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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394876 Views

546 replies

35 likes

Account
Free
  • 394876 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8395 Views

0 replies

7 likes

  • 8395 Views
  • 0 replies
  • 7 likes

Superuser Contribution Selecting "Play" on Slipknot's artists' page adds in other artists.

This seems to be an issue I only have on my android app and only with this artist. When I go to their artist page and click "play," I get songs that do not belong to this artist, usually Murderdolls and Sinsaenum and a few others. I do not want to li...

Casual Listener

This seems to be an issue I only have on my android app and only with this artist. When I go to their artist page and click "play," I get songs that do not belong to this artist, usually Murderdolls ...

wpc2-_dl4qddj

Newbie

3346 Views

11 replies

0 likes

  • 3346 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify for Android Auto - Not Playing Liked Songs on Artist Page

PlanPremiumCountryUnited KingdomDeviceSamsung S21Operating SystemAndroid Version 13 My Question or IssueI have been having an issue with Spotify when using the app via Android Auto in my car. Previously, if i went onto an Artist Page and clicked "Lik...

Casual Listener

Plan Premium Country United Kingdom Device Samsung S21 Operating System Android Version 13   My Question or Issue I have been having an issue with Spotify when using the app via Androi...

MihailY

Moderator

2051 Views

15 replies

2 likes

  • 2051 Views
  • 15 replies
  • 2 likes

Shuffle play without interjecting songs

This is Mozart does not have the three different shuffle icons, just two. Spotify interjects unwanted songs. Enough! I can't even hide this song to keep it from playing. Do I need to find a different music service?

Visitor

This is Mozart does not have the three different shuffle icons, just two. Spotify interjects unwanted songs. Enough! I can't even hide this song to keep it from playing. Do I need to find a diffe...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify cutting out when opening full screen game

PlanPremiumCountryUKDeviceSamsung Galaxy s9Operating SystemAndroid 10 My Question or IssueWhenever I try to play spotify in the background while playing a game (Adventure Communist, Gardenscapes etc) it works for ~30 seconds then cuts out. The song s...

Visitor

Plan Premium Country UK Device Samsung Galaxy s9 Operating System Android 10   My Question or Issue Whenever I try to play spotify in the background while playing a game (Adventure Com...

kindgrad

Newbie

2686 Views

2 replies

0 likes

  • 2686 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost of referral link for two months

Recently just got a notification for a 2 month referral link and then lost it. Checked my email and everything and it isnt present.

Newbie

Recently just got a notification for a 2 month referral link and then lost it. Checked my email and everything and it isnt present.

sugarplum_yum

Visitor

12258 Views

15 replies

4 likes

  • 12258 Views
  • 15 replies
  • 4 likes

Superuser Contribution Couldn't load the lyrics for this song

PlanFreeCountryIndiaDevice(OnePlus 5T)Operating System(Android 10) My Question or Issue I am running  the latest spotify version on my phone. No matter what song I choose that has lyrics label next to it, I always get this message. I've tried uninsta...

Roadie

  Plan Free Country India Device (OnePlus 5T) Operating System (Android 10)   My Question or Issue   I am running  the latest spotify version on my phone. No matter what so...

Lyubka

Moderator

51505 Views

14 replies

23 likes

  • 51505 Views
  • 14 replies
  • 23 likes

Spotify cuts on and out when using waze

PlanFree/PremiumCountryAUSTRALIA Device(Galazy a53Operating SystemAndroid My Question or IssueAs I'm driving with spotify on it keeps cutting in and out with waze navigation. Tried turning all settings off via both apa and nothing changes. Is there a...

Casual Listener

Plan Free/Premium Country AUSTRALIA  Device (Galazy a53 Operating System Android   My Question or Issue As I'm driving with spotify on it keeps cutting in and out with waze naviga...

701 Views

0 replies

0 likes

  • 701 Views
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Superuser Contribution Synchronise between Android and AAOS

Plan PremiumCountry NetherlandsDevice Google Pixel 7 & Volvo C40Operating System Android 13 (app = 8.8.66.563) & AAOS 11 (app = 4.3.6.0) My Question or Issue (According the relevant App Stores the apps are up-to-date)On the phone app home screen I ha...

Casual Listener

Plan  Premium Country  Netherlands Device  Google Pixel 7 & Volvo C40 Operating System  Android 13 (app = 8.8.66.563) & AAOS 11 (app = 4.3.6.0)   My Question...

Alex

Spotify Legend

984 Views

6 replies

0 likes

  • 984 Views
  • 6 replies
  • 0 likes

Superuser Contribution Search menu Feature

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid My Question or Issueis the new search bar seen in the attached image a new experimental feature? I’m not a very big fan of it so far and every other person i have asked has not seen this ye...

Newbie

  Plan Premium Country UK Device Samsung S10 Operating System Android  My Question or Issue is the new search bar seen in the attached image a new experimental feature? I’m not a ...

Alex

Spotify Legend

641 Views

1 replies

0 likes

Content Questions
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  • 1 replies
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Solved!!Superuser Contribution Unable to login on Android phone

Hello, PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid My Question or IssueI am unable to login on the Spotify App on my Android phone. Whenever I try to login I get an error message telling me"A problem occurred.Would you like to tr...

Casual Listener

Hello,   Plan Premium Country Germany Device Huawei P30 Operating System Android   My Question or Issue I am unable to login on the Spotify App on my Android phone. Whenever I t...

florabat

Casual Listener

833 Views

4 replies

0 likes

  • 833 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android fails to play over bluetooth until other app plays

My Question or IssueI open Spotify in Android, press Play. It starts playing then pauses. I repeat, it pauses. I press play, nothing happens. Repeatedly. I open another app (Voice Recorder, for example), play something. I return to Spotify and press ...

Newbie

My Question or Issue I open Spotify in Android, press Play. It starts playing then pauses. I repeat, it pauses. I press play, nothing happens. Repeatedly. I open another app (Voice Recorder, for exa...

Susan_GP

Moderator

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing randomly in the middle of a song from my library

PlanPremiumCountryCanada DeviceSamsung Galaxy S22 UltraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI pay for premium but dont use it due to music randomly stopping mid song

Visitor

Plan Premium Country Canada   Device Samsung Galaxy S22 Ultra Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I pay for premium but dont use ...

Vasil

Moderator

387 Views

1 replies

1 likes

  • 387 Views
  • 1 replies
  • 1 likes

Solved!! Music stops when a call comes in, even on do not disturb and silent mode. I have a galaxy A5

Plan/PremiumCountryCanadaGalaxy A5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the music in my massage practice and put my phone to do not disturb and silent mode. Still, calls ring through right in the middle of ...

Casual Listener

Plan /Premium Country Canada Galaxy A5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use the music in my massage practice and put my phone to ...

MarcFowler

Visitor

21713 Views

5 replies

0 likes

  • 21713 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics don't show on the mobile app

PlanFreeCountryRomaniaOperating SystemAndroid 13My IssueI just went on the mobile app today to listen to a song and noticed I can't see the lyrics. And I mean the lyrics of popular songs too, everything. I've tried uninstalling the app and logging ba...

Casual Listener

Plan Free Country Romania Operating System Android 13 My Issue I just went on the mobile app today to listen to a song and noticed I can't see the lyrics. And I mean the lyrics of popular song...

Susan_GP

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop Spotify changing my phone lockscreen?

PlanFreeCountryUKDeviceMotorola e5Operating SystemAndroid 8.0.0 My Question or IssueWhenever Spotify is playing, it automatically changes my phone lockscreen to a zoomed in version of the cover image for the song that is playing. How do I change it s...

Visitor

Plan Free Country UK Device Motorola e5 Operating System Android 8.0.0   My Question or Issue Whenever Spotify is playing, it automatically changes my phone lockscreen to a zoomed in v...

AlejaR

Moderator

7803 Views

1 replies

0 likes

  • 7803 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Laggy app since last update

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueSince the most recent update I'm having unusual issues with the Android app. It's very laggy, it frequently says I'm offline even though I'm not, sometimes...

Roadie

Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue Since the most recent update I'm having unusual issues with the Android ap...

AlejaR

Moderator

11869 Views

3 replies

2 likes

  • 11869 Views
  • 3 replies
  • 2 likes