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"Update System" Error Message

Solved!

"Update System" Error Message

Plan

Premium

Country
USA

 

Device

LG V30+

Operating System

Android Oreo (8.0)

 

My Question or Issue

 I keep getting a red error message at the top of my page saying I must update my system as Spotify needs Android 4.1 or higher to run. I am running Android 8.0.0 and there is no official update for the software as of now. It doesn't seem to be affecting usage of the app, but the message comes up every time I open the app and no matter how often I dismiss it it stays. Is anyone else seeing this issue?

Reply

Accepted Solutions
Marked as solution

Hey @user-removed, welcome to the Community.

 

Hope you are having a great time!

 

Can you make sure you followed the exact steps listed here? Make sure to clean your devices cache before installing the app again.

 

If that doesn't help, send over a screenshot showing your current Android OS. 

 

I'll see what I can suggest.

View solution in original post

1 Reply
Marked as solution

Hey @user-removed, welcome to the Community.

 

Hope you are having a great time!

 

Can you make sure you followed the exact steps listed here? Make sure to clean your devices cache before installing the app again.

 

If that doesn't help, send over a screenshot showing your current Android OS. 

 

I'll see what I can suggest.

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