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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394790 Views

546 replies

35 likes

Account
Free
  • 394790 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8389 Views

0 replies

7 likes

  • 8389 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android] Issues opening song link shared through Whatsapp

For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home screen, and the currently playing song does not ch...

Casual Listener

For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home...

Joan

Moderator

2304 Views

3 replies

0 likes

  • 2304 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working on my home WIFI

PlanFamily Operating SystemMultiple Android phones My Question or IssueMy issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to our WiFi. Yet it works on other people's wifi and on mobile data. The ONLY...

Visitor

Plan Family  Operating System Multiple Android phones   My Question or Issue My issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to o...

Vasil

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong song plays on album view

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 11 My Question or IssueOn this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actually plays the song "I Promise to Love You," and the track titled "I Promise to...

Newbie

Plan Premium Country USA Device Pixel 2 Operating System Android 11   My Question or Issue On this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actuall...

Joan

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAUSE DOWNLOAD BUTTON REQUEST FEATURE

PlanPremiumCountryUnited StatesDeviceLG-G7 ThinqOperating SystemAndroid Pie (9)My Question or IssueThe Spotify app currently has no option to pause while downloading. I live in a rural area that gets very poor network speed. In order to use my intern...

Newbie

Plan Premium Country United States Device LG-G7 Thinq Operating System Android Pie (9) My Question or Issue The Spotify app currently has no option to pause while downloading. I live in a ru...

01Light10

Newbie

2055 Views

2 replies

1 likes

Not Solved
  • 2055 Views
  • 2 replies
  • 1 likes

Sort playlist by recently added needs a fix

When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.

Music Fan

When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.

jjjoyride

Casual Listener

1258 Views

4 replies

6 likes

  • 1258 Views
  • 4 replies
  • 6 likes

Superuser Contribution Speaker set up on Google TV

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am using Spotify on a Google TV (Sony). TV is connected HDMI to a 3.1 speaker setup via ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi &nb...

Kiril

Moderator

1092 Views

1 replies

0 likes

  • 1092 Views
  • 1 replies
  • 0 likes

Superuser Contribution No option to move downloads to Sd card

PlanPremiumCountryUkDeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI'm using the Spotify app on Android and I want to move my downloads to the SD card, but this isn't appearing as an option in Settings - any suggestions?

Casual Listener

Plan Premium Country Uk Device Huawei p30 Pro  Operating System Android    My Question or Issue I'm using the Spotify app on Android and I want to move my downloads to the SD...

OscarDC

Moderator

532 Views

3 replies

0 likes

  • 532 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android podcast changes

PlanPremiumCountryUSDeviceGalaxy s22 ultra Operating System My Question or IssueWhen listening to podcasts it will randomly start a new podcast. It will also change podcasts or jump to a random time in there current podcast after an in episode add

Visitor

Plan Premium Country US Device Galaxy s22 ultra  Operating System     My Question or Issue When listening to podcasts it will randomly start a new podcast. It will also chang...

AlejaR

Moderator

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work with the following version: 8.8.66.563.

Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I want that he goes ahead. How can I help this?

Casual Listener

Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I wan...

OscarDC

Moderator

2390 Views

10 replies

0 likes

  • 2390 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Mobile] Change automatiquement la musique à ma place

PlanPremiumFRANCE DeviceSamsung Galaxy A32016 numéro de modèle : SM-A310FOperating SystemAndroid 7.0 My Question or Issue Assez souvent, avec mon compte spotify, sur mon application mobile, lorsque je lance une de mes playlist, il joue un temps défin...

Newbie

Plan Premium FRANCE   Device Samsung Galaxy A32016 numéro de modèle : SM-A310F Operating System Android 7.0   My Question or Issue  Assez souvent, avec mon compte spotify, su...

Yordan

Moderator

26885 Views

13 replies

3 likes

  • 26885 Views
  • 13 replies
  • 3 likes

Superuser Contribution My autoplay isn't working, clean reinstall not working.

My autoplay isn't working I have done all the support tells me to do and yet it is still not working. Even a clean reinstall is not bring it back to function properly.

Regular

My autoplay isn't working I have done all the support tells me to do and yet it is still not working. Even a clean reinstall is not bring it back to function properly.

AlejaR

Moderator

7349 Views

36 replies

2 likes

  • 7349 Views
  • 36 replies
  • 2 likes

Superuser Contribution My Spotify app has some troubles

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello there, I've been having some troubles with the app. I played a playlist specifically th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello t...

Eni

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in. my username and password are correct

i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced

Visitor

i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced

Eni

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify Not Entering Car Mode when Connected to Echo Auto 2

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently bought the Echo Auto 2 so that I can play music in my car via bluetooth. The first thing that i noticed is that Spotify won't turn on Car Mode automatically (...

Casual Listener

Plan Premium Country USA Device Pixel 7 Operating System Android 13   My Question or Issue I recently bought the Echo Auto 2 so that I can play music in my car via bluetooth. The first...

user-removed

Not applicable

768 Views

1 replies

1 likes

  • 768 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android app - Discovered On

hello Guys,please help me undestand why your mobile app doesn't show DISCOVERED ON playlists? Many users are using only mobile app - therefore they will never see that very important portion of data. is it a huge problem to show these playlists on th...

Gig Goer

hello Guys, please help me undestand why your mobile app doesn't show DISCOVERED ON playlists? Many users are using only mobile app - therefore they will never see that very important portion of dat...

Laitanon

Casual Listener

2006 Views

6 replies

1 likes

  • 2006 Views
  • 6 replies
  • 1 likes

Superuser Contribution Music stops after 30 minutes on offline mode

When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.

Visitor

When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.

Yordan

Moderator

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing mid-song, any playlist and replay starts the song over

PlanPremiumCountryUSADeviceGalaxy Z Fold3Operating SystemAndroid My Question or IssueEverytime I play a song, it stops mid-song and I have to reopen the app to push play and it starts the entire song over. Already uninstalled, reinstalled, logged out...

Visitor

  Plan Premium Country USA Device Galaxy Z Fold3 Operating System Android   My Question or Issue Everytime I play a song, it stops mid-song and I have to reopen the app to p...

MihailY

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden Discover Weekly songs are still played

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 13 Since two weeks when playing songs from Discover Weekly also hidden songs are being played. It makes this playlist almost unusable. It was working fine for a long time, ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System Android 13   Since two weeks when playing songs from Discover Weekly also hidden songs are being played. It ...

hairy_thumbs

Newbie

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Home page not loading on andoid

PlanPremiumCountryUKDevice(Nokia C32)Operating System(i Android ) My Question or IssueI can't access my home page on my android phone, this means I can't access settings , cache etc I have turned device off, I have uninstalled and reinstalled as per ...

Visitor

Plan Premium Country UK Device (Nokia C32) Operating System (i Android )   My Question or Issue I can't access my home page on my android phone, this means I can't access settings , ca...

Yordan

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes