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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey,Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'm not at the song cap. The song will play like 20-40 se...
Hey, Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'...
Casual Listener
10910 Views
2 replies
0 likes
With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly when unlocking the phone, but also while I'm using ot...
With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly wh...
Newbie
11003 Views
5 replies
4 likes
App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple developers and address the issue as a real company wo...
App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple de...
Casual Listener
1339 Views
9 replies
0 likes
hi, i installed spotify on my g7 edge and upgraded to premium but it still says"free account - go premium" when i installed it on my pc it says "spotify premium" and it also says that when i check the sub info when logging in to check acc settings.wh...
hi, i installed spotify on my g7 edge and upgraded to premium but it still says "free account - go premium" when i installed it on my pc it says "spotify premium" and it also says that when i chec...
Newbie
467 Views
2 replies
0 likes
Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-install, reboot, etc. Stations are very key to using Spo...
Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-...
Newbie
2907 Views
10 replies
0 likes
Hello.I'm having issues with chromecast dissapearing in 'devices'I have to clear the cache and log out of spotify every time I leave the house/ get out of range of the local wifi.I have tried reinstalling and removing 'offline playlists' in my accoun...
Hello. I'm having issues with chromecast dissapearing in 'devices' I have to clear the cache and log out of spotify every time I leave the house/ get out of range of the local wifi. I have t...
662 Views
0 replies
1 likes
So I have a prepaid visa card and everytime I put the information in, spotify tells me that my card or payment provider is having a bad day. Why will it not let me use my card (I've tried 3 different activated prepaid visa cards and none have worked)...
So I have a prepaid visa card and everytime I put the information in, spotify tells me that my card or payment provider is having a bad day. Why will it not let me use my card (I've tried 3 different...
Newbie
797 Views
1 replies
1 likes
Hi, I have a free account, obvs. Tried to play a station and the video ad freezes before it begins. I'm not able to do anything but close the app.I uninstalled, cleared app data, reinstalled with no change in results. (i might try a different station...
Hi, I have a free account, obvs. Tried to play a station and the video ad freezes before it begins. I'm not able to do anything but close the app. I uninstalled, cleared app data, reinstalled with n...
Casual Listener
895 Views
2 replies
2 likes
When I am trying to listen to music on my desktop, eventually when the playlist switches to a new song, the audio will come out of my phone instead of the desktop. If the session started from my desktop, why would it ever switch to my phone unless I ...
When I am trying to listen to music on my desktop, eventually when the playlist switches to a new song, the audio will come out of my phone instead of the desktop. If the session started from my desk...
300 Views
0 replies
0 likes
Since some days ago, I'm unable to order the songs of a playlists by adding date. It just happens in android, as in the desktop app they appear by date. I tried to change between different filters but is the same. The order with this filter is totall...
Since some days ago, I'm unable to order the songs of a playlists by adding date. It just happens in android, as in the desktop app they appear by date. I tried to change between different filters bu...
314 Views
0 replies
0 likes
I download some albums and the next day all this music are delete. Download again, and again, and again, always found delete the songs... in my S7 Edge.Is boring and disgusting.
I download some albums and the next day all this music are delete. Download again, and again, and again, always found delete the songs... in my S7 Edge. Is boring and disgusting.
Newbie
433 Views
1 replies
0 likes
Okay so I was having the same issue a lot of other people were having where you try to open the Spotify app, it opens for about a second, then closes. After uninstalling, restarting my phone, ect.I found that when I clicked on the app I immediately t...
Okay so I was having the same issue a lot of other people were having where you try to open the Spotify app, it opens for about a second, then closes. After uninstalling, restarting my phone, ect. ...
338 Views
0 replies
0 likes
Please help. My Spotify isn't working anymore. It closes down immediately when I turn it on. Also my phone gets really warm. I have Android 6.0.1. On a Samsung galaxy s7.I tried:- Turning my phone off and on- Reinstalling spotify and turning phone of...
Please help. My Spotify isn't working anymore. It closes down immediately when I turn it on. Also my phone gets really warm. I have Android 6.0.1. On a Samsung galaxy s7. I tried: - Turning my phon...
288 Views
0 replies
0 likes
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...
Newbie
9738 Views
5 replies
3 likes
Good day if you reading this, thank you for you're time.My problem is that if i open spotify i wont open at all, i open it and i closes after 1 second. But if a re-install than i opens but if i wanted to login with my account it closes.But if i re-in...
Good day if you reading this, thank you for you're time. My problem is that if i open spotify i wont open at all, i open it and i closes after 1 second. But if a re-install than i opens but if i wan...
300 Views
0 replies
0 likes
Hello, My android app won't open after I logged in. So this is what happens:as soon as I open it the screen is gray for half a second and it closes again. I tried almost everything I guess:Rebooted deviceCleared data (after this the app opens but whe...
Hello, My android app won't open after I logged in. So this is what happens: as soon as I open it the screen is gray for half a second and it closes again. I tried almost eve...
Newbie
15170 Views
9 replies
1 likes
Hi i have a samsung s7 and have it for over a month now. Today for some reason once i launched spotify on my phone it closed before opening the menu. Ive restarted and reinstalled multiple times, including going into settings and doing it from there....
Hi i have a samsung s7 and have it for over a month now. Today for some reason once i launched spotify on my phone it closed before opening the menu. Ive restarted and reinstalled multiple times, inc...
Casual Listener
1021 Views
3 replies
1 likes
When I open my spotify it automatticaly closes on my phone. I deleted it and downloaded it again. Then spotify worked, but soon after I logged in with my account the app closes again. I already turned my phone off and on a couple of times. I logged i...
When I open my spotify it automatticaly closes on my phone. I deleted it and downloaded it again. Then spotify worked, but soon after I logged in with my account the app closes again. I already turne...
354 Views
0 replies
0 likes
Hi,I have a Huawei p9 lite and since yesterday the spotify app crashes when I start it up. After I click the spotify icon it opens a black screen and then closes after a few seconds. I already tried downloading the app again, then I could log in but ...
Hi, I have a Huawei p9 lite and since yesterday the spotify app crashes when I start it up. After I click the spotify icon it opens a black screen and then closes after a few seconds. I already trie...
Casual Listener
1303 Views
7 replies
0 likes
After the latest Samsung S8 Android update Spotify crashes at startup. Have tried to uninstall and reinstall but the issue remains.
After the latest Samsung S8 Android update Spotify crashes at startup. Have tried to uninstall and reinstall but the issue remains.
Newbie
2403 Views
5 replies
1 likes
