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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115276 Views

27 replies

4 likes

  • 115276 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231694 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231694 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591243 Views

79 replies

3 likes

  • 591243 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485713 Views

580 replies

42 likes

Account
Free
  • 485713 Views
  • 580 replies
  • 42 likes

Solved!! Error in getting Spotify Updates / Push notifications on Android device

I do not get any push notifications (Spotify Updates) from Spotify on my Android device. I have hooked of (se picture below) that I want push-notifications - still I do not get any notifications.Skjermbilde.JPGI have an Samsung Galaxy S7 Edge running...

Newbie

I do not get any push notifications (Spotify Updates) from Spotify on my Android device. I have hooked of (se picture below) that I want push-notifications - still I do not get any notifications. ...

Joe

Community Legend

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Selecting Artist after search crashes/minimizes Spotify

Installed Spotify on Dell Venue 8 Android tablet. When using the search feature, for example "Neil Diamond" if you select an Album/Artist the Spotify app minimizes back to the desktop essentially crashing the app. If you select a song "track" it star...

Casual Listener

Installed Spotify on Dell Venue 8 Android tablet.     When using the search feature, for example "Neil Diamond" if you select an Album/Artist the Spotify app minimizes back to the deskt...

Mk56

Regular

3603 Views

10 replies

0 likes

  • 3603 Views
  • 10 replies
  • 0 likes

Changing tracks in the car - aux cable

Hi, I am using Spotify in the car connecting using an aux cable. Is there anything that will allow me to change the song without touching my phone? Thanks

Casual Listener

Hi,    I am using Spotify in the car connecting using an aux cable.  Is there anything that will allow me to change the song without touching my phone?   Thanks 

1901 Views

0 replies

2 likes

aux
cable
Car
  • 1901 Views
  • 0 replies
  • 2 likes

Solved!! Samsung Galaxy S8 Resolution Issue

Hi all, I'm having a bit of an issue with my new Galaxy S8. There a 2 quite thick black bars on the top and bottom of my screen. I'll attach a picture for further help. Anyone know of any solutions?

Casual Listener

Hi all, I'm having a bit of an issue with my new Galaxy S8. There a 2 quite thick black bars on the top and bottom of my screen. I'll attach a picture for further help. Anyone know of any solutions?

C3dy

Casual Listener

7213 Views

2 replies

1 likes

  • 7213 Views
  • 2 replies
  • 1 likes

Andriod Auto breaks when Spotify on Sonos used prior

I've noticed that my Samsug Galaxy S7 (Andriod v7.0, Kernel v3.18.31-11614766) running Spotify v 8.4.9.271, intermittantly doesn't play and errors out on the Andriod Auto console on my Chevy Bolt EV. To resolve this I will first disconnect the S7 fro...

Regular

I've noticed that my Samsug Galaxy S7 (Andriod v7.0, Kernel v3.18.31-11614766) running Spotify v 8.4.9.271, intermittantly doesn't play and errors out on the Andriod Auto console on my Chevy Bolt EV....

743 Views

0 replies

0 likes

Sonos Andriod Auto Bolt
  • 743 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast Premium feature?

HiI have noticed that the Chromecast streaming feature from the Spotify Android player seem to have recently become for premium accounts only - or at least this is what I read in the app when attempting to connect to it.However looking at this page h...

Music Fan

Hi I have noticed that the Chromecast streaming feature from the Spotify Android player seem to have recently become for premium accounts only - or at least this is what I read in the app when att...

Montanaskiers

Newbie

21396 Views

8 replies

0 likes

  • 21396 Views
  • 8 replies
  • 0 likes

Will not play music

July 26th 2017I think your latest version has a virus in it. Its crashed my LG G3 and is now crashing my brand new (like one day old) LG G6. It won't even play music. It loads the song up but will not play it. The bar doesn't move It freezes and then...

Newbie

July 26th 2017 I think your latest version has a virus in it. Its crashed my LG G3 and is now crashing my brand new (like one day old) LG G6. It won't even play music. It loads the song up but wil...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Database or displaying problem following artist?!

Hi, sometimes spotify seems to forget that an artist is marked to be followed, or it displays different results!It happens in the Android App as well as in the browser. Case 1 (App and browser): I choose an artist to follow, but the next day the deci...

Casual Listener

Hi,   sometimes spotify seems to forget that an artist is marked to be followed, or it displays different results! It happens in the Android App as well as in the browser.   Case 1 (Ap...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Musica trava o aplicativo

Olá, há umas semanas quando eu escuto certas músicas o aplicativo simplesmente trava, só reiniciando o meu celular o aplicativo volta ao normal. Mas sempre essas certas músicas causam esse problema, e além disso nem consigo escutá-las.Meu celular é u...

Casual Listener

Olá, há umas semanas quando eu escuto certas músicas o aplicativo simplesmente trava, só reiniciando o meu celular o aplicativo volta ao normal. Mas sempre essas certas músicas causam esse problema, ...

Bittencourt

Spotify Star

1894 Views

4 replies

0 likes

  • 1894 Views
  • 4 replies
  • 0 likes

Desvincular facebook

Anteriormente tentei conectar uma conta antiga do facebook ao Spotify Premium, porém não foi possível pq ja tinha feito uma conta gratuita sem querer. Agora mudei de facebook e tentei conectá-la porém a mensagem que diz que está vinculada em outra co...

Newbie

Anteriormente tentei conectar uma conta antiga do facebook ao Spotify Premium, porém não foi possível pq ja tinha feito uma conta gratuita sem querer. Agora mudei de facebook e tentei conectá-la poré...

Bittencourt

Spotify Star

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Multiple problems

I've had spotify premium for over a year now and I've encountered the same problems with every phone I have owned. 1. I keep having to redownload music after I've had it saved to my phone and downloaded for a few months. This happens constantly, and ...

Newbie

I've had spotify premium for over a year now and I've encountered the same problems with every phone I have owned. 1. I keep having to redownload music after I've had it saved to my phone and downloa...

Joe

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Song repeats..

No matter which Album or artist is playing after the 3rd or 4th song plays it repeats that last song that was played but it's showing on the cue as if the next song is playing...??? So I need to go arrow back then arrow forward in order to play the n...

Newbie

No matter which Album or artist is playing after the 3rd or 4th song plays it repeats that last song that was played but it's showing on the cue as if the next song is playing...??? So I need to go a...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Premium does not work on my phone

Hey guys, i bought Premium a few days ago. On my pc i dont have any problems but on my phone, it wont work. When im skipping for instance, it says its a premium feature etc. but its my Premium account.

Newbie

Hey guys, i bought Premium a few days ago. On my pc i dont have any problems but on my phone, it wont work. When im skipping for instance, it says its a premium feature etc. but its my Premium accoun...

Joe

Community Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

How can I play a single album?

Here's exactly what I'm trying to do. I have a premium account as well btw. I want to listen to the album "Good Company" by The Dead South. I search it, and Spotify brings it up. I click the first song, 'Long Gone' and it plays it. After the song end...

Casual Listener

Here's exactly what I'm trying to do. I have a premium account as well btw.   I want to listen to the album "Good Company" by The Dead South.   I search it, and Spotify brings it up. &...

Joe

Community Legend

2934 Views

3 replies

0 likes

  • 2934 Views
  • 3 replies
  • 0 likes

Spotify offline dosnt work

Hello, ive rebooted my Samsung Galaxy A3 2017 today and i have problem with Spotify offline mode. I cannot download my songs. I click download, device look like that it downloading but, when i turn off WIFI and data. I cannot play what i wanted downl...

Casual Listener

Hello, ive rebooted my Samsung Galaxy A3 2017 today and i have problem with Spotify offline mode. I cannot download my songs. I click download, device look like that it downloading but, when i turn o...

Jeymont

Casual Listener

1004 Views

5 replies

0 likes

  • 1004 Views
  • 5 replies
  • 0 likes

Song playback is too fast

Help ! Spotify has been working great then recently after its been on for half an hour or so all the songs start playing too quickly. Its driving me mad and ruining the listening experience! Its the same regardless of whether using bluetooth, headpho...

Regular

Help ! Spotify has been working great then recently after its been on for half an hour or so all the songs start playing too quickly. Its driving me mad and ruining the listening experience! Its the ...

kerry17

Regular

10897 Views

4 replies

1 likes

  • 10897 Views
  • 4 replies
  • 1 likes

Suggested Songs Playing Mid-album

I have premium, but when i play albums from my library I'm still getting suggested songs in the middle of them. Is there a way to stop this?

Casual Listener

I have premium, but when i play albums from my library I'm still getting suggested songs in the middle of them. Is there a way to stop this?

aka-maggie

Casual Listener

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes

Debating on dropping premium, no dislike feature?

im really lost why i pay for premium besides occasional ads.i listen to daily mix and weekly discovery only, i dont really save songs and listen to them later.i HATE being forced to listed to the same song over and over again with no option of blocki...

Casual Listener

im really lost why i pay for premium besides occasional ads. i listen to daily mix and weekly discovery only, i dont really save songs and listen to them later. i HATE being forced to listed to t...

mollybeee

Roadie

1699 Views

4 replies

6 likes

  • 1699 Views
  • 4 replies
  • 6 likes