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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5130 Views

0 replies

6 likes

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why cant I use the microphone to search for music?

why is it no longer possible to search using te microphone on your keyboard?just cancelled my subscription today because of that..

Regular

why is it no longer possible to search using te microphone on your keyboard? just cancelled my subscription today because of that..

ashtar11

Regular

1659 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Artist information in App (Android,...)

Hey, how can I see the artists information on my phone(android) using the spotify app?Would be nice to read about the interprets when I'm not at the PC. Thanks

Casual Listener

Hey,   how can I see the artists information on my phone(android) using the spotify app? Would be nice to read about the interprets when I'm not at the PC.   Thanks 🙂

Joe

Community Legend

1646 Views

3 replies

1 likes

  • 1646 Views
  • 3 replies
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I can't login

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Casual Listener

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Joe

Community Legend

316 Views

3 replies

0 likes

  • 316 Views
  • 3 replies
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Media player remote keys no longer working for navigation

Hey,I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update. Only "remote" mouse works which is extremely inconvenient as I still can n...

Newbie

Hey, I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update.   Only "remote...

434 Views

0 replies

0 likes

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Downloaded Songs

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now.The problems starts when I open spotify, it'll then want me to log in...

Newbie

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now. The problems sta...

12160322313

Casual Listener

346 Views

1 replies

1 likes

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  • 1 replies
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Just starting out, problems already..

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the listening process. The playlist says "Loading..." forever...

Newbie

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the l...

252 Views

0 replies

0 likes

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Unplayable Songs

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remove them from my saved songs. Any ideas on how to rem...

Newbie

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remov...

481 Views

0 replies

0 likes

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Es una mierda!!!!

La re puta madre que los parió es la cuarta vez que tengo que volver a bajar toda la música por que se borra que mierda es este error!!!??? Como mierda se soluciona estoy a punto de dar de baja esta porquería de programa es una basura!!!!!

Newbie

La re puta madre que los parió es la cuarta vez que tengo que volver a bajar toda la música por que se borra que mierda es este error!!!??? Como mierda se soluciona estoy a punto de dar de baja esta ...

roldan_martin

Newbie

2060 Views

1 replies

2 likes

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Remove Devices

Helle everybody! I recently made the change from iPhone to an android phone and installed spotify (premium account). But since I made the change, everytime I play a song on my phone it stops playing after a few seconds and asks me to play through one...

Newbie

Helle everybody!   I recently made the change from iPhone to an android phone and installed spotify (premium account). But since I made the change, everytime I play a song on my phone it stops...

551 Views

0 replies

0 likes

Android
devices
iphone
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Downloaded music in phone cant download anymore on tablet

I have to device which i use alternately depending on where i am and, i have already downloaded some music in my phone s7 and now i cant download the same music in my tablet. Please help....

Newbie

I have to device which i use alternately depending on where i am and, i have already downloaded some music in my phone s7 and now i cant download the same music in my tablet. Please help....

Joe

Community Legend

416 Views

1 replies

0 likes

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Not solved topic - Disable Bluetooth auto start!

Regarding the following topic:https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/3/thread-id/26408There is no solution in that thread!! Please fix it already!! My related topic without any comment: https://commun...

Visitor

Regarding the following topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/3/thread-id/26408 There is no solution in that thread!! Please fix it a...

650 Views

0 replies

1 likes

a2dp
auto play
Automatically opens spotify
bluetooth
Bluetooth problems
Car
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S8 lock screen control's dissapear if you pause now.

So when I first got my s8 and spotify whenever I would get into my truck and my Bluetooth would connect to my phone spotify would automatically pop up on my lock screen and I could just hit play. Even if I didn't have spotify open. It was amazing. No...

Newbie

So when I first got my s8 and spotify whenever I would get into my truck and my Bluetooth would connect to my phone spotify would automatically pop up on my lock screen and I could just hit play. Eve...

444 Views

0 replies

0 likes

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Samsung S7 SD card issue

Hi, I have been using Spotify for a while now and have recently decided to move all of my music to the SD card. This works fine until I close the app once it has transferred all of my data. Which then when I restart the app doesn't have any of my mus...

Newbie

Hi, I have been using Spotify for a while now and have recently decided to move all of my music to the SD card. This works fine until I close the app once it has transferred all of my data. Which the...

329 Views

0 replies

0 likes

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Songs - Delete Songs from playlist

Hello,i have problems to delete 2 songs out of my standard playlist "songs" ... there is no button to delete this.just the button to add it to "songs" or to add it to any playlist.if i add it to "songs" i have the songs 2 times in iti hope theres a s...

Regular

Hello, i have problems to delete 2 songs out of my standard playlist "songs" ... there is no button to delete this. just the button to add it to "songs" or to add it to any playlist. if i add it t...

RehFlex

Regular

761 Views

7 replies

0 likes

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Samsung s7 edge freezing

Playing music through my s7 edge and it freezes after a while of playing throgh a playlist. App freezes and unable to control music. No error messages. Please help.

Newbie

Playing music through my s7 edge and it freezes after a while of playing throgh a playlist. App freezes and unable to control music. No error messages. Please help.

Joe

Community Legend

408 Views

1 replies

0 likes

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Possibility to turn "Concerts" off?

Could it be possible, to turn the "Concert" notifications while listening completely off? It annoys me a bit.

Casual Listener

Could it be possible, to turn the "Concert" notifications while listening completely off? It annoys me a bit.

SuperParchita

Casual Listener

1498 Views

2 replies

1 likes

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Solved!! Licenses not updating

I have a Samsung Galaxy S5 running Marshmallow, latest Spotify app, using my trial membership. On it daily, wifi, mostly, but when I try to play downloaded songs offline, rarely can I play them, unless I connect to the data network. which updates the...

Casual Listener

I have a Samsung Galaxy S5 running Marshmallow, latest Spotify app, using my trial membership.  On it daily, wifi, mostly, but when I try to play downloaded songs offline, rarely can I play them...

Joe

Community Legend

571 Views

3 replies

0 likes

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Spotify repeatedly deletes downloaded songs on 2 kindle fires

I am at my wits end with Spotify and their Download Music option. I hope someone can help me fix this problem. I have 2 kindle fires that both delete my downloaded songs, every time I re-download, and spotify changes the Storage option from SD Card t...

Roadie

I am at my wits end with Spotify and their Download Music option. I hope someone can help me fix this problem.  I have 2 kindle fires that both delete my downloaded songs, every time I re-downlo...

bo4at

Newbie

356 Views

1 replies

0 likes

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Bring back storage folder opcion

Bring back the option to choose a folder for downloaded files on Android

Newbie

Bring back the option to choose a folder for downloaded files on Android 😕

Joe

Community Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes