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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111947 Views

26 replies

3 likes

  • 111947 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

225330 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 225330 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582838 Views

79 replies

3 likes

  • 582838 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479529 Views

577 replies

40 likes

Account
Free
  • 479529 Views
  • 577 replies
  • 40 likes

Superuser Contribution How to start a playlist from the start?

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

Casual Listener

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

Yordan

Moderator

18383 Views

1 replies

0 likes

  • 18383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing Palylist disappears

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueSince the latest Spotify update (v8.8.76.667) after getting part way through a playlist, and then returning to it several hours later, Spotify seems to have forgotten...

Casual Listener

Plan Premium Country UK Device Samsung S20 Operating System Android 13   My Question or Issue Since the latest Spotify update (v8.8.76.667) after getting part way through a playli...

Eni

Moderator

630 Views

3 replies

0 likes

playlist
  • 630 Views
  • 3 replies
  • 0 likes

Spotify Widget

Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like orange,red I prefer everything to be transparent. I ...

Music Fan

Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like o...

COValhalla

Newbie

1106 Views

2 replies

4 likes

Spotify Widget
  • 1106 Views
  • 2 replies
  • 4 likes

Newer songs not appearing on playlist

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S20 EdgeOperating SystemAndroid 13 My Question or IssueSo since last night at around 23:00 my time, every song i have added since March 2021 has disappeared on my playlist. The songs are still there I...

Casual Listener

Plan Free Country United Kingdom Device Samsung Galaxy S20 Edge Operating System Android 13   My Question or Issue So since last night at around 23:00 my time, every song i have added ...

no1fanofthepals

Casual Listener

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Issues opening song link shared through Whatsapp

For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home screen, and the currently playing song does not ch...

Casual Listener

For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home...

Joan

Moderator

3078 Views

3 replies

0 likes

  • 3078 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working on my home WIFI

PlanFamily Operating SystemMultiple Android phones My Question or IssueMy issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to our WiFi. Yet it works on other people's wifi and on mobile data. The ONLY...

Visitor

Plan Family  Operating System Multiple Android phones   My Question or Issue My issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to o...

Vasil

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong song plays on album view

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 11 My Question or IssueOn this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actually plays the song "I Promise to Love You," and the track titled "I Promise to...

Newbie

Plan Premium Country USA Device Pixel 2 Operating System Android 11   My Question or Issue On this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actuall...

Joan

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAUSE DOWNLOAD BUTTON REQUEST FEATURE

PlanPremiumCountryUnited StatesDeviceLG-G7 ThinqOperating SystemAndroid Pie (9)My Question or IssueThe Spotify app currently has no option to pause while downloading. I live in a rural area that gets very poor network speed. In order to use my intern...

Newbie

Plan Premium Country United States Device LG-G7 Thinq Operating System Android Pie (9) My Question or Issue The Spotify app currently has no option to pause while downloading. I live in a ru...

01Light10

Newbie

2400 Views

2 replies

1 likes

Not Solved
  • 2400 Views
  • 2 replies
  • 1 likes

Sort playlist by recently added needs a fix

When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.

Music Fan

When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.

jjjoyride

Casual Listener

1427 Views

4 replies

6 likes

  • 1427 Views
  • 4 replies
  • 6 likes

Superuser Contribution Speaker set up on Google TV

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am using Spotify on a Google TV (Sony). TV is connected HDMI to a 3.1 speaker setup via ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi &nb...

Kiril

Moderator

1240 Views

1 replies

0 likes

  • 1240 Views
  • 1 replies
  • 0 likes

Superuser Contribution No option to move downloads to Sd card

PlanPremiumCountryUkDeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI'm using the Spotify app on Android and I want to move my downloads to the SD card, but this isn't appearing as an option in Settings - any suggestions?

Casual Listener

Plan Premium Country Uk Device Huawei p30 Pro  Operating System Android    My Question or Issue I'm using the Spotify app on Android and I want to move my downloads to the SD...

OscarDC

Moderator

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android podcast changes

PlanPremiumCountryUSDeviceGalaxy s22 ultra Operating System My Question or IssueWhen listening to podcasts it will randomly start a new podcast. It will also change podcasts or jump to a random time in there current podcast after an in episode add

Visitor

Plan Premium Country US Device Galaxy s22 ultra  Operating System     My Question or Issue When listening to podcasts it will randomly start a new podcast. It will also chang...

AlejaR

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work with the following version: 8.8.66.563.

Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I want that he goes ahead. How can I help this?

Casual Listener

Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I wan...

OscarDC

Moderator

3043 Views

10 replies

0 likes

  • 3043 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Mobile] Change automatiquement la musique à ma place

PlanPremiumFRANCE DeviceSamsung Galaxy A32016 numéro de modèle : SM-A310FOperating SystemAndroid 7.0 My Question or Issue Assez souvent, avec mon compte spotify, sur mon application mobile, lorsque je lance une de mes playlist, il joue un temps défin...

Newbie

Plan Premium FRANCE   Device Samsung Galaxy A32016 numéro de modèle : SM-A310F Operating System Android 7.0   My Question or Issue  Assez souvent, avec mon compte spotify, su...

Yordan

Moderator

28641 Views

13 replies

3 likes

  • 28641 Views
  • 13 replies
  • 3 likes

Superuser Contribution My autoplay isn't working, clean reinstall not working.

My autoplay isn't working I have done all the support tells me to do and yet it is still not working. Even a clean reinstall is not bring it back to function properly.

Regular

My autoplay isn't working I have done all the support tells me to do and yet it is still not working. Even a clean reinstall is not bring it back to function properly.

AlejaR

Moderator

8731 Views

37 replies

2 likes

  • 8731 Views
  • 37 replies
  • 2 likes

Superuser Contribution My Spotify app has some troubles

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello there, I've been having some troubles with the app. I played a playlist specifically th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello t...

Eni

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in. my username and password are correct

i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced

Visitor

i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced

Eni

Moderator

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Spotify Not Entering Car Mode when Connected to Echo Auto 2

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently bought the Echo Auto 2 so that I can play music in my car via bluetooth. The first thing that i noticed is that Spotify won't turn on Car Mode automatically (...

Casual Listener

Plan Premium Country USA Device Pixel 7 Operating System Android 13   My Question or Issue I recently bought the Echo Auto 2 so that I can play music in my car via bluetooth. The first...

user-removed

Not applicable

911 Views

1 replies

1 likes

  • 911 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android app - Discovered On

hello Guys,please help me undestand why your mobile app doesn't show DISCOVERED ON playlists? Many users are using only mobile app - therefore they will never see that very important portion of data. is it a huge problem to show these playlists on th...

Gig Goer

hello Guys, please help me undestand why your mobile app doesn't show DISCOVERED ON playlists? Many users are using only mobile app - therefore they will never see that very important portion of dat...

Laitanon

Casual Listener

2390 Views

6 replies

1 likes

  • 2390 Views
  • 6 replies
  • 1 likes