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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397124 Views

547 replies

35 likes

Account
Free
  • 397124 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8493 Views

0 replies

7 likes

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[Behind the Lyrics] Option to show Lyrics only

Yea so i updated spotify 2day and i dont have the lyrics feature for spotify. Does this feature work only for iphone(am on android)or is it selected songs that use that feature if so, what songs work with this feature

Newbie

Yea so i updated spotify 2day and i dont have the lyrics feature for spotify. Does this feature work only for iphone(am on android)or is it selected songs that use that feature if so, what songs work...

Joe

Community Legend

2656 Views

1 replies

1 likes

  • 2656 Views
  • 1 replies
  • 1 likes

Need refund

Need refund

Newbie

Need refund

kejt_

Community Legend

546 Views

4 replies

0 likes

  • 546 Views
  • 4 replies
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Fire 7 doesn't download local files

Hi there, I just bought a new Fire 7 tablet in replacement for my old Lenovo. For some reason, the Fire doesn't download the local files. I didn't have any problems with my Lenovo or my Sony mobile, so I'm kind of clueless.Of course I'm in the same W...

Newbie

Hi there,   I just bought a new Fire 7 tablet in replacement for my old Lenovo.  For some reason, the Fire doesn't download the local files. I didn't have any problems with my Lenovo or ...

Joe

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Songs were deleted

The Android app keeps deleting my song and I need to redownload every song everyday

Newbie

The Android app keeps deleting my song and I need to redownload every song everyday

Urb4n0ninj4

Regular

352 Views

1 replies

1 likes

  • 352 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android missing saved music

Like to report that twice now, Ive opened spotify to find all my saved albums are no longer available.I still have saved playlists, only everything under artist tab is,missing.First time I believed was caused by a software update clearing memory to u...

Newbie

Like to report that twice now, Ive opened spotify to find all my saved albums are no longer available. I still have saved playlists, only everything under artist tab is,missing. First time I believ...

MikeStokes

Newbie

588 Views

3 replies

0 likes

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  • 3 replies
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Spotify freezing if offline mode turned off on data

Android starts freezing randomly if i don't keep Spotify on offline mode when using data, but have no issues on wifi. Phone is Moto G 3.

Casual Listener

Android starts freezing randomly if i don't keep Spotify on offline mode when using data, but have no issues on wifi. Phone is Moto G 3.

352 Views

0 replies

0 likes

  • 352 Views
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incomplete songs

I have been using Spotify for a while and of all the music I've listened to there's only one song that is incomplete. Try it for yourself, enter "Royksopp" (artist) into the spotify search, go down to the album "Senior" and choose the song "The Drug"...

Casual Listener

I have been using Spotify for a while and of all the music I've listened to there's only one song that is incomplete. Try it for yourself, enter "Royksopp" (artist) into the spotify search, go down t...

clive6

Casual Listener

3837 Views

9 replies

3 likes

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  • 9 replies
  • 3 likes

Playback keeps stopping

Since the latest update (I'm on 8.4.9.271.armv7), playback keeps stopping almost every other song when I'm out. The track is not stopped or paused, but is stuck at 0:00 - rechoosing my phone in Spotify Connect and skipping ahead in the track seems to...

Casual Listener

Since the latest update (I'm on 8.4.9.271.armv7), playback keeps stopping almost every other song when I'm out. The track is not stopped or paused, but is stuck at 0:00 - rechoosing my phone in Spoti...

367 Views

0 replies

0 likes

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Superuser Contribution Spotify App - some Songs won´t download

Hello, I am a Premium User. I download all Playlists to my Android Phone (Samsung Galaxy I9000) but not all songs are downloading. Usually I add complete Albums as playlists. As an example I added "Tegan and Sara - Heartthrob" as a Playlist but three...

Regular

Hello,   I am a Premium User. I download all Playlists to my Android Phone (Samsung Galaxy I9000) but not all songs are downloading.   Usually I add complete Albums as playlists. As an ...

Ronik311

Newbie

5379 Views

4 replies

0 likes

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Not Playing Downloaded Material Only

When I'm at work, I listen to my downloaded content. This appears to generally work and I see no data usage as it should be. There is one playlist that I follow that is different than all the others. It is "Rock This". That playlist has video content...

Regular

When I'm at work, I listen to my downloaded content.  This appears to generally work and I see no data usage as it should be.  There is one playlist that I follow that is different than all...

Motogopher

Regular

383 Views

2 replies

0 likes

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Notification bar and lock screen controls disappearing

Everytime I pause my music, on my android, even with no battery saver or blue light blocker the notification and lock screen controls disappear and I have to open the app to unpause my music. I also looked at similar issues and spotify had full acces...

Newbie

Everytime I pause my music, on my android, even with no battery saver or blue light blocker the notification and lock screen controls disappear and I have to open the app to unpause my music. I also ...

261 Views

0 replies

0 likes

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Add songs

Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network.How can I listen to the songs I added when im not at home ?Thx for repply, Vincent.

Regular

Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network. How can I listen to the songs I added when im no...

Vincentosin

Regular

1293 Views

10 replies

0 likes

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  • 10 replies
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How do i change playlist name on mobile

Is it possible to change playlist name on phone

Music Fan

Is it possible to change playlist name on phone

nessknowsbest

Casual Listener

3504 Views

4 replies

0 likes

  • 3504 Views
  • 4 replies
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Tracks Skipping/Pausing on Android

Hey all, I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when you go over that huge bump in your old car. Not skipping whole t...

Music Fan

Hey all,   I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when yo...

gunner609

Newbie

22966 Views

40 replies

2 likes

  • 22966 Views
  • 40 replies
  • 2 likes

Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...

Newbie

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...

Punkygirl

Newbie

82086 Views

13 replies

14 likes

Android 5.0.2
application
Buffering
galaxy s5
loading
Mobile
Playlists
Samsung
samsung galaxy s5
slow
  • 82086 Views
  • 13 replies
  • 14 likes

Strange problem..

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in norwegian), song gets paused and spotify starts to...

Newbie

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in...

354 Views

0 replies

0 likes

  • 354 Views
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Re: Shuts down after hit play!

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing.. after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for download.. but i had no issues with this before the latest 2 ...

Casual Listener

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing..  after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for dow...

MissSPG

Casual Listener

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
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syncing to facebook

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Casual Listener

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Joe

Community Legend

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
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Spotify pauses downloaded songs on Huawei android

Device:Huawei Y6 IIOperating System Version:Android 5.1Spotify Version:8.4.7.1108Account:PremiumDescription:Some downloaded songs pause automatically. The songs that pause automatically are always the same and they pause on the same spot in the song....

Casual Listener

Device: Huawei Y6 II Operating System Version: Android 5.1 Spotify Version: 8.4.7.1108 Account: Premium Description: Some downloaded songs pause automatically. The songs that pause automatic...

iPoerk

Casual Listener

906 Views

2 replies

0 likes

  • 906 Views
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Spotify keeps pausing at random intervals. At the moment its pausing every 30 seconds or so.

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Newbie

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Joe

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes