Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115853 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
232963 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
592860 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
486661 Views
580 replies
42 likes
PlanFreeCountryUKDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI like to listen to the Discover Weekly playlist on my way to and from work - it's a 30 minute drive so it usually has enough music for most of the week. But I've notice...
Plan Free Country UK Device Samsung Galaxy Operating System Android My Question or Issue I like to listen to the Discover Weekly playlist on my way to and from work - it's a 30 minut...
Moderator
2899 Views
10 replies
0 likes
We're happy to announce that a Sleep Timer for music is now rolling out across Android devices! 61029608_525249814672845_7834523696596254720_n.jpg To find the Sleep Timer, just tap the three-dot menu in the top right corner and select how long you wa...
We're happy to announce that a Sleep Timer for music is now rolling out across Android devices! 61029608_525249814672845_7834523696596254720_n.jpg To find the Sleep...
Newbie
27322 Views
20 replies
20 likes
Why those changes in v 8.8.80.599?The new interface is so clunky, it becomes impossible to navigate. Please reverse to the previous version, I won't pay for a subscription anymore if this is what Spotify is becoming: no ability to browse playlists......
Why those changes in v 8.8.80.599? The new interface is so clunky, it becomes impossible to navigate. Please reverse to the previous version, I won't pay for a subscription anymore if this is what S...
1260 Views
0 replies
1 likes
PlanPremiumCountryGreeceDevicePoco F3 My Question or IssueHello, thank you for reading my issue. I am experiencing a problem for almost a year. That said problem occurs randomly, whenever a playlist is played or individual songs in smart shuffle mode...
Plan Premium Country Greece Device Poco F3 My Question or Issue Hello, thank you for reading my issue. I am experiencing a problem for almost a year. That said problem occurs r...
Moderator
1120 Views
1 replies
0 likes
I've tried uninstalling and reinstalling Spotify, clearing data, but nothing works. I can log into my account fine from my computer, but from the app on my Android, I get a message saying "Something went wrong" and then the option to try logging in a...
I've tried uninstalling and reinstalling Spotify, clearing data, but nothing works. I can log into my account fine from my computer, but from the app on my Android, I get a message saying "Something ...
Moderator
728 Views
3 replies
1 likes
PlanWas premium but I cancelled it since the app isn't workingCountry Device(Samsung A12, Samsung galaxy tab S8, Hp laptop inspiron 15, its not working on all of this deviceOperating System( Android, Windows 10.) My Question or IssueI have deleted an...
Plan Was premium but I cancelled it since the app isn't working Country Device (Samsung A12, Samsung galaxy tab S8, Hp laptop inspiron 15, its not working on all of this device Operating...
Spotify Star
1578 Views
8 replies
0 likes
I can't see my liked songs on my phone. I've tried refreshing, force closing, logging out on my phone, logging out of all devices, updating, clearing my cache and nothing is working. I can see my liked on my laptop both on the website as well as the ...
I can't see my liked songs on my phone. I've tried refreshing, force closing, logging out on my phone, logging out of all devices, updating, clearing my cache and nothing is working. I can see my lik...
Moderator
517 Views
1 replies
0 likes
Question or IssueWhen I wanted to listen to a podcast, I would simply download it. This allowed me to listen to it when it suited me without regards to my location. This was a simple process and took a total of 2 clicks to go from selecting the podca...
Question or Issue When I wanted to listen to a podcast, I would simply download it. This allowed me to listen to it when it suited me without regards to my location. This was a simple process and to...
Newbie
5008 Views
2 replies
15 likes
PlanPremiumCountryPolandDeviceRedmi Note 8 ProOperating SystemAndroid 11 My Question or IssueRecently my Android widget stopped working, however I was using it without any problems since few years. Instead of standard navigation there's two buttons t...
Plan Premium Country Poland Device Redmi Note 8 Pro Operating System Android 11 My Question or Issue Recently my Android widget stopped working, however I was using it without any pr...
Moderator
2037 Views
1 replies
1 likes
I have issues using the karaoke feature on my mobile device.When I open lyrics the karaoke/mic icon usually isn't visible, but if I close the lyrics it appears for a split second while the lyric "tab" is closing, so I am never able to tap on it. This...
I have issues using the karaoke feature on my mobile device. When I open lyrics the karaoke/mic icon usually isn't visible, but if I close the lyrics it appears for a split second while the lyric "t...
Visitor
1673 Views
2 replies
0 likes
PlanPremiumCountryIndiaDeviceVivo Y21Operating SystemAndroid My Question or IssueI can't download songs even though I have a premium plan
Plan Premium Country India Device Vivo Y21 Operating System Android My Question or Issue I can't download songs even though I have a premium plan
Moderator
584 Views
1 replies
0 likes
When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do...
When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do... 😞
Moderator
800 Views
4 replies
0 likes
Premium PlanUnited StatesPixel 8 ProAndroid 14 After upgrading my phone, I'm having an issue with Spotify played via my car's Bluetooth. Before changing devices, Spotify would automatically play whatever was Now Playing (e.g., if I was listening to m...
Premium Plan United States Pixel 8 Pro Android 14 After upgrading my phone, I'm having an issue with Spotify played via my car's Bluetooth. Before changing devices, Spotify would automati...
Moderator
530 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceSamsung Galaxy Z Flip 4Operating SystemAndroid My Question or Issue My canvases are not showing when I am listening to music via recent searches. Canvases work normally outside of searches but I never had that problem...
Plan Premium Country Singapore Device Samsung Galaxy Z Flip 4 Operating System Android My Question or Issue My canvases are not showing when I am listening to music v...
Casual Listener
2491 Views
6 replies
0 likes
I have random crashSome times i open the app and click on libray a few sec later, the app just crashI cant open my episode, it never load, just spinning, and black screen Samsung showHigh battery usageThis app crash a lot, lets hibernate the app Spot...
I have random crash Some times i open the app and click on libray a few sec later, the app just crash I cant open my episode, it never load, just spinning, and black screen Samsung show H...
Regular
878 Views
3 replies
0 likes
Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu certo, todas as outras contas da família funcionam, mas...
Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu cert...
Moderator
3286 Views
3 replies
0 likes
PlanPremiumCountryNetherlands DeviceXiaomi Poco X3 ProOperating SystemLatest Android My Question or IssueI've unfollowed some podcasts within the past months, but I still keep receiving push notifications of new episode releases. In particular it's o...
Plan Premium Country Netherlands Device Xiaomi Poco X3 Pro Operating System Latest Android My Question or Issue I've unfollowed some podcasts within the past months, but I stil...
Gig Goer
1329 Views
2 replies
1 likes
PlanPremium familyCountryUSA DevicePixel 7 ProOperating SystemLatest Android My Question or IssueLast night as I often do, I went to sleep with a particular song playing on 1-song repeat mode. This morning, at 10:27 I noticed that the song was still ...
Plan Premium family Country USA Device Pixel 7 Pro Operating System Latest Android My Question or Issue Last night as I often do, I went to sleep with a particular song p...
Moderator
1919 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S9 SM-G960UOperating SystemAndroid 9 PieMy Question or IssueWhen I use voice commands through Google Assistant to play music on Spotify, it sometimes defaults to censored/edited versions of the song. If I use the mi...
Plan Premium Country USA Device Samsung S9 SM-G960U Operating System Android 9 Pie My Question or Issue When I use voice commands through Google Assistant to play music on Spotify, it someti...
Newbie
16516 Views
16 replies
29 likes
PlanPremiumCountry DeviceOppo Reno 8 liteOperating SystemAndroid 11 My Question or IssueSpotify changed to a random recommended playlist when I went to unlock my phone after disconnecting it from my car. The last song played was paused, when I unlock...
Plan Premium Country Device Oppo Reno 8 lite Operating System Android 11 My Question or Issue Spotify changed to a random recommended playlist when I went to unlock my...
Moderator
996 Views
3 replies
0 likes
