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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399391 Views

548 replies

35 likes

Account
Free
  • 399391 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8577 Views

0 replies

7 likes

  • 8577 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android][Developer] Fix Spotify being Interrupted by Notifications while playing over Bluetooth

While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.

Visitor

While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very a...

Eni

Moderator

1711 Views

3 replies

0 likes

Android
Developer
  • 1711 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Audio cuts out when starting or stopping wireless charging

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version  8.6.84.1240   My Question or Issue When ...

ewilson12

Newbie

2368 Views

5 replies

1 likes

  • 2368 Views
  • 5 replies
  • 1 likes

Solved!! Can't Like Songs on Android

Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...

Regular

Last week my Spotify app on Android started giving me trouble.  I can unlike songs but I can't like any new songs.  It seems to be working perfectly fine on the web player.  I've tried...

Taylith

Community Legend

1320 Views

6 replies

3 likes

Android
liked
  • 1320 Views
  • 6 replies
  • 3 likes

Superuser Contribution Lyrics not showing for some songs

PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...

Casual Listener

  Plan Premium Country Italy Device Samsung galaxy s9 Operating System Android 10   My Question or Issue Hi, even though some songs present the label 'lyrics' they don't appear i...

Eni

Moderator

2048 Views

5 replies

1 likes

  • 2048 Views
  • 5 replies
  • 1 likes

BMW iDrive6 and Spotify Not Working

PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...

Casual Listener

Plan Premium Country UK   Device Samsung J5   Operating System Android version: J530 FXXU 3BRJ2   My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...

itsmax

Casual Listener

13221 Views

4 replies

3 likes

  • 13221 Views
  • 4 replies
  • 3 likes

Add or remove songs to playlist easily Android Automotive

PlanPremiumCountryNetherlandsDeviceAndroid Automotive on Polestar 2Operating SystemAndroid R My Question or Issue I really miss the ability to add a song to a playlist quickly and easily on android automotive. I have multiple playlists I listen to fr...

Music Fan

Plan Premium Country Netherlands Device Android Automotive on Polestar 2 Operating System Android R   My Question or Issue   I really miss the ability to add a song to a playlist...

378 Views

0 replies

1 likes

  • 378 Views
  • 0 replies
  • 1 likes

Impossible to use Spotify on android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Amay

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Issues with UI on home page (Missing "Good Morning/afternoon/evening" section"

Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play store. I've done a clean install, cleared cache an...

Casual Listener

Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play...

Amay

Spotify Star

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn OFF Lyrics Search

PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...

Casual Listener

Plan Premium Operating System Android    My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...

22hdhk5nd56x77tks6c

Newbie

2302 Views

9 replies

1 likes

  • 2302 Views
  • 9 replies
  • 1 likes

Superuser Contribution Shuffle is not playing all songs from my playlist and saved songs

PlanPremium (means I'm paying, so I'm expecting a proper solution)CountryHungaryDeviceXiaomi 9T ProOperating SystemAndroid latest My Question or IssueI have 950 saved songs, which is about 55 hours. I start them on my phone in the app, turn on shuffl...

Casual Listener

Plan Premium (means I'm paying, so I'm expecting a proper solution) Country Hungary Device Xiaomi 9T Pro Operating System Android latest   My Question or Issue I have 950 saved songs, ...

Alex

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Google Clock Alarm Issues

PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueSo I just purchased a new Google Pixel 6 Pro and I thought the connectivity issue between the default alarm clock and Spotify should have been fixed by now...

Newbie

Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue So I just purchased a new Google Pixel 6 Pro and I thought the connectivity iss...

Vasil

Moderator

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting back to my subscription after reinstalling Spotify on mobile

PlanStudent Device (Hisense E40)Operating System(Android) My Question or IssueReinstalled Spotify only to lose all my music, even my account is now on Free, though I'm registered for a student. How do I go back to my Student subscription?

Visitor

  Plan Student   Device  (Hisense E40) Operating System (Android)   My Question or Issue Reinstalled Spotify only to lose all my music, even my account is now on Free, t...

Jeremy

Spotify Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Enhance

PlanFree/PremiumPremium DeviceGalaxy s20Operating SystemAndroid auto mostly My Question or IssueMy enhance button is gone. 100% gone. No redownload, clear cache. Nothing will being it back. Did spotify delete this.

Regular

  Plan Free/Premium Premium   Device Galaxy s20 Operating System Android auto mostly   My Question or Issue My enhance button is gone. 100% gone. No redownload, clear cache....

Dogdad12345

Regular

1406 Views

5 replies

1 likes

  • 1406 Views
  • 5 replies
  • 1 likes

Music stops/pauses randomly [Android 12 (oneUI 4.1) ]

PlanPremiumCountryUnited KingdomDeviceGalaxy S21 UltraOperating SystemAndroid 12 OneUI 4.1 My Question or Issue Spotify keeps pausing and stopping tracks randomly. It's becoming pretty un-usable, it started happening after a new android update. Any i...

Visitor

Plan Premium Country United Kingdom Device Galaxy S21 Ultra Operating System Android 12 OneUI 4.1   My Question or Issue   Spotify keeps pausing and stopping tracks randomly. It'...

BC8232FD

Visitor

3219 Views

10 replies

9 likes

  • 3219 Views
  • 10 replies
  • 9 likes

Superuser Contribution Can't turn off enhance on a public playlist

PlanPremiumCountrySwedenDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. So I tap again to remove the enhancement but next time I check the playlist i...

Casual Listener

Plan Premium Country Sweden Device OnePlus 6 Operating System Android 10   My Question or Issue I accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. S...

Eni

Moderator

5454 Views

8 replies

1 likes

  • 5454 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to play Dissect podcast in India.

PlanPremiumCountryIndiaDeviceOnePlus 3Operating SystemWindows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought Spotify originals are accessible everywhere. Thanks

Visitor

  Plan Premium Country India Device OnePlus 3 Operating System Windows 10   Dear Spotify,   I'm unable to play your iconic podcast Dissect on both android and pc. I thought...

valmirio

Visitor

1708 Views

2 replies

3 likes

  • 1708 Views
  • 2 replies
  • 3 likes

Superuser Contribution App is crashing when I play music on iqpp z5

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Creepy music plays automatically at midnight

PlanPremiumCountryAustraliaDeviceSamsung S21 Ultra My Question or IssueConsistently every night at around 12am the SLEEP playlist (which I have never listened to in my life) starts playing while the app isn't even open. I turn the music off but after...

Regular

  Plan Premium Country Australia Device Samsung S21 Ultra     My Question or Issue Consistently every night at around 12am the SLEEP playlist (which I have never listened to ...

bmnics

Newbie

2097 Views

2 replies

0 likes

  • 2097 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto menu misaligned

PlanPremiumCountryAustraliaDeviceGoogle Pixel 6Operating SystemAndroid Auto in Mazda CX8 My Question or IssueNot a big issue, but just letting Spotify know, the menu is misaligned in your Android Auto app and it has been for the last year at least. S...

Roadie

Plan Premium Country Australia Device Google Pixel 6 Operating System Android Auto in Mazda CX8   My Question or Issue Not a big issue, but just letting Spotify know, the menu is misal...

OscarDC

Moderator

759 Views

1 replies

0 likes

Android Auto.
  • 759 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se reproducen ciertas canciones en modo offline para Android

Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayuda!

Newbie

Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayu...

Karla08

Visitor

2650 Views

2 replies

0 likes

  • 2650 Views
  • 2 replies
  • 0 likes