Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392494 Views

545 replies

35 likes

Account
Free
  • 392494 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8258 Views

0 replies

7 likes

  • 8258 Views
  • 0 replies
  • 7 likes

Superuser Contribution My playlist or can say any of the playlist on the app is not loading at all

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!

Visitor

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...

Vasil

Moderator

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tripple tap on mic for previous song is not working.

PlanPremiumCountryIndiaOperating SystemAndroid My Question or IssueTripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue ASAP.

Visitor

Plan Premium Country India Operating System Android   My Question or Issue Tripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue A...

Vasil

Moderator

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones open Spotify when pressing play button.

DeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueWhen Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify even when it's not already open. This is particularly annoying as so...

Visitor

Device Huawei P20 lite Operating System Android 9   My Question or Issue When Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify ...

somedanishguy

Regular

23299 Views

26 replies

7 likes

  • 23299 Views
  • 26 replies
  • 7 likes

I just cleared my data application but turns out i can't access my premium

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

Visitor

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

osornios

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect connexion issue with Yamaha V6A

PlanPremiumCountrySpainDeviceSamsung Galaxy 20 Ultra 5g, Macbook Pro 2019Operating SystemMac OS 12.1, Android 12 My Question or IssueSince the 1.48 update Spotify Connect no longer works for me.I can see the device in the Spotify app, but it never es...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy 20 Ultra 5g, Macbook Pro 2019 Operating System Mac OS 12.1, Android 12   My Question or Issue Since the 1.48 update Spotify Connect no ...

Not applicable

11199 Views

7 replies

0 likes

  • 11199 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to turn on Spotify "wallpaper" widget on a lock screen?

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. Is it still possible to turn on this feature on Andro...

Newbie

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. ...

OscarDC

Moderator

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium casting

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

OscarDC

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

Visitor

Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...

Eni

Moderator

6689 Views

8 replies

2 likes

Android
JRE
Videos
  • 6689 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify stops while playing on the background

PlanPremiumCountryLatvia DeviceOnePlus 5Operating System Android 8.1 My Question or IssueSpotify stops playing music while playing on the background each 20 minutes approximately. I need to take my phone, unlock it, open Spotify and press play, then ...

Regular

  Plan Premium Country Latvia   Device OnePlus 5 Operating System   Android 8.1   My Question or Issue Spotify stops playing music while playing on the background eac...

Tiredofplaybackissue

Casual Listener

2689 Views

4 replies

11 likes

Android
Android 8
Battery performance
Oneplus
stops playing music
  • 2689 Views
  • 4 replies
  • 11 likes

Superuser Contribution Progress bar not showing on my car touch screen

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that had this progress bar going on just fine and then t...

Casual Listener

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that ...

Vasil

Moderator

2010 Views

6 replies

0 likes

  • 2010 Views
  • 6 replies
  • 0 likes

Superuser Contribution Equalizer resets every music change

PlanPremiumCountryBrazilDevice(ASUS ZenPhone 3 MAX)Operating System(Android 7.0) My Question or Issue Hello! Hope everyone is in best of health. I've just got a new issue on my Spotify Android App. After the last June update, everytime a music change...

Regular

Plan Premium Country Brazil Device (ASUS ZenPhone 3 MAX) Operating System (Android 7.0)   My Question or Issue   Hello! Hope everyone is in best of health. 🙏   I've just ...

Not applicable

2315 Views

3 replies

0 likes

  • 2315 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't play any audio

PlanPremiumCountryPhilippines DeviceRealme 10Operating SystemAndroid 14 My Question or IssueHow can I fix this? I've tried everything, from uninstalling and installing Spotify, rebooting my phone, checking the permissions, and the app's setting and i...

Newbie

  Plan Premium Country Philippines  Device Realme 10 Operating System Android 14   My Question or Issue How can I fix this? I've tried everything, from uninstalling and inst...

Vasil

Moderator

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify plays songs at a very low volume even when the phone volume is at maximum

PlanPremiumCountryNigeriaDeviceRedmi note 13 pro plus 5gOperating SystemAndroid 15 My Question or IssueMy Spotify plays songs at a level low volume even when the phone volume is at maximum. And this only happens in Spotify app. Amazon prime, Netflix ...

Visitor

Plan Premium Country Nigeria Device Redmi note 13 pro plus 5g Operating System Android 15   My Question or Issue My Spotify plays songs at a level low volume even when the phone volume...

Yordan

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution why does my Spotify keep pausing whenever I try to use it

whenever I use spotify, half of the time it will start pausing and skipping songs and it stops when I reset my device but in less than 24 hours it comes back. my device also starts triggering the Google assistant and changing the volume, for that inf...

Visitor

whenever I use spotify, half of the time it will start pausing and skipping songs and it stops when I reset my device but in less than 24 hours it comes back. my device also starts triggering the Goo...

Ivelina

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded albums don't load when offline

The other day I was on a plane and was very annoyed to find that I wasn't able to play any of my hundreds of downloaded albums. Whenever I clicked on one of the downloaded albums, it wouldn't even attempt to load but instead showed me a message sayin...

Newbie

The other day I was on a plane and was very annoyed to find that I wasn't able to play any of my hundreds of downloaded albums. Whenever I clicked on one of the downloaded albums, it wouldn't even at...

Eni

Moderator

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song muted after Skipping manually on my Bluetooth-Connected Car

Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play again. The Song time-stence runs just perfectly alon...

Regular

Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play a...

Koerner1996

Regular

3477 Views

14 replies

0 likes

Android
bluetooth
Car
mute
skip
  • 3477 Views
  • 14 replies
  • 0 likes

Superuser Contribution Disconnecting from car system

Hi, When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later, stops again. Plan: Premium Device: Samsung Galaxy S10+ running A...

Newbie

Hi,    When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later...

ArfanR

Visitor

2531 Views

3 replies

0 likes

  • 2531 Views
  • 3 replies
  • 0 likes

Superuser Contribution All of the Spotify songs are greyed out

PlanFreeCountryNepalDeviceSamsung Galaxy Note 10+ My Question or IssueI had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and now all the songs are greyed out. When i turn on the ''Show unplayable ...

Newbie

Plan Free Country Nepal Device Samsung Galaxy Note 10+   My Question or Issue I had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and...

Novy

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes