Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118112 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237788 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598580 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491099 Views
581 replies
42 likes
PlanFree/PremiumCountryPhilippinesDeviceVivo Y20i V2032Operating SystemAndroid 12 My Question or IssueSo I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Effects thing on my Spotify app which has different sound effects, such as Pan...
Plan Free/Premium Country Philippines Device Vivo Y20i V2032 Operating System Android 12 My Question or Issue So I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Ef...
Newbie
2588 Views
2 replies
0 likes
I do not recall any logging details except for my username and the photo for confirmation
I do not recall any logging details except for my username and the photo for confirmation
Moderator
880 Views
1 replies
0 likes
Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast episode displays on my phone as ~2 1/2 hours long. My ...
Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast epi...
Moderator
613 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceLGv30sOperating SystemAndroid My Question or IssueI've tried to look through the forum but can't find my issue, and I'm not sure where to put it so I'll try here and hope for the best. I can't access my music, at all, fr...
Plan Premium Country Sweden Device LGv30s Operating System Android My Question or Issue I've tried to look through the forum but can't find my issue, and I'm not sure where to put it...
Casual Listener
583 Views
2 replies
0 likes
Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?
Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?
Moderator
375 Views
1 replies
0 likes
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
Moderator
2859 Views
7 replies
4 likes
Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...
Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/l...
Newbie
1949 Views
2 replies
6 likes
I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle
I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle
Moderator
18475 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueSince the latest Spotify update (v8.8.76.667) after getting part way through a playlist, and then returning to it several hours later, Spotify seems to have forgotten...
Plan Premium Country UK Device Samsung S20 Operating System Android 13 My Question or Issue Since the latest Spotify update (v8.8.76.667) after getting part way through a playli...
Moderator
641 Views
3 replies
0 likes
Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like orange,red I prefer everything to be transparent. I ...
Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like o...
Newbie
1116 Views
2 replies
4 likes
PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S20 EdgeOperating SystemAndroid 13 My Question or IssueSo since last night at around 23:00 my time, every song i have added since March 2021 has disappeared on my playlist. The songs are still there I...
Plan Free Country United Kingdom Device Samsung Galaxy S20 Edge Operating System Android 13 My Question or Issue So since last night at around 23:00 my time, every song i have added ...
Casual Listener
478 Views
1 replies
0 likes
For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home screen, and the currently playing song does not ch...
For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home...
Moderator
3166 Views
3 replies
0 likes
PlanFamily Operating SystemMultiple Android phones My Question or IssueMy issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to our WiFi. Yet it works on other people's wifi and on mobile data. The ONLY...
Plan Family Operating System Multiple Android phones My Question or Issue My issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to o...
Moderator
560 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 11 My Question or IssueOn this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actually plays the song "I Promise to Love You," and the track titled "I Promise to...
Plan Premium Country USA Device Pixel 2 Operating System Android 11 My Question or Issue On this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actuall...
Moderator
479 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG-G7 ThinqOperating SystemAndroid Pie (9)My Question or IssueThe Spotify app currently has no option to pause while downloading. I live in a rural area that gets very poor network speed. In order to use my intern...
Plan Premium Country United States Device LG-G7 Thinq Operating System Android Pie (9) My Question or Issue The Spotify app currently has no option to pause while downloading. I live in a ru...
Newbie
2449 Views
2 replies
1 likes
When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.
When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.
Casual Listener
1437 Views
4 replies
6 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am using Spotify on a Google TV (Sony). TV is connected HDMI to a 3.1 speaker setup via ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi &nb...
Moderator
1255 Views
1 replies
0 likes
PlanPremiumCountryUkDeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI'm using the Spotify app on Android and I want to move my downloads to the SD card, but this isn't appearing as an option in Settings - any suggestions?
Plan Premium Country Uk Device Huawei p30 Pro Operating System Android My Question or Issue I'm using the Spotify app on Android and I want to move my downloads to the SD...
Moderator
673 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy s22 ultra Operating System My Question or IssueWhen listening to podcasts it will randomly start a new podcast. It will also change podcasts or jump to a random time in there current podcast after an in episode add
Plan Premium Country US Device Galaxy s22 ultra Operating System My Question or Issue When listening to podcasts it will randomly start a new podcast. It will also chang...
Moderator
448 Views
1 replies
0 likes
Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I want that he goes ahead. How can I help this?
Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I wan...
Moderator
3084 Views
10 replies
0 likes
