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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6861 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution spotify nie uruchamia sie po aktualizacji na systemie android 10

aplikacja jest uruchamiana w aucie na odtwarzaczu multimedialnym. po kliknięciu w apke pojawia się tylko czarna ramka strony startowej aplikacji i po sekundzie wyrzuca do pulpitu.

Visitor

aplikacja jest uruchamiana w aucie na odtwarzaczu multimedialnym. po kliknięciu w apke pojawia się tylko czarna ramka strony startowej aplikacji i po sekundzie wyrzuca do pulpitu.

Eni

Moderator

281 Views

1 replies

0 likes

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Solved!! Can I continue listening to a playlist between devices?

I was listening to a playlist on my MacBook Spotify app, closed the laptop down and hoped to continue listening to the playlist on my Android phone Spotify app.

Casual Listener

I was listening to a playlist on my MacBook Spotify app, closed the laptop down and hoped to continue listening to the playlist on my Android phone Spotify app.

kaworu_bloodpaw

Roadie

2097 Views

1 replies

1 likes

  • 2097 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify radio not sticking to order

When I select a song in the android app (Samsung S10), I choose go to song radia. The radio then comes up with a list of songs. As I play the list, random songs are played and not those in the playlist created. In addition, If I am listening on the S...

Newbie

When I select a song in the android app (Samsung S10), I choose go to song radia. The radio then comes up with a list of songs. As I play the list, random songs are played and not those in the playli...

Joan

Moderator

1041 Views

7 replies

0 likes

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Superuser Contribution play / stop controls not showing up on lockscreen widget

PlanFree/PremiumCountryGermanyDeviceXiaomi 12 ProOperating SystemAndroid 13 My Question or IssueThe play / pause button as well es the progress bar is missing, the only buttons available on the lockscreen are shuffle / like / devices.I tried all the ...

Music Fan

Plan Free/Premium Country Germany Device Xiaomi 12 Pro Operating System Android 13   My Question or Issue The play / pause  button as well es the progress bar is missing, the only...

Az40

Visitor

6823 Views

22 replies

1 likes

  • 6823 Views
  • 22 replies
  • 1 likes

Superuser Contribution Unable to open public playlist that I received through WhatsApp and Gmail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnable to open a public playlist that was sent to me in WhatsApp link plus a Gmail link. I ke...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Unable ...

AlejaR

Moderator

305 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Next from queue broken

None of the below information shis required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSDeviceGoogle Pixel 6Operating SystemNewest Android version My Question or IssueI have auto play turned off. Ho...

Newbie

None of the below information shis required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device Google Pixel 6 Operating System Newest ...

Jose_M

Spotify Star

313 Views

1 replies

0 likes

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Superuser Contribution The same ad constantly repeats at the time on my phone

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HLB Connect, and now even worse... when i logged into...

Casual Listener

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HL...

Alex

Spotify Legend

1503 Views

5 replies

0 likes

Android 13
android bug
audio advertisements
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Superuser Contribution Only see devices from Android when connected to LTE but not on WI-FI

PlanPremiumCountryCODeviceVivo Y53SOperating SystemFuntouch OS - Android 12 I have an Alexa echo device, and a PC with Spotify Desktop and Web Spotify player. From the desktop connected to WiFi, I can see all devices: smartphone, Alexa and Web player...

Visitor

Plan Premium Country CO Device Vivo Y53S Operating System Funtouch OS - Android 12   I have an Alexa echo device, and a PC with Spotify Desktop and Web Spotify player.   From the...

AlejaR

Moderator

325 Views

1 replies

0 likes

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Superuser Contribution Spotify running normally instead of in the background

PlanPremiumCountryusDevicegoogle pixel 6Operating Systemandroid 13 My Question or Issuei was listening for ~6 hours and Spotify used 38% of my battery, it was running in the foreground for almost all of the time, and was only in the background for 6 ...

Newbie

Plan Premium Country us Device google pixel 6 Operating System android 13   My Question or Issue i was listening for ~6 hours and Spotify used 38% of my battery,  it was&nbsp...

AlejaR

Moderator

596 Views

1 replies

0 likes

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Superuser Contribution Widget Controls in notification area are gone (Android)

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I have to switch over to Spotify anytime I want to s...

Visitor

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I...

OscarDC

Moderator

328 Views

1 replies

0 likes

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Solved!! When pressed play or next it locks the screen

PlanPremiumCountryCzech repDeviceLenovo Tab P11 PlusOperating SystemAndroid 11 My Question or IssueHi.As I typed in Subject. Even when screen locked, I can press play or whatever on a small bar, but it shuts down screen again and again. Thank you ver...

Casual Listener

  Plan Premium Country Czech rep Device Lenovo Tab P11 Plus Operating System Android 11   My Question or Issue Hi. As I typed in Subject.  Even when screen locked, I can pr...

kaworu_bloodpaw

Roadie

377 Views

3 replies

0 likes

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Spotify is not playing in Samsung S22

Premium Family plan DeviceSamsung Galaxy S22Operating SystemAndroid Version 13 Spotify application is opening, when I search for playlist or song and select them to play. There is no response from the application and the songs are not playing. I have...

Casual Listener

Premium Family plan   Device Samsung Galaxy S22 Operating System Android Version 13   Spotify application is opening, when I search for playlist or song and select them to play. Ther...

kaworu_bloodpaw

Roadie

1902 Views

3 replies

0 likes

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Can't share songs

My plan is the coolest.I'm on premium.Android, SA71.Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arrow appears, so I can retry it, but I can't click on the options right belo...

Casual Listener

My plan is the coolest. I'm on premium. Android, SA71. Brazil.     Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arr...

ertekcansu

Newbie

990 Views

7 replies

3 likes

It was never about the songs
Loading Screen
loading where Jesus's nemesis resides
nightmare loading
Share crash
share music
UNABLE TO SHARE MUSIC
  • 990 Views
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Share Copy Link Intermittently Working

Plan: PremiumCountry: US Device: Samsung Galaxy S10Operating System: Android My Question or IssueJust today, my ability to use Share Copy Link in the android version of the app became intermittent. A quick test reveals when clicking Share only about ...

Visitor

Plan: Premium Country: US   Device: Samsung Galaxy S10 Operating System: Android   My Question or Issue Just today, my ability to use Share Copy Link in the android ve...

kaworu_bloodpaw

Roadie

347 Views

1 replies

0 likes

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Superuser Contribution [Android][Playlists] Album Not Showing Song List

I First Got Spotify About 3 Weeks ago and I Was and Have Been Able to Tap an Album and the List of songs will show in Order and Where I Can Tap On One and it plays or I Hit the Play Button and it goes through the album in Order. But Today I Tap on an...

Visitor

I First Got Spotify About 3 Weeks ago and I Was and Have Been Able to Tap an Album and the List of songs will show in Order and Where I Can Tap On One and it plays or I Hit the Play Button and it goe...

Sumyin_ho

Casual Listener

747 Views

3 replies

0 likes

Android
Playlists
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Superuser Contribution Volume in android

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

Visitor

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

OscarDC

Moderator

522 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify taking over my playlist and limiting options

Hi! Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists.What is happening, and how do I get my playlists back?  

Casual Listener

Hi!  Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists. What is happening, and how do I get my playlists ba...

IdaHao

Casual Listener

492 Views

2 replies

0 likes

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how do i make alexas show available to connect for anyone on the wifi

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my phone, running my personal spotify account, i have...

Visitor

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my...

kaworu_bloodpaw

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
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Superuser Contribution no internet connection available / you are offline on mobile data

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple articles on the issue, and along the way, got more...

Regular

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple...

Lyubka

Moderator

3658 Views

8 replies

2 likes

  • 3658 Views
  • 8 replies
  • 2 likes

Mein Premium Code funktionierte nicht

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

Visitor

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

AdamDamon

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes