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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397255 Views

547 replies

35 likes

Account
Free
  • 397255 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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  • 7 likes

Solved!! How to use Spotify with 2 different Facebook accounts

Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?

Casual Listener

Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?

onedestiny

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Entire library is missing

I have premium simply because of the offline feature but this is the second time my entire library has been deleted. The only songs there are songs I added from discover weekly. I refuse to pay for a feature that I can't even use.

Casual Listener

I have premium simply because of the offline feature but this is the second time my entire library has been deleted. The only songs there are songs I added from discover weekly. I refuse to pay for a...

510 Views

0 replies

0 likes

Android
library malfunction
  • 510 Views
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Spotify is being extremely glitchy lately.

Alright so starting about 2 weeks ago spotify started just pausing the music often enough that it became an annoyence. It happens with/without earphones and/or bluetooth speakers. It can happen 5 time in 20 minute or it can be the entire day without ...

Newbie

Alright so starting about 2 weeks ago spotify started just pausing the music often enough that it became an annoyence. It happens with/without earphones and/or bluetooth speakers. It can happen 5 tim...

ElusiveHalcyon

Gig Goer

2847 Views

1 replies

1 likes

album art
Android
Premium user
random pausing
  • 2847 Views
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  • 1 likes

Solved!! Songs say they're playing but there's no sound?

I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone plays non-spotify sounds. I only have spotify for mob...

Casual Listener

I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone pl...

K_Ivanov

Newbie

9347 Views

11 replies

0 likes

  • 9347 Views
  • 11 replies
  • 0 likes

Connecting to a device

Twice my phone has randomly connected to someone else's device and I want to know how to prevent this. The other device is someone I don't even know. It's almost as if my Spotify is being hijacked.

Newbie

Twice my phone has randomly connected to someone else's device and I want to know how to prevent this. The other device is someone I don't even know. It's almost as if my Spotify is being hijacked.

Bittencourt

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Download over cellular option has gone - help please!

My phone keeps downloading saved playlists over my data.The option to turn this off has disappeared on the settings list on the side.Any idea how to solve this? Cheers.

Newbie

My phone keeps downloading saved playlists over my data. The option to turn this off has disappeared on the settings list on the side. Any idea how to solve this?   Cheers.

Eddidaz

Casual Listener

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
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Downloaded tracks disappear

This happened for the second time today: Almost all of my downloaded tracks weren't available offline anymore. And no, I didn't "undownload" them, they just disappeared.The first time it happened, only a few albums disappeared, but this morning, all ...

Casual Listener

This happened for the second time today: Almost all of my downloaded tracks weren't available offline anymore. And no, I didn't "undownload" them, they just disappeared. The first time it happened, ...

woodandrew90

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Chromecast

I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "Next From" list. Is there any solution to this prob...

Newbie

I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "...

MaryS

Roadie

676 Views

1 replies

0 likes

Android
Chromecast Android
chromecast audio
Next Song
next up
  • 676 Views
  • 1 replies
  • 0 likes

Merging Offline playlists. Re-downloading?

Hello,I recently saved two playlists to my Android phone. After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega-playlist. However, it seems to be "downloading" these songs int...

Newbie

Hello, I recently saved two playlists to my Android phone.   After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega...

358 Views

0 replies

0 likes

  • 358 Views
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  • 0 likes

Delete music from a playlist

I've already "deleted" one music that I don't want to listen from a playlist, but i didn't find how to do it anymore it's a silly question but the user interface is so hard to use

Casual Listener

I've already "deleted" one music that I don't want to listen from a playlist, but i didn't find how to do it anymore 😞 it's a silly question but the user interface is so hard to use

BiancaTrancoso

Casual Listener

1203 Views

5 replies

0 likes

delete music
delete track
  • 1203 Views
  • 5 replies
  • 0 likes

Landscape album art

Hi, I have seen this screen on a recent android phone review.......how can I set a bigger landscape album art like in the attached picture?

Casual Listener

Hi,   I have seen this screen on a recent android phone review.......how can I set a bigger landscape album art like in the attached picture?  

ElusiveHalcyon

Gig Goer

1304 Views

3 replies

0 likes

  • 1304 Views
  • 3 replies
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Android can't synchronize local files on Desktop

Hello, I have quite a large play list with a lot of local files. When I try to download the playlist on my android phone I can download every normal song but none of the local files. It just says waiting for download. I am on the same network. Thanks

Newbie

Hello,   I have quite a large play list with a lot of local files. When I try to download the playlist on my android phone I can download every normal song but none of the local files. It just...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Fallo busqueda

Soy usuario premium. Me es imposible realizar ninguna búsqueda ya que siempre me arroja "sin resultados"Ponga lo que ponga en el cuadro de búsqueda el resultado es el mismo. Alguien podría ayudarme? no puedo disfrutar del servicio en estas condicione...

Newbie

Soy usuario premium. Me es imposible realizar ninguna búsqueda ya que siempre me arroja "sin resultados" Ponga lo que ponga en el cuadro de búsqueda el resultado es el mismo.   Alguien podría...

367 Views

0 replies

0 likes

  • 367 Views
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App shows Get Premium ads even though I'm a premium user

Since updating to the latest Android client (4.6.0.772), I get a pop-up asking me to Get Premium, showing the benefits of membership. However, my account overview (https://www.spotify.com/us/account/overview/) shows that I'm already a Premium member....

Regular

Since updating to the latest Android client (4.6.0.772), I get a pop-up asking me to Get Premium, showing the benefits of membership.  However, my account overview (https://www.spotify.com/us/ac...

monstertrucker

Regular

1276 Views

2 replies

1 likes

Premium
  • 1276 Views
  • 2 replies
  • 1 likes

Why can my friend stream from his Android to my PS4

I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium.My question is, how is this possible that he can stream onto my PS4 Spotify account from his Spot...

Casual Listener

I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium. My question is, how is this possible that ...

kbrooksc

Community Legend

1182 Views

5 replies

0 likes

  • 1182 Views
  • 5 replies
  • 0 likes

Song switching repeatedly without control

Hi everyone.I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the contract, which I already registered for and turned on....

Casual Listener

Hi everyone. I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the ...

ElusiveHalcyon

Gig Goer

504 Views

1 replies

0 likes

Songs switching without control
  • 504 Views
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Downloaded songs stops playing at random moments.

Hey, My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I have a LG G4 with Android 6.0. I'm using Spotify a couple of ...

Newbie

Hey,   My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I h...

ElusiveHalcyon

Gig Goer

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Pause between tracks

Hello folks,it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. the timeline shows that the next Song is playing, but...

Newbie

Hello folks, it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. ...

ElusiveHalcyon

Gig Goer

1749 Views

1 replies

0 likes

  • 1749 Views
  • 1 replies
  • 0 likes

Option - Force stop after bluetooth disconnect

Hello,Please could you implement option force device to stop play after Bluetooth speakers are disconnect?It’s very annoying when device still play the music when I disconnect my headset. Thank you.

Casual Listener

Hello, Please could you implement option force device to stop play after Bluetooth speakers are disconnect? It’s very annoying when device still play the music when I disconnect my headset. &n...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

No Video Shows on Nexus 7

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7? I tried uninstalling and reinstalling the Spotify...

Gig Goer

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7...

sidout

Casual Listener

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes