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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842641 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842641 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14268 Views
  • 1 replies
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  • 14268 Views
  • 1 replies
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Superuser Contribution Song Downloading

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts 

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  • Casual Listener
  •   Plan Premium Country United Kingdom Device Samsung Galaxy A11 2020 Operating System Android   My Question or Issue I Have one or more sonhs that will not download to listen to ...
  • Mihail
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android changes volume of Spotify on PC when Spotify is fully closed on Android

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhile I can get around it in my volume settings, for now, using the volume switches while on my Android automatically changes the volume of my Spotify when it...

  • Newbie
  •   Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android 10  My Question or Issue While I can get around it in my volume settings, for now, using the volume s...
  • Jeremy
  • Moderator
  • 256 Views
  • 1 replies
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  • 256 Views
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Superuser Contribution Automatically Download Podcasts

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi?I am being forced to look at Spotify, which I love for my music by the way, for my pod...

  • Newbie
  • When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi? I am being forced to look at Spot...
  • Ver
  • Spotify Legend
  • 3121 Views
  • 2 replies
  • 43 likes
  • 3121 Views
  • 2 replies
  • 43 likes

Queue disappears

PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...

  • Newbie
  •   Plan Premium Device Google Pixel 3a Operating System Android 11   My Question or Issue I don't quite understand how the queue is supposed to work.   Essentially, I expecte...
  • AyuTheHuman
  • Composer
  • 276 Views
  • 1 replies
  • 1 likes
  • Android
    queue
  • 276 Views
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[Android] New UI promised on iOS Anniversary

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spotify.

  • Newbie
  • It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spot...
  • 48 Views
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  • Android
  • 48 Views
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Superuser Contribution High data usage for already downloaded content.

PlanPremiumCountryUKDeviceSamsung note10+Operating SystemAndroid Oreo My Question or IssueMy phone has started using very high quantities of data to play tracks that are already downloaded.I've done a clean install and the issue still persists. Mostl...

  • Gig Goer
  •   Plan Premium Country UK Device Samsung note10+ Operating System Android Oreo   My Question or Issue My phone has started using very high quantities of data to play tracks ...
  • Ver
  • Spotify Legend
  • 541 Views
  • 11 replies
  • 0 likes
  • car mode
    data
    Download
  • 541 Views
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Solved!!Superuser Contribution Spotify seriously playing up

PlanPremiumCountryUKDeviceMotorla E4 plusOperating SystemAndroid My Question or IssueMy Spotify used to work perfectly then it just decided to start playing up and causing problems. These problems consist of: Not playing any of the songs that I selec...

  • Casual Listener
  • Plan Premium Country UK Device Motorla E4 plus Operating System Android   My Question or Issue My Spotify used to work perfectly then it just decided to start playing up and causing pr...
  • Alex
  • Moderator
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
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Solved!!Superuser Contribution [Android] Downloaded songs don't play in underground car park

I've read multiple posts before writing this, but the only similar issue was posted 5 years ago, and no solution was reported: My car is standing in an underground car park, both at home and at the firm and mobile signals can't get through. Now, ever...

  • Casual Listener
  • I've read multiple posts before writing this, but the only similar issue was posted 5 years ago, and no solution was reported: My car is standing in an underground car park, both at home and at the f...
  • FlorianKa
  • Casual Listener
  • 458 Views
  • 2 replies
  • 0 likes
  • Car park
    Download
    offline
  • 458 Views
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Superuser Contribution I purchased spotify premium

Thanks to some**bleep** on your website, i lost the entire text i had written.Instead, here's this PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or...

  • Regular
  • Thanks to some**bleep** on your website, i lost the entire text i had written. Instead, here's this     Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macboo...
  • Alex
  • Moderator
  • 306 Views
  • 5 replies
  • 0 likes
  • 306 Views
  • 5 replies
  • 0 likes

Random songs playing

I am a premium account holder but can't use it right now because of this issue. When I play a song it runs for a random amount of time before a new song from an unknown playlist cuts in. This happens when no song is being played too. It just starts p...

  • Newbie
  • I am a premium account holder but can't use it right now because of this issue. When I play a song it runs for a random amount of time before a new song from an unknown playlist cuts in. This happens...
  • AyuTheHuman
  • Composer
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast playback sometimes stops at end of song

PlanPremium FamilyCountryUnited KingdomDevicePixel 3aOperating SystemAndroid 11 (5 February 2021 security update) Chromecast DeviceGoogle Home Hub MaxSystem firmware version241809Cast firmware1.52.241809 My Question or IssueSpotify frequently won't a...

  • Newbie
  • Plan Premium Family Country United Kingdom Device Pixel 3a Operating System Android 11  (5 February 2021 security update)   Chromecast Device Google Home Hub Max System firmware ...
  • Alex
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
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Superuser Contribution Podcast Speed is slow

PlanFreeCountryCanadaDeviceSamsung Galaxy 10Operating SystemAndroid 11 My Question or IssueWhen listening to some older episodes of a podcast, the speed is SUPER slow. I took the advice from another post of restarting my phone, and deleting and re-in...

  • Newbie
  • Plan Free Country Canada Device Samsung Galaxy 10 Operating System Android 11   My Question or Issue When listening to some older episodes of a podcast, the speed is SUPER slow. I took...
  • Alex
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • podcast
    slow speed
  • 246 Views
  • 1 replies
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Solved!!Superuser Contribution Playlist radio

PlanPremiumCountryMalaysiaDevice Operating SystemAndroid 9 My Question or IssueHi. After last update the option: "go to playlist radio" disappeared. Still can go to radio via a song or artist but not direct from my playlist. Tried reinstalling the ap...

  • Casual Listener
  • Plan Premium Country Malaysia Device   Operating System Android 9   My Question or Issue Hi. After last update the option: "go to playlist radio" disappeared. Still can go to radi...
  • CarlosE
  • Moderator
  • 404 Views
  • 5 replies
  • 1 likes
  • 404 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app keeps crashing (Huawei P20 Pro)

PlanPremiumDeviceHuawey P20 ProOperating SystemAndroid Oreo My Question or Issue Like the title says, the app just keeps crashing. Already added the app to the ignored apps of battery optimization and it keeps crashing.

  • Newbie
  • Plan Premium Device Huawey P20 Pro Operating System Android Oreo   My Question or Issue  Like the title says, the app just keeps crashing. Already added the app to the ignored apps ...
  • ecnebii
  • Newbie
  • 2365 Views
  • 7 replies
  • 12 likes
  • 2365 Views
  • 7 replies
  • 12 likes

Solved!!Superuser Contribution playlist radio missing

Plan Premium CountryArgentina DeviceMotorola One Action Operating SystemAndroid 10 App Version8.6.0.830 Issue:In the android app, the GO TO PLAYLIST RADIO option seems to be gone. I cleared cache, force stopped and even rinstalled the app, but the pl...

  • Casual Listener
  • Plan Premium   Country Argentina   Device Motorola One Action   Operating System Android 10   App Version 8.6.0.830   Issue: In the android app, the GO TO ...
  • Eni
  • Moderator
  • 2308 Views
  • 3 replies
  • 0 likes
  • 2308 Views
  • 3 replies
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Accessibility - High Contrast Font

Plan - PremiumCountry - USADevice - Samsung Galaxy S8+Operating System - Android 9 Issue Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts are enabled for accessibility. Without high contrast fonts enabled the hear...

  • Casual Listener
  • Plan - Premium Country - USA Device - Samsung Galaxy S8+ Operating System - Android 9   Issue   Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts ...
  • JustMo06
  • Visitor
  • 661 Views
  • 3 replies
  • 1 likes
  • accessibility
    high contrast font
  • 661 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Not Playing On Shuffle

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy 10)Operating System(Windows 10) My Question or IssueSo I've got a playlist of local files. On my phone, some are fine while others are greyed out. When I put Spotify on shuffle, it will only play t...

  • Newbie
  • Plan Premium Country United States Device (Samsung Galaxy 10) Operating System (Windows 10)   My Question or Issue So I've got a playlist of local files. On my phone, some are fine whi...
  • Mihail
  • Spotify Legend
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see number of songs in playlist in new app update

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 8 My Question or IssueSince the new app update, there is no way to see the number of songs in a playlist. I used to be able to see this in the Playlists page of Your Library n...

  • Newbie
  •     Plan Premium Country United States Device Google Pixel 3 Operating System Android 8   My Question or Issue Since the new app update, there is no way to see the number o...
  • Camy077
  • Newbie
  • 119358 Views
  • 62 replies
  • 66 likes
  • number of songs
    Playlist
    Update
  • 119358 Views
  • 62 replies
  • 66 likes

Can’t switch to offline mode

Hi all, I realized that playing downloaded podcasts was taking up data on my phone (galaxy note The spotify support page says I need to switch to offline mode by going to settings then tap “playback”. When I tap playback nothing happens. Please help

  • Casual Listener
  • Hi all, I realized that playing downloaded podcasts was taking up data on my phone (galaxy note 😎 The spotify support page says I need to switch to offline mode by going to settings then tap “play...
  • Emilia_8
  • Spotify Star
  • 665 Views
  • 7 replies
  • 0 likes
  • 665 Views
  • 7 replies
  • 0 likes

Superuser Contribution Wanting to remove artists from homescreen of app

PlanFree (willing to pay to get artist removed from homescreen). DeviceAndroid My Question or IssueIssue is I looked at an artist and don't want them on the homepage of the app. I have Hidden the artist. And Clean Reinstalled the app. The artist stil...

  • Newbie
  • Plan Free (willing to pay to get artist removed from homescreen).   Device Android   My Question or Issue Issue is I looked at an artist and don't want them on the homepage of the ap...
  • Ver
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes