Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376553 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Bring back the option to choose a folder for downloaded files on Android
Bring back the option to choose a folder for downloaded files on Android 😕
Community Legend
279 Views
1 replies
0 likes
De un tiempo a la fecha después Spotify comienza a calentar demasiado mi celular y todas las demás aplicaciones comienzan a alentarse, el escritorio tarda demasiado en aparecer, ya probé desinatalando la aplicación y el equipo regresa a la normalidad...
De un tiempo a la fecha después Spotify comienza a calentar demasiado mi celular y todas las demás aplicaciones comienzan a alentarse, el escritorio tarda demasiado en aparecer, ya probé desinataland...
304 Views
0 replies
0 likes
Not sure if it just me, but the Android app is functioning in a rather bizzare way when it comes to podcasts. I have played through all Worldly podcast episodes. The desktop version is set to display all unplayed episodes (and it is displaying episod...
Not sure if it just me, but the Android app is functioning in a rather bizzare way when it comes to podcasts. I have played through all Worldly podcast episodes. The desktop version is set t...
1147 Views
0 replies
1 likes
Hola hace un tiempo sincronizada normal y se cargaban las canciones a playlist tus shazam de un momento dejo de funcionar por más q reinstale ambas apps nada. EN shazam me logueo en spotify y sale DESAFORTUNADAMENTE SE DETUVO SHAZAM vuelvo a entrar y...
Hola hace un tiempo sincronizada normal y se cargaban las canciones a playlist tus shazam de un momento dejo de funcionar por más q reinstale ambas apps nada. EN shazam me logueo en spotify y sale DE...
Newbie
6224 Views
1 replies
10 likes
Yea so i updated spotify 2day and i dont have the lyrics feature for spotify. Does this feature work only for iphone(am on android)or is it selected songs that use that feature if so, what songs work with this feature
Yea so i updated spotify 2day and i dont have the lyrics feature for spotify. Does this feature work only for iphone(am on android)or is it selected songs that use that feature if so, what songs work...
Community Legend
2638 Views
1 replies
1 likes
Hi there, I just bought a new Fire 7 tablet in replacement for my old Lenovo. For some reason, the Fire doesn't download the local files. I didn't have any problems with my Lenovo or my Sony mobile, so I'm kind of clueless.Of course I'm in the same W...
Hi there, I just bought a new Fire 7 tablet in replacement for my old Lenovo. For some reason, the Fire doesn't download the local files. I didn't have any problems with my Lenovo or ...
Community Legend
282 Views
1 replies
0 likes
The Android app keeps deleting my song and I need to redownload every song everyday
The Android app keeps deleting my song and I need to redownload every song everyday
Regular
338 Views
1 replies
1 likes
Like to report that twice now, Ive opened spotify to find all my saved albums are no longer available.I still have saved playlists, only everything under artist tab is,missing.First time I believed was caused by a software update clearing memory to u...
Like to report that twice now, Ive opened spotify to find all my saved albums are no longer available. I still have saved playlists, only everything under artist tab is,missing. First time I believ...
Newbie
544 Views
3 replies
0 likes
Android starts freezing randomly if i don't keep Spotify on offline mode when using data, but have no issues on wifi. Phone is Moto G 3.
Android starts freezing randomly if i don't keep Spotify on offline mode when using data, but have no issues on wifi. Phone is Moto G 3.
337 Views
0 replies
0 likes
I have been using Spotify for a while and of all the music I've listened to there's only one song that is incomplete. Try it for yourself, enter "Royksopp" (artist) into the spotify search, go down to the album "Senior" and choose the song "The Drug"...
I have been using Spotify for a while and of all the music I've listened to there's only one song that is incomplete. Try it for yourself, enter "Royksopp" (artist) into the spotify search, go down t...
Casual Listener
3731 Views
9 replies
3 likes
Since the latest update (I'm on 8.4.9.271.armv7), playback keeps stopping almost every other song when I'm out. The track is not stopped or paused, but is stuck at 0:00 - rechoosing my phone in Spotify Connect and skipping ahead in the track seems to...
Since the latest update (I'm on 8.4.9.271.armv7), playback keeps stopping almost every other song when I'm out. The track is not stopped or paused, but is stuck at 0:00 - rechoosing my phone in Spoti...
353 Views
0 replies
0 likes
Hello, I am a Premium User. I download all Playlists to my Android Phone (Samsung Galaxy I9000) but not all songs are downloading. Usually I add complete Albums as playlists. As an example I added "Tegan and Sara - Heartthrob" as a Playlist but three...
Hello, I am a Premium User. I download all Playlists to my Android Phone (Samsung Galaxy I9000) but not all songs are downloading. Usually I add complete Albums as playlists. As an ...
Newbie
5348 Views
4 replies
0 likes
When I'm at work, I listen to my downloaded content. This appears to generally work and I see no data usage as it should be. There is one playlist that I follow that is different than all the others. It is "Rock This". That playlist has video content...
When I'm at work, I listen to my downloaded content. This appears to generally work and I see no data usage as it should be. There is one playlist that I follow that is different than all...
Regular
353 Views
2 replies
0 likes
Everytime I pause my music, on my android, even with no battery saver or blue light blocker the notification and lock screen controls disappear and I have to open the app to unpause my music. I also looked at similar issues and spotify had full acces...
Everytime I pause my music, on my android, even with no battery saver or blue light blocker the notification and lock screen controls disappear and I have to open the app to unpause my music. I also ...
250 Views
0 replies
0 likes
Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network.How can I listen to the songs I added when im not at home ?Thx for repply, Vincent.
Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network. How can I listen to the songs I added when im no...
Regular
1092 Views
10 replies
0 likes
Is it possible to change playlist name on phone
Is it possible to change playlist name on phone
Casual Listener
3473 Views
4 replies
0 likes
Hey all, I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when you go over that huge bump in your old car. Not skipping whole t...
Hey all, I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when yo...
Newbie
22477 Views
40 replies
2 likes
Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...
Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...
Newbie
81859 Views
13 replies
14 likes
Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in norwegian), song gets paused and spotify starts to...
Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in...
334 Views
0 replies
0 likes
