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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

Disable full screen playback

Hi,A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to bring back the controls and another one to skip.Pretty terr...

Newbie

Hi, A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to brin...

wowsaab

Music Fan

2400 Views

1 replies

10 likes

  • 2400 Views
  • 1 replies
  • 10 likes

Volume

Whenver I play spotify in my car via an aux cord, I have to put it super loud.How can I fix this?

Newbie

Whenver I play spotify in my car via an aux cord, I have to put it super loud. How can I fix this?

427 Views

0 replies

0 likes

  • 427 Views
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Songs do not have plus to the left and will not play on iphone

I have noticed that several songs in spotify lack the the "+" sign to the left. I can drag them into my playlist on my computer and play them there, but on my iphone the song name appears and then is skipped (i.e. it won't play). Even if I specifiall...

Newbie

I have noticed that several songs in spotify lack the the "+" sign to the left.  I can drag them into my playlist on my computer and play them there, but on my iphone the song name appears and t...

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Playlists not showing

I have a problem with the Android version of Spotify. If i tap Your Library -> Playlists instead of seeing the entire list of playlists i have to skips to the last listenned to station (Canada top 50). the lists display briefly but then switch to Can...

Casual Listener

I have a problem with the Android version of Spotify. If i tap Your Library -> Playlists instead of seeing the entire list of playlists i have to skips to the last listenned to station (Canada top...

Cheex18

Casual Listener

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Se corta la canción y cambia a la siguiente.

Que tal buen día, soy usuario Premium desde hace como un año y comencé a tener un problema. Repentinamente y siempre con las mismas canciones me pasa que se corta siempre en el mismo momento y cambia a la siguiente, y me pasa con casi todas las canci...

Newbie

Que tal buen día, soy usuario Premium desde hace como un año y comencé a tener un problema. Repentinamente y siempre con las mismas canciones me pasa que se corta siempre en el mismo momento y cambia...

1807 Views

0 replies

7 likes

  • 1807 Views
  • 0 replies
  • 7 likes

BRING BACK THE EXIT BUTTON

I cannot believe this problem has still not been solved after so many people in the community have requested this to be fixed. EXIT BUTTON

Casual Listener

I cannot believe this problem has still not been solved after so many people in the community have requested this to be fixed.   EXIT BUTTON

356 Views

0 replies

0 likes

  • 356 Views
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Want my Playlists, No More Fluff

Hi all- In using the Android app, when I start it up, I just want my playlists. I want to get rid of "Made for You", "Jump Back In" and "Inspired by Your Recent Listening." All of the **bleep** and fluff- I want it gone. I want my list of playlists a...

Newbie

Hi all-   In using the Android app, when I start it up, I just want my playlists.   I want to get rid of "Made for You", "Jump Back In" and "Inspired by Your Recent Listening." All of t...

355 Views

0 replies

0 likes

  • 355 Views
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Música indisponível

O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.

Newbie

O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.

398 Views

0 replies

0 likes

  • 398 Views
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Reached the maximum of 3.333 songs

Hi there!I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads again?

Newbie

Hi there! I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads aga...

433 Views

0 replies

1 likes

  • 433 Views
  • 0 replies
  • 1 likes

Use spotify outside usa more then 2 weeks

Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa.If im upgrade to premium, that help to resolve the problem ?

Newbie

Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa. If im upgrade to premium, that help to resolve the problem ?

Joe

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Offline devices limit

I got only 1 device, my android, to use offline with my downloads. I got a message I had reached the 3 devices limit and so my downloads from my android would be erased. This is obviously an error and not fair for me to have to download my music agai...

Casual Listener

I got only 1 device, my android, to use offline with my downloads. I got a message I had reached the 3 devices limit and so my downloads from my android would be erased.  This is obviously an e...

spotbotwhat

Regular

10753 Views

12 replies

0 likes

  • 10753 Views
  • 12 replies
  • 0 likes

[All Platforms] Daily mixes no longer update, play artists I dislike, stick on one song etc

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists it's based off in a week. I currently have 6, I lis...

Casual Listener

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists ...

Emintomusic

Casual Listener

493 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Some premium features disappeared from phone

Hello, It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the app did not help. Features lost:1. Some setting dissapeared...

Casual Listener

Hello,  It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the a...

Alonbo

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Music skipping and stopping

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and sometimes it will play for a little bit then stop again...

Casual Listener

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and some...

Dreamer13

Casual Listener

891 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

DSEE HX HIRES and Spotify Works?

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat 7.1 with HIRES headphones. Thanks!

Visitor

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat...

user-removed

Not applicable

14016 Views

2 replies

1 likes

sony hires dsee hx spotify sound
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  • 1 likes

Error logging in

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I don't have a lot of internet on holiday. Just to ad...

Newbie

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I ...

294 Views

0 replies

0 likes

  • 294 Views
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3 Monate Premium

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Newbie

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Maxim

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Huawei P8 - Spotify crashes frequently when browsing webpages, taking phone calls + other activities

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

Casual Listener

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

dougal-cam95

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes