cant log in

[nafi_e]

I used to live in UK but I have moved to NZ. I have Spotify already installed on my ipad.. The app was installed in UK. But I have a s4 with me and was trying to log in using the app. When I try to log in itsays I'm trying to log in to Spotify from a different country. Help?

[meahtenoha]

Hi @nafi_e I can confirm your account is set to New Zealand. Are you definitely signing in with your username (rather than your email)?

Give that a try and let me know here if you keep having trouble.