Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6302 Views

0 replies

7 likes

  • 6302 Views
  • 0 replies
  • 7 likes

Superuser Contribution pourquoi mob spotify bug ?

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause

Visitor

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause

OscarDC

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant see filter button in liked songs

PlanPremiumCountryNetherlands DevicePoco X4 Pro 5G Operating SystemAndroid My Question or IssueI cant seem to getting the filter options to show in the liked song parts

Casual Listener

Plan Premium Country Netherlands   Device Poco X4 Pro 5G   Operating System Android   My Question or Issue I cant seem to getting the filter options to show in the liked so...

bowlingboy

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Superuser Contribution Notifications mute my podcast

PlanPremiumCountryCanadaDevicePixel 7 PROOperating SystemAndroid Version 13 My Question or IssueI was on IOS before and none of that were happening i'm seeing alot of these post and nothing being fix for Android, so basicly while i'm listening to a p...

Visitor

Plan Premium Country Canada Device Pixel 7 PRO Operating System Android Version 13   My Question or Issue I was on IOS before and none of that were happening i'm seeing alot of these p...

Not applicable

2480 Views

4 replies

0 likes

  • 2480 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't Scroll Genre Filter in Liked Playlist

Hello all,Season's greetings!I've had this issue for a couple months but never really worried about it. Basically, the title says it all; I can't get to the rest of the genres, inly the first four or five.I've tried restarting but it seems to be an a...

Regular

Hello all, Season's greetings! I've had this issue for a couple months but never really worried about it. Basically, the title says it all; I can't get to the rest of the genres, inly the first f...

Joan

Moderator

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove all downloads from another device to listen offlines with this one

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...

Casual Listener

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...

Dian

Spotify Legend

6390 Views

5 replies

0 likes

  • 6390 Views
  • 5 replies
  • 0 likes

Superuser Contribution Plays one song and then stops but says playlist is still going

I've noticed that every time I open the app and I stopped in the middle of a playlist, and hit play, it will play one song(or rest of the song) and then stop. It still shows the sound bars next to the playlist indicating its still going but it doesnt...

Visitor

I've noticed that every time I open the app and I stopped in the middle of a playlist, and hit play, it will play one song(or rest of the song) and then stop. It still shows the sound bars next to th...

Alex

Spotify Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo dar de baja una cuenta que no es mía pero estoy pagando con mi tarjeta

Presté mi cuenta de banco para que pagara Spotify premium, pero ya no tengo contacto con la persona y me sigue haciendo cargos a la tarjeta

Visitor

Presté mi cuenta de banco para que pagara Spotify premium, pero ya no tengo contacto con la persona y me sigue haciendo cargos a la tarjeta

Alex

Spotify Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution My 215h long playlist is causing problems.

PlanPremiumCountryFinlandDevice(Xiaomi mi 9t and Windows Desktop computer)Operating System(Android 10, Windows 10) My Question or IssueMy 215 hours long playlist makes my android app act weird like when i pause the track for a long time it will play ...

Newbie

Plan Premium Country Finland Device (Xiaomi mi 9t and Windows Desktop computer) Operating System (Android 10, Windows 10)   My Question or Issue My 215 hours long playlist makes my and...

Lyubka

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Bluetooth Stutters

Premium Plan CanadaDeviceSamsung S21 Fe Android 13Hi I have done a clean install and tried all the recommended fixes listed in the community. Wifi or data, streaming or downloaded no change. music stops constantly for a millisecond. I got the phone l...

Casual Listener

Premium Plan Canada Device Samsung S21 Fe Android 13 Hi I have done a clean install and tried all the recommended fixes listed in the community. Wifi or data, streaming or downloaded no change. mu...

Kerob

Casual Listener

592 Views

6 replies

0 likes

  • 592 Views
  • 6 replies
  • 0 likes

Superuser Contribution No Connection with WLAN

PlanPremium CountrySwitzerland DeviceXiaomi 12S Ultra Operating SystemAndroid 12 My Question or IssueHello. I changed my phone recently, I switched from the Xiaomi Note 11 Pro 5G to the actual one. Now it seems like Spotify won't connect to the Inter...

Regular

Plan Premium   Country Switzerland   Device Xiaomi 12S Ultra   Operating System Android 12   My Question or Issue Hello. I changed my phone recently, I switched from ...

MihailY

Moderator

765 Views

9 replies

0 likes

  • 765 Views
  • 9 replies
  • 0 likes

Superuser Contribution there's something wrong with my playlist

Throughout this post, I have the playlist on repeat overall. So basically what happened was that I would play a song that would be in the middle of the playlist, would go to other apps for a while. By the time I go back to spotify to continue playing...

Newbie

Throughout this post, I have the playlist on repeat overall.  So basically what happened was that I would play a song that would be in the middle of the playlist, would go to other apps for a wh...

Vasil

Moderator

320 Views

1 replies

0 likes

Bug Playlist
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Song isn't available on your device" I'm using Redmi note 11 pro.

I want to play all I ask by Bruno Mars. However it says the song isn't available on my device. I tried to find different album but still the same issue.

Visitor

I want to play all I ask by Bruno Mars. However it says the song isn't available on my device. I tried to find different album but still the same issue.

Joan

Moderator

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution [CHROMECAST] not connecting 12.2022

PlanFamily PremiumCountryHungaryDeviceSamsung Galaxy S20FE & A52Operating SystemAndroid 13 My Question or IssueI have 2 Chromecasts in two bedrooms and a Chromecast with Google TV 4K in the living room. Streaming works with ANY other apps, except Spo...

Newbie

Plan Family Premium Country Hungary Device Samsung Galaxy S20FE & A52 Operating System Android 13   My Question or Issue I have 2 Chromecasts in two bedrooms and a Chromecast with ...

MihailY

Moderator

1278 Views

7 replies

4 likes

  • 1278 Views
  • 7 replies
  • 4 likes

Superuser Contribution One specific episode of a podcast won't play.

I can't get the current episode of the podcast I'm on to play. It will play on literally every other device but not on my phone. My phone will play literally everything else. Any other episodes, any music but not this one episode. I've uninstalled an...

Visitor

I can't get the current episode of the podcast I'm on to play. It will play on literally every other device but not on my phone. My phone will play literally everything else. Any other episodes, any ...

Dian

Spotify Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't app recognize my speaker as a device?

My Bluetooth speaker has always worked just fine but now Spotify won't recognize it as a connectable device even though it shows up connected to my phones bluetooth

Visitor

My Bluetooth speaker has always worked just fine but now Spotify won't recognize it as a connectable device even though it shows up connected to my phones bluetooth

Dian

Spotify Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes