Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
391039 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
There are over a thousand songs in my playlist. When I am listening to the playlist, I sometime want to delete a song currently being play, what it the best method to do this?The only way I can do this is scroll through the list and find the song tha...
There are over a thousand songs in my playlist. When I am listening to the playlist, I sometime want to delete a song currently being play, what it the best method to do this? The only way I can do ...
Music Fan
563 Views
1 replies
0 likes
Hello Community ! I'm using a lot personnal playlists to classify and listen to music, but there's very simple function I can't find on Android : I can't easily delete in my playlist the song I'm currently listening. In fact, it doesn't show in the p...
Hello Community ! I'm using a lot personnal playlists to classify and listen to music, but there's very simple function I can't find on Android : I can't easily delete in my playlist&nb...
Music Fan
581 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 13 My Question or IssueWhen I finish a phone call or unpause the music or do anything really that starts playing Spotify music again, the volume is EXTREMELY loud and not matching the...
Plan Premium Country USA Device Google Pixel 6a Operating System Android 13 My Question or Issue When I finish a phone call or unpause the music or do anything really...
474 Views
0 replies
2 likes
PlanPremiumCountryGermanyDeviceSamsung Note 10 plusOperating SystemAndroid 11 My Question or IssueI simply want to sort my playlist to recently added and not added first, but since the last update i cannot find this information, i've been trying to f...
Plan Premium Country Germany Device Samsung Note 10 plus Operating System Android 11 My Question or Issue I simply want to sort my playlist to recently added and not added first, but...
Newbie
32009 Views
17 replies
2 likes
PlanPremiumCountryUSADevice Samsung GalaxyMy Question or IssueHow do I unlink my phone app from what is playing on my laptop? Spotify isn't even open on my phone and it takes over everything. Volume, notifications, running in background, etc. If I la...
Plan Premium Country USA Device Samsung Galaxy My Question or Issue How do I unlink my phone app from what is playing on my laptop? Spotify isn't even open on my phone and it takes o...
Newbie
1615 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceHuawei p20 proOperating SystemAndroid My Question or IssueI've noticed on iOS (ver. 8.8.54.544) the "Add to playlist" button works differently than the one on Android (ver. 8.8.54.481 - which I don't know why it's older ...
Plan Premium Country Poland Device Huawei p20 pro Operating System Android My Question or Issue I've noticed on iOS (ver. 8.8.54.544) the "Add to playlist" button works differently t...
387 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueI want to disable autoplay of songs, but I don't have this button in Playback. How can I fix this?
Plan Premium Country Turkey Device Samsung Galaxy A30s Operating System Android 11 My Question or Issue I want to disable autoplay of songs, but I don't have this button in Playba...
Moderator
500 Views
1 replies
0 likes
PlanPremiumCountry BrasilDevice(ASUS - Zenfone go)Operating System(Android 5.1) My Question or Issue Recentemente atualizei meu aplicativo para a versão 8.4.84.874, e não consigo mais acessar minha lista de músicas e playlists salvas offline pelo and...
Plan Premium Country Brasil Device (ASUS - Zenfone go) Operating System (Android 5.1) My Question or Issue Recentemente atualizei meu aplicativo para a versão 8.4.84.874,...
Casual Listener
3015 Views
11 replies
0 likes
On previous Spotify versions, there was actually an exit. Now the only way to completely stop Spotify is to force stop it, or restart android. I left a review on the Android App play store that this was completely unacceptable, and I will continue to...
On previous Spotify versions, there was actually an exit. Now the only way to completely stop Spotify is to force stop it, or restart android. I left a review on the Android App play store that this ...
588 Views
0 replies
0 likes
Recently (perhaps around June?), I noticed that when opening spotify on my mobile, the default load screen is either the new/suggested artists home page if I am online, or the black "you are offline" message. Previously, opening Spotify would launch ...
Recently (perhaps around June?), I noticed that when opening spotify on my mobile, the default load screen is either the new/suggested artists home page if I am online, or the black "you are offline"...
Newbie
4142 Views
5 replies
9 likes
Spotify app on my android phone starts playing music anytime bluetooth is opened even over other apps. There doesn't seem to be a way to stop it. Can I stop it from running in the background when I have not opened the app? Or do I have to delete it?
Spotify app on my android phone starts playing music anytime bluetooth is opened even over other apps. There doesn't seem to be a way to stop it. Can I stop it from running in the background when I h...
Casual Listener
468 Views
2 replies
0 likes
PlanFree/PremiumCountryDSwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9My Question or IssueStreaming gets interrupted.Why do have to suffer constant inte...
Plan Free/Premium Country DSweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 My Que...
Moderator
445 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...
Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11 My Question or Issue I tell Spotify to download my offline songs to my SD card. It does ...
Newbie
3485 Views
9 replies
3 likes
PlanPremiumDeviceSamsung Galaxy Tab Pro 8.4 (SM-T320)Operating System Android 7.1.2 My Question or IssueSince last few updates UI elements and text on my tablet became very small. Now they are in fact smaller than on my phone (see below) with a lot o...
Plan Premium Device Samsung Galaxy Tab Pro 8.4 (SM-T320) Operating System Android 7.1.2 My Question or Issue Since last few updates UI elements and text on my tablet became very ...
Casual Listener
2780 Views
3 replies
1 likes
I recently re-downloaded the app, but the icon doesn't appear on my homescreen
I recently re-downloaded the app, but the icon doesn't appear on my homescreen
Spotify Legend
547 Views
2 replies
0 likes
I accidentally removed a good song from an artist's playlist and I want to keep listening to it but I don't know how to undo what I removed
I accidentally removed a good song from an artist's playlist and I want to keep listening to it but I don't know how to undo what I removed
Spotify Legend
1340 Views
3 replies
0 likes
Hi,SInce yesterday i´m not able to log-in to Spotify on my phone. I deleted and re-downloaded the app twice, restart my phone, but still nothing works. I use my phone 2 years now and i didn´t have an issue until now. Although it works perfectly on PC...
Hi, SInce yesterday i´m not able to log-in to Spotify on my phone. I deleted and re-downloaded the app twice, restart my phone, but still nothing works. I use my phone 2 years now and i didn´t have ...
349 Views
0 replies
0 likes
Hi all,I could use some help getting Spotify on a Samsung s20fe to control an Alexa speaker. On my phone in the Spotify app, I can see all our devices for playing songs (Echo Dot, computer etc.) However, on my son's phone (a Samsung s20fe), none of t...
Hi all, I could use some help getting Spotify on a Samsung s20fe to control an Alexa speaker. On my phone in the Spotify app, I can see all our devices for playing songs (Echo Dot, co...
Spotify Legend
373 Views
1 replies
0 likes
Plan Premium Country USA/UK Device Fairphone 3+ Operating System Android 13 My Question or Issue "Improve quality of existing downloads" removes access to existing downloads immediately, even if there is no WiFi connection. My assumption was that it ...
Plan Premium Country USA/UK Device Fairphone 3+ Operating System Android 13 My Question or Issue "Improve quality of existing down...
Spotify Legend
363 Views
1 replies
0 likes
I found a bug where when I share lyrics on spotify the distance between one lyric and another becomes too far.
I found a bug where when I share lyrics on spotify the distance between one lyric and another becomes too far.
Spotify Legend
753 Views
2 replies
2 likes
