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Plan
Premium
Country
Singapore
Device
Samsung Galaxy Z Flip 4
Operating System
Android
My Question or Issue
My canvases are not showing when I am listening to music via recent searches. Canvases work normally outside of searches but I never had that problem of not having canvases while listening to music in the searches. Hope this can be solved soon. Thank you.
Hi @enfpderys,
Thanks for reaching out. Could you please provide us the following:
With this information, we’d be happy to investigate.
Keep us posted.
Hey @enfpderys,
Thanks for the reply.
Could you change the access settings of the Google Drive doc to "anyone with link"? This way we'll be able to open it.
Cheers!
changed settings ! thank you again
Hey @enfpderys,
Thanks for changing those.
We tried reproducing this on our end and we were able to get the Canvas to show up even from the search bar. That's why we'd like to try some basic troubleshooting to make sure there is no underlying issue with the app.
Could you do a clean reinstall as described here? Also make sure to log out and back in again a couple of times to prompt a server resync.
If this does not bring a change, we'd need the Spotify version you're using.
Keep us posted.
Cheers!
its finally working ! thank you so much !
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…