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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4154 Views

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Superuser Contribution The autoplay mode changed, to a bad behavior | android

The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something

Visitor

The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something

MihailY

Moderator

244 Views

1 replies

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Superuser Contribution I Upgraded my providers service (Rogers/Canada) from 'Legacy' to 'Ignite' a

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstalled, reinstalled the app,. Powered off & on the pho...

Visitor

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstal...

Elena

Moderator

280 Views

1 replies

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Solved!!Superuser Contribution Turning off Offline Mode when you don't have Premium?

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online so I'm stuck in offline mode, and cant use the ser...

Newbie

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online...

Alex

Spotify Legend

12578 Views

3 replies

1 likes

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Superuser Contribution Hintergrund Rauschen

Hallo, Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss. Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. Abgespielt wird auf Bose Bluetooth Lautsprecher. Im Spotify ist f...

Casual Listener

Hallo,  Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss.  Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. ...

OscarDC

Moderator

3260 Views

3 replies

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Superuser Contribution Spotify lyrics going straight to Twitter DMS

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help

Visitor

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help 😞  

Amay

Spotify Star

449 Views

1 replies

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Superuser Contribution Music stops playing when screen goes off

PlanPremium i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes

Casual Listener

Plan Premium   i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes  

Joan

Moderator

31818 Views

18 replies

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Scroll bar does not work properly for large playlists

Plan: PremiumCountry: AustraliaDevice: Samsung S21Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the top. And when interacting with the scroll bar it does not allow the ...

Newbie

Plan: Premium Country: Australia Device: Samsung S21 Operating System: Android   When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the to...

268 Views

0 replies

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Superuser Contribution how can I access premium from new device?

I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, but can't find my long-standing playlists. No error message...

Gig Goer

 I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, bu...

Dian

Spotify Legend

815 Views

1 replies

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Superuser Contribution Bug in galaxy watch 5 hebrew version

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

Regular

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

AlejaR

Moderator

300 Views

1 replies

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Superuser Contribution Local files. WMA

PlanPremiumCountryUK Device(Samsung a41 mobile and win 10 laptop)Operating System(Android, Windows 10) My Question or IssueHi I have a number of local files on my desktop that play fine on the desktop app, both .wma and .mp3 format. When I add these ...

Casual Listener

Plan Premium Country UK   Device (Samsung a41 mobile and win 10 laptop) Operating System (Android, Windows 10)   My Question or Issue Hi    I have a number of local f...

Eni

Moderator

2115 Views

3 replies

0 likes

local
wma
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Superuser Contribution How To Stop Autoplay for Podcasts

My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get the acast app again to get this functionality. I saw a similar thread to t...

Newbie

    My Question or Issue  I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get ...

Eni

Moderator

18899 Views

6 replies

29 likes

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Superuser Contribution Autoplay not working on Android, Autoplay skipping songs halfway through

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly with Wifi. Basically, no factors regarding the wifi ...

Visitor

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly w...

Lyubka

Moderator

277 Views

1 replies

0 likes

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Superuser Contribution I can't download songs

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Visitor

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Eni

Moderator

270 Views

1 replies

0 likes

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Superuser Contribution How can i set up app so it jumps to the oldest unplayed episode of podcast?

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know i can sort by unplayed, but many episodes I've ski...

Visitor

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know...

kaattt

Newbie

254 Views

2 replies

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Superuser Contribution Cannot see notifications on lock screen

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple messages) because Spotify's played music tab shows fi...

Newbie

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple me...

Joan

Moderator

280 Views

1 replies

0 likes

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Superuser Contribution Certain podcast episodes not playing, fixed after clearing cache.

PlanPremiumCountryUnited States Device(Google Pixel 6 Pro)Operating System(Android 13) My Question or IssueI have been having issues with certain podcast episodes playing. I have been listening to the show "Up and Vanished" and I am currently on s1e1...

Newbie

  Plan Premium Country United States  Device (Google Pixel 6 Pro) Operating System (Android 13)   My Question or Issue I have been having issues with certain podcast episode...

OscarDC

Moderator

433 Views

2 replies

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Superuser Contribution Where is the queue button?

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Visitor

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Eni

Moderator

321 Views

1 replies

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Superuser Contribution I cannot update Spotify

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I thought maybe by plugging it into a computer, but I can't...

Visitor

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I though...

OscarDC

Moderator

606 Views

1 replies

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Spotify App is not listed on Play Store for Wear OS 2.0 or 2.0+ - Was it discontinued?

PlanPremium CountryBrazil DeviceTichwatch E and Ticwatch S Operating SystemWear OS 2.0 + My Question:Was spotify App for Wear OS 2.0 or 2.0+ discontinued on Play Store? I tried to install Wear OS app on a Ticwatch S today and I searched for Spotify A...

Visitor

Plan Premium   Country Brazil   Device Tichwatch E and Ticwatch S   Operating System Wear OS 2.0 +   My Question: Was spotify App for Wear OS 2.0 or 2.0+ discontinued...

Wearoshelper

Visitor

2640 Views

4 replies

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Wear OS
WearOS
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