Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394823 Views

546 replies

35 likes

Account
Free
  • 394823 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8393 Views

0 replies

7 likes

  • 8393 Views
  • 0 replies
  • 7 likes

Superuser Contribution Lenovo Tab M9 Audio Issue

Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder than vocals. Are there any known fixes for this issue...

Visitor

Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder th...

Joan

Moderator

1509 Views

1 replies

0 likes

  • 1509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fire TV issue

PlanFreeCountryUnited States DeviceMitsubishi Fire TVOperating SystemFire OS 6.2.9.8 My Question or IssueDon't think this is an Android issue as the device is a fire tv, but I couldn't find a better section. For the last like 8+ months the Spotify ap...

Newbie

Plan Free Country United States  Device Mitsubishi Fire TV Operating System Fire OS 6.2.9.8   My Question or Issue Don't think this is an Android issue as the device is a fire tv,...

Dian

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Transition just skips the end of the song

Hello,I noticed transitions are broken on my phone, reinstalling didnt help.It used to be that between two songs there is a fade out and in.However currently once the transition time is reached like 12s oder less it just skips the end and just plays ...

Casual Listener

Hello, I noticed transitions are broken on my phone, reinstalling didnt help. It used to be that between two songs there is a fade out and in. However currently once the transition time is reached...

Timo__

Casual Listener

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads playing over podcast content

Hi Im playing JRE MMA show 146 and the adverts are playing over the content of the podcast, so you can hear the ad and the podcast at the same time, I've noticed this with other recent jre episodes as wellPlanPremiumCountryUkDeviceSamsung galaxy 22 u...

Newbie

Hi  Im playing JRE MMA show 146 and the adverts are playing over the content of the podcast, so you can hear the ad and the podcast at the same time, I've noticed this with other recent jre epi...

Joan

Moderator

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Superuser Contribution DJ isn't working in Australia on oppo a16

PlanPremiumCountry DeviceOppo a16Operating SystemColour os My Question or IssueIs dj available in Oppo yet, I'm from Queensland if that matters

Visitor

  Plan Premium Country   Device Oppo a16 Operating System Colour os   My Question or Issue Is dj available in Oppo yet, I'm from Queensland if that matters   

Dian

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Widget can't load

PlanPremiumCountryAustriaDeviceHuawei Mate 10 liteOperating SystemAndroid My Question or IssueSince the Android update to Android PIE I am not able to use the Spotify widget. It just displays a message saying "error while loading the widget".

Casual Listener

Plan Premium Country Austria Device Huawei Mate 10 lite Operating System Android   My Question or Issue Since the Android update to Android PIE I am not able to use the Spotify widget....

Brando01

Newbie

28964 Views

12 replies

0 likes

  • 28964 Views
  • 12 replies
  • 0 likes

Unable to find Listening History on profile

No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up

Visitor

No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot Login on Android

PlanFree and will stay that way till this starts workingCountryArgentina, sometimes other countriesDeviceAndroidOperating SystemAndroid 13 My Question or IssueI changed my credentials a dozen of times to try to login using my user name and pasword an...

Newbie

Plan Free and will stay that way till this starts working Country Argentina, sometimes other countries Device Android Operating System Android 13   My Question or Issue I changed my cr...

Joan

Moderator

409 Views

1 replies

0 likes

Android Login
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lag Issue in Spotify App

Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...

Visitor

    Dear Spotify Support Team,   I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...

Elena

Moderator

1313 Views

1 replies

0 likes

Account
  • 1313 Views
  • 1 replies
  • 0 likes

notification icon Android gone

Why has the notification bell icon on the Android app disappeared? How can I get it back?

Newbie

Why has the notification bell icon on the Android app disappeared? How can I get it back?

vaajy

Roadie

1172 Views

3 replies

1 likes

  • 1172 Views
  • 3 replies
  • 1 likes

Eu tenho um plano duo Premium mas mudei p família Premium, como faço agora?

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Visitor

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Bittencourt

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Improving the "Enhance" feature on playlists

Greetings Spotify team! As I was using the enhance feature for my playlist with so many songs, I noticed that when I want to add/remove the suggested song, it took me a long time to find that song and it seem to bug me. I know I should be using my ey...

Casual Listener

Greetings Spotify team!    As I was using the enhance feature for my playlist with so many songs, I noticed that when I want to add/remove the suggested song, it took me a long time to fi...

Joan

Moderator

869 Views

3 replies

2 likes

  • 869 Views
  • 3 replies
  • 2 likes

Superuser Contribution NOT WORKING: Add the same song to multiple playlists simultaneously

PlanPremiumCountry Device(Samsung Galaxy S23)Operating System(Android) My Question or IssueThis feature was live for just a short time on my S23 but has now dissappeared. Why? BRING IT BACK! WE'VE BEEN WAITING FOR YEARS FOR IT

Newbie

Plan Premium Country   Device (Samsung Galaxy S23) Operating System (Android)   My Question or Issue This feature was live for just a short time on my S23 but has now dissappeared...

Yordan

Moderator

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Artist list empty and song tab disappeared

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by browsing artists, so this is frustrating. Has anyon...

Visitor

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by ...

shima_sulaiman

Visitor

6333 Views

15 replies

27 likes

  • 6333 Views
  • 15 replies
  • 27 likes

Superuser Contribution Liked songs disappear, error message comes up saying 'something went wrong'

PlanPremiumCountryJersey (UK)DeviceLGOperating SystemAndroid My Question or IssueWhen I click on my liked songs, it will randomly come up with an error message saying 'something went wrong' and the songs have disappeared. Restarting the app and signi...

Visitor

Plan Premium Country Jersey (UK) Device LG Operating System Android   My Question or Issue When I click on my liked songs, it will randomly come up with an error message saying 'someth...

Not applicable

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Search] Voice Search on Spotify Busqueda por voz

Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a Samsung device with the samsung keyboard was not a...

Casual Listener

Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a...

RocioO1

Casual Listener

1596 Views

3 replies

1 likes

Android
Search
  • 1596 Views
  • 3 replies
  • 1 likes

Superuser Contribution problem with log in

PlanFreeCountryisraelDevicegalaxy a50Operating System My Question or IssueHello. About a month and a half ago, we moved from Germany to Israel. Since then, I have been unable to connect to the Spotify app on my phone. I can connect to it on my comput...

Newbie

  Plan Free Country israel Device galaxy a50 Operating System   My Question or Issue Hello. About a month and a half ago, we moved from Germany to Israel. Since then, I have been ...

Alex

Spotify Legend

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect available but not working

PlanPremiumCountryUK DeviceSony Xperia XZ PremiumOperating SystemAndroid My Question or IssueUntil yesterday Spotify was working OK, but yesterday I could not connect to my Onkyo amp or Roberts Stream 65i. I reloaded the app and now I see the message...

Regular

Plan Premium Country UK   Device Sony Xperia XZ Premium Operating System Android   My Question or Issue Until yesterday Spotify was working OK, but yesterday I could not connect ...

laurencetampkins

Casual Listener

5051 Views

12 replies

1 likes

  • 5051 Views
  • 12 replies
  • 1 likes