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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839206 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839206 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13587 Views
  • 1 replies
  • 0 likes
  • 13587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lagging while changing/shuffling songs

PlanPremiumCountryThailandDevice(Realme 7 Pro)Operating System(Android Oreo) My Question or IssueI've been trouble with this problem for a while. My Spotify app on my phone gets laggy while I try to skip the music and even shuffle it like a screen is...

  • Newbie
  • Plan Premium Country Thailand Device (Realme 7 Pro) Operating System (Android Oreo)   My Question or Issue I've been trouble with this problem for a while. My Spotify app on my ph...
  • Ver
  • Spotify Legend
  • 1001 Views
  • 1 replies
  • 0 likes
  • 1001 Views
  • 1 replies
  • 0 likes

Superuser Contribution music downloaded but not recognized

PlanPremiumCountryU.S.A.Devicesamsung galaxy 9+Operating SystemAndroid My Question or IssueEvery time I leave my home wifi and turn on mobile data, all of my downloaded songs will just all of a sudden appear as undownloaded and become unplayable. onl...

  • Casual Listener
  • Plan Premium Country U.S.A. Device samsung galaxy 9+ Operating System Android   My Question or Issue Every time I leave my home wifi and turn on mobile data, all of my downloaded songs...
  • Ver
  • Spotify Legend
  • 326 Views
  • 5 replies
  • 0 likes
  • 326 Views
  • 5 replies
  • 0 likes

Superuser Contribution Made for me not showing daily mixes

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueI am having an issue with my daily mixes. If any of my daily mixes are recently played, they show up in recently played but not in the "Made for me" section. Th...

  • Regular
  • Plan Premium Country   Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue I am having an issue with my daily mixes.  If any of my daily mixes are re...
  • NorthNJDavid
  • Regular
  • 320 Views
  • 10 replies
  • 0 likes
  • 320 Views
  • 10 replies
  • 0 likes

About Android crashes. Xiaomi or Spotify 3 dots problem/issue

PlanPremiumCountryGreeceDeviceXiaomi redmi note 8 proOperating SystemAndroidI found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old version (Spotify 6.3.0.882 version) and it's works with all features bu...

  • Casual Listener
  • Plan Premium Country Greece Device Xiaomi redmi note 8 pro Operating System Android I found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old vers...
  • optik130z
  • Visitor
  • 1892 Views
  • 7 replies
  • 6 likes
  • 1892 Views
  • 7 replies
  • 6 likes

Spotify plays random music

PlanPremium FamilyCountryGermaniDeviceSamsung Galaxy A6Operating SystemAndroid 10Spotify 8.5.96.936 My Question or IssueHi, since some day as I open the App Spotify starts to play random music. And if I start to play some song, then after some second...

  • Visitor
  • Plan Premium Family Country Germani Device Samsung Galaxy A6 Operating System Android 10 Spotify  8.5.96.936   My Question or Issue Hi, since some day as I open the App Spotify ...
  • TreyAnastasio
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Playing all songs from playlists in a folder

Hi, You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?). Now you're raising the price to make Spotify better, BUT then you cannot re...

  • Casual Listener
  • Hi,   You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?).   Now yo...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Spotify won't close on my phone [only when I force close it]

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro.The app won't close when I press the back button several times.It won't close when I swipe it away from the recently used...

  • Visitor
  • My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro. The app won't close when I press the back button several times. It ...
  • joshw111
  • Gig Goer
  • 1539 Views
  • 2 replies
  • 0 likes
  • Android
    close
    Spotify
    stop
  • 1539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung watch 3 will not go offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy watch 3Operating System My Question or IssueEverything is going perfectly, I download the music to the clock and I have it configured independently. But when I activate the no conession mode. It won't let...

  • Visitor
  • Plan Premium Country Ireland Device Samsung Galaxy watch 3 Operating System     My Question or Issue Everything is going perfectly, I download the music to the clock and I have it...
  • Ivan
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music mutes when I tap next song

I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second then mutes. Sound will not come back on until I hit pause then pl...

  • Casual Listener
  • I have an Android 8.1 Radio in my van. Spotify and all features worked great.   One day I was listening to music and decided to skip to next song. The sound plays for about half a second th...
  • Blingblaow
  • Composer
  • 1183 Views
  • 13 replies
  • 0 likes
  • mute
  • 1183 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

  • Casual Listener
  •   Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...
  • Blingblaow
  • Composer
  • 573 Views
  • 6 replies
  • 2 likes
  • Android
    Crash
    issue
    Troubleshooting
  • 573 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android TV] Chromecast with Google TV's "Now Playing" widget not responding

DeviceGoogle Chromecast with Google TVOperating SystemAndroid TV 10My Question or Issue[Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switching to a different song, it remains showing the first song you...

  • Newbie
  • Device Google Chromecast with Google TV Operating System Android TV 10 My Question or Issue [Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switchi...
  • Alex
  • Moderator
  • 470 Views
  • 1 replies
  • 0 likes
  • Android TV
    chromecast
    issue
  • 470 Views
  • 1 replies
  • 0 likes

[Android] Autoplay not working

PlanPremiumCountryFranceDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueWherever I'm starting the music from, spotify won't keep playing after the current queue is over. In playlists, it just stops at the end. It's been like this...

  • Newbie
  •   Plan Premium Country France Device Samsung Galaxy A8 Operating System Android 9   My Question or Issue Wherever I'm starting the music from, spotify won't keep playing after th...
  • Blingblaow
  • Composer
  • 219 Views
  • 1 replies
  • 1 likes
  • Android
    autoplay
    bug
    Lecture Automatique
  • 219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Japanese Spotify shows foreign artists name in katakana(japanese alphabet)

PlanFree/PremiumCountryJapanDeviceAlmost all of the devicesOperating SystemAlmost all of the OS My Question or IssueJapanese Spotify shows foreign artists name in katakana(japanese alphabet)Most of Japanese users, and I feel abnormal to this. Why is ...

  • Casual Listener
  • Plan Free/Premium Country Japan Device Almost all of the devices Operating System Almost all of the OS   My Question or Issue Japanese Spotify shows foreign artists name in katakana(...
  • Ivan
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Spotify On Galaxy Wearable

Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store. Is the app no longer available on the galaxy app store ...

  • Visitor
  • Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store.&...
  • jonnel13
  • Newbie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

How can I get Spotify updates on Korean play store?

PlanPremiumCountrySOUTH KOREADeviceONEPLUS 6TOperating SystemANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I had to change the play store location to south Korean one. However, I will not get any automatic update ...

  • Newbie
  •   Plan Premium Country SOUTH KOREA Device ONEPLUS 6T Operating System ANDROID PIE    My Question or Issue   Hi everybody,  I moved recently to South Korea and I ...
  • MattSuda
  • Spotify Star
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

  • Gig Goer
  • Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...
  • CarlosE
  • Moderator
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hidden Albums

I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is Kim Wilde's compilation album The Singles Collectio...

  • Regular
  • I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is ...
  • Eni
  • Moderator
  • 589 Views
  • 3 replies
  • 0 likes
  • 589 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't download spotify App on my samsung galaxy 9

PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9 Operating SystemAndroid My Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other ap...

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy 9  Operating System Android   My Question or Issue Every time I try to download Spotify off of the play store, when I click th...
  • Eni
  • Moderator
  • 303 Views
  • 3 replies
  • 0 likes
  • 303 Views
  • 3 replies
  • 0 likes

Musicas baixadas no cartão sd não estão sendo reconhecidas pelo spotify

Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 horas após de gerado, achei muito estranho), ai desins...

  • Visitor
  • Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 hor...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Superuser Contribution Less songs in Android spotify?

We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin Hood - Schlitzohr von Sherwood", Iphone shows 17 audiobooks. ...

  • Visitor
  • We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland.   On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin H...
  • Ivan
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Env: prod