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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395035 Views

546 replies

35 likes

Account
Free
  • 395035 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8400 Views

0 replies

7 likes

  • 8400 Views
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  • 7 likes

Superuser Contribution Kulaklıkla dinlediğim müzik bir anda duruyor.

Merhabalar, kulaklıkla müzik dinlerken bir anda müzik kesiliyor. Müziği yeniden açıyorum ama müzik yine kapanıyor. Bu her seferinde aynı müzikte olmuyor, farklı müziklerde de oluyor.bu durum beni çok rahatsız ediyor. Düşünün bir anda müzik dinlerken ...

Visitor

Merhabalar, kulaklıkla müzik dinlerken bir anda müzik kesiliyor. Müziği yeniden açıyorum ama müzik yine kapanıyor. Bu her seferinde aynı müzikte olmuyor, farklı müziklerde de oluyor.bu durum beni çok...

Dian

Spotify Legend

7659 Views

1 replies

0 likes

  • 7659 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download Single Track from an Album

PlanPremiumCountryUKDeviceOnePlus XOperating SystemAndroid 6.0.1 (Marshmallow?) My Question or IssuePreviously I was able to like a song to add it to my all songs list, then find the album I saved the song from in my library, which would have only th...

Casual Listener

Plan Premium Country UK Device OnePlus X Operating System Android 6.0.1 (Marshmallow?)   My Question or Issue Previously I was able to like a song to add it to my all songs list, then ...

OscarDC

Moderator

1212 Views

3 replies

1 likes

Albums
downloads
Update
  • 1212 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android TV] Disappearing "Continue Playing" widget

DeviceFire TV 4K I use Spotify with multiple devices, most of the times on my MacBook or Phone together with a Remote Speaker (Spotify Connect)But I also have a FireTV and on the other day I opened the app and was pleasantly surprised to see a widget...

Music Fan

Device Fire TV 4K    I use Spotify with multiple devices, most of the times on my MacBook or Phone together with a Remote Speaker (Spotify Connect) But I also have a FireTV and on t...

duppenr

Regular

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Superuser Contribution Tapping the checkmark in "Your Episodes" opens "add to playlist"

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S20 FEOperating SystemAndroid 13 (One UI 5.1) My Question or IssueTapping the checkmark on an episode in the "Your Episodes" screen takes me to add the episode to a playlist instead of re...

Newbie

Plan Premium Country United States of America Device Samsung Galaxy S20 FE Operating System Android 13 (One UI 5.1)   My Question or Issue Tapping the checkmark on an episode in the "Y...

Yordan

Moderator

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android & iOS, Tracks will only skip around and not play in proper order

I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510). On my iMac I can play my playlist as it appears (numerical/chronological order - from top to bottom). On my mobile devices I can...

Regular

I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510).    On my iMac I can play my playlist as it appears (numerical/c...

MihailY

Moderator

2497 Views

6 replies

0 likes

playback
playback order
Playback problem
random playlist
randomly
  • 2497 Views
  • 6 replies
  • 0 likes

Superuser Contribution How do I turn off lgbtq and other politically focused playlists on homepag?

I come to Spotify to listen to music, this is a streaming service not a political platform. At present I don't see an option to select straight playlists. I would like to not have things shoved at me when not requested. If this can't be undone I will...

Casual Listener

I come to Spotify to listen to music, this is a streaming service not a political platform. At present I don't see an option to select straight playlists. I would like to not have things shoved at...

KennethHardema

Newbie

1433 Views

6 replies

3 likes

  • 1433 Views
  • 6 replies
  • 3 likes

Spotify channel no longer showing in ROKU menu?

PremiumCountryUSADeviceROKU (There's no option for this, otherwise?)Operating SystemN/A My Question or IssueAs of today, Spotify no longer appears in Roku home screen. What gives? ROKU is updated and, as it stands, since the Spotify channel no longer...

Casual Listener

  Premium Country USA Device ROKU (There's no option for this, otherwise?) Operating System N/A   My Question or Issue As of today, Spotify no longer appears in Roku home screen.&...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite low audio quality with "very high" set. Only on Wi-Fi, not on data or downloaded songs.

PlanPremium FamilyCountryArgentinaDeviceRedmi Note 7Operating SystemAndroid 12 My Question or Issue Spotify Lite app has very low audio quality, like the "basic" quality option (i tested it, there's no difference between all of the settings), even wi...

Casual Listener

Plan Premium Family Country Argentina Device Redmi Note 7 Operating System Android 12   My Question or Issue   Spotify Lite app has very low audio quality, like the "basic" quali...

OscarDC

Moderator

2634 Views

3 replies

0 likes

  • 2634 Views
  • 3 replies
  • 0 likes

Spotify loads very slowly

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy SM A5,Operating SystemAndroid 5 My Question or IssueHello.I have a problem. Spotify o...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy SM A5, Operating Syst...

377 Views

0 replies

0 likes

"android"
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  • 0 likes

Superuser Contribution Screen locks even when Spotify is playing

PlanFree/PremiumCountry DeviceHuawei P30 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy phone always gets locked when Spotify is on. If I'm driving and listening to songs on Spotify, the phone screen doesn't stay un...

Music Fan

Plan Free/Premium Country   Device Huawei P30 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My phone always gets locked when Spotify is ...

zoomnclick

Music Fan

4501 Views

13 replies

0 likes

Android
huawei
screen lock
  • 4501 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify not working properly on Chromecast, it skips the last 20sec of the songs, no visuals.

PlanPremiumCountryMexicoDeviceTCL 10pro Operating SystemAndroidMy Question or IssueSpotify used to cast to my Chromecast with some visuals from the Artist, the name of the song and the name of the Artist, like 10 days ago it only shows the Spotify lo...

Visitor

  Plan Premium Country Mexico Device TCL 10pro  Operating System Android My Question or Issue Spotify used to cast to my Chromecast with some visuals from the Artist, the name of ...

Joan

Moderator

431 Views

1 replies

1 likes

  • 431 Views
  • 1 replies
  • 1 likes

Provide an F-Droid repository.

Plan: PremiumCountry: ENGDevice: Fairphone FP4 5GOperating System: Android 12 My Question or Issue Many devices are currently unable to install (and thus use) Spotify because their device doesn't support the Google Play Store (China) or the user is u...

Music Fan

Plan: Premium Country: ENG Device: Fairphone FP4 5G Operating System: Android 12   My Question or Issue   Many devices are currently unable to install (and thus use) Spotify because...

1473 Views

0 replies

2 likes

  • 1473 Views
  • 0 replies
  • 2 likes

Superuser Contribution False payment failed screen after switch to duo

After switching over to duo from premium with my partner as the paying account holder. I always get the "Payment Failed" screen when opening the app on Android but I can back out of it and use the app just fine. Is there any way to reset that? Thanks

Visitor

After switching over to duo from premium with my partner as the paying account holder. I always get the "Payment Failed" screen when opening the app on Android but I can back out of it and use the ap...

AlejaR

Moderator

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music gets quieter after lock down phone

Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up. PlanPremiumCountryHungaryDeviceHuawei P30 liteOperating SystemAndroidSpotify version8.5.**bleep**. 834 My Question or Issue

Visitor

Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up.  Plan Premium Country Hungary Device Huawei P30 lite Operatin...

Alex

Spotify Legend

14960 Views

9 replies

0 likes

  • 14960 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify Android app is causing ContrastColorUtil to behave strangely

DeviceSamsung Galaxy Note10 5G, Xiaomi Mi 9 SEOperating SystemAndroid 13, crDroid 9 My Question or IssueAfter launching Spotify, ContrastColorUtil keeps complaining until I reboot. This issue was tested on Spotify versions 8.8.58.473, 8.7.4.1056, and...

Newbie

Device Samsung Galaxy Note10 5G, Xiaomi Mi 9 SE Operating System Android 13, crDroid 9   My Question or Issue After launching Spotify, ContrastColorUtil keeps complaining until I reboot. T...

Eni

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug that allows you to skip the adds

PlanFreeCountryCanadaDevicePixel 7 (not pro)Operating SystemAndroid My Question or IssueI found A Bug that allows you to to skip the addsEmail me on Gmail (**bleep**) to get the video of me showing the bug, my file weight more then 5mb

Newbie

Plan Free Country Canada Device Pixel 7 (not pro) Operating System Android    My Question or Issue I found A Bug that  allows you to to skip the adds Email me on Gmail (**bl...

Joan

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Standalone for the Galaxy Watch 4?

Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s Is this on the next update of the app? The only options I see are attached.

Music Fan

Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s     Is this on the next update of ...

Baloo3

Casual Listener

5643 Views

14 replies

1 likes

Samsung
samsung watch
watch
watch 4
Wear OS
  • 5643 Views
  • 14 replies
  • 1 likes

Superuser Contribution add song reverted to like song

PlanPremiumCountryUKDeviceSamsung Galaxy S21+Operating SystemAndroid 13 One UI 5.3 My Question or Issuei really liked the feature in the recent update where pressing the + allows you to add/remove a song to playlists at once. now its gone back to the...

Newbie

Plan Premium Country UK Device Samsung Galaxy S21+ Operating System Android 13 One UI 5.3   My Question or Issue i really liked the feature in the recent update where pressing the + al...

AlejaR

Moderator

542 Views

1 replies

2 likes

  • 542 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution My biggest Playlist won't show the search bar

I'm using my galaxy s10e, and my largest Playlist has removed a bunch of setting options, and won't let me swipe down to show the search or sort options. This is only on this Playlist. It also says Spotify is a contributor to the Playlist although I ...

Gig Goer

I'm using my galaxy s10e, and my largest Playlist has removed a bunch of setting options, and won't let me swipe down to show the search or sort options. This is only on this Playlist. It also says S...

Yordan

Moderator

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes