podcast now has ads and sounds slowed down

[Blaezkun]

I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11.

I have already cleared storage and cache and reinstalled Spotify.

I have been listening to the podcast high rollers DnD ( https://open.spotify.com/show/38hqqX4m4eYtKZXzuI8exS?si=5MASkkwxRYCpN6XPx63XAg&utm_source=copy-link&...)

My issue is this, I finished listening to one episode and then as it went to play the next it played an ad, and after the ad the podcast itself(but not the ad that preceded it ) sounded slowed down ( changing payback speed did speed it up but it was still lowered pitch) . The ad changes when I go to play it again and they have sponsors for the podcast but not ads like this.

I tried replaying the previous episode that had just played fine and it seems affected as well. Every episode I select to play does the same thing.

[aquillamacavint]

Hi

It's not the ads its the episode with the ads that are bound to it. Doesn't matter which ads it's just the whole recording of the podcast with its attached ads. 

When you play the episodes there's always the ads from the country then those built in. The ones that are from the country and change are fine but the built in to the podcast are also with this slow deep voice thing.

I started writing but it's so much so here is the list so far 

Stuff you should know:

How LARP works 

How Fingerprinting works 

How horseshoes work

The shark diaries 

How cockroaches work 

How surfing works 

How willpower works

How broken bones work

How did 168 conquistadors take down the Inca Empire 

How the Rosetta Stone works 

How much money is in the world 

How IEDs work 

What's the deal with diplomatic immunity

Did Archimedes build a death ray 

How guide dogs work 

John and chucuks Christmas extravaganza 2013 

How pet psychics work 

Chuvk and Josh bust a few everyday myths 

How the dark web works 

What's the deal with the debt ceiling 

Will computers replace doctors

How sign language works

How salt works

Termites: they bore but they aren't boring 

[CarlosE]

Hey folks,

Thanks for sharing all that info.

We've reported this to the teams in charge and we'll get back to you as soon as there are any news. In the meantime, make sure to keep the app updated.

Cheers!

[aquillamacavint]

Thank you! Looking forward to the solution 🙂

[Jeremy]

Hi there folks,

Thank you for reporting this.

It would be great if you can provide us the following details so that we can pass the information on to the right team:

• Device/devices
• Spotify version
• Country
• The specific ads that's slowed down, such as brand name

We'll be on the lookout for your replies.

Take care!

[Roo6]

also have the same issues.

Redmi Note 9

UK

spotify version 8.6.48.792

ive also had issues with this same series of podcasts, High Rollers DnD.

Specifically noticed this happen yesterday (29 July 2021)

adverts were Purple Bricks, Mcdonalds justeat and Mcdonalds double quarter pounder 

[Mihail]

Hey @Roo6,

Thanks for providing the requested details.

We've forwarded them to the team that's investigating this. As soon as we have any updates to share, we'll keep you posted here.

Cheers!

[Whatdoeyedo]

• Pixel 4
• Spotify version 8.6.52.911
• USA
• Smith Brothers Farm, then starts playing very slowed down

Just started on this Stuff You Should Know episode. Started listening from the beginning a few weeks ago. All the rest sounds fine.

[Alex]

Hey @Whatdoeyedo,

Thanks for the info.

We've passed this on to the team who are looing into this 🙂

Cheers.

[Alex]

Hey folks, 

Could you send us the URI/ Links to the specific episodes you're experiencing this issue on. This will be very helpful 🙂

Thanks!

[Whatdoeyedo]

Episode:
Extended Product Warranties: To Buy or Not to Buy?  

Link:

https://open.spotify.com/episode/3oMHRG2lyYJ4vBrnVRRGzp?si=cio7yGVLSIGMiBXlN50vyA&utm_source=copy-li...

[Whatdoeyedo]

Updated with the Episode and link below

[Whatdoeyedo]

or above i mean 😄

Copied from above as well
Pixel 4
Spotify version 8.6.52.911
USA
Smith Brothers Farm, then starts playing very slowed down
Just started on this Stuff You Should Know episode. Started listening from the beginning a few weeks ago. All the rest sounds fine.

[Eni]

Hey @Whatdoeyedo,

Thanks for the info.

The right teams are currently looking into this. We'll keep you posted on any developments. In the meantime, make sure to keep the app updated.

If you need anything else, the Community is here for you.

[Xenia]

Hi everyone,

Our teams are still looking into this, but they are having difficulties recreating it.

@StevenTillson02, @aquillamacavint, @Roo6, @Whatdoeyedo - For those of you still experiencing this issue, it’s worth deleting the storage cache on your device before trying again, as this seems to have fixed the issue for some users.

In case that doesn't work for you, it'd be great if you could send over a screen recording of the entire episode that's having the issue (you can upload it on YouTube or Google Drive), so that we can investigate this further.

Thanks again - Keep us posted!