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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392678 Views

545 replies

35 likes

Account
Free
  • 392678 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8272 Views

0 replies

7 likes

  • 8272 Views
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Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1113 Views

6 replies

0 likes

internet connection
  • 1113 Views
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"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1090 Views

3 replies

0 likes

  • 1090 Views
  • 3 replies
  • 0 likes

Spotify no longer working

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Newbie

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Daniel

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!! How do I clean up deleted offline playlists?

Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...

Casual Listener

Hello,   I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...

Daniel

Community Legend

1510 Views

5 replies

0 likes

  • 1510 Views
  • 5 replies
  • 0 likes

Solved!! Sync MyMusic(Desktop) with MyCollection(Android)

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...

Visitor

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles.   if i click on the +...

Amarro

Community Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Android sync over wifi

Hello! I have a bit of a problem when it comes to syncing; I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer works as a middle man between the routers, giving internet access to m...

Casual Listener

Hello!   I have a bit of a problem when it comes to syncing;   I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer w...

Maverik12345

Newbie

1038 Views

3 replies

0 likes

  • 1038 Views
  • 3 replies
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discover for android?

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4.4.4 samsung s5.

Visitor

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4...

Daniel

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Potential paywall issue with album shuffle for free users...

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...

Casual Listener

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...

Daniel

Community Legend

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

General Problems with Android 4.4 KitKat

Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drains battery rapidly -App makes phone run hot Is there any fix for any of...

Casual Listener

Hey everyone,   i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drain...

Daniel

Community Legend

1688 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashing after start

Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am using a Galaxy S4 mini.

Casual Listener

Hello,   every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am us...

Daniel

Community Legend

726 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playing music

I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but doesn't play what I have downloaded, it plays songs based on what I...

Casual Listener

I just downloaded Spotify on my computer and to my Android phone.  This may seem like a stupid question, but how do I play my music on the phone?  The shuffle play button comes up, but does...

Amarro

Community Legend

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

Horrible Glitchy Buzzes while streaming from Nexus 5 via headphone socket

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple of minutes! It doesn't happen with downloaded track...

Casual Listener

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple ...

SirSid

Music Fan

1401 Views

8 replies

1 likes

  • 1401 Views
  • 8 replies
  • 1 likes

Own Music doesnt play offline

Hello if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.

Casual Listener

Hello   if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.&...

149er

Casual Listener

785 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Another Lock screen issue

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the widget has disapeared and I have to unlock the pho...

Music Fan

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the...

leeanded

Music Fan

821 Views

4 replies

0 likes

  • 821 Views
  • 4 replies
  • 0 likes

Spotify app downloading, already downloaded songs.

=== START OF TEMPLATE === Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about everytime the app is launched when I am on WiFi, it's almost always same s...

Regular

 === START OF TEMPLATE ===   Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about ever...

Daniel

Community Legend

1922 Views

1 replies

0 likes

  • 1922 Views
  • 1 replies
  • 0 likes

How to get stared music list back??

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

Visitor

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

Daniel

Community Legend

1016 Views

5 replies

0 likes

  • 1016 Views
  • 5 replies
  • 0 likes

Solved!! Clear play queue

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until the option to clear the queue magically appears.

Newbie

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature!   Just cancelled my Premium subscription until...

Daniel

Community Legend

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
  • 0 likes

No internet?!?

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Newbie

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Daniel

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Mobile Android Bug?

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...

Regular

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...

Daniel

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Spotify force close...

on Dell Venue 8 (android) when tap on search results...

Newbie

on Dell Venue 8 (android) when tap on search results...

Daniel

Community Legend

1344 Views

3 replies

0 likes

  • 1344 Views
  • 3 replies
  • 0 likes