Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395539 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
App Version8.8.22.510PlanFreeOperating SystemAndroid 11NetworkAny My Question or IssueThe App enters a crash loop forever after a video ad, needs clear data/login again 1. App attempts to show a random video Ad2. App enters a crash loop forever. Rest...
App Version 8.8.22.510 Plan Free Operating System Android 11 Network Any My Question or Issue The App enters a crash loop forever after a video ad, needs clear data/login aga...
Regular
1718 Views
4 replies
0 likes
PlanpremiumCountryusDevicegalaxy 10 My Question or Issueautoplay in my car using android auto is annoying
Plan premium Country us Device galaxy 10 My Question or Issue autoplay in my car using android auto is annoying
Visitor
943 Views
2 replies
0 likes
Some downloads I no longer need and it is downloading a podcast I didn't know I requested.
Some downloads I no longer need and it is downloading a podcast I didn't know I requested.
Moderator
386 Views
1 replies
0 likes
This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on the song, nothing happens. I can browse right to any o...
This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on t...
Moderator
340 Views
1 replies
0 likes
J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. Que faire ?
J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. ...
Moderator
11318 Views
5 replies
1 likes
Huawei P30 lite
Huawei P30 lite
Community Legend
222 Views
1 replies
0 likes
My apple randomly log out not only during the day but while I'm listening to it as well. I haven't done anything or changed any settings whatsoever.
My apple randomly log out not only during the day but while I'm listening to it as well. I haven't done anything or changed any settings whatsoever.
Spotify Legend
257 Views
1 replies
0 likes
All the songs are in a playlist but still I am not able to download
All the songs are in a playlist but still I am not able to download
Moderator
342 Views
1 replies
0 likes
PlanPremium duoCountry Denmark Device(Samsung galaxy s20fe)Operating System(Android newest.) My Question or IssueI have 2 playlist and spotify is set as one of the makers of the playlists I can't Edit or swipe to put songs in queIs there any way i ca...
PlanPremium duo Country Denmark Device (Samsung galaxy s20fe) Operating System (Android newest.) My Question or Issue I have 2 playlist and spotify is set as one of the ...
Spotify Legend
334 Views
1 replies
0 likes
When I open the app, the songs skip on their own after 10-30 secs. They also start on their own when I press pause.
When I open the app, the songs skip on their own after 10-30 secs. They also start on their own when I press pause.
Moderator
275 Views
1 replies
0 likes
Since I bought a new phone, same brand (Motorola), been through some embarassing moments. Sometimes Spotify starts playing the last song/podcast I was listening to. It can be when my phone is inside my purse, it can be when I'm going into others apps...
Since I bought a new phone, same brand (Motorola), been through some embarassing moments. Sometimes Spotify starts playing the last song/podcast I was listening to. It can be when my phone is inside ...
Moderator
247 Views
1 replies
0 likes
I keep getting either an error code or a frozen page when trying to finalize my payment
I keep getting either an error code or a frozen page when trying to finalize my payment
Moderator
306 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevice(Xiaomi Redmi Note 10 Pro)Operating SystemMIUI 13 Android 12 My Question or IssueOn my Xiaomi Redmi Note 10 Pro I haven't been able to listen to music on Spotify for 3 weeks because everything sounds choppy and looks ...
Plan Premium Country Argentina Device (Xiaomi Redmi Note 10 Pro) Operating System MIUI 13 Android 12 My Question or Issue On my Xiaomi Redmi Note 10 Pro I haven't been able t...
Gig Goer
1018 Views
2 replies
0 likes
nao aparece nas musicas
nao aparece nas musicas
Moderator
288 Views
1 replies
0 likes
the canvas feature available has completely disappeared from the settings. i tried logging in on another device from the same email it doesn't work but i tried using a different email and it started working. i can't use the other account as i am a pr...
the canvas feature available has completely disappeared from the settings. i tried logging in on another device from the same email it doesn't work but i tried using a different email and it started ...
Moderator
298 Views
1 replies
0 likes
Plan PremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueEverytime I try to use DJ my app crashes and force closes itself
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue Everytime I try to use DJ my app crashes and force closes itself
Moderator
302 Views
1 replies
0 likes
Celular está conectado ao Bluetooth tudo está reproduzindo corretamente inclusive outros aparelhos de reprodução de áudio menos o Spotify que continua tocando via celular
Celular está conectado ao Bluetooth tudo está reproduzindo corretamente inclusive outros aparelhos de reprodução de áudio menos o Spotify que continua tocando via celular
Moderator
1844 Views
1 replies
0 likes
PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy Z Fold 4, Denon Home 250, Amazon Echo Dot 3rd generationOperating SystemOne UI 5.1 My Question or IssueHi, i have the problem that i can't listen to local music with my speaker Denon Home 250 throu...
Plan Premium Family Country Germany Device Samsung Galaxy Z Fold 4, Denon Home 250, Amazon Echo Dot 3rd generation Operating System One UI 5.1 My Question or Issue Hi, ...
Spotify Legend
272 Views
1 replies
0 likes
Seit längerem spielt Spotify jeden Morgen ein und denselben Titel ab.Wecker ist aus und dennoch jeden Morgen das gleiche.Vor einiger Zeit hatte ich Spotify als Wecker. Habe es rückgängig gemacht. Es hört aber einfach nicht auf. Spotify habe ich mehrf...
Seit längerem spielt Spotify jeden Morgen ein und denselben Titel ab. Wecker ist aus und dennoch jeden Morgen das gleiche. Vor einiger Zeit hatte ich Spotify als Wecker. Habe es rückgängig gemacht....
Moderator
491 Views
1 replies
0 likes
