local files wont play

[Buntulufigus]

I have the song on my samsung 8 and on my computer.  I can play them on my computer but they wont play on anything else.  Ive followed all the steps.  Nothing works/

[Joe]

Could you post a screen capture showing the playlist with the song which won't play? Did you follow the steps here to sync the local file?

[Buntulufigus]

http://imgur.com/9mlN0jW

http://imgur.com/vIw8gUM

[Joe]

Thanks. They haven't downloaded to your android yet as indicated by the "waiting to download" message. This will appear if the android app can't communicate with spotify on your PC. Here's a list of things to check/try.

• Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
• In your router settings, check that UPnP (Universal Plug and Play) is enabled.
• Make sure that Windows shows your network as private and not public.
• Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
• Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
• If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

[Buntulufigus]

Thank you worked right away once I made my computer public!