Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195420 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536943 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
441515 Views
566 replies
37 likes
PlanStudent PremiumCountryGermanyDeviceXiaomi Mi 10T ProOperating SystemAndroid/MIUI 14.0.1 My Question or IssueEver since 07.09.23 (1 week before posting this), my Spotify has loved to randomly jump to max volume every 5-10 songs. This happens whene...
Plan Student Premium Country Germany Device Xiaomi Mi 10T Pro Operating System Android/MIUI 14.0.1 My Question or Issue Ever since 07.09.23 (1 week before posting this), my Spotify h...
718 Views
0 replies
1 likes
PlanPremiumCountryArgentinaDevice(Samsung Galaxy S20 FE 5G)Operating System(Android One) My Question or IssueMy question is, I have Spotify premium and when I try to put a playlist on shuffle it tells me that I discovered a premium function and it wo...
Plan Premium Country Argentina Device (Samsung Galaxy S20 FE 5G) Operating System (Android One) My Question or Issue My question is, I have Spotify premium and when I try to put a pl...
Roadie
487 Views
1 replies
1 likes
PlanPremiumPortugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using spotify on TV . I tested spotify app in several devices:nvidea shield...
Plan Premium Portugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using ...
Moderator
5962 Views
7 replies
0 likes
Since this morning, the spotify search is only showing podcasts and random profiles. See attachments.Already tried logging out and in and clearing cache I'm on Android 13 and spotify premium
Since this morning, the spotify search is only showing podcasts and random profiles. See attachments. Already tried logging out and in and clearing cache I'm on Android 13 and spotify premium
Casual Listener
960 Views
2 replies
0 likes
I have spotify free app and I am unable to add song in queue
I have spotify free app and I am unable to add song in queue
329 Views
0 replies
0 likes
when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes it would help but it hasn't, nothing shows. my lis...
when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes...
Newbie
943 Views
4 replies
6 likes
PlanPremiumCountryBeDeviceGalaxy m21Operating SystemAndroid My Question or IssueIt's all in the title
Plan Premium Country Be Device Galaxy m21 Operating System Android My Question or Issue It's all in the title
Regular
1121 Views
8 replies
0 likes
Slide bar is not working i cant able to forward or backword the songPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Slide bar is not working i cant able to forward or backword the song Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Andr...
Moderator
491 Views
1 replies
0 likes
Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline mode? Or does it start using my phone's dataplan unless I manuall...
Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline...
Casual Listener
3726 Views
4 replies
1 likes
I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?
I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?
Visitor
1454 Views
2 replies
0 likes
PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...
Plan Free Country India Device Moto e32 Operating System Android 12 My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...
Moderator
1076 Views
5 replies
0 likes
PlanPremium Duo (switched from Premium)Country - US DeviceSamsung Galaxy 22 Ultra My Question or IssueA few months ago I switched from Premium (primarily using my Android app, and with a long list of connected devices in our home) to Premium Duo, add...
Plan Premium Duo (switched from Premium) Country - US Device Samsung Galaxy 22 Ultra My Question or Issue A few months ago I switched from Premium (primarily using my Android ap...
Moderator
650 Views
3 replies
0 likes
Moderator
428 Views
1 replies
0 likes
PlanPremiumCountryTurkiye DeviceS23Operating System(Android 13 Latest version) My Question or Issuehello, i just want to ask if anyone experiences the same concern i am having and if you guys know how to fix this issue? whenever i tried to open a Spo...
Plan Premium Country Turkiye Device S23 Operating System (Android 13 Latest version) My Question or Issue hello, i just want to ask if anyone experiences the same conce...
Spotify Legend
471 Views
1 replies
0 likes
PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...
Plan Premium Family Country Canada Device Google Pixel 7 Operating System Android 13 My Question or Issue I switched from a free plan to a Premium Family plan to try to solve my prob...
Music Fan
1063 Views
6 replies
0 likes
I can't listen to my music unless I make a payment I was seeing if I can get a extension
I can't listen to my music unless I make a payment I was seeing if I can get a extension
Spotify Star
810 Views
1 replies
0 likes
Hello,I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for a while and stopped following it.It annoys me a lot,...
Hello, I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for...
Regular
851 Views
4 replies
0 likes
Plan: PremiumCountry: New ZealandDevice: Lenovo P11 TB-J606FOperating System: Android (version 11)Spotify App version: 8.8.66.653 My Question or Issue:After the Spotify App has been idle (been in the background) for sometime and I attempt to navigate...
Plan: Premium Country: New Zealand Device: Lenovo P11 TB-J606F Operating System: Android (version 11) Spotify App version: 8.8.66.653 My Question or Issue: After the Spotify App has bee...
Moderator
907 Views
3 replies
0 likes
PlanFreeCountryNorwayDevice Samsung galaxy s10 lite Operating SystemAndroid My Question or IssueMy earbuds have a button for opening spotify but it dosent work
Plan Free Country Norway Device Samsung galaxy s10 lite Operating System Android My Question or Issue My earbuds have a button for opening spotify but it dosent work
Spotify Star
404 Views
1 replies
0 likes
I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.
I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.
Moderator
363 Views
1 replies
0 likes
