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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839268 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839268 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13598 Views
  • 1 replies
  • 0 likes
  • 13598 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Fire TV Stick 4K / Android] Daily Spotify notifications shown under Settings/Notifications

PlanPremiumCountryUKDeviceFire TV Stick 4KOperating SystemFire OS 6.2.7.7 (Android) My Question or IssueMy Fire TV stick shows notifications everyday from Spotify app, and I have no way of stopping this from happening. When clicking the notification ...

  • Casual Listener
  • Plan Premium Country UK Device Fire TV Stick 4K Operating System Fire OS 6.2.7.7 (Android)   My Question or Issue My Fire TV stick shows notifications everyday from Spotify app, and I ...
  • Eni
  • Moderator
  • 1130 Views
  • 3 replies
  • 1 likes
  • 4K
    Fire OS
    fire TV
    Fire TV 4K Stick
    Notifications
  • 1130 Views
  • 3 replies
  • 1 likes

Superuser Contribution Abrupt sound changes in app

PlanPremiumCountryUSADeviceMoto-Z4Operating SystemAndroid 10My Question or IssueWhenever I'm listening through the app with aux (haven't tried bluetooth, but bluetooth sucks), after about 5 mins of the music sounding fine, the bass totally cuts out a...

  • Newbie
  • Plan Premium Country USA Device Moto-Z4 Operating System Android 10 My Question or Issue Whenever I'm listening through the app with aux (haven't tried bluetooth, but bluetooth sucks), after...
  • Novy
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • Android
    sound change
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts broken

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssuePodcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On my phone, I'll hit play, the podcast audio will start, but the "now play...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue Podcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On...
  • Mihail
  • Spotify Legend
  • 3842 Views
  • 3 replies
  • 0 likes
  • 3842 Views
  • 3 replies
  • 0 likes

Superuser Contribution Privacy and Tracking

Hello folks!I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thirdparty companies.Everyone can read this at: https://r...

  • Casual Listener
  • Hello folks! I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thir...
  • therealmilsky
  • Casual Listener
  • 1068 Views
  • 4 replies
  • 3 likes
  • 1068 Views
  • 4 replies
  • 3 likes

Superuser Contribution Grouped Sonos speakers do not re-appear as connect targets after ungrouping (Android/Web, not iOS)

PlanPremiumCountryUSADeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueMy Spotify Android app no longer shows my Sonos speakers as a castable/connect target. From my iPad on the Spotify app, the missing speakers are correctly visible...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 3 Operating System Android 11   My Question or Issue My Spotify Android app no longer shows my Sonos speakers as a castable/connect target....
  • CarlosE
  • Moderator
  • 414 Views
  • 3 replies
  • 0 likes
  • 414 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify + Musixmatch

PlanPremiumCountryMexicoDeviceHuawei Y9sOperating SystemAndroid My Question or IssueI can't see the lyrics section on my spotify, specifically on my cellphone and i have the lastest version of it, which is: 8.5.96.936I don't know if i have to wait a ...

  • Regular
  •   Plan Premium Country Mexico Device Huawei Y9s Operating System Android   My Question or Issue I can't see the lyrics section on my spotify, specifically on my cellphone and i h...
  • Novy
  • Moderator
  • 386 Views
  • 5 replies
  • 0 likes
  • 386 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn't automatically switch to car mode

I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mod...

  • Regular
  • I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's  back into the...
  • Novy
  • Moderator
  • 2944 Views
  • 3 replies
  • 0 likes
  • Car
  • 2944 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify is downloading music using celluar data even though option is turned off.

I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turned off on my phone. I have a Google pixel phone.

  • Newbie
  • I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turn...
  • Mihail
  • Spotify Legend
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs won't play and Liked Songs not appearing too

PlanPremiumCountryTaiwanDeviceHTC 10Operating SystemAndroid Oreo My Question or IssueOn Spotify mobile, I can no longer play any songs and my entire like songs playlist is completely gone. On desktop the problem doesn't exist. So far, I have done cle...

  • Music Fan
  •   Plan Premium Country Taiwan Device HTC 10 Operating System Android Oreo   My Question or Issue On Spotify mobile, I can no longer play any songs and my entire like songs p...
  • Mihail
  • Spotify Legend
  • 433 Views
  • 9 replies
  • 2 likes
  • 433 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

My Question or IssueHey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL my devices (I've tried two computers and an android ...

  • Casual Listener
  • My Question or Issue Hey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL...
  • CarlosE
  • Moderator
  • 1106 Views
  • 7 replies
  • 0 likes
  • all
    Android
    Crash
    crashing
    multiple devices
    PC
    Spotify
    spotify crashing
    Windows 10
  • 1106 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't log in on app

I can't log in on the app. Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in.I have uninstalled the app several times, i reset my phones network settings.I have a good internet...

  • Visitor
  • I can't log in on the app.  Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in. I have uninstalled the app several time...
  • Novy
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • Android App
  • 198 Views
  • 1 replies
  • 0 likes

[Android][Browse] Why is the search function not working

The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours

  • Visitor
  • The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours 
  • 84 Views
  • 0 replies
  • 0 likes
  • Android
    Browse
  • 84 Views
  • 0 replies
  • 0 likes

nao consigo ouvir músicas no Spotify

estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas.minhas músicas curtidas não aparecem e minhas outras playlist também não. meu perfil aparece com um nome estranho com números e letras. simplesmente n...

Screenshot_20210203-164200.png Screenshot_20210203-164207.png
  • Visitor
  • estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas. minhas músicas curtidas não aparecem e  minhas outras playlist também não. meu perfil aparec...
  • Bittencourt
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android battery drain

PlanPremiumCountrySwedenDeviceAsus Zenfone 6Operating SystemAndroid 11 My Question or IssueSpotify battery consumption is really abnormal. It's been like this forever on multiple phones and Android versions. I have reinstalled multiple times. My norm...

  • Casual Listener
  • Plan Premium Country Sweden Device Asus Zenfone 6 Operating System Android 11   My Question or Issue Spotify battery consumption is really abnormal. It's been like this forever on mult...
  • Blingblaow
  • Composer
  • 4533 Views
  • 4 replies
  • 0 likes
  • Android
    battery
    bug
    consumption
    drain
  • 4533 Views
  • 4 replies
  • 0 likes

Spotify won't work on Android Auto wireless

Plan PremiumCountry Ireland Device Oneplus 7tOperating System Android 10 My Question or IssueI just got a new car, Hyundai i20 2021 version, which has wireless Android Auto. Unfortunately Spotify won't work. I can open it and select a track but nothi...

  • Casual Listener
  •   Plan Premium Country Ireland   Device Oneplus 7t Operating System Android 10   My Question or Issue I just got a new car, Hyundai i20 2021 version, which has wirele...
  • mossief1965
  • Casual Listener
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

cancion no disponible en mi region

Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo reproducir la cancion, en este caso es la cacion de ...

  • Casual Listener
  • Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo r...
  • BerzerkerFox
  • Casual Listener
  • 1446 Views
  • 2 replies
  • 0 likes
  • 1446 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connnect stopped listing our Onkyo CRN-765

PlanPremiumCountryGermany DeviceSamsung Galaxy S7, Google Pixel 3aOperating SystemAndroid My IssueThe Adroid app on the above listed devices stopped listing our Onkyo CRN-765 in the Spotify Connect devices. In the iOS app it still works as expected.O...

  • Casual Listener
  • Plan Premium Country Germany   Device Samsung Galaxy S7, Google Pixel 3a Operating System Android   My Issue The Adroid app on the above listed devices stopped listing our Onkyo ...
  • apfel_kern
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing Color Gradient in Push Notification

PlanPremiumCountryGermanyDevice(Huawei P10 Lite)Operating System(Android (Version 8.0.0)) My Question or IssueWhy does my Push Notification dosent have the Color Gradient?All of my friends/random people have this color gradient push notification when...

  • Casual Listener
  •   Plan Premium Country Germany Device (Huawei P10 Lite) Operating System (Android (Version 8.0.0))   My Question or Issue Why does my Push Notification dosent have the Color Grad...
  • uk-ajf6_eloe
  • Casual Listener
  • 699 Views
  • 6 replies
  • 0 likes
  • Android 8
    colors
    Push Notifications
  • 699 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artists don't appear on my library

CountryGreeceDeviceMoto x4Operating SystemAndroid 9 (Pie) My Question or IssueThe artists I'm following do not appear on my library, they will only appear if I press "Add Artists", choose someone random and press "Done" (and then I just go to unfollo...

  • Regular
  • Country Greece Device Moto x4 Operating System Android 9 (Pie)   My Question or Issue The artists I'm following do not appear on my library, they will only appear if I press "Add Artists...
  • CarlosE
  • Moderator
  • 445 Views
  • 3 replies
  • 0 likes
  • Artist
    artists
    bug
    library
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution App freezing with music still playing

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueEvery day my screen and notification bar will freeze but the music will still play and the controls will still work. E.g I will be listening to The Weeknd but the screen ...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue Every day my screen and notification bar will freeze but the music will still play and the con...
  • Mihail
  • Spotify Legend
  • 408 Views
  • 3 replies
  • 0 likes
  • 408 Views
  • 3 replies
  • 0 likes

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