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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399410 Views

548 replies

35 likes

Account
Free
  • 399410 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8577 Views

0 replies

7 likes

  • 8577 Views
  • 0 replies
  • 7 likes

Superuser Contribution "Unplayed" filter on podcast episode list issue.

Plan - PremiumCountry - AustraliaDevice - Samsung Galaxy S21 Ultra 5GOperating System - Android 11Spotify version - 8.6.36.1070 When I go to a podcast episode list and set the unplayed filter it works correctly. But when I tap into an episodes page, ...

Casual Listener

Plan - Premium Country - Australia Device - Samsung Galaxy S21 Ultra 5G Operating System - Android 11 Spotify version - 8.6.36.1070     When I go to a podcast episode list and set ...

Alex

Spotify Legend

1666 Views

8 replies

1 likes

  • 1666 Views
  • 8 replies
  • 1 likes

Superuser Contribution Google assistance is playing the wrong John Mayer songs... sort of

PlanPremiumCountrySweden My Question or IssueI've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like something a developer would want to take a look at. It really isn't a pro...

Roadie

Plan Premium Country Sweden   My Question or Issue I've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like somet...

Frag

Roadie

1273 Views

5 replies

0 likes

bug
John Mayer
  • 1273 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth Transmission

After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song lagged 1-1.5 seconds. I chcked my wireless earphone i...

Newbie

After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song la...

Alex

Spotify Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't follow people I blocked before and there's no unblock option.

PlanPremiumCountryNew ZealandDeviceSamsung A32Operating SystemAndroid My Question or IssueHi there, I tried to follow certain people but realised they were people I blocked in the past? But there is no block/unblock option there anymore. Can you help...

Visitor

Plan Premium Country New Zealand Device Samsung A32 Operating System Android   My Question or Issue Hi there,   I tried to follow certain people but realised they were people I ...

user-removed

Not applicable

1115 Views

2 replies

0 likes

blocked
unblock
  • 1115 Views
  • 2 replies
  • 0 likes

Superuser Contribution Browsing "Gaming" category

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI can't browse the gaming category anymore. There's a total of four albums, five podcasts and several playlists when I navigate to the category via the sea...

Regular

Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue I can't browse the gaming category anymore. There's a total of four albums, fiv...

djannih

Regular

1032 Views

7 replies

0 likes

  • 1032 Views
  • 7 replies
  • 0 likes

Music Shuts Off Randomly When Driving

PlanPremium family planCountryCanadaDeviceGoogle Pixel 4XLOperating SystemAndroid 12Car - 2013 Ford Explorer XLTMy Question or IssueOnly happens when I'm driving..When I'm listening to music on my Spotify app via Bluetooth in my car my song with paus...

Casual Listener

  Plan Premium family plan Country Canada Device Google Pixel 4XL Operating System Android 12 Car - 2013 Ford Explorer XLT My Question or Issue Only happens when I'm driving.. When I...

Mellisa8747

Casual Listener

1187 Views

2 replies

0 likes

  • 1187 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Explicit content in "Behind the Lyrics", please allow us to turn this feature off

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics" section can be riddled with f-words. This is unacceptable!

Casual Listener

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics"  section can be riddled with f-words.  This is u...

Eni

Moderator

1063 Views

3 replies

3 likes

explicit lyrics content
  • 1063 Views
  • 3 replies
  • 3 likes

Superuser Contribution Playing ALL Podcasts from oldest-newest

PlanPremiumCountry AmericaDeviceGalaxy S8My Question or Issue When I go to podcasts, I can see all new episodes and play the most recent release. It will play the new episode of Podcast X, then Podcast Y, then Podcast Z. I just got into podcasts, and...

Newbie

  Plan Premium Country  America Device Galaxy S8 My Question or Issue   When I go to podcasts, I can see all new episodes and play the most recent release. It will play the ne...

Alex

Spotify Legend

3926 Views

6 replies

17 likes

order
Podcasts
  • 3926 Views
  • 6 replies
  • 17 likes

Superuser Contribution I am unable to play some songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jeremy

Spotify Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get someone to give me my playlist. I had a wonderful person help me on sunday but anymore. Its

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo one will chat so i can tell them it the info that. Will help find my songs

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No one ...

Jeremy

Spotify Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Can't play any song by certain artist

PlanFree/Premium - eitherCountryUKDeviceGalaxy S20 and WindowsOperating SystemAndroid, Windows 10/11 My Question or IssueThis issue has been going on for a very long time - a few years now. I've only now decided to bring it up as a problem because I ...

Casual Listener

Plan Free/Premium - either Country UK Device Galaxy S20 and Windows Operating System Android, Windows 10/11   My Question or Issue This issue has been going on for a very long time - a...

jesuschris111

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Developer] Never automatically begin playback of music.

Spotify automatically begins playback of music when connecting to bluetooth devices.Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when other apps are actively using the audio output.Spotify auto...

Newbie

Spotify automatically begins playback of music when connecting to bluetooth devices. Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when othe...

OscarDC

Moderator

423 Views

1 replies

0 likes

Android
Developer
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing whenever connected to bluetooth earbuds (Jabra Elite 3)

PlanPremiumCountryMalaysiaDeviceOppo Reno 5 (5G)Operating SystemAndroid ColorOS 12 My Question or IssueHello everyone! I'm going through a big issue at the moment with my spotify application. For more context, previously when I use my bluetooth earbu...

Casual Listener

Plan Premium Country Malaysia Device Oppo Reno 5 (5G) Operating System Android ColorOS 12   My Question or Issue Hello everyone! I'm going through a big issue at the moment with my spo...

OscarDC

Moderator

22488 Views

51 replies

6 likes

Android
Bluetooth headphones
  • 22488 Views
  • 51 replies
  • 6 likes

Superuser Contribution "Lyrics" not available for any song in my account

PlanPremiumCountryIndiaDeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueI'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium Family, I've tried clearing the cache/data and also re-installed it multiple...

Casual Listener

Plan Premium Country India Device OnePlus 6 Operating System Android 11   My Question or Issue I'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium ...

Yordan

Moderator

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sick of Spotify playing ads at the start of podcasts

PlanPremiumCountryIrelandDeviceOnePlus 8TOperating SystemAndroid 12 My Question or IssueAs a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts I subscribe to. Even WORSE, they are always FOREIGN LANGUAGE ads.... NB They...

Music Fan

Plan Premium Country Ireland Device OnePlus 8T Operating System Android 12   My Question or Issue As a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts ...

scolu

Music Fan

1048 Views

6 replies

0 likes

Ads-premium accounts
podcast
  • 1048 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Issue with spotify app, not able to play music, does not load anything

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 10Operating SystemMIUI Global 12.5.3, Android version 11 RKQ1.201022.002, Spotify version 8.6.64.1081, latest version available for everything My Question or IssueHello guys, I'm in need of some help h...

Casual Listener

Plan Premium Country Uruguay Device Xiaomi Redmi Note 10 Operating System MIUI Global 12.5.3, Android version 11 RKQ1.201022.002, Spotify version 8.6.64.1081, latest version available for ever...

Yordan

Moderator

12369 Views

7 replies

0 likes

  • 12369 Views
  • 7 replies
  • 0 likes

Superuser Contribution [DISCUSSION] My ISP blocking Spotify on only Android!

PlanPremiumCountryIndiaDevice(Xiaomi Mi 11X Pro)Operating System(Android 12) My Question or IssueSo, when i open Spotify on Android 12 in my case, I get a bottom banner of No Internet Connection Available, but still songs do plays and can search for ...

Newbie

Plan Premium Country India Device (Xiaomi Mi 11X Pro) Operating System (Android 12)   My Question or Issue So, when i open Spotify on Android 12 in my case, I get a bottom banner of No...

OscarDC

Moderator

966 Views

3 replies

0 likes

  • 966 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Add Album to Playlist" has disappeared.

PlanPremiumCountryUnited StatesDevice(Galaxy Note 9)Operating System(Android 10) My Question or IssueThe "Add Album to Playlist" under the 'three dot' banner is not showing for me. Any thoughts?

Newbie

  Plan Premium Country United States Device (Galaxy Note 9) Operating System (Android 10)   My Question or Issue The "Add Album to Playlist" under the 'three dot' banner is not s...

Jeremy

Spotify Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play songs Android

PlanFree DevicePixel 4XLOperating SystemAndroid 12 My Question or Issue Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alternate between Free and Paid from time to time. The issue is that I can not play my music by so...

Newbie

  Plan Free   Device Pixel 4XL Operating System Android 12   My Question or Issue   Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alte...

Dian

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files directly from device's internal storage

PlanPremiumCountryNetherlands DeviceSamsung Galaxy Note 20 Ultra 5G (SM-N986B)Operating SystemAndroid 12 My Question or IssueRecently, a new feature got introduced; you can play local files directly from the internal storage of your device! Very hand...

Regular

Plan Premium Country Netherlands   Device Samsung Galaxy Note 20 Ultra 5G (SM-N986B) Operating System Android 12   My Question or Issue Recently, a new feature got introduced; yo...

OscarDC

Moderator

3274 Views

6 replies

1 likes

  • 3274 Views
  • 6 replies
  • 1 likes