Spotify Widget can't load

[ffabss]

Plan

Premium

Country

Austria

Device

Huawei Mate 10 lite

Operating System

Android

My Question or Issue

Since the Android update to Android PIE I am not able to use the Spotify widget. It just displays a message saying "error while loading the widget". 

[Billy-J · Accepted solution]

Hey @ffabss, help's arrived!

Could you try logging out > restart the device > log back in? Let me know if that makes a difference.

[ffabss]

worked thanks. 

[Billy-J]

Hey @ffabss.

No problem! I'm glad that worked out for you.

I'll be right here if you need anything else 🙂 

[brainkingsoldie]

Doesn't work for me though 😞

Tried to remove and place them again.

Can it be connected to launcher? (Using Nova)

[Katerina]

Hey there @brainkingsoldie,

Thanks for posting about this here in the Community!

If the steps @Billy-J suggested above didn't do the trick, we'd suggest trying a clean reinstall of the app on your device following the steps provided in this Spotify Answer. 

If you're still having troubles after a clean installation of the app, we'd recommend adding your +VOTE and requested info on this Ongoing Issue thread.

Let us know how you get on! We'll be right here if you have any questions.

Have a lovely day 🙂

[brainkingsoldie]

Clean reinstall did the trick. thx

[Katerina]

Hey again @brainkingsoldie,

Thanks for keeping us in the loop.

Glad to hear that a clean installation of the app did the trick!

If there's anything else you need help with, don't hesitate to start a new thread here in the Community and we'll be happy to take a look.

[Thanuja]

Hi,

I had the same problem on my OnePlus 5T phone after a software update I did recently. I performed a clean reinstall of the app but still the Spotify widget does not pop up for me. Any help on this?

[Billy-J · Accepted solution]

Hey @Thanuja,

The Android home screen widget is no longer available - and there is an official announcement about this on the Community here.

I hope this helps 🙂 

[Thanuja]

Hi Billy-J,

Thanks for letting me know!

[brainkingsoldie]

this is a joke. such a set back in terms of UX. you guys must be a very
good maintainability reason for taking cut the widget. so awful...

[Brando01]

Spotify home widget isn't working no matter how many times I press not wow.