App Plays Random Songs

[viefranglophone]

On both desktop and mobile, my Spotify has started just playing random songs. For example, if I'm trying to listen to a full album, after it plays the first songs, it just starts DJ'ing and choosing other songs at random (whereas I want to listen to the full album I selected). Anyone else experiencing this?

[Prague]

A howlin' hello to you viefranglophone!
I'm sorry to hear that you're experiencing this issue with Spotify. Here are a few things that you can try to troubleshoot the problem:

1. Clear your cache and data: On your mobile device, go to Settings > Apps > Spotify > Storage > Clear cache and Clear data. On desktop, log out of your account and clear your browser's cache and cookies.

2. Check your playback settings: In the Spotify app, go to Settings > Playback and make sure that the "Autoplay" option is turned off. Ensure the new "Smart Shuffle" option is turned off as well.

3. Reinstall the app: Uninstall and reinstall the Spotify app on your mobile device. On desktop, try using the Spotify Web Player instead of the desktop app.

4. Check your account settings: Log in to your account on the Spotify website and check your account settings to make sure that there are no unauthorized devices connected to your account.

I hope that these steps help you resolve the problem and get back to enjoying your music on Spotify.

Let's keep this from going to the dogs, keep me updated!

-Prague the Dog