Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387557 Views

545 replies

34 likes

Account
Free
  • 387557 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Cannot find song

I'm compiling a rock covers playlist, but some songs I have as mp3 I cannot find on Spotify. Foo Fighters band on the run (which a google search says is there), evanesense heartshaped box & audioslave seven nation army. Any ideas where I can get thes...

Casual Listener

I'm compiling a rock covers playlist, but some songs I have as mp3 I cannot find on Spotify. Foo Fighters band on the run (which a google search says is there), evanesense heartshaped box & audio...

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes

Sonido molesto al reproducir en el auto.

Cuando reproduzco Spotify en mi auto (Renault Captur) comienza a emitir un sonido extraño, como de corto circuito o inducción, ocurre que conecto otros dispositivos y no hay problema, también reprouzco la música que está guardada en mi teléfono y no ...

Newbie

Cuando reproduzco Spotify en mi auto (Renault Captur) comienza a emitir un sonido extraño, como de corto circuito o inducción, ocurre que conecto otros dispositivos y no hay problema, también reprouz...

Exlink

Newbie

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Samsung S7 Edge Digital pinging noise via Bluetooth in car

So I Have been using spottify via bluetooth in my car for quite a while now. It was working perfectly untill probably 2 or 3 updates ago for the phones software. Now when it connects it might play for a few seconds or not at all, then all that comes ...

Casual Listener

So I Have been using spottify via bluetooth in my car for quite a while now. It was working perfectly untill probably 2 or 3 updates ago for the phones software.   Now when it connects it migh...

duzktilldwn

Casual Listener

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Problemas na reproduracao de musicas

Sou premium. Toda vez que eu minimizo, o aplicativo pausa a música. Além disso, as músicas ficam indisponíveis para tocar quando eu seleciono.

Casual Listener

Sou premium. Toda vez que eu minimizo, o aplicativo pausa a música. Além disso, as músicas ficam indisponíveis para tocar quando eu seleciono.

renato_perigo

Newbie

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Problem with download

My Spotify download the music and after I switch to offline mode his don`t play the sound.

Newbie

My Spotify download the music and after I switch to offline mode his don`t play the sound.

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Superuser Contribution Auto updating downloaded playlists

Is there an option in settings to have Spotify auto update newly added tracks to downloaded playlists? Right now it looks like Spotify has to be open in the foreground on my Google Pixel in order to add newly added tracks to downloaded playlists. I h...

Casual Listener

Is there an option in settings to have Spotify auto update newly added tracks to downloaded playlists? Right now it looks like Spotify has to be open in the foreground on my Google Pixel in order to ...

rogermoucheron

Newbie

3245 Views

2 replies

2 likes

  • 3245 Views
  • 2 replies
  • 2 likes

Superuser Contribution Tengo 2 suscripciones

Hola en un mail tengo dos suscripciones y quiero dar de baja una ¿cómo puedo hacerle?

Newbie

Hola en un mail tengo dos suscripciones y quiero dar de baja una ¿cómo puedo hacerle?

Maria_B

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Deletes My Downloaded Songs

Spotify freezing and deleting my downloaded songs at randomly times.It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or just quit the app, when I re-open app it seems there's n...

Newbie

Spotify freezing and deleting my downloaded songs at randomly times. It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or jus...

Maria_B

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't follow another's playlist. (I follow, but i can't see them)

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) this playlist is it in my profile. The problem is when...

Newbie

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) thi...

Maria_B

Moderator

1468 Views

1 replies

0 likes

  • 1468 Views
  • 1 replies
  • 0 likes

Superuser Contribution My library songs gone

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is downloaded is suddenly empty. even though it's sti...

Casual Listener

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is...

Maria_B

Moderator

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waking me up!

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I have a galaxy s6. I am So close to cancelling Spoti...

Newbie

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I ...

Maria_B

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged into 2 devices with facebook

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

Newbie

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

Maria_B

Moderator

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

How do I remove a song from "next on shuffle"

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remove it from the shuffle. Now it seems like I can high...

Newbie

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remov...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Multiple Issues (Problems from 2013 and 15 occurring)

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now and I can say that it has served me well.Anyway.I'm u...

Newbie

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now an...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Spotify and chromecast audio

Hi Guys, I'm using spotify with chromecast audio and it does not work ok,the music crashes, interrupts and sometimes stops and no more backlosing the connection with chromecast audio.It has problems both on the galaxy s7 edge and on the tab S.Other p...

Newbie

Hi  Guys,   I'm using spotify with chromecast audio and it does not work ok, the music crashes, interrupts and sometimes stops and no more back losing the connection with chromecast aud...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify works perfectly

So you might ask why I am posting under the help section?Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes.Playing clash of clans will do the same as long as I am interactive with it.My question is, what sch...

Casual Listener

So you might ask why I am posting under the help section? Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes. Playing clash of clans will do the same as ...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Chromecasts don't appear in device list anymore

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list. This used to be fixed by force stopping the app, but that didn't work, and neither did restarting my phone. My phone is a Galaxy S8+ on Android 7...

Casual Listener

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list.   This used to be fixed by force stopping the app, but that didn't work, and neither di...

deanylev

Casual Listener

587 Views

4 replies

0 likes

  • 587 Views
  • 4 replies
  • 0 likes

Solved!! Can't put local files from my Spotify playlist onto my android (Galaxy S5) phone. Please Help.

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone." I'm assuming this means create your playlists (including local files...

Newbie

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone."  ...

klinkpc

Newbie

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

why cant I use the microphone to search for music?

why is it no longer possible to search using te microphone on your keyboard?just cancelled my subscription today because of that..

Regular

why is it no longer possible to search using te microphone on your keyboard? just cancelled my subscription today because of that..

ashtar11

Regular

1737 Views

2 replies

1 likes

  • 1737 Views
  • 2 replies
  • 1 likes

Artist information in App (Android,...)

Hey, how can I see the artists information on my phone(android) using the spotify app?Would be nice to read about the interprets when I'm not at the PC. Thanks

Casual Listener

Hey,   how can I see the artists information on my phone(android) using the spotify app? Would be nice to read about the interprets when I'm not at the PC.   Thanks 🙂

Joe

Community Legend

1723 Views

3 replies

1 likes

  • 1723 Views
  • 3 replies
  • 1 likes