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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393890 Views

546 replies

35 likes

Account
Free
  • 393890 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8355 Views

0 replies

7 likes

  • 8355 Views
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New offline playlists keep disappearing

Hi people, Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they eventually (usually within the next 10 - 30 mins, or after closing/...

Casual Listener

Hi people,   Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they event...

jennacide

Newbie

4184 Views

17 replies

1 likes

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  • 17 replies
  • 1 likes

What do i think about the new update for spotify "Android 0.6.0.17"?

I just love the update Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in Thanks Spotify for making this nice update! But my problem now is that ...

Music Fan

I just love the update 😄 Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in 😛   Than...

user-removed

Not applicable

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

premium disappeard

Hi, I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine. What should I do?

Newbie

Hi,   I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine....

Liam

Community Legend

344 Views

2 replies

0 likes

  • 344 Views
  • 2 replies
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Radio on update does not work anymore

Can't play any radio stations. keeps loading. Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Regular

Can't play any radio stations. keeps loading.   Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Peter__

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
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Playlist with 500+ titles displayed as empty on my android device

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on my Android phone i had to update my playlist and no...

Casual Listener

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on ...

Mountezuma

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Nexus 7 - stops playing after it sleeps

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall - wifi set to always on etc... The app works fine on my GS3 with no issues. Other streaming apps run fin...

Casual Listener

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall -  wifi set to always on etc... The app works fi...

knartfokker

Casual Listener

511 Views

2 replies

0 likes

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Amazing Storage idea

Hey. My phone has this slot in the back into which I can place a small chip type thing. This allows my phone to store more stuff over the internal storage. I wonder if we could somehow tell spotify about this amazing new technology - and maybe they c...

Casual Listener

Hey.   My phone has this slot in the back into which I can place a small chip type thing.  This allows my phone to store more stuff over the internal storage.  I wonder if we could...

xerogavin

Casual Listener

417 Views

2 replies

0 likes

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New Playlist Filter/Sort Is Nice - But We Need SHUFFLE PLAYLIST Function

Thanks for the update and continued attention to your Android app. I like being able to sort playlists (now you should just add that function to the desktop app). I still miss a "Shuffle Playlist" function, however (and I know it's been requested els...

Regular

Thanks for the update and continued attention to your Android app. I like being able to sort playlists (now you should just add that function to the desktop app).   I still miss a "Shuffle Pla...

Taylor

Community Legend

726 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Release Notes - Spotify for Android 0.5.12.52

What's new in this version: - New: When you first install the app, Spotify will store your data in the most efficient location on your phone/device.- New: From within settings, you can clear all temporary data and downloaded tracks stored on your dev...

Spotify Legend

What's new in this version: - New: When you first install the app, Spotify will store your data in the most efficient location on your phone/device. - New: From within settings, you can clear all ...

Goodman

Spotify Legend

22013 Views

83 replies

5 likes

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  • 5 likes

Browse all 900+ genres via web page of search terms

- edited to include the correct url. /sigh- now working with genres that have a / I've been enjoying another service instead of Spotify in anticipation of leaving due to the recent changes here, but the genre lists in the competitor's service is limi...

Community Legend

- edited to include the correct url.  /sigh - now working with genres that have a /     I've been enjoying another service instead of Spotify in anticipation of leaving due to the ...

681 Views

0 replies

0 likes

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Local Files skipping

Very disgusted with the Android version of Spotify. I am paying customer and so far have not been pleases. My local files keep skipping, they don't play correctly. I have never had this problem with the iOS Version and that was iOS 4. Really don't kn...

Casual Listener

Very disgusted with the Android version of Spotify. I am paying customer and so far have not been pleases. My local files keep skipping, they don't play correctly. I have never had this problem with ...

639 Views

0 replies

0 likes

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Solved!! Starred Playlist not showing the same as desktop version.

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offline to my phone. Can someone please help me figure th...

Casual Listener

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offlin...

Goatshaver

Casual Listener

916 Views

7 replies

0 likes

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  • 7 replies
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Local files won't play, receiving "The track is not available" message on Android phone.

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked fine, and then I went and cleared the cache on my p...

Newbie

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked ...

navid_ka

Newbie

1762 Views

4 replies

0 likes

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Some Local Files glitches

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them off and then putting them back in. At first it work...

Casual Listener

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
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playlist gone?

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Newbie

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Peter__

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Streaming on Android phone

Just started using a few weeks ago. Create the playlist on my computer, installed app on mobile phone and started using. But I noticed the songs were downloaded to my phone instead of streaming. I want to stream instead. How is this suppose to work?

Casual Listener

Just started using a few weeks ago.  Create the playlist on my computer, installed app on mobile phone and started using.  But I noticed the songs were downloaded to my phone instead of str...

garyslowe

Casual Listener

730 Views

4 replies

0 likes

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Solved!! Temporary Error when Merging Accounts

Hi. I can no longer log onto spotify using my android phone. It tells me there's a temporary error when merging accounts. After i've logged in using Facebook and then there's an annoying second log in screen where this error message pops up. Reinstal...

Casual Listener

Hi. I can no longer log onto spotify using my android phone. It tells me there's a temporary error when merging accounts. After i've logged in using Facebook and then there's an annoying second log i...

Peter__

Community Legend

1189 Views

4 replies

0 likes

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  • 4 replies
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Add playback controls in the Android notification area

Could you find folks add some playback controls in the android notification area? "Play/Pause"and "Next Song"should do fine. Most music apps do something like this, it's conspicuously absent in Spotify.

Regular

Could you find folks add some playback controls in the android notification area? "Play/Pause"and "Next Song"should do fine. Most music apps do something like ...

SirCmpwn

Regular

1506 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! No sound in my galaxy Note 10.1 with spotify

Hi, I use the last version of spotify from google play and since I have not sound in spotify. I try to uninstall and reinstall spotify but no change. I use Android 4.1.1 on my Samsung galaxy note 10.1. Thx for your help

Casual Listener

Hi,   I use the last version of spotify from google play and since I have not sound in spotify. I try to uninstall and reinstall spotify but no change. I use Android 4.1.1 on my Samsung gala...

abacari

Casual Listener

1404 Views

2 replies

0 likes

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Premium not working

This applies to both my laptop and Android device. I paid just an hour ago, and all my playlists are still there but I cannot play any of them. When I try to re-download my playlists or play a song it says I need to upgrade to Premium, of which I alr...

Casual Listener

This applies to both my laptop and Android device. I paid just an hour ago, and all my playlists are still there but I cannot play any of them. When I try to re-download my playlists or play a song i...

Peter__

Community Legend

1006 Views

6 replies

2 likes

  • 1006 Views
  • 6 replies
  • 2 likes