Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
399021 Views
548 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed
Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed
Community Legend
315 Views
1 replies
0 likes
I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see the point of following all these artists if i still...
I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see ...
Community Legend
393 Views
1 replies
0 likes
I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?
I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?
Community Legend
357 Views
1 replies
0 likes
Hello guy's, all ways after i update Spotify on my phone he all ways lose it my danwload musics, the musics are there but i am using Internet again to ear them,not like before on offline mode ...anybody knows who i sure do to keep it possible offline...
Hello guy's, all ways after i update Spotify on my phone he all ways lose it my danwload musics, the musics are there but i am using Internet again to ear them,not like before on offline mode ...anyb...
Newbie
553 Views
1 replies
1 likes
I just upgraded to the new S7. Ever since I switched and logged on for the first time on the new phone, Spotify only plays one song at a time. After the song ends I have to unlock my phone and open the app again. Otherwise, its just silent. Is there ...
I just upgraded to the new S7. Ever since I switched and logged on for the first time on the new phone, Spotify only plays one song at a time. After the song ends I have to unlock my phone and open t...
Casual Listener
577 Views
2 replies
0 likes
Good morning. When I am using my Bluetooth device to listen to Spotify I can't get any sound. I have tried turning the sound up in the Spotify device but it won't let me. It stays toggled at the lowest point. It is not my Bluetooth as I have checked ...
Good morning. When I am using my Bluetooth device to listen to Spotify I can't get any sound. I have tried turning the sound up in the Spotify device but it won't let me. It stays toggled at the lowe...
Community Legend
368 Views
1 replies
0 likes
Hi! I always login in my android device with Facebbok but y wath to close my facebook account, y try to set device password but the mail never arrives to me.
Hi! I always login in my android device with Facebbok but y wath to close my facebook account, y try to set device password but the mail never arrives to me.
Community Legend
327 Views
1 replies
0 likes
Got this problem yersterday, I've been trying to reinstall, delete cache but this isn't working, any tips?
Got this problem yersterday, I've been trying to reinstall, delete cache but this isn't working, any tips?
Casual Listener
596 Views
2 replies
0 likes
Hello,I've got some questions about the shuffle play when I control my actual song on my computer from my computer. I've got a big playlist (+500 songs) and i like to control the music from my phone. But the shuffle purposed by my phone when I choose...
Hello, I've got some questions about the shuffle play when I control my actual song on my computer from my computer. I've got a big playlist (+500 songs) and i like to control the music from my phon...
371 Views
0 replies
0 likes
I don't know what to do. Any suggestions? Reinstalled.
I don't know what to do. Any suggestions? Reinstalled.
Casual Listener
1485 Views
4 replies
0 likes
Hi I recently installed the new update for spotify on my android (Samsung Galaxy S5) and have encountered a download problem - songs show as downloaded but no actual music has synchronised through to device. And when I restart my device all 'download...
Hi I recently installed the new update for spotify on my android (Samsung Galaxy S5) and have encountered a download problem - songs show as downloaded but no actual music has synchro...
362 Views
0 replies
0 likes
Can somebody please help me before I throw my phone ! I can't seem to listen to music without being on WiFi . Which is annoying cause my phone works better off of WiFi . I'm not always near WiFi , I work all the time and I'm always out I'm rarely nea...
Can somebody please help me before I throw my phone ! I can't seem to listen to music without being on WiFi . Which is annoying cause my phone works better off of WiFi . I'm not always near WiFi , I ...
Casual Listener
632 Views
3 replies
0 likes
my songs wont play offline bar will not slide over to availbilty to play offline
my songs wont play offline bar will not slide over to availbilty to play offline
Community Legend
597 Views
3 replies
0 likes
When will we see drag and drop sorting of play lists and the ability to
create folders like the desktop app?
Do we really need to go to the
desktop to organize our library of music when we have an Android mobile
computer in our pockets?
The third part ...
When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?<br>Do we really need to go to the desktop to organize our library of music when we h...
Newbie
1135 Views
2 replies
0 likes
Help! I've installed and unistalled spotify 100 times on my new Edge 7. The icon shows up, but doesn;t open anything. Any suggestions on how to get this to work? I'm a premium user.
Help! I've installed and unistalled spotify 100 times on my new Edge 7. The icon shows up, but doesn;t open anything. Any suggestions on how to get this to work? I'm a premium user.
Newbie
1067 Views
2 replies
0 likes
Hi all, I'm trying to login info the Spotify addons for my android TV. I'm trying to find the "device authorization" on the spotify website so I can get a pin to enter into the Addon, but there is no option on the website, I can remove my 2 phones bu...
Hi all, I'm trying to login info the Spotify addons for my android TV. I'm trying to find the "device authorization" on the spotify website so I can get a pin to enter i...
Spotify Star
1454 Views
1 replies
0 likes
Hi, I'm Bob. I've been a subscriber for quite a while. But, this is my first post. I'd like to listen to albums/playlists in order. But, somehow, shuffle play got turned on and I can't get it turned back off. Can someone please help? Thanks, Bob
Hi, I'm Bob. I've been a subscriber for quite a while. But, this is my first post. I'd like to listen to albums/playlists in order. But, somehow, shuffle pla...
Newbie
1556 Views
3 replies
0 likes
I just switched from an iPHone to a Samsung Galaxy 7s and only one of my Spotify playlist is showing on my app
I just switched from an iPHone to a Samsung Galaxy 7s and only one of my Spotify playlist is showing on my app
Community Legend
521 Views
2 replies
0 likes
My phone has start to say that there is no storage at my phone so i have to uninstall it every day. This is really annoying and i don't know what to do. Has anyone hade this problem to?And the sound just disappear for me at the middle of a song.I'm g...
My phone has start to say that there is no storage at my phone so i have to uninstall it every day. This is really annoying and i don't know what to do. Has anyone hade this problem to? And the soun...
Community Legend
443 Views
1 replies
0 likes
I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the track and the transport will not move any further. If ...
I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the tra...
Casual Listener
2422 Views
4 replies
0 likes
