swapped phones

Reply

swapped phones

klemen25
Newbie
So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.
1 Reply

Re: swapped phones

Daniel
Community Legend

Are you logging in with the same details? Sometimes it's easy to be logged in as Premium using a Spotify ID, but use a Facebook ID to login on another device. This will treat that Facebook login as a new user.

 

You can also see if you've reached your device limit (or also to see if devices are correctly showing on your account) by going to the following webpage and logging in: https://www.spotify.com/account/offline-devices/


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
SUGGESTED POSTS