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spotify crashes after login even after device wipe

spotify crashes after login even after device wipe

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android.
I have logged out of all devices and accounts on the spotify website as well. Works fine on Amazon Fire stick and my PC, any ideas would help massively. Thanks
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3 Replies

Can you describe exactly what happens? Do you get any error message?

I wiped my phone without restoring any App settings in the hope the would
give a nice clean install for spotify. Downloaded Spotify from Google Play,
opened the App and logged in (not with facebook). Screen went black apart
from the three small bars at the top left hand corner. I click on the bars
and get the Menu Showing Browse, Search, Your Music etc. when i click on
any of these Spotify closes and takes me back to the Samsung home screen.
No errors or warnings, nothing at all.

Thanks for the further information @stephenp3577. Are you by any chance using a right to left language or have enabled RTL in developer options? If so, this is a known bug which I reported here. Only solution for now is to switch to a non-RTL language such as english.

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