Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29932 Views
  • 60 replies
  • 24 likes
  • 29932 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871369 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871369 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24944 Views
  • 3 replies
  • 0 likes
  • 24944 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app doesn't list Sonos Speaker, but Sonos App can play Spotify music on it

I have 5 sonos Speakers and a Spotify Premium account. I am using spotify on my Android (Pie) phone and Mac OS computer. On both devices listed above, I can play Spotify music on my Sonos speaker (called Lounge) when I use the Sonos App. But if I use...

  • Casual Listener
  • I have 5 sonos Speakers and a Spotify Premium account.  I am using spotify on my Android (Pie) phone and Mac OS computer.   On both devices listed above, I can play Spotify music on ...
  • Aaardvark
  • Newbie
  • 63399 Views
  • 51 replies
  • 16 likes
  • 63399 Views
  • 51 replies
  • 16 likes

Superuser Contribution Time slider/ white dot missing

My Plan Free Country India Device Samsung Galaxy M30s Operating System Android 11 My Question or Issue I am not able to move the time slider as the white dot is missing, what is mean is that I was able to go directly in the middle of the song let's s...

  • Newbie
  • My    Plan   Free   Country   India   Device   Samsung Galaxy M30s   Operating System   Android 11       My Question or...
  • Novy
  • Moderator
  • 416 Views
  • 2 replies
  • 1 likes
  • 416 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily Mixes same songs everyday.

PlanPremiumCountryIndiaDeviceOneplus 5Operating SystemAndroid pie My Question or IssueI am an Indian user of Spotify and got a premium plan. I get only 2 playlist of daily mixes and same songs i got everyday even if i dislike them. I think if i disli...

  • Regular
  • Plan Premium Country India Device Oneplus 5 Operating System Android pie   My Question or Issue I am an Indian user of Spotify and got a premium plan. I get only 2 playlist of daily mi...
  • Arcanekand
  • Newbie
  • 8746 Views
  • 22 replies
  • 4 likes
  • 8746 Views
  • 22 replies
  • 4 likes

Superuser Contribution Why can I not go back to my previous song in new updated version?

I am an android user and ever since I have updated the app I cannot go back to previous song that was being played, I cannot shuffle my playlists, a lot of my liked songs have been removed and whenever I click on an album or playlist the music sudden...

  • Visitor
  • I am an android user and ever since I have updated the app I cannot go back to previous song that was being played, I cannot shuffle my playlists, a lot of my liked songs have been removed and whenev...
  • Lyubka
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player in android phones using chrome desktop site

I tried to open web player in my android phone using chrome in desktop mode but the player doesn't load, it kept on refreshing. Kindly look into it, either it is a bug or if it is not supported then it should show a popup showing web olayer is not av...

  • Visitor
  • I tried to open web player in my android phone using chrome in desktop mode but the player doesn't load, it kept on refreshing. Kindly look into it, either it is a bug or if it is not supported then ...
  • Alex
  • Spotify Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Steering Controls Disabled for Podcasts

PlanFree/PremiumCountryUnited StatesDevicePixel 5Operating SystemAndroid 11 My Question or IssueWhen playing a song in Spotify using Android Auto through my car, the controls on my steering wheel will map to the next/previous song buttons shown in th...

  • Music Fan
  • Plan Free/Premium Country United States Device Pixel 5 Operating System Android 11   My Question or Issue When playing a song in Spotify using Android Auto through my car, the controls...
  • gcEllon
  • Newbie
  • 667 Views
  • 4 replies
  • 1 likes
  • 667 Views
  • 4 replies
  • 1 likes

[Mobile][Browse] Bring back the old home page view

Recently my android mobile app home page format has changed, and now each suggestion category only has one artist or Playlist, instead of many which I used to be able to scroll through by swiping left/right. This has greatly limited the total number ...

  • Casual Listener
  • Recently my android mobile app home page format has changed, and now each suggestion category only has one artist or Playlist, instead of many which I used to be able to scroll through by swiping lef...
  • SarahTsaysHi
  • Newbie
  • 1108 Views
  • 2 replies
  • 3 likes
  • Browse
    Mobile
  • 1108 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Playlists are empty, artist pages are blank and music won't play.

PlanPremium (Shared family plan paid by my son's account)CountryUKDeviceSamsung Galaxy A10Operating SystemAndroid 11 One UI ver 3.1 My Question or IssueAs per title, since performing a software update on my phone on Friday 30th September, Spotify no ...

  • Casual Listener
  • Plan Premium (Shared family plan paid by my son's account) Country UK Device Samsung Galaxy A10 Operating System Android 11 One UI ver 3.1   My Question or Issue As per title, since pe...
  • Yordan
  • Moderator
  • 3791 Views
  • 17 replies
  • 4 likes
  • 3791 Views
  • 17 replies
  • 4 likes

Superuser Contribution How to listen to Spotify not on a mobile phone

I'm looking for a way my daughter can listen to music, outside the house, without having access to her mobile phone. I'm aware of Mighty Vibe but wondered if there are any other options? Thanks

  • Newbie
  • I'm looking for a way my daughter can listen to music, outside the house, without having access to her mobile phone.  I'm aware of Mighty Vibe but wondered if there are any other options? &nbsp...
  • Dian
  • Spotify Legend
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Superuser Contribution After every restart, storage switches to internal memory

PlanPremiumCountryUSADeviceS10Operating SystemAndroid 12 My Question or IssueFor years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not on my end. It's extremely annoying. And there's been times when I'm off grid...

  • Casual Listener
  • Plan Premium Country USA Device S10 Operating System Android 12   My Question or Issue For years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not ...
  • Lyubka
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics are aren't showing

At the bottom of the song we cannot find lyrics and lyrics are not showing

  • Visitor
  • At the bottom of the song we cannot find lyrics and lyrics are not showing
  • MihailY
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to Galaxy Watch 4 very slow

Plan CouplePremiumCountry UK DeviceSamsung Galaxy 22 with a Galaxy Watch 4 Classic)Operating SystemAndroid/Wear OS When I am adding playlists to my watch and downloading songs for off-line play the transfer is very slow and sometimes barely downloads...

  • Regular
  • Plan Couple Premium Country UK   Device Samsung Galaxy 22 with a Galaxy Watch 4 Classic) Operating System Android/Wear OS   When I am adding playlists to my watch and downloadi...
  • Lyubka
  • Moderator
  • 2043 Views
  • 3 replies
  • 0 likes
  • 2043 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android TV cannot play songs from a playlist with more than 10000 songs

Premium PlanDevice: MiTV-AYFR0Device's operating system: Android TV OS 11Spotify app version: 1.70.3 Android TV cannot play songs from a liked songs playlist if there are more than 10000 songs in the playlist.When I removed some songs from liked song...

  • Newbie
  • Premium Plan Device: MiTV-AYFR0 Device's operating system: Android TV OS 11 Spotify app version: 1.70.3   Android TV cannot play songs from a liked songs playlist if there are more than 100...
  • Lyubka
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast will not play

After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is fully charged, checking play on this device and th...

  • Music Fan
  • After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is...
  • MihailY
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

I can´t access my account on my cell phone

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

  • Visitor
  • It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.
  • Taylith
  • Community Legend
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded music not showing green arrow icon

PlanPremiumCountryEl SalvadorDeviceSony Xperia XA UltraOperating SystemAndroid Nougat My Question or IssueI subscribed to premium using the recent discount and am loving the service so far. My only concern is that the green "downloaded" icon keeps di...

  • Newbie
  • Plan Premium Country El Salvador Device Sony Xperia XA Ultra Operating System Android Nougat   My Question or Issue I subscribed to premium using the recent discount and am loving the ...
  • keithgbernard
  • Casual Listener
  • 7176 Views
  • 4 replies
  • 0 likes
  • 7176 Views
  • 4 replies
  • 0 likes

Superuser Contribution Datenverbrauch enorm hoch trotz heruntergeladener Playlist

PlanPremiumCountryGermanyDevice(Samsung Galaxy Note 10+)Operating System(Android 12) My Question or IssueSpotify verbraucht enorm viele mobile Daten. Normalerweise ca 300mB im Monat, seit Januar 4GB pro Monat. Alle Songs die ich höre sind offline ver...

  • Newbie
  • Plan Premium Country Germany Device (Samsung Galaxy Note 10+) Operating System (Android 12)   My Question or Issue Spotify verbraucht enorm viele mobile Daten. Normalerweise ca 300mB i...
  • juergma
  • Newbie
  • 2206 Views
  • 2 replies
  • 0 likes
  • 2206 Views
  • 2 replies
  • 0 likes

Superuser Contribution What happened to SORT by title or artist?

PlanFree/PremiumCountry Device Galaxy Note 20 Ultra 5g Operating System Android My Question or IssueI used to be able to sort by title or artist. It's gone! Now I hear the SAME handful of songs OVER AND OVER! Am I missing something?THANKS for your he...

  • Regular
  • Plan Free/Premium Country   Device Galaxy Note 20 Ultra 5g   Operating System  Android   My Question or Issue I used to be able to sort by title or artist. It's gone!&...
  • Yordan
  • Moderator
  • 388 Views
  • 8 replies
  • 0 likes
  • 388 Views
  • 8 replies
  • 0 likes