Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1636 Views

0 replies

6 likes

  • 1636 Views
  • 0 replies
  • 6 likes

Superuser Contribution Spotify Connect - playback jumps back to client after playing on Connect speaker 1 second

PlanPremiumCountrySweden DeviceSamsung s10e with Android 12 and PC with Windows 10 clientOperating SystemSee above. My Question or IssueAs of a couple of weeks ago, whenever I try to play music from Spotify on either our AudioPro Drumfire D-1 or Audi...

Casual Listener

Plan Premium Country Sweden   Device Samsung s10e with Android 12 and PC with Windows 10 client Operating System See above.   My Question or Issue As of a couple of weeks ago, wh...

AlejaR

Moderator

420 Views

3 replies

0 likes

  • 420 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Played song notification issues

PlanPremiumCountryDenmark DeviceSamsuns Galaxy S22 UltraOperating SystemAndroid My Question or IssueI have connected my phone to my car player and it worked perfectly. But the other day my spotify app decided to act up and create multiple "pages" on ...

Casual Listener

Plan Premium Country Denmark    Device Samsuns Galaxy S22 Ultra Operating System Android   My Question or Issue I have connected my phone to my car player and it worked perf...

jonasmüller

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Superuser Contribution Deleted tracks still play.

PlanPremiumCountryU.K.DeviceSamsung S20feOperating SystemAndroidI deleted some tracks from my main playlist yesterday. Today I played that playlist and it still played the deleted tracks, dispite them no longer being on the playlist. I cleared the ca...

Music Fan

Plan Premium Country U.K. Device Samsung S20fe Operating System Android I deleted some tracks from my main playlist yesterday. Today I played that playlist and it still played the deleted tra...

Keiron213

Music Fan

1279 Views

8 replies

0 likes

  • 1279 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Re: Can't add local files to a playlist on my iphone

I can´t add one specific mp3 local file in my android phone to any playlist. The three dots button only shows a menu with one only option to check the music as favorite. My phone is a Motorola Edge 30. Spotify app is at version 8.8.36.522 What can do...

Newbie

I can´t add one specific mp3 local file in my android phone to any playlist.  The three dots button only shows a menu with one only option to check the music as favorite.    My phone...

AlejaR

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth controls not working in car anymore?

PlanPremiumCountryUKDeviceGoogle Pixel 4 XLOperating SystemAndroid 11 My Question or IssueSo connecting to my car stereo via bluetooth works, the audio plays fine, volume controls work fine. However, it no longer has track info on the screen in the c...

Regular

Plan Premium Country UK Device Google Pixel 4 XL Operating System Android 11   My Question or Issue So connecting to my car stereo via bluetooth works, the audio plays fine, volume con...

Carlismaurder

Visitor

1356 Views

11 replies

0 likes

  • 1356 Views
  • 11 replies
  • 0 likes

Superuser Contribution Group Session Multiple Errors

PlanPremiumCountryUSADeviceS22 UltraOperating SystemAndroid 13 My Question or IssueI am having miltiple issues using groups sessions. I have tried reinstalling spotify and multiple devices when my screen broke and phone was in the shop. Problems pers...

Newbie

Plan Premium Country USA Device S22 Ultra Operating System Android 13   My Question or Issue I am having miltiple issues using groups sessions. I have tried reinstalling spotify and mu...

Susan_GP

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping half way, random song selections

Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the play bottom and even turn the volume up on it own....

Newbie

Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the...

Lyubka

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto Playlist Shuffling

PlanPremiumUnited States DevicePixel 3, 2020 Audi When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" ordering. I propose adding a global Android Auto specific setting to configu...

Roadie

Plan Premium United States   Device Pixel 3, 2020 Audi   When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" o...

Alex

Spotify Legend

2594 Views

3 replies

1 likes

  • 2594 Views
  • 3 replies
  • 1 likes

Gear S3 and Spotify downloads (and WiFi connections)

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...

Newbie

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me.   Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10.   I changed phones and when I ...

lswilson

Visitor

916 Views

1 replies

0 likes

Android
Galaxy
Gear S3
Spotify
wifi
  • 916 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not resuming playback after using another app

PlanPremiumCountryAustraliaDevice(Samsung Galaxy S21+)Operating System(Android 13) My Question or IssueSo I just noticed this happening today when I was in the gym listening to spotify and going on tiktok between my exercises. Usually if I close out ...

Casual Listener

Plan Premium Country Australia Device (Samsung Galaxy S21+) Operating System (Android 13)   My Question or Issue So I just noticed this happening today when I was in the gym liste...

William_T

Casual Listener

2485 Views

2 replies

1 likes

  • 2485 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connect works for Web Player but not in Android/IPhone or Windows App

Hello, for quite some time I have this issue and I am at a loss.I have a premium family account and several devices at home where we listen to Spotify regularly.I have some Alexa Echo devices as well as some Sonos speakers. When playing from the Sono...

Casual Listener

Hello,   for quite some time I have this issue and I am at a loss. I have a premium family account and several devices at home where we listen to Spotify regularly. I have some Alexa Echo de...

Alex

Spotify Legend

674 Views

3 replies

1 likes

  • 674 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't turn the Smart shuffle off

The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached.PlanPremiumCountry - Czech Republic Device(realme Operating System(Android 12) My Question or IssueHow do I actually turn it off?

Casual Listener

The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached. Plan Premium Country - Czech Republic   Device (realme 😎 Operating System ...

Alex

Spotify Legend

534 Views

5 replies

0 likes

  • 534 Views
  • 5 replies
  • 0 likes

Stop silent notifications interrupting music playback

PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...

Visitor

Plan Premium Country UK Device Galaxy S23 ultra  Operating System Android 13   My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...

aliatta123

Visitor

2335 Views

1 replies

0 likes

  • 2335 Views
  • 1 replies
  • 0 likes

Car Mode Not Turning on Autimatically When Connected to Echo Auto 2

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it today and immediately found that Spotify would not automatically switch to Car ...

Casual Listener

Plan Premium Country USA Device Pixel 7 Operating System Android 13   My Question or Issue I recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it tod...

300 Views

0 replies

0 likes

car mode
  • 300 Views
  • 0 replies
  • 0 likes

Twitter and videos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am listening music. I watch video at twitter. Music is pausing. When video finished music i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am li...

Arkey1

Newbie

386 Views

1 replies

1 likes

  • 386 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts don't show in "last heard"

My Question or Issue Since last update on android, podcasts dont show in LAST HEARED.only songs show there....how can i fix that?

Casual Listener

My Question or Issue   Since last update on android, podcasts dont show in LAST HEARED. only songs show there.... how can i fix that?  

Joan

Moderator

437 Views

3 replies

1 likes

  • 437 Views
  • 3 replies
  • 1 likes

Superuser Contribution All genres in search function display very limited selection of albums and playlists etc

PlanPremiumCountry DeviceSamsung S22+Operating System My Question or IssueWhen I browse genres none has more than a couple of albums or playlists and none of the genres display the "Show More" button. I can search for specific albums, which are not d...

Regular

Plan Premium Country   Device Samsung S22+ Operating System   My Question or Issue When I browse genres none has more than a couple of albums or playlists and none of the genres di...

djannih

Regular

332 Views

2 replies

0 likes

  • 332 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Disable Snapping to Top of Screen when Scrolling in Home

PlanPremiumCountryUSDeviceNexus 6p (I think)Operating SystemAndroid (idk version, definitely not the latest)My Question or IssueWhen I scroll in the Home page, I noticed that it will gently "snap" the content so that the top of a gallery will line up...

Casual Listener

Plan Premium Country US Device Nexus 6p (I think) Operating System Android (idk version, definitely not the latest) My Question or Issue When I scroll in the Home page, I noticed that it wil...

Awelotta

Casual Listener

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Two speakers

PlanFree/PremiumCountry Mexico Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to play to Wonderboom speakers at the same time, same room, same ...

Casual Listener

Plan Free/Premium Country Mexico   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

ID25687434

Casual Listener

4969 Views

2 replies

0 likes

  • 4969 Views
  • 2 replies
  • 0 likes