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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209184 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209184 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558203 Views

78 replies

3 likes

  • 558203 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461617 Views

575 replies

39 likes

Account
Free
  • 461617 Views
  • 575 replies
  • 39 likes

Superuser Contribution I am military and deploying soon. No internet for months

I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?

Visitor

I am deploying for a few months and cant connect to the internet the whole time I am gone.  Is there anything I can do about the 30 day offline auto delete?

Mflore2g

Visitor

1484 Views

2 replies

0 likes

  • 1484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot login into account after cleaing storage

PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...

Casual Listener

  Plan Free Country India Device Moto e32 Operating System Android 12   My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...

Lyubka

Moderator

1135 Views

5 replies

0 likes

  • 1135 Views
  • 5 replies
  • 0 likes

Superuser Contribution Features disappeared after switch from Premium to Premium Duo

PlanPremium Duo (switched from Premium)Country - US DeviceSamsung Galaxy 22 Ultra My Question or IssueA few months ago I switched from Premium (primarily using my Android app, and with a long list of connected devices in our home) to Premium Duo, add...

Casual Listener

Plan Premium Duo (switched from Premium) Country - US   Device Samsung Galaxy 22 Ultra   My Question or Issue A few months ago I switched from Premium (primarily using my Android ap...

Joan

Moderator

727 Views

3 replies

0 likes

  • 727 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify link issue

PlanPremiumCountryTurkiye DeviceS23Operating System(Android 13 Latest version) My Question or Issuehello, i just want to ask if anyone experiences the same concern i am having and if you guys know how to fix this issue? whenever i tried to open a Spo...

Newbie

  Plan Premium Country Turkiye  Device S23 Operating System (Android 13 Latest version)   My Question or Issue hello, i just want to ask if anyone experiences the same conce...

Dian

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created play list not found

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...

Music Fan

Plan Premium Family Country Canada Device Google Pixel 7 Operating System Android 13   My Question or Issue I switched from a free plan to a Premium Family plan to try to solve my prob...

AC1943

Music Fan

1184 Views

6 replies

0 likes

Alexa
Playlists
Spotify
  • 1184 Views
  • 6 replies
  • 0 likes

Can I get a extension

I can't listen to my music unless I make a payment I was seeing if I can get a extension

Visitor

I can't listen to my music unless I make a payment I was seeing if I can get a extension

Maxim

Spotify Star

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast stop recommendation playback after an episode ends

Hello,I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for a while and stopped following it.It annoys me a lot,...

Regular

Hello, I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for...

Yuradex

Regular

912 Views

4 replies

0 likes

  • 912 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app hangs when I try to navigate back to it after being idle for sometime.

Plan: PremiumCountry: New ZealandDevice: Lenovo P11 TB-J606FOperating System: Android (version 11)Spotify App version: 8.8.66.653 My Question or Issue:After the Spotify App has been idle (been in the background) for sometime and I attempt to navigate...

Casual Listener

Plan: Premium Country: New Zealand Device: Lenovo P11 TB-J606F Operating System: Android (version 11) Spotify App version: 8.8.66.653   My Question or Issue: After the Spotify App has bee...

Susan_GP

Moderator

964 Views

3 replies

0 likes

  • 964 Views
  • 3 replies
  • 0 likes

My earbuds have a button for opening spotift

PlanFreeCountryNorwayDevice Samsung galaxy s10 lite Operating SystemAndroid My Question or IssueMy earbuds have a button for opening spotify but it dosent work

Visitor

Plan Free Country Norway Device Samsung galaxy s10 lite   Operating System Android   My Question or Issue My earbuds have a button for opening spotify but it dosent work

Billy-J

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs and my playlists are not showing

I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.

Visitor

I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.

Yordan

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session listen on same device

When I join a remote group session it doesn't give me any option to choose what device to listen on.I want to listen on the same device as the session host, but instead it just defaults to listen on my device with no option to change it. How do I fix...

Regular

When I join a remote group session it doesn't give me any option to choose what device to listen on. I want to listen on the same device as the session host, but instead it just defaults to listen o...

shaggytoph

Newbie

31647 Views

22 replies

15 likes

  • 31647 Views
  • 22 replies
  • 15 likes

Superuser Contribution Se activa solo "reproduccion inteligente" cada que selecciono una canción

Cada vez que selecciono una cancion en mi playlist se me activa el "reproduccion inteligente", cabe aclarar que tengo el automix desactivado y soy premium, nose que hacer

Visitor

Cada vez que selecciono una cancion en mi playlist se me activa el "reproduccion inteligente", cabe aclarar que tengo el automix desactivado y soy premium, nose que hacer

Eni

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution AAOS playlist sorting

PlanPremiumCountryPortugalDeviceVolvo C40Operating SystemAndroid Automotive (AAOS) My Question or IssueHithe Spotify client for AAOS does not seems to have an option to sort playlists.is this on the roadmap and if so is there any timeframe that you c...

Newbie

  Plan Premium Country Portugal Device Volvo C40 Operating System Android Automotive (AAOS)   My Question or Issue Hi the Spotify client for AAOS does not seems to have an optio...

Eni

Moderator

689 Views

1 replies

4 likes

  • 689 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution application for Android only plays mono

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 11 ProOperating SystemAndroid 13 My Question or IssueHello, the application for Android (I have it on my phone and on my tablet) only plays mono, switching between mono and back has no effect, a...

Casual Listener

Plan Premium Country Czech Republic Device Xiaomi Redmi  Note 11 Pro Operating System Android 13   My Question or Issue Hello, the application for Android (I have it on my phone a...

pepcalbc

Casual Listener

1424 Views

4 replies

0 likes

  • 1424 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sound quality doesn't change

Premium, Sony Xperia XZ Premium, Android 9.When I switch sound quality from very high to low, for instance, nothing happens. How come?/Weirded out

Visitor

Premium, Sony Xperia XZ Premium, Android 9. When I switch sound quality from very high to low, for instance, nothing happens. How come? /Weirded out

Susan_GP

Moderator

2961 Views

1 replies

0 likes

  • 2961 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Rewind and fast forward buttons disabled

Hi, I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to navigate my queue. The rewind and FF buttons are greyed out and unre...

Casual Listener

Hi,   I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to naviga...

Novy

Moderator

191438 Views

12 replies

7 likes

  • 191438 Views
  • 12 replies
  • 7 likes

Superuser Contribution It doesn't log me in, keep saying that something went wrong

WiFi checkVpn closedDeleted - reinstalledCleared cacheHave all passwordsAlso I had the app before, I deleted and now months later I downloaded it and I can't login

Visitor

WiFi check Vpn closed Deleted - reinstalled Cleared cache Have all passwords Also I had the app before, I deleted and now months later I downloaded it and I can't login

Dian

Spotify Legend

662 Views

2 replies

1 likes

  • 662 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached... but not true

I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'm logged in is the new mobile and still get this me...

Visitor

I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'...

Dian

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution +spotify next to my name on the playlist

PlanPremiumCountryUKDeviceSamsung Galaxy M31Operating SystemAndroid 12 My Question or IssueWhy does one of my playlists have my name +Spotify next to it? This playlist is not colaborative or anything, I want it just to be for me. I think it is also p...

Visitor

Plan Premium Country UK Device Samsung Galaxy M31 Operating System Android 12   My Question or Issue Why does one of my playlists have my name +Spotify next to it? This playlist is not...

booger077

Visitor

9007 Views

7 replies

1 likes

  • 9007 Views
  • 7 replies
  • 1 likes