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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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incomplete songs

I have been using Spotify for a while and of all the music I've listened to there's only one song that is incomplete. Try it for yourself, enter "Royksopp" (artist) into the spotify search, go down to the album "Senior" and choose the song "The Drug"...

Casual Listener

I have been using Spotify for a while and of all the music I've listened to there's only one song that is incomplete. Try it for yourself, enter "Royksopp" (artist) into the spotify search, go down t...

clive6

Casual Listener

3730 Views

9 replies

3 likes

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  • 9 replies
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Playback keeps stopping

Since the latest update (I'm on 8.4.9.271.armv7), playback keeps stopping almost every other song when I'm out. The track is not stopped or paused, but is stuck at 0:00 - rechoosing my phone in Spotify Connect and skipping ahead in the track seems to...

Casual Listener

Since the latest update (I'm on 8.4.9.271.armv7), playback keeps stopping almost every other song when I'm out. The track is not stopped or paused, but is stuck at 0:00 - rechoosing my phone in Spoti...

353 Views

0 replies

0 likes

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Superuser Contribution Spotify App - some Songs won´t download

Hello, I am a Premium User. I download all Playlists to my Android Phone (Samsung Galaxy I9000) but not all songs are downloading. Usually I add complete Albums as playlists. As an example I added "Tegan and Sara - Heartthrob" as a Playlist but three...

Regular

Hello,   I am a Premium User. I download all Playlists to my Android Phone (Samsung Galaxy I9000) but not all songs are downloading.   Usually I add complete Albums as playlists. As an ...

Ronik311

Newbie

5348 Views

4 replies

0 likes

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Not Playing Downloaded Material Only

When I'm at work, I listen to my downloaded content. This appears to generally work and I see no data usage as it should be. There is one playlist that I follow that is different than all the others. It is "Rock This". That playlist has video content...

Regular

When I'm at work, I listen to my downloaded content.  This appears to generally work and I see no data usage as it should be.  There is one playlist that I follow that is different than all...

Motogopher

Regular

351 Views

2 replies

0 likes

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Notification bar and lock screen controls disappearing

Everytime I pause my music, on my android, even with no battery saver or blue light blocker the notification and lock screen controls disappear and I have to open the app to unpause my music. I also looked at similar issues and spotify had full acces...

Newbie

Everytime I pause my music, on my android, even with no battery saver or blue light blocker the notification and lock screen controls disappear and I have to open the app to unpause my music. I also ...

250 Views

0 replies

0 likes

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Add songs

Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network.How can I listen to the songs I added when im not at home ?Thx for repply, Vincent.

Regular

Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network. How can I listen to the songs I added when im no...

Vincentosin

Regular

1092 Views

10 replies

0 likes

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  • 10 replies
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How do i change playlist name on mobile

Is it possible to change playlist name on phone

Music Fan

Is it possible to change playlist name on phone

nessknowsbest

Casual Listener

3473 Views

4 replies

0 likes

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Tracks Skipping/Pausing on Android

Hey all, I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when you go over that huge bump in your old car. Not skipping whole t...

Music Fan

Hey all,   I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when yo...

gunner609

Newbie

22465 Views

40 replies

2 likes

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Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...

Newbie

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...

Punkygirl

Newbie

81853 Views

13 replies

14 likes

Android 5.0.2
application
Buffering
galaxy s5
loading
Mobile
Playlists
Samsung
samsung galaxy s5
slow
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  • 14 likes

Strange problem..

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in norwegian), song gets paused and spotify starts to...

Newbie

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in...

332 Views

0 replies

0 likes

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Re: Shuts down after hit play!

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing.. after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for download.. but i had no issues with this before the latest 2 ...

Casual Listener

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing..  after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for dow...

MissSPG

Casual Listener

348 Views

2 replies

0 likes

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syncing to facebook

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Casual Listener

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Joe

Community Legend

631 Views

3 replies

0 likes

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Spotify pauses downloaded songs on Huawei android

Device:Huawei Y6 IIOperating System Version:Android 5.1Spotify Version:8.4.7.1108Account:PremiumDescription:Some downloaded songs pause automatically. The songs that pause automatically are always the same and they pause on the same spot in the song....

Casual Listener

Device: Huawei Y6 II Operating System Version: Android 5.1 Spotify Version: 8.4.7.1108 Account: Premium Description: Some downloaded songs pause automatically. The songs that pause automatic...

iPoerk

Casual Listener

877 Views

2 replies

0 likes

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Spotify keeps pausing at random intervals. At the moment its pausing every 30 seconds or so.

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Newbie

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Joe

Community Legend

582 Views

1 replies

0 likes

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  • 1 replies
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Solved!! appli windows vs android

Hi,Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet.Avec Android, je suis obligé de choisir la playlist dans le dossier...

Casual Listener

Hi, Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet. Avec Android...

mamastem

Casual Listener

579 Views

2 replies

0 likes

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Cómo ver las letras en 2017 para un Moto g 4 plus ?

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

Newbie

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

244 Views

0 replies

0 likes

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Playlist bei Neustart bei zuletzt gespielten Titel starten

Hallo,gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?

Newbie

Hallo, gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?  

339 Views

0 replies

0 likes

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Spotify Songs Not Downloading

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get my songs to download?

Casual Listener

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get ...

Joe

Community Legend

277 Views

1 replies

0 likes

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Spotify for Family lets only one family member access and play their playlists

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

Newbie

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

196 Views

0 replies

0 likes

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