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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376030 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!!Superuser Contribution Spotify Deletes My Downloaded Songs

Spotify freezing and deleting my downloaded songs at randomly times.It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or just quit the app, when I re-open app it seems there's n...

Newbie

Spotify freezing and deleting my downloaded songs at randomly times. It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or jus...

Maria_B

Moderator

548 Views

1 replies

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Superuser Contribution I can't follow another's playlist. (I follow, but i can't see them)

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) this playlist is it in my profile. The problem is when...

Newbie

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) thi...

Maria_B

Moderator

1462 Views

1 replies

0 likes

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Superuser Contribution My library songs gone

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is downloaded is suddenly empty. even though it's sti...

Casual Listener

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is...

Maria_B

Moderator

587 Views

1 replies

0 likes

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Superuser Contribution Waking me up!

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I have a galaxy s6. I am So close to cancelling Spoti...

Newbie

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I ...

Maria_B

Moderator

341 Views

1 replies

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Superuser Contribution Logged into 2 devices with facebook

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

Newbie

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

Maria_B

Moderator

1044 Views

1 replies

0 likes

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How do I remove a song from "next on shuffle"

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remove it from the shuffle. Now it seems like I can high...

Newbie

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remov...

478 Views

0 replies

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Multiple Issues (Problems from 2013 and 15 occurring)

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now and I can say that it has served me well.Anyway.I'm u...

Newbie

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now an...

282 Views

0 replies

0 likes

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Spotify and chromecast audio

Hi Guys, I'm using spotify with chromecast audio and it does not work ok,the music crashes, interrupts and sometimes stops and no more backlosing the connection with chromecast audio.It has problems both on the galaxy s7 edge and on the tab S.Other p...

Newbie

Hi  Guys,   I'm using spotify with chromecast audio and it does not work ok, the music crashes, interrupts and sometimes stops and no more back losing the connection with chromecast aud...

382 Views

0 replies

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Spotify works perfectly

So you might ask why I am posting under the help section?Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes.Playing clash of clans will do the same as long as I am interactive with it.My question is, what sch...

Casual Listener

So you might ask why I am posting under the help section? Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes. Playing clash of clans will do the same as ...

289 Views

0 replies

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Chromecasts don't appear in device list anymore

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list. This used to be fixed by force stopping the app, but that didn't work, and neither did restarting my phone. My phone is a Galaxy S8+ on Android 7...

Casual Listener

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list.   This used to be fixed by force stopping the app, but that didn't work, and neither di...

deanylev

Casual Listener

559 Views

4 replies

0 likes

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Solved!! Can't put local files from my Spotify playlist onto my android (Galaxy S5) phone. Please Help.

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone." I'm assuming this means create your playlists (including local files...

Newbie

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone."  ...

klinkpc

Newbie

752 Views

3 replies

0 likes

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why cant I use the microphone to search for music?

why is it no longer possible to search using te microphone on your keyboard?just cancelled my subscription today because of that..

Regular

why is it no longer possible to search using te microphone on your keyboard? just cancelled my subscription today because of that..

ashtar11

Regular

1719 Views

2 replies

1 likes

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Artist information in App (Android,...)

Hey, how can I see the artists information on my phone(android) using the spotify app?Would be nice to read about the interprets when I'm not at the PC. Thanks

Casual Listener

Hey,   how can I see the artists information on my phone(android) using the spotify app? Would be nice to read about the interprets when I'm not at the PC.   Thanks 🙂

Joe

Community Legend

1703 Views

3 replies

1 likes

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I can't login

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Casual Listener

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Joe

Community Legend

364 Views

3 replies

0 likes

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Media player remote keys no longer working for navigation

Hey,I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update. Only "remote" mouse works which is extremely inconvenient as I still can n...

Newbie

Hey, I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update.   Only "remote...

460 Views

0 replies

0 likes

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Downloaded Songs

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now.The problems starts when I open spotify, it'll then want me to log in...

Newbie

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now. The problems sta...

12160322313

Casual Listener

390 Views

1 replies

1 likes

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Just starting out, problems already..

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the listening process. The playlist says "Loading..." forever...

Newbie

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the l...

278 Views

0 replies

0 likes

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Unplayable Songs

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remove them from my saved songs. Any ideas on how to rem...

Newbie

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remov...

514 Views

0 replies

0 likes

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Es una mierda!!!!

La re puta madre que los parió es la cuarta vez que tengo que volver a bajar toda la música por que se borra que mierda es este error!!!??? Como mierda se soluciona estoy a punto de dar de baja esta porquería de programa es una basura!!!!!

Newbie

La re puta madre que los parió es la cuarta vez que tengo que volver a bajar toda la música por que se borra que mierda es este error!!!??? Como mierda se soluciona estoy a punto de dar de baja esta ...

roldan_martin

Newbie

2124 Views

1 replies

2 likes

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