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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399074 Views

548 replies

35 likes

Account
Free
  • 399074 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8569 Views

0 replies

7 likes

  • 8569 Views
  • 0 replies
  • 7 likes

No puedo cambiar la pista de música desde mi pantalla bloqueada

Tengo un Xperia z5 con Android 6.0No lo puedo hacer, pero antes si tenia la opción de poner play, pausa y cambiar la pista con la pantalla bloqueada.Lo arreglaran en la siguiente actualización?O puedo arreglarlo manualmente?

Regular

Tengo un Xperia z5 con Android 6.0 No lo puedo hacer, pero antes si tenia la opción de poner play, pausa y cambiar la pista con la pantalla bloqueada. Lo arreglaran en la siguiente actualización? ...

Giovannicorrale

Regular

2119 Views

5 replies

0 likes

Pantalla bloqueada
  • 2119 Views
  • 5 replies
  • 0 likes

[ISSUE] Unable to Go Offline or Change Settings

Hi, I'm using Spotify for Android w/ Premium subscription (always with the latest version available in Play Store)The problem I'm facing now is that I'm unable to go Offline or Change any option under settings, and also I'm seeing a message above say...

Music Fan

Hi,   I'm using Spotify for Android w/ Premium subscription (always with the latest version available in Play Store) The problem I'm facing now is that I'm unable to go Offline or Change any ...

SentineL_VDX

Music Fan

6265 Views

5 replies

1 likes

Android
mode
settings
  • 6265 Views
  • 5 replies
  • 1 likes

Supprimer un compte

Impossible de trouver comment supprimer son compte, quelqu'un pourrait m'indiquer la procédure à suivre ? Merci d'avance

Visitor

Impossible de trouver comment supprimer son compte, quelqu'un pourrait m'indiquer la procédure à suivre ? Merci d'avance

Joe

Community Legend

892 Views

1 replies

0 likes

  • 892 Views
  • 1 replies
  • 0 likes

Problems with Spotify Connect and radio plays

Hi, I recently subscribed to Premium since I learned that Spotify lists my favorite radio play (Die Drei ???). I want to use Sporify Connect to listen to the plays with my Teufel Raumfeld M. I used Spotify with the Raumfeld system ~1,5 years ago with...

Newbie

Hi,   I recently subscribed to Premium since I learned that Spotify lists my favorite radio play (Die Drei ???). I want to use Sporify Connect to listen to the plays with my Teufel Raumfeld M....

727 Views

0 replies

0 likes

Connect
die drei
fragezeichen
radio play
Raumfeld
  • 727 Views
  • 0 replies
  • 0 likes

Keeps undownloading songs and play lists

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

Newbie

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

ZorkII

Roadie

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

Spotify Skipping Like Scratched CD

I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it.I am playing from my phone (Sony Xperia Z3 Compact) and the issue sti...

Regular

I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it. I am playing f...

Lanegan

Casual Listener

3729 Views

14 replies

0 likes

  • 3729 Views
  • 14 replies
  • 0 likes

Playlist gone

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existing offline playlist, the music downloaded ok but aft...

Newbie

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existin...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

How to Remove or Delete Radio Stations

Hi,I am French and first, I have to apologyze for my poor English language. I just bought a Marantz amplifier (SE 6010).I would like to register Spotify station and for this I nedd an URL from where music is streamed...How can I find it.Thks in advan...

Newbie

Hi, I am French and first, I have to apologyze for my poor English language.  I just bought a Marantz amplifier (SE 6010). I would like to register Spotify station and for this I nedd an URL ...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Spotify and restrcited account

Helo, I have Samsung galaxy tab s 10.5 (SM-T800) on which i created a restricted account and give acces to this account to spotifyThe problem is when I launch the app with the restricted account I've got the message : "No storage found' ( 'Aucun espa...

Casual Listener

Helo,   I have Samsung galaxy tab s 10.5 (SM-T800) on which i created a restricted account and give acces to this account to spotify The problem is when I launch the app with the restricted a...

Zhamon

Casual Listener

931 Views

4 replies

0 likes

  • 931 Views
  • 4 replies
  • 0 likes

Can't use Spotify Connect from my computer if phone is asleep

This is kind of annoying. I am trying to use Spotify on my laptop (MacBook Pro OS X 10.10.2) to control the music playing from my Android (5.0.2 HTC One m8) phone but it doesn't seem to work if the device is locked. I can pause an already running son...

Newbie

This is kind of annoying. I am trying to use Spotify on my laptop (MacBook Pro OS X 10.10.2) to control the music playing from my Android (5.0.2 HTC One m8) phone but it doesn't seem to work if the d...

johanhaglund

Regular

1561 Views

1 replies

5 likes

Android 5.0.2
Connect
Desktop
  • 1561 Views
  • 1 replies
  • 5 likes

Spotify doesnt keep playing if app is not opened

When i am playing a song. The song stops half way and doesnt keep playing unless i open the app. If the app isnt opened and my phone is unlocked then the song will resume play. I am using on a samsung Note 5 withe the latest update. I have tried rebo...

Newbie

When i am playing a song. The song stops half way and doesnt keep playing unless i open the app. If the app isnt opened and my phone is unlocked then the song will resume play. I am using on a samsun...

Leonlai887

Regular

1024 Views

5 replies

0 likes

  • 1024 Views
  • 5 replies
  • 0 likes

Impossible de synchroniser meme en mode hors connexion

Bonjour, J'ai un très très gros problème, Spotify me dis de me connecter pour pouvoir synchroniser ma musique local et mes playlists alors que.. je suis DEJA connecter... De plus quand il s'agit de synchroniser une chanson de votre catalogue, là il n...

Newbie

Bonjour,   J'ai un très très gros problème,  Spotify me dis de me connecter pour pouvoir synchroniser ma musique local et mes playlists alors que.. je suis DEJA connecter...   De p...

maximeheuillet

Newbie

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Available offline button in wrong place!

In the songs category there it shines with all its might,A button of immense power to send people off the light,With one wrong touch,The songs leave their faithful master without a hunch.And only at great costs, could they be reattached...Have the De...

Newbie

In the songs category there it shines with all its might, A button of immense power to send people off the light, With one wrong touch, The songs leave their faithful master without a hunch. And ...

Daniel

Community Legend

751 Views

1 replies

0 likes

angry
songs
thinking to quit
  • 751 Views
  • 1 replies
  • 0 likes

Song pauses

Every time I lock my phone the song either pauses in the middle of it, or will pause when the song ends. When I pull up the app after that the song starts automatically without pressing play. Have I turned on some certain setting? This has only begun...

Casual Listener

Every time I lock my phone the song either pauses in the middle of it, or will pause when the song ends. When I pull up the app after that the song starts automatically without pressing play. Have I ...

osornios

Spotify Star

811 Views

4 replies

0 likes

  • 811 Views
  • 4 replies
  • 0 likes

No sound

The music I select is not audible

Newbie

The music I select is not audible

Daniel

Community Legend

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Remembering the spot on spoken word

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

Music Fan

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Sharing with a family member....

I just signed up for a premium family account with Spotify. My wife and I both had an account with another service and couldn't be happier that we switched to Spotify. It's really a great way to discover new music. My question is this: Is there an ea...

Regular

I just signed up for a premium family account with Spotify.  My wife and I both had an account with another service and couldn't be happier that we switched to Spotify.  It's really a great...

user-removed

Not applicable

2049 Views

20 replies

0 likes

  • 2049 Views
  • 20 replies
  • 0 likes

transferring spotify from a broken phone to a new one

Hello:My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers. I have a new android, a Huawei, and would like to transfer my spotify account onto the new phone. I can't use my charger to get info from my Samsung,...

Newbie

Hello: My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers.  I have a new android, a Huawei, and would like to transfer my spotify account onto the new...

Daniel

Community Legend

3085 Views

2 replies

0 likes

  • 3085 Views
  • 2 replies
  • 0 likes

glicking when playing a song then won't play

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wait a 1/2 hour just to hear two or three more song to...

Newbie

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wai...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

New Font Circular rendering bugs

When opening the playing song detail, bold font’s hinting screws up (look at letter e) in the lower mini bar “Available devices” is cut off. Sony Xperia OS 4.3

Casual Listener

When opening the playing song detail, bold font’s hinting screws up (look at letter e)     in the lower mini bar “Available devices” is cut off.   Sony Xperia OS 4.3

664 Views

0 replies

0 likes

  • 664 Views
  • 0 replies
  • 0 likes