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trouble hearing music

trouble hearing music

I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs .
What do I do?? I have to change any settings of spotify or my phone ??
thank you...
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1 Reply

Hi there. I suspect you have the same issue as raised here: https://community.spotify.com/t5/Ongoing-Issues/Premium-User-Play-stops-when-playlist-jumps-to-next-...

Please can you post your details in that issue log? Thanks

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