Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387347 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, I have a question about Data usage, I noticed something at Data usage like Mobile Data on Background is 789 MB and on the WI-FI the background is 33.75 MBWhy Background takes so much on Mobile Data?I know that I use a little bit of mobile data...
Hello, I have a question about Data usage, I noticed something at Data usage like Mobile Data on Background is 789 MB and on the WI-FI the background is 33.75 MB Why Background takes so much on Mobi...
432 Views
0 replies
0 likes
Spotify users good morning, I have a problem when a play music, in top bar doesnt show the band/music in my S8. See the link of my test in two cell phone S4 working and S8 doesnt work.Its in in portuguese audio, but you can understand whats happens i...
Spotify users good morning, I have a problem when a play music, in top bar doesnt show the band/music in my S8. See the link of my test in two cell phone S4 working and S8 doesnt work....
Casual Listener
519 Views
2 replies
0 likes
I've followed the steps suggested:Logged in to spotify using facebook on PCGo to settingsGo to SocialThere is no option there to disconnect from facebook.It's a free spotify account that is linked to my Facebook, but I have a premium account that I w...
I've followed the steps suggested: Logged in to spotify using facebook on PC Go to settings Go to Social There is no option there to disconnect from facebook. It's a free spotify account that ...
Community Legend
1947 Views
1 replies
0 likes
Die spotify App akzeptiert mein Premium Account nicht.Obwohl ich mir gestern wieder einen weiteren Monat spotify gegönnt habe, kann ich nicht meine Musik hören wie ich will. Laut Email habe ich eine Bestätigung für das bezahlte Abo, kann aber die Lie...
Die spotify App akzeptiert mein Premium Account nicht. Obwohl ich mir gestern wieder einen weiteren Monat spotify gegönnt habe, kann ich nicht meine Musik hören wie ich will. Laut Email habe ich ein...
347 Views
0 replies
0 likes
Hello! I upgraded to spotify premium but my account still shows free. I had tried to log-out,delete and reinstall the app several times but to no avail. Kindly help me on this. Thanks!
Hello! I upgraded to spotify premium but my account still shows free. I had tried to log-out,delete and reinstall the app several times but to no avail. Kindly help me on this. Thanks!
Newbie
686 Views
3 replies
0 likes
Porque no puedo escuchar openings de anime y pop japones en spotify? Busco las canciones y me aparecen pero no reproducen T_T
Porque no puedo escuchar openings de anime y pop japones en spotify? Busco las canciones y me aparecen pero no reproducen T_T
Newbie
475 Views
1 replies
0 likes
So I've hit the download limit of 3,333 songs on my phone, and I've begun to remove some songs from my downloaded music to allow for more, however I've hit a problem with doing this. When I put the slider to the left on an album, changing an album fr...
So I've hit the download limit of 3,333 songs on my phone, and I've begun to remove some songs from my downloaded music to allow for more, however I've hit a problem with doing this. When I ...
Newbie
1078 Views
1 replies
0 likes
My spotify is missing buttons on the bottom bar. On the bottom bar it only shows your mixes, home, and search. My wifes spotify shows Home, Browse, Search, Radio, and your library. How can I fix this? I have deleted app and reinstalled folling the in...
My spotify is missing buttons on the bottom bar. On the bottom bar it only shows your mixes, home, and search. My wifes spotify shows Home, Browse, Search, Radio, and your library. ...
Newbie
3260 Views
6 replies
0 likes
I update to "8.4.9.271 armV7" and the player now stops after reaching 4 seconds of any music! Play and pause won't work, so I have to open the app, drag to the begining of the music and then it will work, until the next music come...
I update to "8.4.9.271 armV7" and the player now stops after reaching 4 seconds of any music! Play and pause won't work, so I have to open the app, drag to the begining of the music and then it...
Moderator
2923 Views
1 replies
0 likes
Buenas tardes, Me han formateado el movil, y cuando he metido el Spotify me he encontrado que no tengo ni una Playlist que yo tenia. los gracioso es que si lo busco en el buscador, me aparece y me deja añadirlo como "Seguir". Desde el ordenador si lo...
Buenas tardes, Me han formateado el movil, y cuando he metido el Spotify me he encontrado que no tengo ni una Playlist que yo tenia. los gracioso es que si lo busco en el buscador, me aparec...
Moderator
617 Views
1 replies
0 likes
Why can't I subscribe to Spotify Premium even though I have enough balance in my prepaid account? It just says I have inssuficient funds on my account
Why can't I subscribe to Spotify Premium even though I have enough balance in my prepaid account? It just says I have inssuficient funds on my account
Moderator
300 Views
1 replies
0 likes
Ok, I have tried time and time again to figure this out and I honestly have gone absolutely crazy. Furthermore, I am going on a roadtrip in a few days and it is imperative that I have my offline music with me. I have an HTC One M8 (Verizon). It has 3...
Ok, I have tried time and time again to figure this out and I honestly have gone absolutely crazy. Furthermore, I am going on a roadtrip in a few days and it is imperative that I have my offline musi...
Casual Listener
2347 Views
4 replies
0 likes
While I'm connected to a wifi and listening to music on my phone, the music is always discontinuous, delay for seconds and play for seconds. I really think this is the problem of the speed of the wifi but there isn't any problem when I play on my com...
While I'm connected to a wifi and listening to music on my phone, the music is always discontinuous, delay for seconds and play for seconds. I really think this is the problem of the speed of th...
Moderator
5307 Views
1 replies
1 likes
I checked today and all the songs I had downloaded are not stored anymore. I look in settings and see that the option to change storage location is not even greyed out, it's completely gone. I check the SD card, and it says 8.0 GB used, when I try to...
I checked today and all the songs I had downloaded are not stored anymore. I look in settings and see that the option to change storage location is not even greyed out, it's completely gone. I check ...
Moderator
342 Views
1 replies
0 likes
Hi, read same problem many time but the topic are marked as solved. I use offline files a lot and got a huge amount of playlist. I store my files on the external memory because of the amount of data. Every now and then the mobil crashed directly in s...
Hi, read same problem many time but the topic are marked as solved. I use offline files a lot and got a huge amount of playlist. I store my files on the external memory because of t...
Moderator
398 Views
1 replies
0 likes
Since the last update my Chromecast is found just rarely.I've to restart Spotify and Chromecast to get it working again. Even if they were connected.All other apps with the API from Google find it instantly
Since the last update my Chromecast is found just rarely. I've to restart Spotify and Chromecast to get it working again. Even if they were connected. All other apps with the API from Google find i...
321 Views
0 replies
0 likes
Hello. I m using Spotify premium like 2 years. But some times its deleting my downloaded music. For last time im camping like 8 days but first day at my vacation it did it again. And ofc i cant download 800 music without wi-fi or mobile data. I can s...
Hello. I m using Spotify premium like 2 years. But some times its deleting my downloaded music. For last time im camping like 8 days but first day at my vacation it did it again. And ofc i cant downl...
Moderator
355 Views
1 replies
0 likes
How do I find T.I.'s been album Poison? I can't seem to find it...
How do I find T.I.'s been album Poison? I can't seem to find it...
Newbie
5147 Views
2 replies
1 likes
hi everyone, I have been using spotify for the last few years and never ran into major problems but now I have found that my samsung galaxy s7 crashes randomly.My phone's screen will just go black, vibrate and then it shows the galaxy s7 logo and it ...
hi everyone, I have been using spotify for the last few years and never ran into major problems but now I have found that my samsung galaxy s7 crashes randomly. My phone's screen will just go...
Newbie
797 Views
1 replies
3 likes
I have to push play after each song. This has never happened to me before. How do I fix it?
I have to push play after each song. This has never happened to me before. How do I fix it?
210 Views
0 replies
0 likes
