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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386326 Views

544 replies

34 likes

Account
Free
  • 386326 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8009 Views

0 replies

7 likes

  • 8009 Views
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  • 7 likes

Superuser Contribution Qué puedo hacer para iniciar sesión en mi teléfono ?

Instale la aplicación y no puedo iniciar sesión de ninguna manera, ya desinstale y volví a instalar la aplicación, borre el cache y reinicie el teléfono, pero sigue sin dejarme entrar a la aplicación.

Visitor

Instale la aplicación y no puedo iniciar sesión de ninguna manera, ya desinstale y volví a instalar la aplicación, borre el cache y reinicie el teléfono, pero sigue sin dejarme entrar a la aplicación...

Lyubka

Moderator

519 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why do I get Offline message?

Have for a week now (?) got an message that I'm Offline. Have Internet connection for everything else on my Android 12 mobile.Can play already downloaded music...(Have payed my bills)Do se my cryptic UID, in the app.Now playing from Chrome, have been...

Visitor

Have for a week now (?) got an message that I'm Offline. Have Internet connection for everything else on my Android 12 mobile. Can play already downloaded music... (Have payed my bills) Do se my...

Yuhoo

Music Fan

629 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Connect doesn't work.

My Spotify Connect doesn't work or is lagging extrem. I need multiple tries to connect to any device in my network. I resetted my entire network/router also deleted cache, app-data, the Spotify app itself and reinstalled it. Even reconnect the accoun...

Casual Listener

My Spotify Connect doesn't work or is lagging extrem. I need multiple tries to connect to any device in my network. I resetted my entire network/router also deleted cache, app-data, the Spotify app...

OscarDC

Moderator

1873 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution Spotify app is not available for your device error

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S21Operating SystemAndroid 13 My Question or IssueAfter the next system update of the device, the application could not receive the update. Currently, the Google Play store indicates that the application i...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy S21 Operating System Android 13   My Question or Issue After the next system update of the device, the application could not receive t...

Alex

Spotify Legend

1737 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify Connect lags in the last 8 seconds of EVERY song, when casting to soundbar

I'm using Spotify Connect with my JBL 5.1 sound bar.After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song smoothly, and then in the last 8-10 seconds of the song...

Regular

I'm using Spotify Connect with my JBL 5.1 sound bar. After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song sm...

Alex

Spotify Legend

1774 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify does not play search results with Google assistant voice search

Hi community,my problem is the following:I'm using the Google assistant voice search (for ex. in android auto) to play a song from spotify (free version). Spotify then opens and plays the correct artist but chooses another song. For example:I search ...

Casual Listener

Hi community, my problem is the following: I'm using the Google assistant voice search (for ex. in android auto) to play a song from spotify (free version). Spotify then opens and plays the cor...

r_87gn-c0nidj

Newbie

1579 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify on android will not play anything

Today, I have not been able to play anything from the Spotify app. I have tried force stopping, clearing cache, redownloading, and logging out and in, and I cannot get anything to play.

Music Fan

Today, I have not been able to play anything from the Spotify app. I have tried force stopping, clearing cache, redownloading, and logging out and in, and I cannot get anything to play.

cihenneberger29

Music Fan

509 Views

1 replies

0 likes

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  • 1 replies
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Spotify does not detect speakers with AudioCast

Hi,I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device.I've reinstalled AudioCast, reset to factory settings, removed cached memory. I followed the same steps with Spotify....

Casual Listener

Hi, I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device. I've reinstalled AudioCast, reset to factory settings,  r...

_kreplik

Visitor

7583 Views

18 replies

2 likes

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  • 18 replies
  • 2 likes

Bluetooth to Tesla

I run Spotify on my Samsung S8 phone (Android). A year ago I got a Tesla and I started using Bluetooth connection to send tunes to the car's sound system. At first this worked the way I wanted. When I got into the car, Spotify started playing. When I...

Casual Listener

I run Spotify on my Samsung S8 phone (Android).  A year ago I got a Tesla and I started using Bluetooth connection to send tunes to the car's sound system.   At first this worked the way ...

garyinFCCO

Casual Listener

1522 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify app says it's offline when using data.

PlanPremiumCountryCzechiaDeviceHonor 10Operating SystemAndroid 10 It says it's offline, I can't play any songs. I've had this issue for a couple months.I have tried all the solutions suggested to people having the same problem. That includes: Clean r...

Regular

Plan Premium Country Czechia Device Honor 10 Operating System Android 10   It says it's offline, I can't play any songs. I've had this issue for a couple months. I have tried all the s...

Oluwatodimu

Regular

33147 Views

23 replies

0 likes

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  • 23 replies
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Superuser Contribution Spotify stops music, when my android mobile phone play any sound!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops music, when my android mobile phone play any sound! Where can i change this so ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Lyubka

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I share devices without internet?

PlanPremiumCountryUSA DeviceAndroid My Question or IssueI've got multiple Android devices on the same wifi network, but without internet access. Is it possible to share device control in this setup? Or is internet required?

Newbie

Plan Premium Country USA   Device Android   My Question or Issue I've got multiple Android devices on the same wifi network, but without internet access. Is it possible to share de...

Dian

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlist not showing up

My public playlist won't show up in search. I've double checked it and made sure it's public and I've added it to my profile but it still won't show up in search.

Newbie

My public playlist won't show up in search. I've double checked it and made sure it's public and I've added it to my profile but it still won't show up in search.   

Yordan

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
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Centered versus left aligned arrow on now playing screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOk I'm using Premium on Android 12 set in US. Recently when I updated my PC version the Andro...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ok I'm ...

357 Views

0 replies

0 likes

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Superuser Contribution Downloaded song menu does not appear immediately when offline

When I am offline or on a really poor connection and listening to my playlist which has all it's songs downloaded I want to put a specific song to que I press on song's menu in order to see button "add to que". However instead of expected behaviour I...

Casual Listener

When I am offline or on a really poor connection and listening to my playlist which has all it's songs downloaded I want to put a specific song  to que I press on song's menu in order to see but...

juliusdauksas1

Casual Listener

423 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution How to stop Spotify playing audio when I plug in wired headphone adapter

PremiumUK DeviceSamsung Galaxy s21Operating SystemAndroid My Question or IssueWhen I plug in an adapter to record audio that I am videoing, spotify plays, causes video recording to stop.I don't want Spotify to try and autoplay. How do i stop Spotify ...

Visitor

  Premium UK   Device Samsung Galaxy s21 Operating System Android    My Question or Issue When I plug in an adapter to record audio that I am videoing, spotify plays, ca...

adamkimber

Regular

5121 Views

5 replies

0 likes

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Solved!!Superuser Contribution Add to queue button in Android app

Right now if we want to add an album/playlist/track to queue of currently playing list, we have that option to add in windows desktop app, but if we want to do that in Android app, the add to queue option only available for tracks but not for playlis...

Newbie

Right now if we want to add an album/playlist/track to queue of currently playing list, we have that option to add in windows desktop app, but if we want to do that in Android app, the add to queue o...

Yordan

Moderator

1118 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Have spotify Family premium but cannot log in on 3 devices simultaneously??

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...

Joan

Moderator

792 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses music and disconnects from device

PlanPremiumCountryUSA DeviceGoogle Pixel 3, Google Pixel 3AOperating SystemAndroid 10 My Question or IssueSpotify frequently pauses what is playing at random. When I hit play, it has disconnected from the device. I have reinstalled the app, cleared t...

Visitor

  Plan Premium Country USA   Device Google Pixel 3, Google Pixel 3A Operating System Android 10   My Question or Issue Spotify frequently pauses what is playing at random. ...

Kloakrotta

Newbie

9734 Views

32 replies

12 likes

  • 9734 Views
  • 32 replies
  • 12 likes