies

0 likes

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  • 3 replies
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Spotify keeps crashing randomly

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable latelyMy Asus Zenfone 2 Laser Z00ED, Android 5.0.2 LRX22G.WW software version. I tried reinstalling, re...

Casual Listener

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable lately My Asus Zenfone 2 Laser Z00ED, Android 5.0.2...

javierf55

Casual Listener

1346 Views

3 replies

0 likes

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  • 3 replies
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What happened to the app

Yesterday there were 3 tabs on the bottom, but now there are 5 and I can't look at the daily mix playlists and my followed artists. Why is this?

Casual Listener

Yesterday there were 3 tabs on the bottom, but now there are 5 and I can't look at the daily mix playlists and my followed artists. Why is this?

5jfsfw5ri0lo7mw

Casual Listener

1334 Views

6 replies

0 likes

  • 1334 Views
  • 6 replies
  • 0 likes

Solved!! "Unfortunately,Spotify Has Stopped"

Hi all. I have a Galaxy S4 and Spotify Premium has worked on it for ages. All of a sudden, it stopped working. When I tap on the app, the screen is black and for one quick second, the green Spotify logo is on the top left. Then it goes away and is re...

Newbie

Hi all.  I have a Galaxy S4 and Spotify Premium has worked on it for ages.  All of a sudden, it stopped working.  When I tap on the app, the screen is black and for one quick second, t...

gianharapan

Newbie

43221 Views

47 replies

7 likes

  • 43221 Views
  • 47 replies
  • 7 likes

Spotify Premium Downloads deleted

Hi,I recently got Spotify Premium and downloaded some songs, about 800. I use Spotify on 2 devices, my PC and my mobile. And now, the second time this happened, first time yesterday, all my songs I downloaded are still saved in my library, but they a...

Casual Listener

Hi, I recently got Spotify Premium and downloaded some songs, about 800. I use Spotify on 2 devices, my PC and my mobile. And now, the second time this happened, first time yesterday, all my songs I...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Denon AVR-X3000 no longer connects with Spotify

I had my Denon AVR-X3000 for over 2 years now and it's flawlessly connected through the amp with Spotify. I upgraded the Denon firmware about a month ago. Over the course of the past two weeks I've had to log in multiple times through the Denon app a...

Newbie

I had my Denon AVR-X3000 for over 2 years now and it's flawlessly connected through the amp with Spotify.   I upgraded the Denon firmware about a month ago. Over the course of the past two wee...

upsouthsurfer

Regular

1480 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Data Usage - Mobile vs WI-FI

Hello, I have a question about Data usage, I noticed something at Data usage like Mobile Data on Background is 789 MB and on the WI-FI the background is 33.75 MBWhy Background takes so much on Mobile Data?I know that I use a little bit of mobile data...

Music Fan

Hello, I have a question about Data usage, I noticed something at Data usage like Mobile Data on Background is 789 MB and on the WI-FI the background is 33.75 MB Why Background takes so much on Mobi...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
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S8 problem with notification when play music in top bar

Spotify users good morning, I have a problem when a play music, in top bar doesnt show the band/music in my S8. See the link of my test in two cell phone S4 working and S8 doesnt work.Its in in portuguese audio, but you can understand whats happens i...

Casual Listener

Spotify users good morning,   I have a problem when a play music, in top bar doesnt show the band/music in my S8.  See the link of my test in two cell phone S4 working and S8 doesnt work....

agentmyke

Casual Listener

584 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't unlink facebook account from Spotify.

I've followed the steps suggested:Logged in to spotify using facebook on PCGo to settingsGo to SocialThere is no option there to disconnect from facebook.It's a free spotify account that is linked to my Facebook, but I have a premium account that I w...

Newbie

I've followed the steps suggested: Logged in to spotify using facebook on PC Go to settings Go to Social There is no option there to disconnect from facebook. It's a free spotify account that ...

Joe

Community Legend

1995 Views

1 replies

0 likes

  • 1995 Views
  • 1 replies
  • 0 likes