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"No internet connection" error in Enhanced playlist mode

"No internet connection" error in Enhanced playlist mode

Hi,

I'm using Premium plan on my LG G7 ThinQ Android 10.


There is an issue with the Enhanced playlist mode. It shows "No internet connection" on the phone while

  • playing songs
  • phone is connected via WiFi and has internet
  • listening the played songs on a Windows 11 machine with speakers using "Listening on" on the phone. Computer has internet connection.

Perhaps a weird set-up. However, as Windows app does (unfortunately) not support Enhanced playlist mode, I use my smartphone to play the enhanced playlist on my computer. I prefer to use the computer's speakers at home due to better quality.


To reproduce:

  1. Create a playlist
  2. Enable "Enhanced"
  3. Play a song
  4. Choose in "Listening on" menu a different device
  5. play a few songs until the error appears (may take some seconds).

The exact error message:

"No internet connection. To play this song, you'll need to go online. To play your downloads, turn off Enhance".


When I disable Enhanced playlist mode, the error does not appear.

 

Any ideas?

 

Reply
23 Replies

Seems this issue happened back in 2021

Now is back šŸ˜ž

 

 

 

Same issue on an LG Velvet as well as PC, spoke to support at length,the back end team will be addressing this matter as none of the suggested fixes worked. Glad to see it's not just me and that I'm not crazy though!!

Mine has same problem yesterday,and all features working great today. So they probably fixed it.  S22 ultra 

Same issue Samsung S20! PREMIUM USER. any cure??

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