App keeps logging out
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues using the app. But two days later, when I opened the app, I was signed out again. So I deleted app data & cache, uninstalled Spotify, installed it again, logged in, downloaded songs, and next day, I was again signed out. So I logged in, and so on...
Basically, the app for some reason sometimes forget EVERYTHING. I'm logged out and music saved for offline is gone, so even if I'm paying for premium, in half cases I still need internet connection to listen. I wasn't able to find anything specific behaviour that causes the issue. I'm using the app every day and sometimes when I open it, all data are gone. I have Android 7.0 and Galaxy S7 Edge. I'm not using CleanMaster or apps like that, so nothing is wiping Spotify's data. No other apps looses it's data. I tried wiping cache, reinstalling app, moving it from SD to internal storage and back, nothing helped. I'm also using Spotify on other devices and there are no problems.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page