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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401000 Views

549 replies

35 likes

Account
Free
  • 401000 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8614 Views

0 replies

7 likes

  • 8614 Views
  • 0 replies
  • 7 likes

Superuser Contribution Podcast Not Showing up in Search

PlanPremiumCountryUKDevice(iPhone 8, OnePlus 9, Macbook Pro 2019) My Question or IssueI can find the podcast (The Art Angle) on my Free Account but I am unable to find the podcast when logged on using my Premium Account. Both on web-player and on App...

Newbie

  Plan Premium Country UK Device (iPhone 8, OnePlus 9, Macbook Pro 2019)   My Question or Issue I can find the podcast (The Art Angle) on my Free Account but I am unable to find th...

Eni

Moderator

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Local Files on MicroSD card not shown

I have one phone where all music files are stored on the device, and one where all are stored on a MicroSD. At the time of this writing, the phone with the MicroSD card does not seem to be aware that local files exist on the device. This needs to be ...

Music Fan

I have one phone where all music files are stored on the device, and one where all are stored on a MicroSD. At the time of this writing, the phone with the MicroSD card does not seem to be aware that...

Eni

Moderator

746 Views

1 replies

0 likes

Android
Your Library
  • 746 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Add to Queue button on searched songs

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 7 ProOperating SystemAndroid 10 My Question or IssueThere is no "Add to queue" button on songs from search result. But available on songs from playlist and album only.See, no way to add a song to queue. Ava...

Casual Listener

Plan Free Country India Device Xiaomi Redmi Note 7 Pro Operating System Android 10   My Question or Issue There is no "Add to queue" button on songs from search result. But available o...

Elena

Moderator

1990 Views

3 replies

0 likes

  • 1990 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Mobile][Radio] The new radio is quite annoying

Greetings, I have noticed that the radio has been updated recently and I don't like it that much.Here's a list of the problems with it:1. It doesn't show the lyrics, which is the most important issue, considering it may be a song that I hear for the ...

Newbie

Greetings, I have noticed that the radio has been updated recently and I don't like it that much. Here's a list of the problems with it: 1. It doesn't show the lyrics, which is the most important i...

Ver

Spotify Legend

389 Views

1 replies

0 likes

Mobile
Radio
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Title/Artist/Álbum not updated in car bluetooth

PlanPremiumCountrySpainDeviceXiaomi A3 Operating SystemAndroid one My Question or IssueThe title/artist/álbum does not change in the car screen. The first song that sounds still fixed. It was running well until the last update. My car is a Toyota Aur...

Newbie

Plan Premium Country Spain Device Xiaomi A3   Operating System Android one   My Question or Issue The title/artist/álbum does not change in the car screen. The first song that so...

MafeG

Spotify Legend

1798 Views

1 replies

0 likes

bluetooth
Car
Mobile
Spotify
  • 1798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clickable timestamps in podcast description

Many podcasts on Android have timestamped sections in the description.Only timestamps of the format (hh:mm:ss) with brackets are clickable [Doc] However, many podcasts use the same description from youtube which supports timestamps without brackets:h...

Casual Listener

Many podcasts on Android have timestamped sections in the description. Only timestamps of the format (hh:mm:ss) with brackets are clickable [Doc]    However, many podcasts use the same d...

Alex

Spotify Legend

1196 Views

1 replies

0 likes

  • 1196 Views
  • 1 replies
  • 0 likes

Superuser Contribution App not working

Hello everyone,My app stopped working yesterday - I tried to check if it needed any updates but nope.Therefore I uninstalled it and installed it again but same issue.I read that it can be related to the amount of data I have, since I got the same acc...

Casual Listener

Hello everyone, My app stopped working yesterday - I tried to check if it needed any updates but nope. Therefore I uninstalled it and installed it again but same issue. I read that it can be relat...

Alex

Spotify Legend

402 Views

1 replies

0 likes

App & Features
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Search] Unable to play music from artist profile

I have Spotify premium, when I search for artist profile and clic on it, whole app shutdown. Writ an error massage and I must start app again. If I play songs from separate play list it works but, I'm not able to look at artist profile.Spotify premiu...

Visitor

I have Spotify premium, when I search for artist profile and clic on it, whole app shutdown. Writ an error massage and I must start app again. If I play songs from separate play list it works but, I'...

Novy

Moderator

501 Views

1 replies

0 likes

Android
Search
  • 501 Views
  • 1 replies
  • 0 likes

Car view??? GONE WHY!!!!!!

PlanPremiumCountrySwedenDevice(Samsung Galaxy A80)Operating System(Android 11) Car view gone, why??? You want me to drive of the road? I just want to change the song when im in the car.....

Newbie

Plan Premium Country Sweden Device (Samsung Galaxy A80) Operating System (Android 11)   Car view gone, why??? You want me to drive of the road? I just want to change the song when im in...

Covenmouse

Casual Listener

809 Views

2 replies

2 likes

  • 809 Views
  • 2 replies
  • 2 likes

Superuser Contribution Wrapped 2021 looks warped

PlanPremiumCountryRussiaDeviceSony Xperia 5 IIOperating SystemAndroid 10 My Question or IssueIf Wrapped designer looks at this screenshot they will say "bruh". I already did. Yes, that's 21:9 aspect ratio + language with higher average word length th...

Regular

Plan Premium Country Russia Device Sony Xperia 5 II Operating System Android 10   My Question or Issue If Wrapped designer looks at this screenshot they will say "bruh". I already did....

Mario

Spotify Legend

517 Views

1 replies

0 likes

UX
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank home screen when opening the app

Plan FreeFree/PremiumCountry India Device One plus 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - When I launch the app, it shows a blank home screen. I'm abl...

Casual Listener

Plan Free Free/Premium Country India   Device One plus 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   ...

Mario

Spotify Legend

6386 Views

9 replies

4 likes

  • 6386 Views
  • 9 replies
  • 4 likes

Superuser Contribution Android Auto missing For You section in Browse category

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueI am switching back to Android from IOS. When I am using Android Auto and click browse, I do not see Made for You section like carplay has. This was very convenient ...

Regular

  Plan Premium Country USA Device Pixel 6 Pro Operating System Android 12   My Question or Issue I am switching back to Android from IOS. When I am using Android Auto and click b...

MafeG

Spotify Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android watch - turn shuffle off

PlanPremiumCountryAustraliaDeviceGalaxy Watch 4Operating SystemAndroid My Question or IssueHow do I toggle shuffle play mod off on my Samsung Galaxy Watch 4? It appears to be on by default. Thanks

Newbie

Plan Premium Country Australia Device Galaxy Watch 4 Operating System Android   My Question or Issue How do I toggle shuffle play mod off on my Samsung Galaxy Watch 4? It appears to be...

MafeG

Spotify Legend

1261 Views

1 replies

0 likes

Android
shuffle
watch 4
  • 1261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sudden 6GB download on Cellular Data by Android Spotify App

I have a Android Samsung Galaxy phone. Download using Cellular setting is off. Yet on 1st December, Spotify downloaded 5.82GB on my cellular data connection without warning, as Foreground data. Since I can only restrict Background data, I could not h...

Newbie

I have a Android Samsung Galaxy phone. Download using Cellular setting is off. Yet on 1st December, Spotify downloaded 5.82GB on my cellular data connection without warning, as Foreground data. Since...

Alex

Spotify Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Loading sign keeps on showing when I click on anything. Can't play any songs or open any albums.

My Spotify app is not working. Whenever I click on any albums it keeps on loading and after a long time a black screen appears. I am not being able to play any sort of music nor podcasts. Can't even play my own playlists. I tried everything I could l...

Newbie

My Spotify app is not working. Whenever I click on any albums it keeps on loading and after a long time a black screen appears. I am not being able to play any sort of music nor podcasts. Can't even ...

4drián

Newbie

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Chromebook] Literally nothing is working

PlanPremiumCountryUKDeviceacer chromebookOperating SystemChromeOS 98.0.4723.0 (Official Build) dev (64-bit) My Question or IssueMy library is showing as empty, playlists/albums/etc will not load via search or home, I cannot play songs even by playing...

Gig Goer

Plan Premium Country UK Device acer chromebook Operating System ChromeOS 98.0.4723.0 (Official Build) dev (64-bit)   My Question or Issue My library is showing as empty, playlists/albu...

CarlosE

Spotify Legend

1079 Views

3 replies

0 likes

  • 1079 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home not Autoplaying

PlanPremium CountryUK DeviceGoogle Home Operating SystemAndroid My Question or IssueFor a long time whenever I would listen to a specific album / song via voice command on my Google Home, Spotify would autoplay a radio based on that song / album / ar...

Regular

Plan Premium   Country UK   Device Google Home   Operating System Android   My Question or Issue For a long time whenever I would listen to a specific album / song vi...

steelcowboy

Casual Listener

1196 Views

4 replies

2 likes

  • 1196 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Control Spotify Connect volume from outside the app

When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this is not working. The only way to control the volume i...

Casual Listener

When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this i...

Eni

Moderator

5799 Views

3 replies

0 likes

Android
Android 12
Pixel 6
  • 5799 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app on Android radio doesn’t send subwoofer signal?

Hello! So I’ve downloaded Spotify for my Android 10 powered radio, but when playing the app doesn’t send any signal to the sub out on the radio. It seems to think that the radio is a standard tablet so only sends a standard stereo signal. If I Blueto...

Newbie

Hello!   So I’ve downloaded Spotify for my Android 10 powered radio, but when playing the app doesn’t send any signal to the sub out on the radio. It seems to think that the radio is a standar...

Elena

Moderator

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong stories work

PlanPremium (Duo)CountryRussiaDeviceHuawei p10Operating SystemAndroid 9

Newbie

  Plan Premium (Duo) Country Russia Device Huawei p10 Operating System Android 9  

Elena

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes