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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393763 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8340 Views

0 replies

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When I receive email while using Spotify !!

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying. Can any one tell me how stop this happening please. Thanks. Rob.

Newbie

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying.  Can any one tell me how stop thi...

kbrooksc

Community Legend

314 Views

1 replies

0 likes

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View Friend's Top 5-10 Songs via Android

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) but this functionality has since been removed. My que...

Gig Goer

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) bu...

255 Views

0 replies

0 likes

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Solved!! My off-line music deleted. again!!!

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of data are currently being re downloaded and also a few hundr...

Roadie

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of dat...

rnorthc123

Newbie

2044 Views

3 replies

0 likes

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Spotify app missing everything on startup

Hi! Firstly I apologise for my bad english.http://imgur.com/kQ3DS5wSo when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

Newbie

Hi! Firstly I apologise for my bad english. http://imgur.com/kQ3DS5w So when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

296 Views

0 replies

0 likes

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Android volume quiet

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2 The output volume via any output is a lot lower than other applications, is there anyway to change this ? I had a similar issue on the PC and I was a...

Newbie

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2   The output volume via any output is a lot lower than other applications, is there anywa...

kbrooksc

Community Legend

650 Views

1 replies

0 likes

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Solved!! Spotimote user credentials

HiDownloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikation which Spotify has not even mentioned on the list of...

Casual Listener

Hi Downloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikatio...

Jblernout

Casual Listener

1684 Views

7 replies

0 likes

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Spotimote won't show local files in the playlists

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

Casual Listener

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

314 Views

0 replies

0 likes

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Solved!! rearrange order of tracks in a playlist

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Newbie

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Merik

Community Legend

581 Views

1 replies

0 likes

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selecting album from playing track doesnt always show the related album :/

hi all, ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album i realise that sometimes there wont be an album maybe, but it should say so in this case...

Visitor

hi all,   ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album 😕 i realise that someti...

194 Views

0 replies

0 likes

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all the songs of the artists that i follow missing

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

Casual Listener

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

kbrooksc

Community Legend

464 Views

5 replies

0 likes

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black screen

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car Really I am paying for premium and cant use it I am about to cancel my subscript...

Newbie

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car   Really I a...

kbrooksc

Community Legend

339 Views

1 replies

0 likes

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Track not available/clean queue after Spotify restart

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue. If I pause Spotify and switch to other Android apps, at some point Spotify gets killed by the Android (typical for Andr...

Regular

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue.   If I pause Spotify and switch to other Android apps, at s...

311 Views

0 replies

0 likes

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I am not able to add music to "my music"

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is there a limit?

Newbie

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is the...

Kyleb

Casual Listener

299 Views

1 replies

0 likes

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Solved!! Spotify won't install

Hi. I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has plenty of room avaible. Clearing cache and ram and re-booting ...

Regular

Hi.   I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has ...

Daniel

Community Legend

8512 Views

13 replies

0 likes

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All of the songs and albums from, "my music," we're deleted!

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow. Any help is appreciated, thanks.

Casual Listener

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow...

goopydudest

Casual Listener

518 Views

4 replies

0 likes

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No SD card found - We found nowhere we would store your data

I have a galaxy s3 running Android 4.4.2. When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I go through all the troubleshooting steps, (Clear Cache, Uninst...

Newbie

I have a galaxy s3 running Android 4.4.2.   When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I ...

Joe

Community Legend

443 Views

2 replies

0 likes

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Playlists won't show up

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

Newbie

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

SupaCui

Newbie

873 Views

1 replies

0 likes

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You are not logged in issue

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logged in". I am on android With an HTC m8, i have tried in W...

Casual Listener

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logg...

Rems

Casual Listener

1727 Views

4 replies

0 likes

Android
log in issues
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alles verwijderen

Hallo, Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op de site wel vinden dat ik op "alles verwijderen" moet drukk...

Newbie

Hallo,  Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op ...

bzite

Roadie

597 Views

1 replies

0 likes

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