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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852038 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852038 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17651 Views
  • 3 replies
  • 0 likes
  • 17651 Views
  • 3 replies
  • 0 likes

Payment error

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

  • Newbie
  • Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Song order on Mobile Android App

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...

  • Newbie
  • Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app?  I teach yoga and it would be nice to be able change things around last minute witho...
  • Chiarocula
  • Regular
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Playbacks stop on desktop client and continues on phone

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops and continues on my phone or (b) continues playing b...

  • Casual Listener
  • I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops a...
  • sodhi
  • Casual Listener
  • 343 Views
  • 2 replies
  • 1 likes
  • 343 Views
  • 2 replies
  • 1 likes

Deleting downloaded songs

Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the entire song or just the download status as i still want the songs to...

  • Newbie
  • Hi,    I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the en...
  • ErikG
  • Roadie
  • 784 Views
  • 1 replies
  • 1 likes
  • 784 Views
  • 1 replies
  • 1 likes

cheap android phone

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth any help would be much appreciated.

  • Newbie
  • hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth...
  • ErikG
  • Roadie
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Spotify radio does not load new songs when connected to device via Spotify Connect

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

  • Regular
  • I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Spotify connect stops working completely when skipping songs

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

  • Regular
  • I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...
  • 120 Views
  • 0 replies
  • 1 likes
  • 120 Views
  • 0 replies
  • 1 likes

No Option to Log In

Hi All,I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spotify App however when i open the app i only have two o...

  • Casual Listener
  • Hi All, I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spot...
  • davewhitt2304
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Musik Wiedergabe stoppt

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify FamilyOukitel K6000 ProAndroid 6.0

  • Newbie
  • Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify Family Oukitel K6000 Pro Android 6.0
  • user-removed
  • Not applicable
  • 1554 Views
  • 4 replies
  • 0 likes
  • 1554 Views
  • 4 replies
  • 0 likes

Spotify stops and closes

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the background then suddenly stop and close itself. I have t...

  • Music Fan
  • When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the backg...
  • user-removed
  • Not applicable
  • 240 Views
  • 1 replies
  • 1 likes
  • 240 Views
  • 1 replies
  • 1 likes

bad sound quality

Hi, after downloading files ( I have already defined high quality.) the sound is not good!The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad. Is it a Spotify problem? Thanks.

  • Newbie
  • Hi, after downloading files ( I have already defined high quality.) the sound is not good! The music is fine, but the voice is so low!   And if i turn up the volume, the quality is really bad...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Explicit button

Why cant i get premium?!Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

  • Newbie
  • Why cant i get premium?! Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday
  • Hubo
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Spotify app shutting down

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggested fixes. Nothing helped yet.

  • Regular
  • Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggest...
  • user-removed
  • Not applicable
  • 1587 Views
  • 1 replies
  • 0 likes
  • 1587 Views
  • 1 replies
  • 0 likes

HOW TO CHANGE HOME ADDRESS?????

How do I change my home address? I see no options anywhere.

  • Visitor
  • How do I change my home address? I see no options anywhere.
  • Maxim
  • Spotify Star
  • 1031 Views
  • 1 replies
  • 1 likes
  • 1031 Views
  • 1 replies
  • 1 likes

Save but DON'T Download

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device. On Android app this is not possible. Clicking "Save" automatically starts the download as well,...

  • Casual Listener
  • Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device.    On Android app this is not po...
  • bassmasterlazer
  • Casual Listener
  • 570 Views
  • 2 replies
  • 0 likes
  • 570 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Storage (Android)

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, turning it off and removing the SD card, then reinse...

  • Casual Listener
  • I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, t...
  • JosiahDavidson6
  • Casual Listener
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

Solved!! No spotify premium

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month. Any ideas anyone?

  • Newbie
  • I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Switching from iphone to Android

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me creative music juices to start flowing again. Let me g...

  • Newbie
  • I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me cre...
  • Ohlyn06
  • Casual Listener
  • 6043 Views
  • 2 replies
  • 0 likes
  • 6043 Views
  • 2 replies
  • 0 likes

Not working on lockscreen

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in

  • Casual Listener
  • Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in 😞
  • JV25
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes