Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
398183 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Spotify starts playing music on my phone on its own whenever I open certain apps, such as setting the alarm, opening Samsung notes etc. I cant seem to turn this very strange and annoying "feature" off. What do I do to fix this?
Spotify starts playing music on my phone on its own whenever I open certain apps, such as setting the alarm, opening Samsung notes etc. I cant seem to turn this very strange and annoying "fe...
Casual Listener
2835 Views
2 replies
0 likes
I had this issue twice now. Whenever I play a song on Spotify mobile, it crashes immediately after. The first time a clean reinstall seemed to work after removing the cache failed. Now I've had even more difficulty in trying to get the app to work. I...
I had this issue twice now. Whenever I play a song on Spotify mobile, it crashes immediately after. The first time a clean reinstall seemed to work after removing the cache failed. Now I've had even ...
Casual Listener
1476 Views
8 replies
1 likes
The app can be opened but crashes when a song is played. PlanFreeCountryIndia DeviceIqoo 7 Operating System Android 12
The app can be opened but crashes when a song is played. Plan Free Country India Device Iqoo 7 Operating System Android 12
Spotify Legend
389 Views
1 replies
1 likes
Hello everybody I have been using my new Xiaomi Mi Note 10 Lite for a few days. I have a problem with Spotify: the notification with media controls never appears, even when playing music. I have enabled all possible notices to the app I refer to this...
Hello everybody I have been using my new Xiaomi Mi Note 10 Lite for a few days. I have a problem with Spotify: the notification with media controls never appears, even when playing ...
Casual Listener
3922 Views
4 replies
0 likes
There is no option present to download my playlist . I can only see enhance, globe and add songs options
There is no option present to download my playlist . I can only see enhance, globe and add songs options
Spotify Star
443 Views
1 replies
1 likes
PlanPremiumCountryKorea/IndiaDeviceSamsung Galaxy Tab S7, Maybe all product.Operating SystemAndroid My Question or IssueANR by input no responding.Precondition:Google Clock installed(https://play.google.com/store/apps/details?id=com.google.android.de...
Plan Premium Country Korea/India Device Samsung Galaxy Tab S7, Maybe all product. Operating System Android My Question or Issue ANR by input no responding. Precondition: Google Clo...
501 Views
0 replies
0 likes
PlanPremiumCountryOmanDeviceVivo v21eOperating SystemAndroid 12 My Question or IssueThe problems regarding app crashing still continues even after the update I mean it worked for a day and then it's all the same story again (the app crashes when any ...
Plan Premium Country Oman Device Vivo v21e Operating System Android 12 My Question or Issue The problems regarding app crashing still continues even after the update I mean it worked...
Spotify Legend
844 Views
1 replies
0 likes
Country: Sweden Device: Huawei P9Operating System: Android My Question There is no "equalizer" option under Music quality. I reinstall (after rebooting) the app bu still can't see "equalizer".
Country: Sweden Device: Huawei P9 Operating System: Android My Question There is no "equalizer" option under Music quality. I reinstall (after reboo...
Spotify Legend
1081 Views
3 replies
7 likes
PlanPremiumCountryUSADeviceSamsung Galaxy, chrome cast My Question or IssueWhen casting to a chromecast from the Android app I can not select a song from any Playlist to play, when I tap them nothing happens, I can open the song options or add to que...
Plan Premium Country USA Device Samsung Galaxy, chrome cast My Question or Issue When casting to a chromecast from the Android app I can not select a song from any Playlist to pl...
Moderator
1025 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung A7Operating SystemAndroid My Question or Issue Hallo, Sorry dass ich in deutsch schreibe. Ich habe Spotify Familien Premium und habe als einziger das Problem, dass wenn ich auf ein Album der drei ??? gehe, dass ...
Plan Premium Country Germany Device Samsung A7 Operating System Android My Question or Issue Hallo, Sorry dass ich in deutsch schreibe. Ich habe Spotify Famili...
Visitor
9037 Views
2 replies
10 likes
PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 12 Kernel My Question or IssueI have the lyrics prompt/symbol on two songs but when I click on them there are no lyrics. It doesn't show with other songs. Have tried clean reinst...
Plan Premium Country Australia Device Google Pixel 4a Operating System Android 12 Kernel My Question or Issue I have the lyrics prompt/symbol on two songs but when I click on them th...
Casual Listener
634 Views
2 replies
0 likes
PlanoPremiumPaísBrasil DispositivoXiaomi Redmi Note 5 Global Sistema operacionalAndroid Pie My question or problem For a long time I've been noticing that the Downloads of the songs are very slow, type 50 songs takes about 10 minutes on my Internet o...
Plano Premium País Brasil Dispositivo Xiaomi Redmi Note 5 Global Sistema operacional Android Pie My question or problem For a long time I've been noticing that th...
Spotify Star
2501 Views
3 replies
0 likes
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working.PlanFreeCountryIndiaOperating SystemAndroid My Question or IssuesApp is not working properly. After 10 secs of playi...
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working. Plan Free Country India Operating System Android ...
Spotify Legend
361 Views
1 replies
0 likes
Hello, I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5. The only way I've found is to FF each track which is a right pain Please help..... Ta! Stu
Hello, I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5. The only way I've found is to FF each track which is a right pain Pleas...
Visitor
1254 Views
4 replies
4 likes
PlanPremiumCountryFrance DeviceXiaomi Mi9 Lite and Xiaomi Mi A2Operating SystemAndroid 10 My Question or IssueHello,since approx. 10 days now (~May 20th), my alarms set up in Google Clock do not play songs I configured from Spotify. Instead they play...
Plan Premium Country France Device Xiaomi Mi9 Lite and Xiaomi Mi A2 Operating System Android 10 My Question or Issue Hello, since approx. 10 days now (~May 20th), my al...
Moderator
1602 Views
2 replies
0 likes
PlanFamilyCountryGermanyDeviceXiaomi Mi 9Operating SystemAndroid 11My Question or IssueSometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk sometimes, but only for a short time. I only have this issue on one ...
Plan Family Country Germany Device Xiaomi Mi 9 Operating System Android 11 My Question or Issue Sometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk...
Spotify Legend
519 Views
1 replies
0 likes
PlanFreeCountryUASDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueIs anyone else on android having a bug where it will show a previous song that is different to the one that is currently playing? The length section of the song is al...
Plan Free Country UAS Device Samsung Galaxy 8 Operating System Android My Question or Issue Is anyone else on android having a bug where it will show a previous song that is ...
Spotify Legend
483 Views
1 replies
0 likes
If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are still in there and keep popping up, while Im trying to...
If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are sti...
Spotify Legend
760 Views
3 replies
2 likes
While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.
While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very a...
Moderator
1708 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...
Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version 8.6.84.1240 My Question or Issue When ...
Newbie
2365 Views
5 replies
1 likes
